the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

laundry facilities needed change

tv above fireplace did not work. bathtub drain was plugged.

gym is not a gym

pool water pretty cloudy

secured our reservation 6 weeks in advance and were placed at the end of the hotel by the laundry department

as we were on a road trip, the laundry facilities were much appreciated in the suite

was in walking distance the staff went above and beyond at one point i couldn't purchase laundry detergent from

upstairs the volume did not work at all disappointing also the laundry dryer made so much noise while dryer

kids enjoyed the spacious indoor pool

room was directly next to the laundry room

they had an activity for kids. and the laundry services

plenty of parking, the grounds are beautiful and well kept

parking lot was small,had to park by front doors. witch was ok ,short walk.

the breakfast hours should be at least to 10:00a

cable didn t work all the way and free breakfast needs a little help.

pool was a little on the smaller side, but still nice to have one .

it wasn t them but noisy kids running up and down the hall. poor parenting

the pool was a little cold for my taste.

kids running up and down the hallway

hallways smell funky as there are always laundry and cleaning carts in view

the room was clean and we loved having a fireplace

they had activities for kids. the staff was wonderful

enjoyed the water park and spa service

my kids enjoyed our stay.

no laundry detergent

we didn t need to do laundry but if we did there weren t small packets of laundry detergent

while our room was comfy, it was right next to the elevato and laundry which made for some unexpected noise

had to request dish soap and laundry detergent.

listing for this did not specify that this had a kitchenette, nor laundry

great spa and workout facility

in cafe & room service was very good

villas are an outstanding value when traveling with kids

is less than one hour from north chicago, the facility is very nice, and the ski program for kids is amazing

spa services were supreme

location, cleanliness, breakfast and the pool.

maybe to have yogurt in the breakfast area, bigger muffins

breakfast was good

was excellent; location, parking, staff, room, pool, common areas, breakfast, super clean, comfortable bed

pool looks great, but didn't get a chance to use it, though others looked like they were having a

we used the amenities for laundry, workouts, etc

very clean, nice pool, great breakfast

rooms, comfortable king bed, very clean, breakfast was outstanding especially during the covid-19 pandemic

pool was small.

breakfast was very good and had plenty to choose from. missed the bacon however.

in the room, and our bedding had yellow stains, which were probably not properly removed during laundry

the bar and restaurants were great

liked being close to the lake, boat rental, beach, golf. great location!

the gym in the spa. the room was pretty we liked the boat theme.

however, if needed be more indoor amenities would’ve been nice for younger kids

loved the location, the spacious rooms, the lakefront, and the pool

the kitchenette is a great plus when traveling with a family

could not get wifi

someone threw up in the parking lot and it was not

reasoning behind this, to look at the wifi connection cables

smelled. lots of people out in the parking lot at all hours

stayed during a winterstorm- staff able to clear and plow the parking area promptly

the spa was nice

we were there for the 24th mcgmo golf tournament at delbrook golf course to help raise money for cancer

we went to the bar and grill type place for dinner

very clean resort. pool, games for kids and restaurants connected!

use, including pools (it was too cold to enjoy outdoor pools, but the indoor pool is great), a fitness center,

the vending machines only carried chips and laundry detergent

the vending machine was empty except for hershey bars, cheetos and laundry soap

laundry wasn't working, nor the ice machine

however, even tho there was a half empty parking lot a 11:30, we couldn't be relocated because the hotel was

location and parking was good.

comfortable beds. excellent breakfast.

breakfast was great. lots of options for everyone to enjoy.

tons of kids crying, lots of banging around from different rooms and very easy to hear everything

clean nice little gym nice pool very nice lady at counter nice and quiet stay relaxing i highly recommend this

pool clean breakfast big variety

the breakfast was very good and we enjoyed the pool and hot tub.

location to our venue! good value. clean rooms. free breakfast.

breakfast was better than any hotel i ve been too

plenty of parking for my straight truck also

pool area needs a face lift and a couple slides just to make it more exciting

able to walk about burlington ample parking

pool was closed we were not notified

they made the experience with myself and my four kids perfect

breakfast was delicious and bathroom was nice

they made the experience with myself and my four kids perfect

near the cleaning ladys cart and grab a big armful of discussing dirty towels to take to the laundry room

couldn t sleep because our room was om the second floor above the laundry room in the machine make very loud

our room had someone else s dirty laundry on the floor still

the pool is amazing, and our bed was very comfy

the breakfast was more than expected and i highly recommend this as a great place to stay

only one person working, the front desk, the cleaning and the laundry

also they could do a better job cleaning the pool

decided to go swimming down in the pool area the pool was great, not to cold but the spa in there was unbelievably

room was very dirty, the spa jacuzzi tub was disgusting and not acceptable to even use, dirt and garbage debris

waffles, biscuits and gravy, juices and milk were all good at breakfast

ice machine &snack machine and laundry on our floor

they, i'm sure accidentally, picked up my headband off the bathroom counter and put it in their laundry

however, my kids swam anyway

the wifi does not work in the rooms not one day did we have wifi

swimming pool and gym

pool was out of order and has been closed for a long time staff failed to notify at check in

pool wasn't open and exercise equipment didn't work.

i also don't like that there was a bunch of people that hung out in the parking lot at night

the breakfast was out of plate napkins and juice machine was out of order

the pool was not working, and the workout room was also closed

microwave, fridge, secured back and side doors, front desk was friendly, there s a guest laundry facility on

the ground floor smelled as if someone was smoking marijuana right outside the elevator

there was parking for my tractor and trailer. that was my biggest concern.

nice and quiet at night, pet friendly w/a $15 charge per pet, bathtub is spacious and location is good

smelled like a lot of people smoked there even though it says no smoking the bathroom wall was slimy the showerhead

did not work, the wifi didn't reach room 125 and there was no milk for the breakfast

the breakfast was only coffee, juice, and sweet rolls.

very disappointing to see that it was because it was a weak signal on the wifi or something like that

continental breakfast and friendly and helpful staff, clean, quiet and comfortable

free wifi

the only sad part was that the breakfast didn't have the waffle machine, but that was not their fault

also it's hard to get out of the hotel if you want to take a left turn out of the parking lot

grab and go breakfast better than the other hotel we stayed at

parking was ample; even for the big rig we rented

courteous and professional staff. and they have a peloton in the gym!

breakfast was good

had a parking lot

parking was ok

no wifi, strange smell in the room

great service, top cleaning, amazing breakfast