location, great room and bed really nice breakfast, laundry room available and at a reasonable price

fact it has an indoor pool which i didn t have time to use and having a wendy s next door with a very short

parking was plentiful

nice selection of breakfast

breakfast not great.

#301, outside was the vending machine and laundry room

i liked that there was a vending machine and a laundry room at the end of the hall on the floor i was staying

the pool wasn t clean!

so we pulled into the parking lot under a light and

the hotel had a very nice pool and because it was very hot any of the guests took advantage of the pool

limited parking

very nice location nice pool for kids

clean and comfortable. breakfast was good and the staff was friendly.

amazing breakfast, friendly staff, quiet

one more thing, we had wifi issues several times, and we didn t have to let this be known, as several other

were put in a room way in the back of the place, near the laundry facilities or restaurant

we were placed in a room on the 4th floor and no one offered to shuttle our bags, and there was no creamer or

no activities for kids

to call room service back to remove dirty wine glasses

wifi wouldn't let me connect but honestly it allowed me to keep off of my phone and enjoy the

breakfast was exceptional, the staff was kind and accommodating (willing to last minute change to room service

having laundry on property was great

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

although i didn't bring my pet this time, i love that this hotel allows pets for a very reasonable fee imo

pet-friendly

it's a brand new hotel so everything is new obviously; great kitchen full-sizing fridge, two burner stove

hotel amenities were very cool: pool area, roof top patio, laundry

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

it has laundry facilities next to the swimming pool and work out room

there is refregirator, microwave, stove , sink and all basic kitchen equipment

it was extremely pet friendly which included an outside fenced in walking area

pet fee is very high. they charged $75! on-site laundry had broken machines with no

they brought 1 & said all others were in the laundry

the kids enjoyed the pool area at the end of the day

wifi was slow the bathroom door was a barn door on sliders so it doesn t shut

it was relaxing, beautiful, clean, a fantastic location and the breakfast was excellent

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

the smell was not pleasant. it was like dirty laundry everywhere.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

very comfortable and free laundry facilities were a great convenience.

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

room service and fulfilling special request

parking was a little weird and the first night we had to park in the lot they share with an outback

pool was great

the indoor pool and spa was very clean too

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry

reserved parking spot

fabulous location, reserved free parking, absolutely clean, comfortable and cozy

the kitchen is stocked with the proper glassware for any type of drink

the kitchen was incredibly well stocked with high quality items

loved that it had laundry in our room that s a bonus

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to

the kitchen and laundry were an added bonus

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to

nice hotel, free laundry

the on-site complimentary laundry is wonderful

laundry facilities, gym

reclining chair, laundry basket, purse hooks etc

free laundry for guests

also, how about having some laundry bags for patrons dirty clothes

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

the staff was very helpful, the bar and restaurant was convenient and surprisingly good.

great breakfast, many choices, great service

not really a good area nearby to take pet for the bathroom

it is convenient and we appreciated the laundry facility

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

the upstairs bar is fun and plentiful

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

kids would fall in

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

breakfast was good also

nice size kitchen

location and plenty of parking spaces in the lot despite a very busy weekend in asheville

the pool is great, and gym is well equipped

from the valet, to the front desk and interacting with room service, everyone was very kind

was delicious every morning and the hotel is super nice especially with roof top bar fro added convenience

room service ends at 9pm

well appointed, friendly staff, pet friendly

convenience to walkable areas. pet friendly. front desk service very accommodating.

service in the bar was sketchy. understaffed.

nice bar at the back of the hotel

staff were great. valet parking a plus. central location. great bar and restaurant attached.

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway

had a full laundry bag of clothing that was taken from our room by cleaning staff

amenities nice appreciated the laundry so we could pack less for the trip

the pillows were terrible they reminded me of a sack of laundry

nice gym

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled

tea or coffee facilities in the room even though they were supposed to be included wifi is awful both the standard

convenient location. super friendly and helpful staff. nice rooms. pet friendly.

nice breakfast selection & availability of coffee first thing in the morning is much appreciated

room service was very quick, easy and friendly

hotel if traveling with your pet

the pool was cold but they turned the heat when we asked.

good pool and gym

the indoor pool was clean

the pool and pool room were clean

when you have kids you need space

rooftop bar sunset was the icing on the cake

the pet barking situation was unbearable a few days when the owners left the dog alone all evening

like that i had to pay for parking, there was no refrigerator in the room and there are no no -pet rooms

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

from location to design choices and the roof top bar to incredible restaurant

i could never locate any ice machine, which requires call room service for everything at all hours

the fitness center was well equipped and the condition of the equipment was very good

there is no room service offerings but great access to amazing restaurants.

great location helpful staff awesome bar area with live music tesla s to transport us around

was excellent, though given the number of tables, the kitchen seemed to take longer than expected

hotel room, laundry room, parking

parking on site an laundry very useful

location and it was pet friendly

the pool wasn t open being july we thought it would be open.

and gym

you can cook yourself if needed, they have laundry and even walk-in breakfast

the laundry facilities were good too

my laundry was stolen from the dryer and nothing was offered to help

t care and the trash room stayed full full all weekend and the laundry room was a mess to the point me and my

very friendly staff. clean laundry room.

we were there for a baseball tournament and needed a laundry

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

laundry facilities, golf course, breakfast!

there was no detergent in the dispenser in the laundry room.

laundry bag was not in closet to take home dirty clothes

no laundry facility

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

had guest laundry and hair dryer in room for drying out gear

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

i loved how clean every single area was. i loved the jacuzzi/pool area. not large but very clean

travelers looking to use the indoor pool should be aware that the facilities are rather small, posing extra

was a terrible wifi signal

i got locked out of the laundry room and they immediately let me in

on site laundry facilities, indoor pool and gym bonuses

used laundry facilities all good

we also took advantage of the guest laundry room which was very helpful as we had been on a long road trip

there's a laundry room on the first floor, you can buy soap at the front desk

only one elevator and it broke down briefly. not many laundry washers and ice machines

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

they also have laundry for guests, which came in clutch with an 18 month old

clean room, easy access to city and freeways. on-site laundry.

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

we did laundry there and the staff even went above and beyond and folded our laundry

no laundry facilities

shocked to learn there was no laundry facilities

we brought our own laundry down front attendant not sure about the laundry

we found parking and and staff very accommodating and convenient

i did do a load of laundry, $5 plus soap

glad to have the gym

indoor pool

arrived 5 hrs early for my conference in asheville (billy graham training center at the cove) after driving

the pool was delightful, and the room was lovely

i used their laundry facilities

very clean. guest laundry on site. and the subtle hidden jokes all over.

we used the laundry facilities and found them to be clean and in good working order

i wish the pool would have been filled .

our view was of the parking lot yet we really got a view

ice machine and laundry centrally located and working

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

also our room was next to the laundry so there was some noise

nice staff. good parking

the was a laundry and it was clean

i thought that the pet fee was a little

room wifi was weak. it would intermittently stop working.

beautiful settings and very clean, good gym, breakfast

were super comfortable and nice room behind hotel there is a small trail and pool had toys for kids to play with

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

if there would have been a small box of laundry detergent, that would have been extra great

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

was able to do some laundry to stay fresh the rest of the trip

spacious rooms were well appointed and comfortable. kitchen and in-room laundry available.

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

the breakfast buffet had lots of choices

parking was tight, had to overflow to a near by business.

breakfast was great and had many choices

staff was very personable and room clean and the breakfast was fabulous

a little noise from kids next door but only for first night

our kids enjoyed the indoor pool

everything was great except for being charged to use wifi.

a little noise from kids next door but only for first night

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

spacious rooms, laundry, pool, free breakfast

spacious room, full kitchen, free laundry, great location

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

parking garage keeps your car out of the elements

the room service breakfast was delicious

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge

breakfast included only means you get a credit to use at the restaurant or room service

toilet was way too low and no bar to get down to it. other than that was perfect stay.

hotel as a whole was well maintained and designed. restaurant and spa on site.

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

pool was quite cold but kids did't care

all good: location room parking

kids had fun in the pool, room was large

not told that the hotel was undergoing renovations, no pool or gym

are no laundry facilities at the hotel

full laundry bags on floor outside our door from before we arrived, entire time we were there

no laundry

parking lot behind the tower could use added lighting for security. thanks.

pretty grounds, pool area kept well water bottles in our room

close to biltmore and biltmore village. also like the laundry facilities.

of room , right across from vending machines, laundry and elevator

i love that they had a laundry corner - very convenient

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

i was able to use the guest laundry and wash a few things

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

hotel property is in a very convenient location, with plenty of free parking

breakfast and room excellent. plenty of room

there was alot of guest there with pets

was right next to the door where they had the cleaning supplies and laundry

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

staff at front desk and the cleaning staff would just park the laundry baskets in walkway and see you coming

everything was great, just wish they had onsite laundry

no laundry we needed wash clothes nearest laundry was 4 miles

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

have to go off-site to do laundry

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

my favorite part was sitting by the fire in the library bar in the lobby

in the hotel were amazing and love the big fireplace and live piano player in the library bar at night

breakfast room service should be extended til noon

were closed including the gym, spa, and they had limited hours for the only restaurant to include room service

need a men's locker room with whirlpool, showers-- more spa like

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

the staff is so friendly, the breakfast was better than most hotel breakfast choices

very spacious room and there was lots of parking

breakfast was tasty, however, the highly processed nature of the food was not the best in my

i used the laundry facilities and they were great

laundry facilities could have been a bit nicer

to room across from laundry and someone decided to do laundry after 11 p

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

size room, cookies during day, coffee out always, hot breakfast and laundry

plus the breakfast is good, had a lot of options and the staff were friendly

overpriced due to no breakfast and the fact that they have no swimming pool

in extremely late and the customer service was extremely friendly and offered a late check out

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet

good hot breakfast

a smoker probably does the laundry because a smoke smell was detectable in the linens

unclean, facility and rooms in disrepair, poor staff attitude, very poor laundry facilities, not enough parking

put right in front of a washer and dryer that was in the hallway with everyone seemed to be doing laundry at

all sounded pretty good - free breakfast (doughnuts, juice), free wifi, and a microwave and mini fridge in the

upon arrival, there was a gang of guys gathered at the end of the parking lot

i loved that i could do my laundry on site before heading home from

nasty smell on 2nd floor in laundry room

employees were nice. laundry facilities

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

laundry should be free to customers.

had a free laundry and indoor and outdoor pool and a restaurants on site

also, there's free laundry for guests

convenient location. super friendly staff, free laundry and good food in the restaurant.

laundry was behind

wish breakfast was included in the price. but everything was great!

room we were put in near laundry room

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

the essential needs of motel lodging were all there, including a coin laundry which worked fine

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room

the wifi was rubbish and kept cutting out.

near outlet mall an interstate very good laundry room

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

says breakfast if microwave muffins are breakfast found used soap in shower

location was ok. ample parking

very centrally located, very clean and good parking area with plenty of light.

the selection for breakfast was far better than any other hotel we stayed in during our trip

clean comfy good breakfast.

location excellent service staff and breakfast outstanding

in addition, the property failed to disclose a supplemental fee for traveling with a pet

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

staff, great breakfasts, excellent layout, wonderful amenities, convenient parking and free guest laundry

my family enjoyed breakfast and the pool

my kids especially enjoyed the salt water pool

indoor pool was wonderful, clean with a pleasing aesthetic

loved the front desk staff and the breakfast staff. they were awesome! the pool was wonderful.

it was the executive sweet but didn t even have room to leave out my double stroller once the kids got unloaded

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded

the room was clean and the location was good and the parking lot was very safe which made us extra happy as we

breakfast was great, the staff in there were wonderful.

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

laundry facilities

handy to have laundry room

the location the spa the breakfast the late checkout the beds everything was fantastic

and wifi were substandard

the gym needs a bench to use with the weights.

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

there were no laundry bags, the shampoo seemed watered down

pool is open til 10pm, and laundry room was clean

we used the fitness room and the laundry services to do a load of laundry no complaints

clean. has laundry. friendly staff. reasonable price.

they have on site guest laundry

also the gym and indoor pool were not available

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

breakfast, no laundry facilities, price is overrated.

no laundry service

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

lines were down all evening so no wifi, tv or the bar couldn t sell food

never had cash at the desk. needed change for laundry and for snacks.

and not a big deal for most, but the guest laundry dryer did not work well

safe location near interstate. best pet friendly rooms. quiet, clean, nice people

pet deposit was fair price

indoor pool would have been nice too

no laundry service.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

this hilton did not provide breakfast for guests nor did they have laundry facilities

did not have a laundry area.

room service was nil. can t believe we need to tell hotel we need our room to be done!

also, the kitchenette faucet in the room was too short and directed water on to the counter surface

pool was closed but on bookings it did not state that

location was great. breakfast ? i was expecting a larger hot breakfast.

problematic thing that happened to me during my stay is that a car nicked my car in the parking lot which isn

pool was great for the kids

you have kids, look no further

i wish if they can have open buffet breakfast

no bar with tea, coffee, creamer, etc

airport proximity and shuttle were perfect for us.

it would be nice if the shuttle had longer hours.

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

fitness center and laundry facilities on site

tea and cold breakfast was ready early

clean room plenty of parking

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

on-site laundry was not available

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

very comfortable bedding with wifi and breakfast

free breakfast, and literally just down street from airport

but if they had the opportunity to add a laundry room

we had an early flight and would be getting up too early to enjoy the on-board breakfast

limited parking, if arriving late to hotel may have to park at nearby restaurant

location, breakfast, nice ac, clean room and fresh towels

location, gym and pool

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

dirty cold coffee, no free parking and no shuttle

very slow / unusable wifi

needs a better breakfast selection is all.

not like the look of the hotel, when i pulled in the parking lot