dirty laundry stored in front of my room was absolutely disgusting and smelly

pile of laundry in corridor

wifi could have been better in room but absolutely fine elsewhere in

staff were incredibly accommodating with allowing a late check out

tidy, quiet, comfortable room, excellent breakfast, friendly and informative staff and safe car parking in the

rooms too hot to sleep in, especially the penventon suite situated above the laundry

i say everything because we wanted to do some laundry but there wasn't

period theme. lots of effort put in. great pool and facilities.

just a really lovely place to stay. nice to have a gym, pool and spa onsite. food was divine.

very pleasant stay! clean and lovely hotel. good facilities. great breakfast.

went that little bit further than expected particularly with laundry

free wifi didnt work very well, but mobile reception is good in the area so not much of an issue

also the food from the fish bar was excellent

plenty of parking on-site, a big plus for drive-yourself tourists

loved the room, the restaurant, the bar, the parking, the location.

there was a large laundry bag left at the beginning of the corridor for two days which could have been a health

the staff are really friendly and helpful at reception, bar and at breakfast and were excellent with toddlers

no wifi was annoying

breakfast very good

breakfast, wonderful staff, and a really fun bar with great music

no face cloths, no body lotion, no laundry bag

cleaning equipment and laundry left in corridors

we were on the 2nd floor and the noise level from the kitchen extractors and pool pump was excessive

really loved the outdoor heated pool and jacuzzi with the view of the ocean

led lights in bath flickering, skirting board on kitchen fell off, trim missing from flooring, shower leaked,

always amazing ! can not wait for spa to re-open at the carbis - this place is our haven !!

also they allow you to use the spa facilities at carbis bay hotel

able to use the spa at carbis bay hotel as part of the package

nothing parking limited but we got a spot!

roudy bar at night with lot of staff but great place

was in room 26 and beneath must of been the laundry room so at 4am the washing machine was on spin ud83dude35

was great, service was great and the bar , very friendly staff

cleanness to a high standard. kids enjoyed the outside swimming pool!

wifi is a bit of a faff and app was difficult to download

the location was excellent. room service was good. reception friendly. easy access to the town.

the included continental breakfast is very good

room service choice for the starters and main course hot meals is very limited

swimming pool was great for the kids and adult really enjoyed the decking, hot tub and sauna

spoke to in hotel had the same complaint, consider the the cost and clientele they attract, not kids, we will

great location and friendly, helpful staff.pool and gym a plus.

free parking, good wifi

noisy flooring and parking facilities

wifi wasn't working during our stay

nice staff, great breakfast and kitchen and only a few meters from the beach

just wish the wifi was working and the bed in the smaller bedroom is quite uncomfortable

it was great that there was a bar open for a couple of drinks before bed after a very long day

plenty of onsite parking

cj fully recommend hotel and grounds (gardens) being ideal for couples, family and a friendly pet

extremely peaceful, pleasant friendly staff, outstanding views, safe parking.

tea & cream tea with distant sea views; staff friendly & very helpful, comfortable lounge bar area with distant

the corridors were cluttered and the guest laundry facility really was a disgrace unless they had just left

there were damp patches on the wall from the adjacent laundry room

also next to laundry room for any guests

the breakfast and bar meals were excellent and there was an efficient and cheap laundry service

great breakfast, handy guest laundry room.

dirty laundry in the hallways a lot of the time

very appreciated guest laundry room in hotel

comfortable room, excellent wifi, great staff, great setting and gardens down to the river

was a beautiful location with lovely views of the gardens and surrounding golf course

free ev charging was a definite bonus

the room we had was very hot (think it may of been above kitchen or laundry

very friendly staff. good room service selection

the bar downstairs again excellent food, well made and served drinks and the view was amazing

wifi didn t work half the time inspite of the reception man rebooting it, had to use 4g

parking was tight but stayed before, pub makes parking busier.

they also offered laundry, traditional breakfast, and the wonderful company of the locals

vibe, friendly staff, nice well appointed rooms, ( better then i expected ) breakfast excellent

fabulous staff. lively pub. good breakfast. close to town. nespresso coffee.

had a nice stay, recommended if travelling alone or with a small group of friends, wifi didn't work for me,that

very friendly and in a great location at the top of jacob s ladder, great music night and a fab breakfast

we may have been over some laundry room or similar as radiator was off whole time and november stay

easy safe parking and lovely grounds a real find in the heart of falmouth

had been thought through carefully to minimise disruption to visitors, only the spa and gym were closed-

it was also a real treat to have the pool and gym to use; the pool was clean and the space had a very relaxed

struggling to find any drawbacks - car parking was sometimes difficult at peak times.

the bar area and bridge lounge are amazing, obviously very quiet when we were there as people are

view from the balcony , the staff was absolutely friendly and welcoming, plenty of parking, beautiful walk to

very little. not really the sort of hotel to take kids ( not a criticism just a fact)

would like a bigger room service choice

parking could be better. you can pay to reserve a space.

i didn t like the room cleaning and also the facility doesn t have laundry service.

sometimes an littered with laundry bags, and food deliveries at back

they also offer room service which we used during our stay and the food was also very nice

day waited for 1 hour for breakfast even though avoided busy periods - there were only about 20 guests in the

helpful staff, excellent breakfast selection, very clean and comfortable room, with tea and coffee, tv, toiletries

laundry services :-) and close to train station.

no safety box , no laundry bag

breakfast was wonderful. laundry service not good. staff very friendly and polite.

laundry service. i do not feel it was done by a professional.

we were refunded dirty laundry in the fortified

noisy on an inland room with laundry/ kitchen when window open

no laundry room

good parking without spaces being too tight

location was perfect and parking easy. all the staff were welcoming and friendly.

lovely friendly staff, exceptional breakfast and wonderful pool and sauna.

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

we were surprised how expensive it was to do a load of laundry.

clean rooms, laundry and new bathroom

the property was being upgraded and all very clean and well run. i liked the laundry facility.

laundry facilities handy on trip (coin op washer and dryer)

no information pack in room and had to ask re wifii password, meal times, restaurant menus etc

they have a bar as well if you crave for some wine or beer

nice and cozi rooms, great breakfast, nice pool, lovely staff members!

the breakfast was fantastic

i could order room service for a quiet night in and the food was delicious

laundry service and a team from housekeeping that keep the hotel spotless

of room - a better placed mirror (too dark) and table and/or drawers for getting ready dirty laundry left for

delay in laundry turn around time - was in fact greater than promised 24 hour service

laundry service - clothes were laundered but returned un-ironed and creased.

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

the service was excellent (for example the spontaneous laundry service which was very inexpensive)

great they had laundry service

michael's mount; lovely pub with friendly crowd and incredible bartender (danny); dog-friendly; laundry service

good quality and timely laundry service was available

not too keen on the dominant tv or the white paintwork in the bar but it was a cosy comfortable place for a

there is no laundry in hotel site

it would have been nice to have room service i believe it is on the cards

the wifi didn t work for the majority of our stay but was fixed on the last day.

wifi connection in our rooms was impossible despite the valiant efforts from the staff

family room was ideal and the kids even had their own tv and front door

no mobile signal. terrible wifi.

have liked a kettle in the room - room service was fine, but prefer little independence on making a cup of tea

liked the meet & greet, the valet parking, friendliness and helpfulness of the staff and nothing was too much

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing

valet parking works a treat

asked for a laundry bag and list twice but didn t receive fan in my room too loud

room near laundry pick up area

the breakfast was awesome as well

be late for breakfast as they ran out of hash browns and there wasn't enough staff for the amount of guests

loved the new outlook from the bar area but the location is stunning!

breakfast was freshly cooked and speed of service spot on

we had a great breakfast and dinner there

lovely cosy friendly bar downstairs &

7 bedroom hotel on the harbour, recently refurbished, the lounge and breakfast room recreate the atmosphere of

breakfast on the full cornish or cereal and continental croissants

paint all chipped off around door, directly opposite laundry room so noise from staff early in the day

the bar could be open at lunch time for drinks and light meals as most pubs and restaurants in the

hotel in need of update. no wifi not good for business.

wifi intermittent

bed was comfy the shower was lovely the settees in the bar were comfy the view from the bar was a

easy, close parking

free parking in either the main council parking (5 min walk), or the limited space car park 1 min away

was it meant to be a kids room

the bar service was also excellent; we never knew there were 3 different types of manhattan cocktail,

we had dinner, breakfast and room service and the food and drinks were all top class

it would be better to have the password of wifi shown in the room.

were very friendly, neeve managed the bar beautifully, handled the booking in and cooked a lovely breakfast

great space for parking

on arrival kitchen was closed but they made me a fantastic sandwich, room was beautiful with everything you

also the customer service was excellent - order a pint from the bar to be brought to your room if you so wish

best breakfast ever

excellent staff and breakfast

all round can't do enough for you clive cornish breakfast is exceptional tea coffee biscuits etc non resident

nothing is too much trouble for alicia and clive - and from great breakfasts to homely comforts, you won't find

charming idyllic oasis. great views and a tasty breakfast

big parking, laundry room

very nice pool which can be booked for exclusive use

good kitchenette including frig and microwave

the kitchenette was very well stocked, with a good selection of utensils and crockery, a combi

would have been nice to have had a bar to sit at or around

to our room and clean ( may be a pile of clean bath mats would have been a good idea and a used laundry bin

little parking available. information on website about where to park was minimal

wifi is very slow could be improved a bit.

wifi barely worked

breakfast was good too and the folk evening was a lovely experience

we arrived to the hall outside our room covered in dirty laundry and just a general mess

location. welcoming and pet friendly

desinfected and clean, beds comfortable, tasty breakfast with variety of choice for adults and kids

the kids had a choice of either bunk or a single bed in their room (although their window looked out

the bar is a pleasure to sit in very comfortable for the size very cosy

little bit noisy out back of hotel when staff coming and going end of evening / in morning with laundry

we had a view of the laundry room a big white wall felt like we were in prison, could hear water gushing from

the bedroom look over there laundry.we ask for a quick room but very noisy.

but still very expensive), was not brilliant - very noisy (being at the back of the hotel) - laundry trolleys

room was above the staff laundry/working area so we did hear a fair bit of noise but it wasnt awful and didnt

jacuzzi, changing rooms and laundry room was a bit disappointing, showing signs of being tired and not great

room was clean. food was good. we were able to do our own laundry at no cost. a nice surprise.

friendly reception staff. laundry facility.

part of the stay also with tennis courts and little cinema room bath rooms and lovely toiletries laundry room

there was also a laundry room which from a mums point of view was a bonus

after the first night, some of our laundry disappeared and never resurfaced

but it was a nice welcome thank you good to find help- yourself laundry

bit noisy early in the morning by the laundry cupboard but did not spoil our stay

laundry room (4 a wash, 1 tumble

love that it was dog friendly, we didn t travel with our pet but amazed to see how well a dog friendly hotel

in was very hurried and information sheet with wifi details not given

professional kitchen linked to seafood

besides the lack of cleanliness (happy to share more pictures if needed) the smell of the kitchen below will

could hear kitchen which was below our room; didnt spoil our stay.

amazing view, epic location, friendly reception and bar team

from the room (we were expecting a front see view) laundry along the walking area always the beds were two

towel was folded and i would guess the problem was missed by laundry

they also have a laundry service which was fantastic

hadn t realised you had to pay an extra to use the pool ( 30 for 2 adults and 2 kids)

hotel bath wasn't clen , i clean myself then next day i put label on door that room is ready to room service

the staff were exceptionally friendly, ms at reception was kind and helpful and izzy behind the bar gave us

friendly and helpful staff, large playing room for little kids.

reception looked very nice... bathroom was perfect room service always did a fab job...

you needed,just perfect to be honest,friendly staff,good breakfast good prices,just a shame the bar wasn't open

00 was a touch pricey for 3 days breakfasts for 2 kids

kettle and plenty of refills, nice sized tv and although there isn t wifi in the rooms themselves, it is

with a sliding door which doesn t shut and the bed was small not for 6ft people said there is a spa but the

tv was bit small .wifi could be extend to rooms .

spa baths out of use

the wifi isn t great and the freeview kept losing signal which again didn t bother us but could be

location, amazing staff, breakfast and dinner was really good, great pool, sauna and gym and we loved our stay

great place, staff and apart from the gym great facilities, would definitely recommend

we went to in the spa but found it smelt very bad we got straight out

swimming pool in and outdoor

very affordable for such a great beach front location with access to indoor/outdoor pool, gym and sauna you

i asked for some and was told the laundry hadn t delivered them

parking was tight but not impossible , but at least cars could access portloe, unlike say port

nothing - the car parking is very tight but when you see the location, you ll understand why

wasn't picked up at all and told was storm damaged router one to weeks prior to our visit but the wifi was

good onsite parking

worked very hard in the restaurant and the bar area, the young lady who worked in reception and laundry, and

our tv was not working and no laundry facility

beautiful building and surrounds. great views. free car parking provided. great breakfast.

free car parking

the staff were very friendly and helpful during our stay and the hotel was clean with easy parking and very

room we had was opposite toilets which wasn't ideal ,also we had the laundry room one side and kitchen the other

everything was very clean, spacious bathroom and shower, great mini bar products, large flat screen tv with

it was very comfortable both in the rooms, the bar and restaurant

resident bar was very relaxing with good quality drinks

the room was very cramped and the wifi was very slow and cut out a lot

the little touches to detail from teddies for my kids, to bottled water, eye masks, ear plugs, hot chocolates

would be nice if the bar sold zero guinness

would be wonderful for families with kids to experience the playground

disappointed we weren't informed that the bar food would not be available because of fireworks night on 22/8/2

kids and adults will enjoy the attractions in the premises

they also offered a very reasonable laundry service

breakfast in the morning was superb

on-site parking was a must when hiring a car and made me worry less as traveling alone, it was good to know

our room was great for what we needed it for, the bunk beds were great for the kids and we had a lovely view

super hosts and very clean. excellent breakfast. pet friendly

in reality i was overlooking a car park and delivery areas for laundry and kitchen

is not a kids friendly hotel, restricted to use some spa facilities with the kids

i love dogs but at times there were 4-5 being walked along the corridor or in the restaurant and bar areas and

room service was prompt, burger was cooked beautifully - slightly pink and every detail with

of the room, especially bathroom; air circulation in the room; value for money; wifi was not working