the laundry room was down to only 1 working washer and 1 working dryer.

swept; people had loud barking dogs throughout the night; only one washer was working; the guest laundry room

indoor pool was not heated at all and the website said it had a sauna/hot tub but there wasn't either that

the one bedroom suite is like having a small apartment and it s great to have a kitchen to prepare small

convenient location, parking, mountain view, a swimming pool that works, clean, comfortable room

our stay, but, kids were running around and disrespectful

restaurant charges were a little high. wished there was an outdoor pool.

it was difficult to get a drink from the bar because they were so understaffed the bartender was also the cook

pool and spa are under renovation i specifically picked a hotel with these amenities and they weren't

the 12:00 check out was appreciated although room service was banging on doors at 8:30 am

there was nowhere to sit while using the laundry facilities, the only part of the hotel that looked nice was

some dude tried fighting me in the laundry room taking about gang stuff

overall layout of public spaces (eating area, lobby, laundry).

laundry room door didnt lock and the lights were out, while i went to the front desk to ge hange

nice staff no laundry available

tried to charge is $3 for a genwric laundry ppd

laundry was available and exercise room available also

and not useful laundry facilities (only one washer and dryer / not way to use it as the pay method was only

washing machine was out of order during our stay so we had to go to a laundry mat

the places i needed to be that was good the staff was great location great had a hot tub pool laundry and was

i was on the 5th floor and it sounded like i was next to the laundry or furnace room

the chef will not allow staff to give real silverware for room service

bar was great

large clean room with a great view. friendly staff and great room service.

cute coffee bar with mini fridge and steamer for clothes was a great bonus

need to empty trash daily. i get saving on laundry, but garbage needs to be daily.

how far away the laundry was

laundry room was also close to our room

to the front to get coins and then go back up to the 3rd floor to wash your clothes and the laundry room was

the laundry room was useful and cost $2 for a wash and $2 to dry

they have a laundry room with pay machines that is available 24/7 though i did not use

there s a pool, fitness center, laundry room and nice complimentary breakfast every morning

they have diy laundry

rooms were really clean and loved the laundry room

doing laundry don't expect too much from the dryer

was very rude and judgemental which made it very hard to stay when i really wanted to also laundry machines were

of clothing that were in our bathroom that misteriously vanished and when we asked if the general laundry could

definitely loved how there was a guest laundry room

appreciated our room being on same floor as laundry room

the swimming pool and access to the laundry

no laundry service

they advertise room service, laundry services, a pool, and vending machines however i was never provided with

no dirty laundry bag, shower head is dirty, i think you guys may have contaminated water

no laundry facilities for extended stay.

we wish they would not start charging for pets

breakfast buffet was excellent

i don't recommend this place, especially for people with kids

no outdoor pool

rooms could use some updating, and they need to put some of the pet clean up areas outside, but other then that

the room was clean, and the room service was excellent!

only thing that would ve been nice to have was guest laundry facilities

facilities: guest laundry, swimming pool with jacuzzi

laundry room was not very clean but didnt change my rating of hotel at all

location, they have a laundry room, we enjoy the free hot breakfast and free hot food and cold beverages in the

since we no longer needed to go to dinner my younger two kids and i got in the pool

the price of laundry

property was somewhat dirty, especially the laundry/vending/ice machine room

at 9pm we were told they forgot to do laundry

she was high the whole time and crying and the guy said his name was jose for the night laundry

people taking cloths from laundry

the laundry room has been out of order for a long time

laundry facilities down for several weeks, over a month!

laundry still broke and trouble with their system communicating with booking.com!

would have liked to have had a coffee pot in my room and the laundry room was closed for repairs

girl checking me in that reimbursed me out of her own pocket for the broken laundry detergent vending machine

guest laundry would be great

were older and creaky, there was only one laundry machine so it took hours of waiting for it to become available

was doing laundry and the lock to my room was not working properly

min to find out someone had removed my clothes from the dryer damp and swiped things out of the laundry: front

staff very quite and in very nice area trust leaving my van over night in the parking lot and pet

that i had my bag stolen from the laundry room with clothes in it.in the early morning.

everything appears to be in order and clean at you and the facilities even the luxury of cheaper laundry service

the kitchen area & guest laundry was nice.

have mini kitchen in the room if we wants to cook

the kitchen area & guest laundry was nice.

no change machine in the laundry

breakfast, full fridge and coffee plus cookies included in the rate. laundry facilities.

the complimentry laundry

especially after 3 loads of laundry

there's a laundry facility, a gym, and the breakfast is stuff other than just cereal and waffles

friendly and helpful staff, comfortable, easy access to every day laundry trash ect

they try to nickel and dime everything at this property, including laundry, which is really a dollar more

angle or it doesn't work) -covid19 limits access to certain facilities (ie 2 people cannot be in laundry and we

she was being micro managed as she tryed to explain the pet policy to me

staff was great, easy parking homey room with good kitchen and comfortable

guest laundry was easily accessible

with laundry,washing machine was not working,front desk not helpful,could not be fixed

it was very clean and quiet. the breakfast was good.

ample free parking

also the pool should be heated

free use of the laundry room

the fireplace in the room was an awesome touch

my room was fully equipped with a little kitchen, my bed was super comfy

the room was generously large and plenty of parking

wifi and tv we re challenging

laundry room unavailable. not a great breakfast selection if you don't eat waffles.

lot of facilities were out of order including the laundry room and a door to come in from parking lot i was

i get there and find out there is no hot tub, the laundry facilities are down and not operating, and the sauna

laundry

one of the dryers at the guest laundry not performing well

breakfast is wonderful

they made arrangements for us to use another hotel s pool while their pool was closed

the parking was very difficult to find at night

reconstruction of the pool area, but it has to happen sometime...

from check-in to breakfast pick-up to a few late-night requests, they made us feel welcomed and as if we were

laundry room was down, no extra pillows, light bulbs didn't work in room, door handle had to be

the pool and hot tub were open. laundry was available.

laundry out of service

a guy in the laundry room in his underwear touching himself as people go by coming off the elevator hangs out

breakfast is good room clean good service

needs to be a work center a workout room and it only has an outdoor pool and malfunctioning dirty laundry

washers and dryers weren't working and she went above and beyond to assist us in getting our laundry done since

the laundry room & vending machines

vending and laundry was not available and very dirty

pet friendly = cat and dog

the gym and laundry were a great value

front desk was out of laundry soap. if i have to name something

riding elevators with cleaning people with their big loads of laundry

property, friendly staff, excellent breakfast comfortable beds, nice location, plenty of parking

the pool, hot tub and gym areas are very nice

arianna at front desk and laundry staff very helpful and friendly

the parking lot can be a little bit of a walk when its 100 degrees outside.

bar opening times were poor, i arrived after 10 pm and wanted somewhere to relax after the long

pool was open

has a big parking lot

i was always asking them for things: roll out beds, laundry detergent, extra days etc

room was across from laundry so it was very noisy

laundry service..

smal refrigarator lots of cable movie channels great free breakfest laundry is

asked for a room near the laundry i got a room right across from it the machines are only $1 each the beds are

had a great breakfast offering and top notch staff

the pool, the water feature with the slide for my daughter was great

suite), the location was spectacular with an amazing little town within walking distance, and the pool was a

family friendly, clean, great service, great swimming pool

cleanliness is top notch, great location and a perfect pool for traveling with smaller

at 7 am we discovered we were located next to laundry room, not desirable.

have laundry on site for you to use, it was advertised as $3/load & only payable by card

wifi was horrible. had work i needed to do, had to rely on personal hot spot to get it done.

parking lot got pretty full around 10pm on the weekends, but you could just park across the street

very nice hotel. good swimming pool and jacuzzi, and convenient and good breakfast and bar.

laundry room dirty

the staff was very argumentative not friendly $14 to wash and dry 2 loads of laundry and no outside lights very

laundry was handy

i like the free breakfast, swimming pool option for the summer , & the laundry room options

staff was friendly and laid back and the rooms were clean and they had free breakfast

we love comfort suites the laundry had a broken machine so we didn't have time to use

road trip, booked hotel to take advantage and do laundry, but their washing machines are out of order

breakfast, i did rate you high although it was very inconvenient to have laundry out of service

so room trash didn t get picked up and most people threw their trash in laundry room every night to overflow

i also liked that there is a laundry facility on location

comfy beds, free guest laundry, stylish courtyard with gas grills & a gas fire pit

laundry is onsite too, and a pool/hot tub

free guest laundry is commendable

room was just the right size for 2 for a week stay loved the free laundry

laundry, pool and beautiful outside public areas

warm and inviting entry with bar and fireplace, colorado flavor to decor, great breakfast buffet with omelette

warmest pool i've ever swam in at a hotel; it was amazing

is no information in the room re: restaurant, room service, etc

free parking lot and enclosed pool was fun for kids

hotel has complimentary shuttle if you aren't up for the walk

1 green banana, 1 orange and 1 cheep granola bar in the bag is not break fast but rather snack

location/parking was great

gym and equipment was nicely maintained

kitchen was perfect with the dishwasher

facility- very kind staff - not much for people who are gluten free and dairy free at the breakfast though

clean, friendly, great breakfast and bar, laundry, live music, exercise room, walkable to restaurants, mall,

cleanliness, staff accommodated our needs and very friendly, and the breakfast was delicious!

facilities including tv and wifi, clean room, great services, great breakfast with

well lit parking

breakfast was great

laundry machines were not working well had to take stuff to laundry mat.

laundry room was filthy it looked like it hadn't been cleaned in over a month the garbage bins are

great rooms decent breakfast easy parking

great stay from the friendly service to our clean well equipped room and we enjoyed the pool and gym

pet fee is to high for no damages.

wifi wasn t working; no free breakfast; cloudy tap water from sink made keurig unusable.

the pool was very very small.

the location was convenient for us, and we felt safe in the lighted parking lot

the ev charger.

parking lot was very well lit

grateful for laundry machines but pool and spa were not available

they have laundry, a pool, gym, hot tub, ice machines, tvs and plenty of parking

we used the pool/hot tub

environment - new and modern with great design - very good hospitality - good breakfast -

breakfast was delicious

i hated the fact there was not a way to warm meals a microwave in the office or laundry room would of made my

microwave in the laundry/ vending area

there were no laundry facilities and that their internet wi-fi policy was you had to purchase it separately it

microwave was taken out of the vending and laundry area due to cdc rules i was told maybe they need to add

parking close; provided guest laundry.

jim was very helpful with the laundry app and getting the machines working for me

they let teenagers play aggressive football throwing in the pool, so my 5 year old couldn't swim

hot tub and pool were nice/relaxing

location, hot tub, and parking.

clean room with enhanced cleaning, lots of food options nearby, plenty of parking, nice indoor pool, spa, and

staff and the free laundry facility 24 hours a day

i also loved the free laundry facilities

free laundry

laundry room on-site and was free to use

parking was tight, also i never like to see dogs in hotels.

they had a coin-operated laundry room, which i needed (and used).

they switched me to the room next to laundry room and ac didn't work

also my room was next to the laundry room for the entire hotel

friendly, helpful staff and location near freeway. free parking and free internet.

several things but only smoking hotel in denver that's pet friendly!!

gives me a room in the first floor between the laundry's and the kitchen

the laundry bag was only big enough for socks & undies

smelt like smoke, drug dealers in the parking lot

comfortable bed & good breakfast & super staff!

smelt like smoke, drug dealers in the parking lot

laundry area was conveniently located

one time they d be working the desk, and an hour later, they were doing laundry

free wifi

inside pool of course it was close to the freeway and not far from any places like grocery stores or gas

breakfast was excellent. staff was helpful and kind

no breakfast only coffee in the lobby area

no breakfast as advertised

the laundry area was available but didn't work at all. the breakfast was good

everything was dirty: towels, sheets - covered with yellow stains (looks like an old blood after laundry) the

noisy next to laundry room

very nice room. the hot and pool were very nice.

location and parking

laundry and pool closed super early

was clean and comfortable and i liked that they had a laundry room to wash clothes,it made my stay more convenient

it even had a laundry room

wheni booked the room was ask if i wanted preferred parking there was none

breakfast room size

the laundry facility was closed and this place is brand new

nice pool area and laundry facility

beautiful pool and bar area; awesome staff

the pool and how modern it looked.

a little zig zag driving through parking lots to get to hotel

amazing rooftop bar and loved the market place. room was really big and comfortable.

small, but decent gym

room service unless requested

gym was sufficient

loved the rooftop pool and bar!

laundry facilities on site, water station with seltzer option, fun style and recommendations for

free breakfast that was good, water stations on each floor, free laundry station, usable kitchen in rooms with

free laundry too

free laundry on every floor is brilliant

laundry room that is free art in the room and on the walls in the corridor plants in the lobby self

also, hotel has laundry option if need to wash any clothes

gym and pool are ok

the security of the hotel was great as well as the parking

convenience to the where i needed to be. very clean, quiet, great gym for me.

the location, staff, room, breakfast.

excellent alternative for a breakfast with social distancing

view into a neighborhood, small pool with lots of kids, staff was short when talking to them, not rude, just

the breakfast was very good and the location of the hotel was very good.

breakfast was good

little pool but oh well

people had to get ice on the second floor in the guest laundry area

too much noise in parking lot

the location was great. they accommodated an early check in which was great too.

i would say the breakfast there wasn t much variety to choose from

poor breakfast, which they are closing earlier than they say

everything because i couldn't get in my room and plus i was to far away from laundry area.

breakfast is a 10.

lot's of weirdos hanging in the parking lot

breakfast buffet is the best i love that and the super location to the pepsi center and other

there weren't plastic knives available at breakfast.

would have liked the ability to do laundry in the hotel. also, the gym could be better.

good gym and nice restaurant

would have liked the ability to do laundry in the hotel. also, the gym could be better.

very accommodating of invisibly disabled service dog teams, and ev been though i typically avoid pet-friendly

they claim an additional pet fee of $75 was added although that was in our original booking and was not added

the bar was a work of art

no room service

the bar in the hotel, death & co had fantastic cocktails

the hotel doesn't offer room service and has limited selection of food for dining in general.

hotel was quiet at night, although our room was well away from the bar

hotel is centrally located and the food was good at the restaurant, staff was nice but young kids and not really

we didn't have time to take advantage of mca visit, gym, etc

gym isn t amazing but functional

the kimpton really welcomed our pet dog

nice wine selection in bar and enjoyed patio seating on a warm

tailgate party on the rooftop and in the evening at the bar or restaurant or in the morning for breakfast

the place was very clean the terrace is amazing and the bar as well

lines, modern design in our room and bathroom, roomy, excellent wifi connection through the property, super

jackie at the bar was the life of the night

breakfast included, they nickel and dime you for everything, credit card swipe for coffee in the

laundry room only had one or two machines, but was not an issue during our stay no

there is no pool which is usually a pre-requisite for my kids

kids would fight to stay on that bed

very nice gym

there was no whole milk option for kids, the turkey sausage was very poor tasting

same breakfast options every day

they also accomodated me to have an early check in which was a plus

no amenities available like the fireplace or pool

was the best breakfast compare with other hotels we recently stayed

liked the pool and hot tub area, breakfast buffet was

the fact there was no microwave and no laundry service for the price.

limited bar and food on premises

pool area needs more services: refreshments, drinks, snacks, appetizers etc

truly pet friendly

i always love the gym at any westin - it's always brightly lit and clean, with machines that work

enjoyed the spa and the friendly staff

the late night room service food from elway'

staff were really fantastic. best hotel gym i've ever been in and the hotel was immaculate

staff, awesome room service and they welcomed my dog tiny

spa was closed due to covid 19 not the ritz fault

the laundry was a bit overpriced for expectations but fulfilled needs

however, the shirt was in fact found in their laundry so we were pleased it was found

keeping accidentally took my laundry clothes and never saw it again

breakfast fantastic. bar and lounge area very relaxing close to all amenities bars restaurants

lack of room service with regards to cleaning the room and getting fresh towels

guest laundry convenient

onsite laundry facility was so great for us

stocked kitchen, 2 bedrooms, 3 tvs and pull-out sofa bed, indoor pool, 24 hour laundry room

comfortable and pet friendly hotel in the city center

all good, the snack bar was not stocked as i would like. coffee made earlier.

were placed next to the linen laundry

no room service

wifi slow

there was no room service for breakfast which we would have appreciated since we were traveling with our dog

jared at the front desk was so accommodating and courteous, dave at the bar was friendly and went out of his

also wish there was some sort of laundry service instead of just dry cleaning

well located; clean, modern rooms with large bathroom; good gym facilities; great ambiance

kids were in separate rooms, which was a concern for me and my husband

good sized gym, great location, lovely lobby area

i was throughly please from the valet , to the front desk , bartenders to the room service and room itself

fault, we stayed at the hotel during a very large conference and decided to have a drink at the bar however was

the pool area was closed for tile....

spa was closed due to renovation and they did not bother sharing that prior the arrival which is

no breakfast included

heated pool and hot tub

location and incredible price, free pet policy, and every staffer was pleasant and helpful

been missed if i hadn t paid attention to the bill) and the menu wasn t exactly updated for room service

coffee in reception was not always available. bar closed at 9.45 which seemed a bit early.

had upgraded us to a king bed, had a bottle of prosecco in our refrigerator and accommodated a late check out

burrito included in the service charge was tasty and a nice perk, as well as the free teatro shuttle that was

nice shower but needs a bar to hang onto and floor was somewhat slippery

location, really nice room, friendly service, amazing gym

the gym smelled mildewy.

the location was great! i also appreciated an early check in and out time.

here when we want to enjoy a night downtown and not worry about driving and to get away from the kids

pool was broken. laundry facilities broken. no dryer available.

staffs attitude when trading in laundry

they put us in the room beside the elevator and laundry so it was noisy all night

needs more laundry rooms be more aware about room with pets for people with allergies

i did laundry and it ruined my clothes

milk and cookies was hands down my favorite and breakfast at harry's was delicious

didn't like that there wasn't breakfast available and that the ice machine was only on the 1st floor

being recognized by the staff when entering or exiting and even while sitting at the bar made us feel extra

dispenser in the gym restaurant open almost all day long hair wash and body wash small fridge in room they allow

location, spacious room, very comfortable bed, excellent wifi, well equipped gym and super friendly

laundry room was out of order but they made arrangements at the hotel next door to use theirs

$7 hidden parking fee for no reason.

best was the true to form breakfast buffet and the front desk girls are amazing

weekend neighbors were noisy slamming doors shouting in hallway, and screaming kids

at 1 am there were kids in the room running in the treadmills as fast and