#301, outside was the vending machine and laundry room

i liked that there was a vending machine and a laundry room at the end of the hall on the floor i was staying

the swing pool is very dirty.

breakfast had a nice selection

not a lot of parking

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

wished the heated pool opened before 10 am.

breakfast not great.

salt water indoor pool was a great bonus (5 hotter would have be better)

breakfast buffet was a bit cheap.

limited parking

very nice location nice pool for kids

clean and comfortable. breakfast was good and the staff was friendly.

amazing breakfast, friendly staff, quiet

one more thing, we had wifi issues several times, and we didn t have to let this be known, as several other

were put in a room way in the back of the place, near the laundry facilities or restaurant

we were placed in a room on the 4th floor and no one offered to shuttle our bags, and there was no creamer or

no activities for kids

to call room service back to remove dirty wine glasses

wifi wouldn't let me connect but honestly it allowed me to keep off of my phone and enjoy the

they have coin laundry machines

the staff, close to the at and had laundry services.

gym equipment needs a little work

of staled cigarettes and mold, nothing worked in the room, glass in a couple of the parking spaces, way outdated

self serve hot breakfast with scrambled eggs, sausage, biscuits, gravy, toast, yogurt, cereals, bagels, muffins

breakfast was exceptional, the staff was kind and accommodating (willing to last minute change to room service

having laundry on property was great

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

get a very needed hair conditioner immediately , and making it very easy to extend out stay to a late check out

breakfast was very nice

decor, ability to use our own streaming services (netflix and amazon prime), very friendly to our pets (since

hotel amenities were very cool: pool area, roof top patio, laundry

it has laundry facilities next to the swimming pool and work out room

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

it was extremely pet friendly which included an outside fenced in walking area

the edge of downtown ample parking, clean,great, breakfast very nice facility

they brought 1 & said all others were in the laundry

pet fee is very high. they charged $75! on-site laundry had broken machines with no

beds were comfortable. early check in was convenient.

a place that welcomed our pet. had a room available for early check in.

we ordered food from the restaurant to go (cheaper than room service and a bigger menu

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

the smell was not pleasant. it was like dirty laundry everywhere.

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

very comfortable and free laundry facilities were a great convenience.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

room service and fulfilling special request

indoor outdoor pools are ones that my kids always love

please keep this in mind if your kids are really wanting to play

small parking lot

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry

parking so convenient

reserved parking spot

great location.......very central. free parking was a major plus.....highly recommended!

parking usually required several k-turns; very tight if lots were full i didn t love coming

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

loved that it had laundry in our room that s a bonus

the kitchen and laundry were an added bonus

also, how about having some laundry bags for patrons dirty clothes

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

great location, clean and great breakfast.

not really a good area nearby to take pet for the bathroom

the staff was very helpful, the bar and restaurant was convenient and surprisingly good.

great amenities, especially free laundry and the kitchenette

nice hotel, free laundry

reclining chair, laundry basket, purse hooks etc

the kitchen in the room was amazing!!! also, the laundry facilities!

all the amenities you can think of, a generous kitchenette in the room, 24/7 access to free laundry room, and

it is convenient and we appreciated the laundry facility

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

the upstairs bar is fun and plentiful

kids would fall in

needed cleaning maintenance, remote didn't work well, internet tv was horrible, wifi was not good, door in shower

the pool was good as well

there was supposed to be a indoor heated pool, and there wasn t

hotel's staff, (from valet parking to the front desk employees to the housekeeper and kitchen staff), everybody

unexpected charges for parking ($25/day and pet fee ($75).. location is at the edge of

personally, i would have liked a sauna to steam room to go with the pool.

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

full kitchen with full size fridge inside dishwasher

breakfast was meh. end time is pretty early (8:30 am).

breakfast could have offered a little more variety

the pillows were terrible they reminded me of a sack of laundry

amenities nice appreciated the laundry so we could pack less for the trip

had a full laundry bag of clothing that was taken from our room by cleaning staff

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled

we didn't care for the scent of the toiletries - too much like kitchen soap or dusting spray.

nice bar at the back of the hotel

the wifi was so spotty, in and out, that it was nearly unusable.

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway

also the hotel gym treadmill was in bad shape with a slipping tread

staff were great. valet parking a plus. central location. great bar and restaurant attached.

breakfast wonderful

i was thrilled to find peloton bikes in the gym

the bar is wonderful

the smoked old fashion in the 42 bar was absolutely out of this world

room service was pricy. otherwise a good value.

free drinks, free arrival gifts, and free breakfast

loved how clean it was and big and open and breakfast!

roof top bar was wonderful

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

the pool and pool room were clean

rooftop bar sunset was the icing on the cake

rooftop bar closed earlier than we would have liked for a weekend. small thing.

roof top bar on the ninth floor was excellent.

the pet barking situation was unbearable a few days when the owners left the dog alone all evening

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking

there is no room service offerings but great access to amazing restaurants.

great location helpful staff awesome bar area with live music tesla s to transport us around

beautiful property! room was spacious and well maintained! drinks from the bar were great.

lobby bar is perfect place to relax and listen to great music

was excellent, though given the number of tables, the kitchen seemed to take longer than expected

parking on site an laundry very useful

hotel room, laundry room, parking

location and it was pet friendly

bar and all were so friendly and helpful

loved how pet friendly it was

t care and the trash room stayed full full all weekend and the laundry room was a mess to the point me and my

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

laundry was available on site

you can cook yourself if needed, they have laundry and even walk-in breakfast

very friendly staff. clean laundry room.

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

we were there for a baseball tournament and needed a laundry

there was no detergent in the dispenser in the laundry room.

laundry bag was not in closet to take home dirty clothes

laundry facilities, golf course, breakfast!

self-serve laundry room was a major plus for us

delicious food, spacious bathroom, nice laundry facility,

and big family room guest laundry nice mall really next to the hotel (with food options) animal

clean, plenty of linens in the room, was impressed that hotel provided guest laundry facility (we did not need

on site laundry facilities, indoor pool and gym bonuses

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

had guest laundry and hair dryer in room for drying out gear

we also made use of the self service laundry whilst we were there which was a great help

outside doors to rooms. i like that they had a laundry facility in the hotel.

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

also a gym open 24 hours

very clean,modern,quiet. we had great service and the best breakfast!

i would have like to see more organic choices at breakfast. yogurts and berries

we did laundry there and the staff even went above and beyond and folded our laundry

we brought our own laundry down front attendant not sure about the laundry

no laundry facilities

shocked to learn there was no laundry facilities

breakfast was perfect

clean room, easy access to city and freeways. on-site laundry.

reception staff, swimming pool, spacious room, laundry facility

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

only one elevator and it broke down briefly. not many laundry washers and ice machines

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

i did do a load of laundry, $5 plus soap

kind of small parking lot area

liked the pool, patio and bar area.

food across the parking lot at carabas

walked across parking lot to carrabba's

i used their laundry facilities

very clean. guest laundry on site. and the subtle hidden jokes all over.

we used the laundry facilities and found them to be clean and in good working order

great definitely up to-date equipment with a view into the pool room so j got to watch my so and kids while

very comfortable and clean! very friendly staff. check in was a breeze and pool was fantastic

also our room was next to the laundry so there was some noise

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

ice machine and laundry centrally located and working

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

pet friendly, laminate flooring. nice pet area.

the was a laundry and it was clean

it s pet friendly and the cutest walking trail right on the property

i thought that the pet fee was a little

(other than the baseball team of kids that were rampant thru the

the pool was closed.

the rooms come equipped with dishwashers, dishes, laundry closet, a tub with jets and huge shower

it would have been nice to have more dishwasher detergent and a laundry pod.

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

spacious rooms were well appointed and comfortable. kitchen and in-room laundry available.

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next

facilities were clean, and my kids loved the pool

i felt pampered especially at breakfast

the kitchen and how spacious the room is.

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

room we were put in near laundry room

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room

the essential needs of motel lodging were all there, including a coin laundry which worked fine

in addition, i was not aware that there would be such a large charge ($80) for my pets

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

great amenities, free parking

parking lot is pretty small and the spaces are tight.

free parking

nice location for touring biltmore. a couple of restaurants within walking distance. nice gym.

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

spacious room, full kitchen, free laundry, great location

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

spacious rooms, laundry, pool, free breakfast

because it was pet friendly and no diminution of quality

gorgeous accommodations. great staff. pet friendly! great location!

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge

a good selection of food and drinks - while we were there we saw a lot of families with little kids

hotel as a whole was well maintained and designed. restaurant and spa on site.

staff, great breakfasts, excellent layout, wonderful amenities, convenient parking and free guest laundry

lots of free parking

we are missing the full continental breakfast, very anxious for that to return.

the blooming hydrangeas in the parking lot were a bonus

was convenient to downtown and the parking was easy

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

the walk was so short it was pleasant and easy with two small kids

not told that the hotel was undergoing renovations, no pool or gym

pool was quite cold but kids did't care

new, modern rooms. great breakfast. good parking and location.

full laundry bags on floor outside our door from before we arrived, entire time we were there

no laundry

are no laundry facilities at the hotel

room service was not available as advertised..... short staffed

no room service

of room , right across from vending machines, laundry and elevator

close to biltmore and biltmore village. also like the laundry facilities.

needed to use the laundry facilities

i love that they had a laundry corner - very convenient

good guest laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

breakfast and room excellent. plenty of room

onsite parking was convenient and free

we had our dog and the location for pet relief was excellent and easy to use

noise from the road outside, no laundry facilities.

was right next to the door where they had the cleaning supplies and laundry

put us in a room beside the office and laundry room

no laundry we needed wash clothes nearest laundry was 4 miles

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

have to go off-site to do laundry

clean, modern rooms and an indoor pool as well as laundry capabilities.

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

no laundry. very noisy. not as clean as i d like.

need a men's locker room with whirlpool, showers-- more spa like

we were lucky, it was raining a lot and we had the pool and hot tub to ourselves

property, many things were closed including the gym, spa, and they had limited hours for the only restaurant to

use the free shuttle to move around the estate. great outside pool.

spa treatment

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

otherwise property is clean with heated pool and gym

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue

pool and exercise room are nice

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

and my room was next to the guest laundry which was used late into the night

to room across from laundry and someone decided to do laundry after 11 p

laundry facilities could have been a bit nicer

5hrs for a small load of laundry to dry

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet

quick check-in, clean room, comfortable bed and a good breakfast

the view from balcony where breakfast served was peaceful and pretty

quiet, up on a hill, parking good, price right, clean.

the breakfast was not very good.

nasty smell on 2nd floor in laundry room

laundry should be free to customers.

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

employees were nice. laundry facilities

i loved that i could do my laundry on site before heading home from

put right in front of a washer and dryer that was in the hallway with everyone seemed to be doing laundry at

unclean, facility and rooms in disrepair, poor staff attitude, very poor laundry facilities, not enough parking

a smoker probably does the laundry because a smoke smell was detectable in the linens

parking lot with cars with boosted wheels

though there were signs of no smoking aloud the people were smoking in the stairs and all that smell was already

laundry was behind

also, there's free laundry for guests

convenient location. super friendly staff, free laundry and good food in the restaurant.

had a free laundry and indoor and outdoor pool and a restaurants on site

spa tub in the room was nice, but it may have needed a deep cleaning

near outlet mall an interstate very good laundry room

breakfast was packaged muffins, granola bars, and coffee

very centrally located, very clean and good parking area with plenty of light.

to the actual building, you have to go thru these winding turns, uphill, past these other hotel parking areas,

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

not to mention the lady that works at the bar at night is great

parking on site, great staff

the breakfast is not included in your stay

had a restaurant and bar in it, the back patio was amazing, we got to enjoy it while we was there

we didn't say anything because, as pet owners, we know it can be difficult to keep pets quiet in a new environment

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

nice indoor pool, although small

clean habitation, the pool.

we enjoyed the pool &jacuzzi, grab and go breakfast was good

the friendly staff,quiet,great location,decent breakfast

laundry facilities

handy to have laundry room

quiet, convenient. good breakfast.

the gym needs a bench to use with the weights.

the breakfast was good. location was fine for us.

my room was right next to the laundry room so i was disturbed my entire sty

laundry hanging in the top floor front window. characters loitering on property.

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

we used the fitness room and the laundry services to do a load of laundry no complaints

clean. has laundry. friendly staff. reasonable price.

pool is open til 10pm, and laundry room was clean

they have on site guest laundry

the breakfast was phenomenal!

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

breakfast, no laundry facilities, price is overrated.

no laundry service

breakfast is good considering covid-19 period

staff was great. breakfast was great. room view. pet friendly.

never had cash at the desk. needed change for laundry and for snacks.

and not a big deal for most, but the guest laundry dryer did not work well

annoying gap between the curtains so the outside parking lot light shone in.

much too strong/spicy fragrance in breakfast area/lobby

could not connect my laptop to the wifi

prefer a hotel that charges one flat rate and includes breakfast and laundry room

did not have a laundry area.

this hilton did not provide breakfast for guests nor did they have laundry facilities

no laundry service.

the bar closed at 9:00.