i also appreciated the very affordable in-house laundry service

small mark on bedding/seemed like a laundry burn more than dirt so never complained

the best sleep ever as i don't get a lie in at home with a young cat, rooms are very clean good wifi staff are

location ,the breakfast ,ensuit to my room no shared facility

parking limited we had to park in a public car park some 100 yards away, not nice carrying laugage

also, the laundry was clean and fresh

television signal could be better but with children and wifi facilities didn't really effect us much but maybe

only thing this time was on the sunday evening the bar wasn't open even tho quite a few people had asked and it

view out of window room service not very day

it had parking like promised the girls at the front desk were amazing so helpful clean and peaceful love

wifi was a little slow and unstable. water pressure for shower could be stronger

excellent location beside seaside, clean room, friendly staff included wifi and nice breakfast selection were

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

wifi was strong and fast

wifi worked very well

big free parking

everything,hotel room, reception staff and kitchen staff were spot on.

parking excellent

breakfast was nice...good choice.

the location / the ships passing by / the bar service & the welcoming feel and staff a generally nice ambiance

they also offer a laundry service

well decorated, good wifi. very clean and tidy.

were there for 7 days and twice had to ask for more toilet rolls - room service didn't seem to check this, or

excellently decorated. very clean. very friendly staff. comfortable beds. wifi is free.

our room was for three and it was slightly cramped. also the tv wifi connection wasn't great.

room access through laundry and far from main entrance

was in a good location, the staff were fantastic, as i was staying for two weeks they had a laundry service ,

walk down to rooms from reception past the laundry and kitchen isn't very nice and quite a few smells of cooking

was quite a lot of noise from some sort of kitchen/laundry area in the late evening and in the morning

shower was poor the noise of the central heating was unacceptable, it was like living in a laundry at

having towels changed everyday is a nice incentive to reduce the environmental impact of hotel laundry

breakfast the next morning was very good

the ev charging onsite was extremely convenient

exceptional property, great location, good service, easy parking

breakfast was absolutely fantastic and the staff were so accommodating and

limited room service.

location was good and they had parking included and to top it off, they had a lift

difficult to find the wifi code once i was in the room, hidden on page 6 of the information under internet

great location with great transport links nearby, and plenty of parking if you bring your car

location for work, very close to a1 and plenty of parking

it, at that point i noticed an extractor fan above the space, not sure if this was where the laundry was done

'overnight' noise from the 'laundry room' could have been suspended for a few hours in order that i could get

the bar was small enough for me to feel comfortable to go down alone to have a meal

the parking was a bit complicated if their car park is full

the only slight niggle could have been parking outside hotel but we got parked

don t know if we were near to a laundry room or a catering extractor fan but our room sounded like we had a

we re not told about putting clean room tag on door, so we had no laundry/tea/coffee replenishment

unfortunately the music from the pub next door was a disappointment. no laundry facilities.

parking and access, great location for getting into town and great value for money

bar 97 social ok too but music played too loud when their are no kids there

every time they went to toilet and also being woke up as i was placed near the lift and staff/laundry room, when

a bit noisy during the very early hours as can hear staff wheeling laundry trollies along the

large room. very good cooked breakfast. parking outside the hotel

asked for early check in at time of booking which wasn t available, parking is limited and our room has

the wait for breakfast. no food left so had to wait ages before service

the room was conveniently situated, but the laundry was operating close by and there was some noise into the

pool and spa facilities, helpful staff and rooms were very comfortable

great hotel, really comfortable and clean rooms. nice bar area and swimming pool/spa facilities.

given a ground floor room on the swimming pool corridor which was great for using the pool and gym

will definitely be back the hotel was amazing and so clean, comfortable bed was sooo comfortable, breakfast was

it has a nice gym, swimming pool, and bar.

room service was lacking on 2nd morning so all the wet used towels lay on the bathroom floor all

so paid 20 each for 4 o'clock check out but you also get 3 course sunday lunch and use of gym n spa for rest

the room service was good. food was delicious

great price. didn t use the gym however looked good

of the two disabled parking spaces was apparently the storage for laundry bags which made it unusable

good breakfast, comfy bed. ev charging

always thought in holidays inns breakfast was included in the room but it wasn t

gary, the bar manager went out of his way to help

helpful and friendly staff, early check in and late check out for free with the ihg app

the open plan lounge and kitchen ideal for a few pre drinks before a night

telephone system for requesting access codes the wifi password left in the apartment was out of date the kitchen

excellent kitchen facilities. property modern and well equipped.

wrong wifi code, tv didn't work, not enough cutlery.

logging into the wifi was brutal

bar wonderful, we didnt have breakfast

boom the bistro in advance to get your meal everything is covid safe from qr codes for bar room service, menus

offered different restaurant however we travelled most of the day, just had room service

the bar is festive and the barman, jack, was friendly and super interesting to talk with

got room service and the food was really nice too

was beside the laundry room with staff in and out of there from 7am banging and chatting which woke us up

dirt laundry piled up on floor next lifts on arrival and leaving

we were rudely awoken both the saturday and sunday mornings to noise from bin wagons at 530am, laundry or delivery

all round the shower screen doors hardly opened and bathroom fan made a bad noise - also next to laundry cupboard

woken up early by their laundry deliveries and loading

no water on bedroom, no laundry service, empty mini bar, rooms a little tired

the laundry service was good

no laundry bag in the room, and only one shortbread on the tea tray

room with lovely fresh laundry

the table the bath air con size of the room choice of tv channels free wifi

delivery & pick-up of hotel laundry in the hotel car park at 6

there were trolleys of laundry outside the lift shaft and in the corridor pretty much most days

no self laundry facility.

like piles of dirty laundry and pillows in corridor when arriving

sometimes could do a better gym

oh, and there was laundry (washer and dryer) in the basement that you could use for free (just provide your

there is laundry facilities

very good transportation nearby free laundry

the hostel has a free laundry service with washing machine and dryer

free laundry

used the laundry service (we had to clean some clothes, and there were no self service laundries nearby),

every time i went to use it it was being used by staff to transport laundry or cleaning equipment - there were

wifi is extremely poor/slow but i am sure it can be fixed!

pleasant staff - breakfast room service was really nice!

wifi was really slow to use.

the kids were over the moon with everything which is all a parent can ask for

friendly staff, rooms was clean and spacious and food was great in the bar area.

room service very expensive but lovely food so not all bad

i wish there were more options on the menu for room service.

ordered room service on 2 occasions - the first time i got chuckney instead of red jelly so had to ring

breakfast was lovely

the breakfast was very good with plenty of variety for all tastes and dietarys

gym was too cold. lights in the room weren t bright enough.

closing at 10pm and extremely limited room service (choice of 3 sandwiches only

again, a minor thing but the gym is geared to people who want to use very heavy free weights, i would have

however, i think this was simply an allergic reaction to the laundry detergent your hotel uses, which has

great location, lovely breakfast and amazing friendly staff

clean room, big shower. good air-conditioning and wifi. extra pillows available.

our stay here, staff very welcoming and service was amazing, room service food was amazing, beds

provisions inconvenient having to go down to reception on ground floor to collect key to use gym to n first

had a number of dark hairs on our duvet cover, i imagine they came through the laundry but still a little creepy

when having breakfast, staff was passing through the dining with dirty laundry on hands that wasn't appropriate

ac was leaking (was not the rain as was inside the room) and sounded like someone as was doing laundry first

would have liked a laundry service

probably is from the laundry but it s not pleasant

we arrived we needed to request dishwashing liquid and washing powder for the laundry washing machine - there

t sleep at all due to our room being right next to a large amount of the water pipes used for the laundry

laundry dotted around the hotel as we were going to our room didn t make a first good impression

brilliant location,room was perfect for us and two kids who absolutely loved the bunks!

pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked

no way of getting the air i needed and it felt a bit stuffy for me also we were going to use the laundry service

reminds me of a hotel for kids or something

the location, the room, the attention to detail, the room service

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea

didn't have brilliant success with the wifi

also, the door to the laundry room on floor four where i was staying was frequently open, again showing large

found several items missing, such as the safe, iron and laundry requests

we also noticed when we were leaving that the laundry room was washing sheets bearing in mind the hotel had no

checking in staff indifferent, waiting for a lift(they are small), staff went in with an empty laundry trolley

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

they had same day laundry service

central location with comfortable bed and good wifi. some staff went out of their way to help.

gym is sufficient, dumbbells go up to 20kg, with cable machine, medicine balls, foam roller, swiss

the room was in a great location and very comfortable and clean. breakfast was lovely

bed fab, room fab, immaculately clean, breakfast fab, location fab, free parking a bonus, second time here, we

good wifi

leather seats in bar area ripped and worn

are very pet friendly

free parking free netflix breakfast was delicious everything was just easy and relaxing

staff and laundry

also arranged early check in and when i got there was told i d have to wait in lobby till usual check in time

pizza was only available on room service and wouldn t serve in the bar

enjoyed using the gym on the 1st floor, it had a nice range

great room, bathroom, wifi, breakfast and dinner

very hot in the room. extras like room snacks, drinks and laundry services are very expensive.

location, ambience, price, parking, gym, restaurant. rooms nice and modern.

very comfortable room, decent temperature and a lovely breakfast in the morning.

foods been great, cocktails on the evening were great, the hotel room was pristine with a mini bar too

couldn't access the free wifi (but i had unlimited data so i didn't bother asking for help) and the plug in the

:) was tempted by room service but i already had dessert that day

excellent location easy check in beautiful room with river view lovely breakfast

20percent off dinner was very nice and breakfast was fresh and tasty

clean room and good breakfast.

free wifi

staff and laundry

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

may be true of dinner menu which has no gluten free options yet apparently they have a full gf kitchen

issue was breakfast no waitress or staff to help or serve

thought the breakfast was a little to expensive for buffet plus i could not get the free wifi in my room

nowhere to wash clothes. no public laundry.

location of the is perfect for families with kids specially who are planning to visit discovery museum or life

excellent staff lovely breakfast

clean, great facilities, lovely friendly staff, location brilliant, breakfast great even for the kids

location of the is perfect for families with kids specially who are planning to visit discovery museum or life

oh the pool area was small but cosey

gym & pool are good

wifi was very good, swimming pool and free onsite parking as well will definitely be staying here if i'm ever

had a bar meal which was quite poor, very small portions and not very hot

additional charge to use wifi

wifi dropped after midnight

great location, friendly staff and very accommodating with i asked for a early check in .

only downside was no dining room service in the morning ie: no breakfast

the wifi did not work and the phone service was bad

lovely clean and well equipped rooms, off road parking and great location

laundry shot was quite near our room which made a bit of noise

room wasn t ready beds were not made dirty laundry on the floor and a large bag of rubbish in the

new towels were immediately brought up to my room but it made me suspicious of how detailed thier laundry is

had a room right next to the laundry room or some kind of maintenance room it was noisy all night, feel like

would have loved laundry facilities but that s me just grasping at straws. it s excellent

generous breakfast, comfortable beds and helpful staff

room service pizza was delicious and loved that it came in a takeaway box.

my two grandsons loved the pool we only stayed one night but used the pool three times the breakfast was lovely

mostly the staffs attitude, amazing with the kids and really made it worth while

the lovely lady who served our breakfast made the stay all the more special

room looked onto laundry trollies

breakfast, hotel facilities room bed was comfortable

breakfast lovely. room nice and clean.

it had gym and swimming pool

i enjoyed how quite is was and the room service was excellent

to reach it you had endless corridors and flights of stairs leading eventually past the laundry rooms to what

small room adjacent to laundry. lots of steps and long corridors.

the room was right by the laundry room and felt like we where down in the cellar

room was open with big pile of dirty laundry outside door had a ring reception to get it taken away -difficult

had to request a room service

great breakfast

breakfast was a real highlight

continental breakfast was lovely

great location and view with parking, clean, spacious and quiet.

we enjoyed the help yourself breakfast very much

desk staff were very nice and helpful when we needed to use the laundry facilities- bonus the machines were free

there are laundry facilities available

) the laundry also became out of service (which happens) but there was no other option apart from

loved the fact that they provided an excellent laundry at no cost

the guest laundry seemed to be getting used for staff/hotel use, which wasn t too much of a pain as we had

car parking is secure and the wifi ok

good wifi comfy bed, good beer in bar at a reasonable price. friendly and helpful staff.

polite staff and cosy friendly, good parking great value

lovely stay lovely bar lovely people, really nice for a nice little get away!

is no disabled parking at this hotel

breakfast cleanliness to a high standard staff make the hotel feel like home perfect secure parking good value

parking behind

it was quiet clean comfortable. good parking

very laid back atmosphere, free parking, what more could you expect

free wifi

but tastefully decorated , quiet , i think iys child friendly , menue in room and hairdryer laundry bag in top

we had room service and thought it was reasonably priced . the food was delicious

the bar had no atmosphere.

room service fantastic

lovely small gym with all new equipment

there were no wifi available in one of the day during the stay

great location and gym

nice to have a starbucks downstairs, a 24 hour bar and a gym

a good local knowledge, it's right next to the town centre, easy walking distance to everything, breakfast wwas

gym looked super impressive

close to facilities and got early check in

amazing fresh breakfast!

neighbouring restaurant didn't open until 9am, so i had to go off-site to get a full breakfast (but not the

the breakfast was extra but brilliant value for money a lot more than expected

i think there should be decent fresh coffee at breakfast rather than sachets of instant.