the essential needs of motel lodging were all there, including a coin laundry which worked fine

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

room we were put in near laundry room

lumped up, wifi reception poor, a/c noisy, no guide on tv or hbo, bright light outside window all

staff, great breakfasts, excellent layout, wonderful amenities, convenient parking and free guest laundry

my family enjoyed breakfast and the pool

more parking

breakfast and it s presentation was delightful

my kids especially enjoyed the salt water pool

the was a laundry and it was clean

it is also pet friendly and even includes a pet hiking trail in the adjoining forest

price and cleanliness. great pool area.

i especially liked the dog walking trail next to the parking lot with mutt mitts and trash cans

it's nice to be able to order from the menu and have room service with the full service restaurant on the

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

ice machine and laundry centrally located and working

also our room was next to the laundry so there was some noise

the pool was clean and it was a nice quiet day

shocked to learn there was no laundry facilities

no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

we brought our own laundry down front attendant not sure about the laundry

did not eat breakfast

you can cook yourself if needed, they have laundry and even walk-in breakfast

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

the man at the desk was very nice, but he was the person hired to do the laundry at night

t care and the trash room stayed full full all weekend and the laundry room was a mess to the point me and my

nice to have a laundry and the washer and dryer took credit cards

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

we also made use of the self service laundry whilst we were there which was a great help

i did do a load of laundry, $5 plus soap

parking lot was being repainted and this was an inconvenience

the location was great, easy parking and fantastic staff who were most helpful and eager to assist

had a pool, small food and drinks available, and was clean

the location and free parking was the biggest reason we picked it

very clean. guest laundry on site. and the subtle hidden jokes all over.

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

ruth -kitchen manager was phenomenal

real breakfast buffet, close to blue ridge parkway and biltmore estate, clean, wifi worked well

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

gym and restaurant closed

love the indoor pool!

the breakfast was nice and well stocked

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

good value, big rooms, close to the center of asheville. easy parking.

friendly staff, nice rooms, great hot tub, good breakfast

hotel, room, breakfast and staff all great. would go out of my way to stay there again.

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

wifi did not work the entire time. being worked on

parking was a little weird and the first night we had to park in the lot they share with an outback

parking lot well lit

the pool was a plus for my daughter, she enjoyed very much

clean room, easy access to city and freeways. on-site laundry.

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

reception staff, swimming pool, spacious room, laundry facility

only one elevator and it broke down briefly. not many laundry washers and ice machines

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

great amenities, especially free laundry and the kitchenette

the on-site complimentary laundry is wonderful

reclining chair, laundry basket, purse hooks etc

laundry was free

nice hotel, free laundry

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

have to go off-site to do laundry

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

no laundry. very noisy. not as clean as i d like.

were put in a room way in the back of the place, near the laundry facilities or restaurant

shrimp cocktail could not get to spa pool without paying for spa treatment a bit noisy outside our room at night

their pool which is located 1 mile away from the hotel, a newspaper, coffee in your room, and the gym

spa, golf and sports complex

they didn't give my kids there packages

hotel amenities were very cool: pool area, roof top patio, laundry

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

it has laundry facilities next to the swimming pool and work out room

the breakfast was absolutely yummy, with great variety and quality

the gym and pool area were well equipped and easily accessible

breakfast was exceptional, the staff was kind and accommodating (willing to last minute change to room service

they brought 1 & said all others were in the laundry

pet fee is very high. they charged $75! on-site laundry had broken machines with no

we ordered food from the restaurant to go (cheaper than room service and a bigger menu

also couldn't get the room service extension to answer after numerous attempts trying to call them

pet friendly and beautiful accommodations for the price

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

if there would have been a small box of laundry detergent, that would have been extra great

we loved the fact that we could cook there and do our laundry in the room as that was where we stayed half way

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

spacious rooms were well appointed and comfortable. kitchen and in-room laundry available.

beautiful property! room was spacious and well maintained! drinks from the bar were great.

i could never locate any ice machine, which requires call room service for everything at all hours

the fitness center was well equipped and the condition of the equipment was very good

bed was extremely comfortable view was nice bar was pretty

band wednesday and thursday night in the bar area was very entertaining

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

spacious room, full kitchen, free laundry, great location

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

spacious rooms, laundry, pool, free breakfast

the room was large with a small kitchen and sofa/sitting area and the bed was super comfortable

having laundry on property was great

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

pet-friendly

gym was great, the bed was very comfortable, the room had plenty of space, and the full kitchen was

very clean and pet friendly.

very comfortable and free laundry facilities were a great convenience.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

the smell was not pleasant. it was like dirty laundry everywhere.

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

hotel room, laundry room, parking

parking on site an laundry very useful

it was 3 of us but if you have kids with you this is the room to pick

liked the open lobby with bar, pool table, games for kids & foster doggies, meeting doggies in the halls

it has a beautiful porch area, great lobby bar and terrific design and decor

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry

kitchen is well appointed-i especially liked the sharp quality knife set beds were comfortable, and

the kitchen is fully supplied if you decide to buy groceries and make any meals

well stocked kitchen, including k-cup and drip coffee makers (along with coffee), large refrigerator, dishwasher

the kitchen is stocked with the proper glassware for any type of drink

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

wonderful roof top bar and restaurant

the modern design of hotel and rooftop bar/lounge

the roof top bar and lounge was soooo nice

the kitchen and laundry were an added bonus

loved that it had laundry in our room that s a bonus

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

staff at front desk and the cleaning staff would just park the laundry baskets in walkway and see you coming

no laundry we needed wash clothes nearest laundry was 4 miles

put us in a room beside the office and laundry room

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

noise from the road outside, no laundry facilities.

room service was pricy. otherwise a good value.

breakfast wonderful

pet-friendly, but amazingly clean

great place and love that it s pet friendly. also extremely well kept.

even though their restaurant & bar were not

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next

staff was very personable and room clean and the breakfast was fabulous

parking was tight, had to overflow to a near by business.

kitchen was nice

needed to use the laundry facilities

you need cash for the laundry and snack machines so take quarters with you

laundry facilities didn t have detergent

of room , right across from vending machines, laundry and elevator

i love that they had a laundry corner - very convenient

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

pool was quite cold but kids did't care

the facilities (gym, pool, hot tub) were amazing

parking area, decent breakfast, fluffy pillows

all good: location room parking

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

hotel property is in a very convenient location, with plenty of free parking

friendly staff, excellent clean rooms, and very nice breakfast

24-hour coffee bar was extra nice too

room service breakfast had good options and was delicious

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

toilet was way too low and no bar to get down to it. other than that was perfect stay.

i probably wouldn t stay again with my kids

food was gourmet from breakfast, to in-room service, to elegant dinners

there was no towel bar in the bathroom (though i could see where there had been one), only a small hook next

they also had young kids running back and forth and yelling

the room smelled like a gym towel, seems like a carpet issue

room service was absent even though we had asked

- my mimosa didn t come out until 15 min later - apparently our server was also bartending

no laundry

are no laundry facilities at the hotel

full laundry bags on floor outside our door from before we arrived, entire time we were there

parking lot behind the tower could use added lighting for security. thanks.

i wished the bar had been more extensive.

we did struggle to find adequate parking but, other than that, no complaints.

pool was chilly. no hot tub/spa

the pool was very clean

very clean, great location, super comfortable, onsite bar and bistro

needed more bath clothes and towels. wifi password was hard to find.

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine s weekend

the pet barking situation was unbearable a few days when the owners left the dog alone all evening

rooftop bar sunset was the icing on the cake

roof top bar on the ninth floor was excellent.

like that i had to pay for parking, there was no refrigerator in the room and there are no no -pet rooms

amenities nice appreciated the laundry so we could pack less for the trip

the pillows were terrible they reminded me of a sack of laundry

had a full laundry bag of clothing that was taken from our room by cleaning staff

wifi and tv reception spotty

wifi password was hand written on key card and as hard to read - had to call front desk

also, how about having some laundry bags for patrons dirty clothes

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

new towels not offered / room service due to covid

gym was awesome

room phone not operational. had to use cell phone to order room service.

early check in was nice

hardware except the wifi are perfect. i really enjoyed the variety breakfast. location is great.

no kitchen or microwave as

wifi speed is unacceptably slow - 2mbps, it's 2018 already

from the attractions than we'd hoped, the bed sheets had a lot of mysterious hairs on them, the gym was tiny

the pool and pool room were clean

lobby, room, pool, breakfast, roof top restaurant.

breakfast was off the charts wonderful. location was great!

loved how clean it was and big and open and breakfast!

we got there, the pull-out sofa was not made for the kids

self-serve laundry room was a major plus for us

i got locked out of the laundry room and they immediately let me in

on site laundry facilities, indoor pool and gym bonuses

used laundry facilities all good

delicious food, spacious bathroom, nice laundry facility,

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

cleanliness, comfort, and breakfast was all wonderful!

no pool availability as advertised

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

there was food and pet hair on the comforter

we were there for a baseball tournament and needed a laundry

laundry facilities, golf course, breakfast!

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

there was no detergent in the dispenser in the laundry room.

laundry bag was not in closet to take home dirty clothes

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

parking was plentiful

equipment trucks in the back parking lot

they allowed us a late check out as we had an evening flight

pool and the gym, plus the bed was pretty comfy too.

lovely pool and setting

, restaurant and food amazing room clean, but bed not fully made, room service couldn t bring morning coffee

breakfast room service should be extended til noon

room service is open until 10pm which was convenient

we ordered room service twice

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

i didn't travel with my pet on this visit and feel like the additional charge is a little excessive

breakfast was excellent

otherwise property is clean with heated pool and gym

prefer a hotel that charges one flat rate and includes breakfast and laundry room

did not have a laundry area.

this hilton did not provide breakfast for guests nor did they have laundry facilities

no laundry service.

the hotel was clean, pool and jacuzzi were clean

location and being pet friendly

breakfast is always hot and fresh , better than some higher end hotels we ha e stayed at

pool was closed

the breakfast was great. customer service was excellent.

the location was great. very convenient and they allow pets.

the staff was very friendly, room was clean and comfortable and we had a great breakfast

very clean, nice gym and fire pits

the staff went above and beyond by arranging airport shuttle service for me after being stranded by towneplace

nice gym

not to mention the lady that works at the bar at night is great

laundry facilities

handy to have laundry room

the staff fas good and helpful during breakfast

pool and big indoor hot tub

clean, comfortable great hot breakfast & nice pool & gym

near outlet mall an interstate very good laundry room

was no wifi in the area and which i understand is out of their control but i was there for work and needed

breakfast was packaged muffins, granola bars, and coffee

very centrally located, very clean and good parking area with plenty of light.

clean, pet friendly, and the staff were awesome

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded

i went down for breakfast, while there we could not even get in, because there were a bunch of kids in there,

jacuzzi and indoor pool

breakfast was good. would like more fruit

laundry hanging in the top floor front window. characters loitering on property.

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

pool is open til 10pm, and laundry room was clean

clean. has laundry. friendly staff. reasonable price.

we used the fitness room and the laundry services to do a load of laundry no complaints

they have on site guest laundry

liked the free parking

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

breakfast, no laundry facilities, price is overrated.

no laundry service

breakfast was exceptional and the staff made it even more enjoyable.

they have a wine and appetizer bar around the 5 o clock hour however we were not there during that time

fellow who picked us up in the hotel shuttle the evening of sunday april 4th was fabulous

breakfast was amazing

pool was too cold

also, large refrigerator, microwave, sink and even a dishwasher in the kitchen area

helpful and pleasant was in a great location and easy to access, the beds were comfy, a lot of parking available

never had cash at the desk. needed change for laundry and for snacks.

and not a big deal for most, but the guest laundry dryer did not work well

staff was excellent and i was thrilled that it was pet friendly

the wifi was spotty and streaming through the tv was impossible.

wish the kitchen area had been bigger and had more light maybe with a counter

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

fitness center and laundry facilities on site

the breakfast was great but the stop time was inconvenient

big bed, pool and good location.

but if they had the opportunity to add a laundry room

great service was very friendly and knowledgeable. breakfast was good.

prompt shuttle service too airport

the shuttle was great.

the property shuttle bus service is very flexible

why do couples need to eat breakfast at the same time

the airport shuttle does not operate until 8 am, forcing myself and other guest to use uber for a early ride

was great - there were shops and restaurants nearby, the hotel had a shuttle

swimming pool was closed for repairs.

i thought it was a buffet for breakfast ud83eudd14, but it was ala cart.off the menu.

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

on-site laundry was not available

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

the shuttle bus adds to the convenience of stress free travel

great service super clean and very accommodating with shuttles

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

staff was great hot breakfast was good room was comfortable

parking lot not so well lit. a little creepy.

shuttle service is shared with other hotels, but the drivers were willing and helpful

front desk person did not book our airport shuttle for check out morning

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

not to mention the indoor pool was open and the breakfast is probably the best around

the pool water was too cold. the kids could not enjoy it as much as they wanted.

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

#301, outside was the vending machine and laundry room

i liked that there was a vending machine and a laundry room at the end of the hall on the floor i was staying

brought our pet - he was welcomed like royalty, thanks - but our room smelled a bit unclean

coffee was tasty and the breakfast spread was fair

good location, quiet, good breakfast. pet friendly. very clean.

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done

was dirty laundry in the bathroom, the curtain was hanging off the rods

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

to airport and the shuttle service

bacon at breakfast was very thin and too crispy. probably just my preference.