riding elevators with cleaning people with their big loads of laundry

the gym and laundry were a great value

front desk was out of laundry soap. if i have to name something

the pool

starbucks and bar immediately to your right

i was always asking them for things: roll out beds, laundry detergent, extra days etc

laundry service..

room was across from laundry so it was very noisy

asked for a room near the laundry i got a room right across from it the machines are only $1 each the beds are

smal refrigarator lots of cable movie channels great free breakfest laundry is

needs to be a work center a workout room and it only has an outdoor pool and malfunctioning dirty laundry

vending and laundry was not available and very dirty

the laundry room & vending machines

washers and dryers weren't working and she went above and beyond to assist us in getting our laundry done since

staff was great, they are pet friendly, and it was very clean!

arianna at front desk and laundry staff very helpful and friendly

also it would have been nice had the bar been open later as it had such a nice seating area inside and patio

shower and cold water in handwash sink in pool area

the location is great. close to everything. allow early check in. quiet rooms

can t think of one thing other than the homeless people that hung out in a nearby parking lot.

laundry room was down, no extra pillows, light bulbs didn't work in room, door handle had to be

laundry out of service

a guy in the laundry room in his underwear touching himself as people go by coming off the elevator hangs out

the pool and hot tub were open. laundry was available.

great place to stop and stay for a nice bed and a good breakfast.

laundry room unavailable. not a great breakfast selection if you don't eat waffles.

one of the dryers at the guest laundry not performing well

that the laundry room closes should be open 24/7 !

lot of facilities were out of order including the laundry room and a door to come in from parking lot i was

the best part about the hotel was the laundry facility.

breakfast in the morning had little variety

was very clean, the staff was friendly and vert helpful, the breakfast was perfect and can give no complaints

breakfast is wonderful

they made arrangements for us to use another hotel s pool while their pool was closed

clean, quiet, and good breakfast.

in house laundry room

the front desk found two light fleece blankets in the laundry room

breakfast, full fridge and coffee plus cookies included in the rate. laundry facilities.

there's a laundry facility, a gym, and the breakfast is stuff other than just cereal and waffles

especially after 3 loads of laundry

they try to nickel and dime everything at this property, including laundry, which is really a dollar more

angle or it doesn't work) -covid19 limits access to certain facilities (ie 2 people cannot be in laundry and we

friendly and helpful staff, comfortable, easy access to every day laundry trash ect

there were residents always sitting on stairs in the parking lot smoking pot and drinking alcohol

while booking, was told that hotel provides breakfast. but they didnt

at 9pm we were told they forgot to do laundry

people taking cloths from laundry

the price of laundry

she was high the whole time and crying and the guy said his name was jose for the night laundry

no maintenance or housekeeping, had to take out own trash, couldn't utilize laundry room and haven't gotten my

would have liked to have had a coffee pot in my room and the laundry room was closed for repairs

laundry facilities down for several weeks, over a month!

the laundry room has been out of order for a long time

girl checking me in that reimbursed me out of her own pocket for the broken laundry detergent vending machine

laundry still broke and trouble with their system communicating with booking.com!

comfy beds, free guest laundry, stylish courtyard with gas grills & a gas fire pit

free guest laundry is commendable

laundry is onsite too, and a pool/hot tub

room was just the right size for 2 for a week stay loved the free laundry

laundry, pool and beautiful outside public areas

jim was very helpful with the laundry app and getting the machines working for me

clean, friendly staff, quick check in, pet friendly, room was warm when we came in (it was snowing outside),

t see a pet relief area outside or collection bags and trash bin

bfast was good. kids loved the different options. front desk was helpful as well

clean room with enhanced cleaning, lots of food options nearby, plenty of parking, nice indoor pool, spa, and

i also loved the free laundry facilities

staff and the free laundry facility 24 hours a day

free laundry

laundry room on-site and was free to use

loved that it was pet friendly

swept; people had loud barking dogs throughout the night; only one washer was working; the guest laundry room

the laundry room was down to only 1 working washer and 1 working dryer.

having the kitchen with microwave and all needed plates, etc

the young man in charge of the breakfast did an excellent job

adequate gym with plenty of dining options nearby

so there was this huge beautiful pool we couldnt use

we stayed here to swim with our kids and use the hot tub

the pool was huge and just the right temperature

able to take our pet, but 75 non refundable is outrageous.

they need doors for the back parking

was clean and comfortable and i liked that they had a laundry room to wash clothes,it made my stay more convenient

laundry and pool closed super early

it even had a laundry room

the breakfast was good also it was next to my husband's work. our room was very clean.

the wifi is very very poor

our harleys to sturgis, sd, we were given a room that faced to front parking lot so we could check on the bikes

clean, convenient, great lobby, free parking, outdoor fire pit, happy hour, starbucks in the

easy to get to, friendly staff, clean room and ample parking.

i am not sure if they just put chemicals in the hot tub and pool but it literally burnt my eyes and skin

the pool was very very small.

no dirty laundry bag, shower head is dirty, i think you guys may have contaminated water

no laundry service

they advertise room service, laundry services, a pool, and vending machines however i was never provided with

no laundry facilities for extended stay.

check in, pet friendly, a beautiful view and a convenient location after a long day on the road

everything was dirty: towels, sheets - covered with yellow stains (looks like an old blood after laundry) the

the laundry area was available but didn't work at all. the breakfast was good

noisy next to laundry room

came down to sell at the mile high flea market and loved the location and the indoor pool area was a wonderful

free parking

i was on the 5th floor and it sounded like i was next to the laundry or furnace room

their room service is also icing on the cake with their super gourmet food

every piece of gym equipment needs some work must not be used often

room service breakfast from the on-site restaurant famille was delicious and fast - which was

fire alarm went off for a kitchen fire but no real communication about it

there was nowhere to sit while using the laundry facilities, the only part of the hotel that looked nice was

only one laundry room with two washers and two dryers

overall layout of public spaces (eating area, lobby, laundry).

some dude tried fighting me in the laundry room taking about gang stuff

laundry room door didnt lock and the lights were out, while i went to the front desk to ge hange

and not useful laundry facilities (only one washer and dryer / not way to use it as the pay method was only

tried to charge is $3 for a genwric laundry ppd

laundry was available and exercise room available also

washing machine was out of order during our stay so we had to go to a laundry mat

the places i needed to be that was good the staff was great location great had a hot tub pool laundry and was

laundry room was also close to our room

need to empty trash daily. i get saving on laundry, but garbage needs to be daily.

to the front to get coins and then go back up to the 3rd floor to wash your clothes and the laundry room was

the laundry room was useful and cost $2 for a wash and $2 to dry

how far away the laundry was

location, they have a laundry room, we enjoy the free hot breakfast and free hot food and cold beverages in the

facilities: guest laundry, swimming pool with jacuzzi

only thing that would ve been nice to have was guest laundry facilities

laundry room was not very clean but didnt change my rating of hotel at all

clean pool & hot tub

of clothing that were in our bathroom that misteriously vanished and when we asked if the general laundry could

the swimming pool and access to the laundry

was very rude and judgemental which made it very hard to stay when i really wanted to also laundry machines were

appreciated our room being on same floor as laundry room

have used laundry, which is a commercial size, but the performance was not that great

location was great, everything was clean. gym was better than average

it would've been beneficial to have a small fridge in the room. there was no free breakfast.

i thought everything from the room service to the room itself was excellent!

no room service and the restaurant was closed due to covid

breakfast was provided for the sparkler softball players

nice pool area and laundry facility

the laundry facility was closed and this place is brand new

beautiful pool and bar area; awesome staff

no breakfast had to pay 15 for 3 items not great breakfast either way and not for 15

the price of the room was good the up to date modernization the secure parking lot

they have a laundry room with pay machines that is available 24/7 though i did not use

doing laundry don't expect too much from the dryer

rooms were really clean and loved the laundry room

there s a pool, fitness center, laundry room and nice complimentary breakfast every morning

they have diy laundry

was doing laundry and the lock to my room was not working properly

min to find out someone had removed my clothes from the dryer damp and swiped things out of the laundry: front

guest laundry would be great

were older and creaky, there was only one laundry machine so it took hours of waiting for it to become available

the breakfast

with laundry,washing machine was not working,front desk not helpful,could not be fixed

guest laundry was easily accessible

coffee at breakfast was not particularly good tasting

water and coffee in the lobby, comfortable bed, clean room and bathroom, lots of tv channels, parking

breakfast and car parking included

i like the free breakfast, swimming pool option for the summer , & the laundry room options

laundry was handy

the staff was very argumentative not friendly $14 to wash and dry 2 loads of laundry and no outside lights very

laundry room dirty

it accepted pets

breakfast, i did rate you high although it was very inconvenient to have laundry out of service

so room trash didn t get picked up and most people threw their trash in laundry room every night to overflow

we love comfort suites the laundry had a broken machine so we didn't have time to use

i also liked that there is a laundry facility on location

road trip, booked hotel to take advantage and do laundry, but their washing machines are out of order

free use of the laundry room

loved the fireplace though it was way too hot to use it

free parking too

loved the bar and food

we chose this place because we wanted an easy destination with free parking after leaving rocky mountain national

everything appears to be in order and clean at you and the facilities even the luxury of cheaper laundry service

that i had my bag stolen from the laundry room with clothes in it.in the early morning.

the kitchen area & guest laundry was nice.

deferred maintenance - mold in shower, poor finishes, very run down parking lot.

the parking lot in the back was large and well lit

laundry machines were not working well had to take stuff to laundry mat.

laundry room was filthy it looked like it hadn't been cleaned in over a month the garbage bins are

the pool still wasn t open, but hopefully that will change soon

pet fee is to high for no damages.

outside pool was great, kids loved the pool table

hotel has complimentary shuttle if you aren't up for the walk

is no information in the room re: restaurant, room service, etc

free parking lot and enclosed pool was fun for kids

modern and nice comfortable bar and restaurant

the pool was a

they have laundry, a pool, gym, hot tub, ice machines, tvs and plenty of parking

grateful for laundry machines but pool and spa were not available

wifi was not usable in the room

i have to park on the street that's because is a truck whit a trailer using like ten or eleven parking

pool wasn't open yet

1 green banana, 1 orange and 1 cheep granola bar in the bag is not break fast but rather snack

location/parking was great

was clean, rooms were very nice, breakfast had many options

the pool watdr is freezing, the bar and restaurant wasn't open and the fire put was broken.

the pool watdr is freezing, the bar and restaurant wasn't open and the fire put was broken.

clean, friendly, great breakfast and bar, laundry, live music, exercise room, walkable to restaurants, mall,

breakfast was great. nice hotel

pool was by reservation only which is great with covid

well lit parking

did not charge a pet fee

kitchen staff was very helpful providing gluten free info on breakfast items

had a great breakfast offering and top notch staff

daily breakfast was very convenient

the pool was shallow and we would have enjoyed a hot tub. literally our only negatives.

family friendly, clean, great service, great swimming pool

at 7 am we discovered we were located next to laundry room, not desirable.

have laundry on site for you to use, it was advertised as $3/load & only payable by card

also, my kids were not able to swim in the pool due to time limits and reservations

wifi did not work very well

the kids running day and night above us.

free laundry on every floor is brilliant

laundry room that is free art in the room and on the walls in the corridor plants in the lobby self

free laundry too

laundry facilities on site, water station with seltzer option, fun style and recommendations for

only one of the washing machines was working so we had to wait to do laundry.

we ordered room service for breakfast and could not charge it to our room

the rooftop pool and hot tub were my fav

staff needs to be educated on the difference between a pet and a service dog

love the roof pool/hot tub and bar/restaurant

the hotel has a partnership with new belgium which results in a fantastic selection at their bar that has

great location! clean, has a pool, patio, free laundry, & breakfast served in the morning.

friendly service from all staff, free laundry service and location.

large unit, price, breakfast, laundry

we didn't realize there was self laundry so next time we will use that too

complimentary laundry was over the top

the laundry room helpful and the gym too

the hot tub and the pool water needed to be cleaned.

large rooms with full-size fridge and kitchen

professional friendly staff nice indoor pool very nice workout facility nice business

kids had fun in the pool and hot tub

good pool, workout room, laundry services(except some broken

the pool the beds food the package

we used the fitness center often and some staff would log our names in a schedule book others did not have us

dont think we did breakfast

breakfast was available every morning

hotel was quiet at night, although our room was well away from the bar

no room service

no gym, breakfast is limited

bathroom gym is bigger than the gym

gym is very small and not well equipped

something at the snack bar you had to go clear down the hall past the workout area next to the laundry to warm

the menu in the restaurant. laundry machines.

a very clean and modern feel to the rooms and lounge areas, with a great pool, hot tub, guest laundry room as

the laundry facilities were great and the workout room looked amazing

went to do a bit of laundry and there was no way to get detergent in the laundry room or in the hotel shop

would have liked the ability to do laundry in the hotel. also, the gym could be better.

breakfast was good, the staff was helpful & the eclectic style of the hotel was appreciated

the wifi was inconsistent during our stay and our tv only had 6 channels

also, wish the hotel had a small bar for a nightcap, but maybe it was better it didn't

bathroom was nice albeit the toilet and sink were too high for my kids

also, hotel has laundry option if need to wash any clothes

location was good for where we were wanting to go. breakfast was nice.

pool was nice

great breakfast & location

breakfast was great

view into a neighborhood, small pool with lots of kids, staff was short when talking to them, not rude, just

kids loved the heated pool

lounge area in the lobby, toiletries in the bathroom, lots of plug outlets in the room, wifi generally worked

breakfast selection

and the pool was super warm my kids loved it

not the table not the laundry not even the towel

laundry on site..the room was comfortable...and breakfast was alright.

no on site guest laundry

used this place as a stopover, and facilities were adequate to catch up on laundry etc

hallways needed cleaned laundry rm only one washer working.

everything because i couldn't get in my room and plus i was to far away from laundry area.

parking is scary, i had to park far away from my room where i seen there were cameras

several homeless living in parking lot

there is no wifi

there weren't plastic knives available at breakfast.

people had to get ice on the second floor in the guest laundry area

the location was great. they accommodated an early check in which was great too.

i can t complain about anything except for maybe the breakfast

also, the wifi needed to be refreshed multiple times a day

breakfast was included in our room rate, but not great

our whole experience was wonderful. the staff was awesome, and breakfast was excellent

staff, clean room, nice shower, nice gym, didn't smell stuffy....it was great.

indoor pool is small

helpful staff. very clean. nice breakfast.

no, everything was good, although i just say, i didn't eat the breakfast so i can't rate that.

the laundry maid in the morning was super nice and friendly

the lady working on the breakfast was very friendly and helpful

parking was a little crowded will

the breakfast was great! pool and spa was well kept. grounds were clean

the staff, breakfast, wifi, pool and hot tub are all amazing!

wifi not inculded, breakfast not included, fitness centre was across the street rather than in the

is commensurate with the luxury; however, it is ridiculous that guests should have to pay for wifi and $4

i also loved that it s pet friendly

we stayed with our 2 kids and the staff couldn t have been nicer

room service food was cool, would have been great if they could keep warm, maybe serve using pre

huge holes in the parking lot bad

interest to get had a huge dip all across it so i had to drive around onto a dirt parking lot to access the

entrance into parking lot had a large deep pot hole

of three pet waste stations, one was overflowing with no fresh bags for 48+ hours, and another had its waste

tv/wifi/internet did not work well

slow wifi

sometimes not enough parking lots.

clean, good location, lots of parking spaces

the room was on the first floor which was great for a pet

location was nice,staff was great, daughter loved the pool

the room we were given had previous guests dirty laundry scattered through

the breakfast sucked

things fixing, door from parking lot latch was broke so no security vending machines not working no signs elevator

there is plenty of self parking

there s also an indoor pool but i didn t use it

the laundry room had only 1 working washer and 1 working dryer

laundry facilities were nasty

with most ihg hotels, the guest laundry is totally reliant upon a significant amount of quarters

no indoor swimming pool.

also no room service even though they advertise room service

the room service was excellent.

customer service from the parking attendant to the front desk folks, to the housekeepers, the spa staff, everyone

staff, awesome room service and they welcomed my dog tiny

the late night room service food from elway'

staff were really fantastic. best hotel gym i've ever been in and the hotel was immaculate

great if you are in a hurry * good laundry service * reasonable close to the

the laundry room is comically small

warm cookies when you check in, the kids loved that

comfy bed, nice clean room, good amenities in the room, peets coffee, fridge, wifi great, nice pool, easy

minimum cost of pet $50 when staying only one night.

there were no laundry facilities and that their internet wi-fi policy was you had to purchase it separately it

microwave was taken out of the vending and laundry area due to cdc rules i was told maybe they need to add

room was in a good location, close to the laundry/vending room

she also couldn't find a key to get in the laundry room to get me any

lock in laundry room broken

the fact there was no microwave and no laundry service for the price.

great views from our rm, and the pool area

friendly, easy to check in, bar open late

wish there were more items on the room service menu.

bed is very comfortable and the front desk staff was very accommodating in getting us an early check in

the laundry was a bit overpriced for expectations but fulfilled needs

however, the shirt was in fact found in their laundry so we were pleased it was found

keeping accidentally took my laundry clothes and never saw it again

my husband and i definitely enjoyed their restaurant that had their breakfast was a 10 out of 10 and our waiter

says pet friendly, but never mentioned a charge of $75 per pet

onsite laundry facility was so great for us

stocked kitchen, 2 bedrooms, 3 tvs and pull-out sofa bed, indoor pool, 24 hour laundry room

guest laundry convenient

there is a $75 pet cleaning fee.

breakfast is unsatisfied, but it is ok because it is complimentary.

were placed next to the linen laundry

and the wifi was very slow

free wifi would be nice.

the wifi was very, very weak and slow

no room service