an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

the breakfast and the pool were very pleasant

breakfast, atmosphere

free parking, breakfast, and hospitality was great!

2mins both superb on site weight room was well equipped (if you like that sort of thing)plenty of parking

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

wifi connected tv was very welcome for the

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

nothing we didn't like but more crockery in kitchen would be useful.

kitchen is very well equipped could do with a plastic chopping board that’s all

pool facilities and grounds are stunning

the pool and the view is nice

), however it is always available in the common areas in the courtyard and around the pool

breakfast could be better.

breakfast was great

quietish, decent view, good breakfast, friendly staff, good parking.

the staff the room the pool the breakfast the location

poor wifi

parking is easy at the hotel

free wifi

location is perfect - quiet, the oldest spanish golf club just by the corner

surroundings, both to the golf course and the mountains as well as the volcanic caldera

room was cold and it was not possible to change the temperature no wifi at room dirty shower

golf hotel significantly exceeded my expectations

position in the mountains with fabulous views of the coast, the view from the room over the pool to the golf

the food was excellent, great choice at breakfast and exciting dishes for evening meals

pool looked so invuiting but water was too too cold in january _ invedt in solar panels and a cover

coffee machine at breakfast had lots of options but the cups were small and a pot of coffee would have been

decent breakfast

breakfast was very good, nothing was too much trouble for staff

free parking (you need a car for shopping& sight seeing)

the breakfast is a bit simple, but still quite acceptable.

can see and visit vegetable field), there is a nice terrace and a place for events with a round pool

we had the best breakfast since we arrived

move around since you cant do much there - the pool is very cold and is not heated - there is no spa as mentioned

her apartment was clean with well equipped kitchen

clean, comfortable and pet- friendly appartment

the kitchen was absolutely fine, but the living room was a little bit too small

wonderful fully fitted kitchen which was a great help for us

the apartment was spacious enough, super clean and very well-equipped (dishwasher, spacious kitchen fully

wifi not always on, twice had to ask for it to be put on

wifi only in the reception/courtyard area which is fine but becomes difficult in the

advertised as parking included, but it was 'fend for yourself' parking

very helpful staff who helped us find parking nearby and

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

breakfast is well organised and comprehensive and dinner is from a very good menu and is well

perfect service, the staff is very kind. very clean and amazing breakfast! the location is great

amazing room with comfy terrace to relax. stunning views delicious breakfast.

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

breakfast on christmas day was good

included washing machine, dryer not described so in future would travel hand luggage only as laundry easy, saving

the laundry washing is so freaking expensive, we had to look for one nearby

the wifi was impossible for me to access throughout my stay and as i said, the waiting time to speak to

very clean and tidy and service was very good especially the staff in the bar joined to the hotel

good breakfast and we got two rooms with connected door, that was great with kids.

was not working sent two shirts to laundry, returned as expected on the same day but in one shirt there were 2

room service was great and a life saver when we were starving at 10pm

good atmosphere in the evening- the bar was packed

bar works till the late hours, so you can always go down for a beer

good gym, pool with sun lounger on roof top

free wifi was available at the property but did not always work

although some may find it very remote there was wifi although no mobile reception so you couldn't make

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

no lights in the kitchen and hallway, we couldn't find soap

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

wifi too weak in room light switches confusing

wifi worked well

wifi/ internet absolutely sucks at this price point

tv couldn't connect to wifi

to wifi involved giving a lot of sensitive personal data and we kept getting logged out

our room a little noisy at times but we think it was close to laundry door and lift access so possibly due to

missing things in the room, no kettle, no laundry bag, no tissues etc

recommended ,rooftop bar is also exceptional , the bartender also the lady and the gentleman are very welcoming

no floor space to work in gym and complicated multigym with no guidance

compared to lots of places nearby the onsite restaurant and bar were expensive.

are big but empty, building is old, at the roof the gym is not even small but tiny, you can forget about early

almost didn t work, just in the bathroom sometimes :( there suppose to be gym on the roof - but it didn t

we reached hotel, and our room had a gym cycle

very good wifi, very comfortable beds, excellent breakfast and coffee, location is perfect

wifi almost didn t work, just in the bathroom sometimes :( there suppose to be gym on the roof -

wifi signal was really strong throughout the hotel

i absolutely loved pool, sauna and roof terrace

on the roof is really a small pool and place to sunbath

was good + bar (cheap beer) + small rooftop pool, free gym and sauna + huge superior room + free wifi + good

houses the (suprisingly cheap) restaurant/bar, swimming pool, gaming area and quite a decent gym

free laundry facilities are a big plus, though with one machine there is sometimes a queue so bare that

great kitchen and laundry facilities, and such a perfect location so close to the beach!

is a bathroom and a kitchen on the ground floor, to hang your laundry you will have to climb two huge steep

was very nice, lots of social areas, well equipped kitchen, very close to the beach

wifi connection wasn't that good. waking up every day at 10 a.m. when they open the blinds.

staff is friendly and helpful, and the rooms are of decent size, with good wifi connections

wifi good

wifi

wifi reception in room

wifi was only one or two bars.

breakfast is fantastic - nothing was missing from a cooked english or continental choice, inc eggs

i'd love to check out the rooftop pool, workout space (a gym, i think), and the first floor restaurant

were very polite and helpful, the spa is a little outdated but was a nice touch to our stay

would have liked hotel bar and room service

great location and view of pool area was amazing as well. room was very clean and modern.

that i only had one night there!! no wifi

sometimes it is very noisy and wifi is available only at the reception.

a lounge / bar area , that sadly doesnt function

was horrendous, loud noises all night long, very dirty, only one outlet, ancient television, no wifi accessibility

maybe a possibility of installing a wifi every 2 floors on the main hall will be perfect for mail and home

hotel is gorgeous, reception staff bar staff everyone was so friendly the room is amazing spotless and location

wifi wasn t working

as a plus, on the roof there is a small bar that serves drinks and food, and sitting there at the evening having

the gym and pool are suitable for max 2 persons at a time

need a mat for sit ups in gym. location is on main road (not much to be done about that)

kitchen was basic, just 2 electric hobs to cook on

there could be more equipment in the kitchen like sponge or tea towel.

my room was spacious and clean with a separate kitchen for self catering

wifi very good

free wifi in room although not such a good signal, that seemed to be an issue at most hotels

been changed, we had to ask clean new ones and the bed linen didn t smell like coming from the laundry the

the room was spacious and had a very basic kitchen included

had a small kitchen we made our breakfast and dinner

is a restaurant downstairs which might be quite convenient but when i stayed there, the kitchen was closed so

wifi speed can be better.

staff, room service staff (laundry), chamber staff and duty manager were all fabulous, friendly, provided a

from tourist place like palmitos and water park , also wifi very slow at the hotel and very small

tv was not connected to wifi

is a 4-star quality hotel with room service and a swimming pool on the last floor and a stunning view

we also requested a late check out and asked if there is any additional cost the reception staffs were very

close to beach, restaurants, las canteras boardwalk, markets, laundry. clean, quiet.

laundry was so expensive

wifi only available in room

location, very central, friendly staff, nice bar area downstairs and lovely pool area upstairs

bathroom was modern and shower hot. free wifi was fast

the wifi provided could be better.

we paid 20 euro extra for a late check out(2 hours longer)

not all rooms are getting wifi, i have got my room changed after 3 days

cold at nights, poor wifi

and a couple of nice restaurants i upgraded to the family room that has a living room, small kitchen area (

great staff, excellent localization good same day redelivery laundry service

nice rooftop pool and no problem getting a sunbed

the room was very comfortable and spacious i also liked the balcony nice breakfast too the spa area was great

wifi requires you to login multiple times a day, which seems unnecessary

room service

daily cleaning and changing laundry and bed linen in

was very clean, wifi was smooth, reception was very friendly and helpful

hard to join the wifi service

late check out. bag storage

the wifi was also a bit slow during the day but that's negligible

have liked coffee facilities in room or machine on floor to get a drink when coffee bar closed

staff particularly reception staff and excellent breakfast fantastic at cleaning room and other areas perfect

breakfast was served individually on a plate, no choice, but very good and with excellent coffee

my room, wifi could be better, almost no space to use the table for work and no electric plug near the table

great staff, clean rooms, good wifi

wifi was a bit hit and miss- maybe a lot of people were logging on at the same time

wifi signal was very poor in our room so we couldn't use it properly

the roof terrace, roof pool and roof bubble bath and roof bar are so nice

loved the room top pool .and bar and day beds

only thing i would fault here are the pizzas served at the pool bar we got one along with 2 other guests the

room pretty basic with poor view. no laundry cleaning on weekends.mediocre breakfast

wifi breakfast reception capactity

think the only negative i would give this hotel was that the wifi signal was bad on the 5th floor, actually

location, pool, breakfast and staff

pool and comfortable seating with helpful staff

location clean modern room with balcony great breakfast air con good roof top bar safe hotel, many shops and

breakfast,good location,we had a triple room with sea view at 6th floor,cleaning everyday,parking

we asked kitchen staff for an extra fork to eat the fruits and we were questioned

amazing smell, equipment, good breakfast

the roof top bar location excellent

awesome view to the beach nice rooms stable wifi great location right at the beach super convenient and quick

gym and no pool so should not have a 4 star rating and for the price charged

the bar area was not available to sit in in the afternoon when it was raining outside, although after

room service

mini bar had bottled water only purchasable

lovely boutique hotel with great breakfast.

did not have breakfast

breakfast was excellent, with cooking (eggs, bacon, sausage etc) done on a personalised basis

generous breakfast

everything. perfect location. the owners are so nice. great breakfast.

laundry bill was very dear.

good location. nice with gym, even though it s basic you can get a workout in.

the many times i have stayed in both nh imperial and nh las canteras, i have found the wifi quality/signal/speed

position and gym were excellent. nice room. professional staff .

gym was great including fresh towels

room above the bar is noisy and there should be a small fridge in the room

wifi is fast

nice bar and restaurant

kettle in the room but staff made us lovely teas at the bar downstairs

super fast wifi, bathrooms super modern and glamorous

friendly staff, good facilities- free airport shuttle, free wifi, gym, pool, bag storage, good soundproofing,

clean rooms, comfortable bed,proximity to the airport and a free shuttle

too far from airport, i used as a transit hotel for one night only and it was great with a free shuttle to the

had booked a twin executive room and a late check out and had been informed through booking

good wifi

swimming pool cold in february

the parking is free

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

the first i had to pay for everything, i mean for safe , internet ,laundry and

was spacious and the kitchen had the necessary even a little coffee machine and kettle, the pool was not that

the gym was useless

air con in the gym

music around the pool areas at times

lot of sunbeds, swimming area and the seating around pool bar and main bar

there were sun loungers available each time we visited the pool so didn't need to walk around for too long

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

gym classes at the lawn, kids stuff by the pool and the disco/shows in the evening

hotel takes large area with beautiful pool areas with very good looking tropical plants and trees

the food at the buffet was a little bland and lacked food for fussy eaters and kids but it was okay

breakfast was really good with a a great range of choices

pools and garden area with bar is clean and nice

the facilities are great and not too far apart so it’s easy to keep an eye on your kids!!

bars closed at 11pm, paying for wifi

breakfast had a variety of choices

occupied with fantastic activities like beach walks in the morning, stretching exercises, water gymnastics and

the were plenty of sun beds around the pools regardless of what time you arrived which seem to stop the early

room (121) was extremely spacious and a great view of the pool area

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

there was no laundry/iron option

the spa breakfast was excellent

i really liked the gym

breakfast is amazing, well organized staff and friendly , relaxed atmosphere

gym room was quite small and limited. interior could have been updated - especially bathroom.

breakfast was exceptional with a wide variety of food, with both healthy options (plenty of fruit)

breakfast and seawater heated pool

extremely poor gym

heated pool reasonable size

the hotel, its gardens and the pool are fabulous

staff, awesome infinity pool

breakfast was good, dinner too

plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some

breakfast and dinners were lovely

apartment was lovely, very spacious and pool out side the door, love the whole set up

super close to the beach walkway very modern great towels, hairdryers, toiletries great wifi cold pool not very

very modern great towels, hairdryers, toiletries great wifi cold pool not very clean not enough kitchen equipment

wifi was just ok

the pool area was very spacious and not too crowded

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

look more for clubs) - each night they have entertainment shows in spanish for seniors or small kids

very relaxing hotel plenty of choices in restaurant staff very helpful and friendly loved the pool areas with

the mini golf was good fun, quite difficult

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

for everyone and i between the meal times and all throughout the day they have a pool snack bar which is stocked

the breakfast was very good, the location is also very good

gym was very limited with equipment

lovely outside area round the pool - like

wifi is good