parking

good parking

room service from the restaurant across the street was quick and

plus the parking, yes it large enough but it is a mess since there are not designated spaces to park and the

were a little confused as to whether or not we were paying for a breakfast to be included with our room beforehand

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

it does not have a pool which would be nice but not necessary.

very clean, good breakfast, lovely staff

good location, breakfast

spa is bad

wifi barely reached my room and i couldn t connect all my devices to it there

people, superb hospitality, great location, closed parking and the breakfast was very delicious

the beds were comfortable and the included breakfast was good

bar area is quite nice, and the barman was very friendly

especially the pool

free parking on the other side of the block

the parking lot is on the back of the hotel and no one helps you with your baggage

no gym available, pool in reparation process a cheto in my room, no wc paper at my room

hotel offers water, coffee, tea and laundry service

was well located just outside (but within easy walking distance) to the city center, had safe parking just

the wifi was not stable

channel and we couldn't plug our laptop into the box with an hdmi so we streamed shows through wifi

good location near centre but quiet with own parking

parking

familiar spirit - business trip, breakfast starts at 7:30am, we had to left hotel at 7:00 am - most of rooms

then we took our toddler to the pool which is indeed very nice however ice cold

the architecture, antiques in lobby, restaurant, pool and staff.

the swimming pool was really small as well

we like the indor pool and the garden area that had a very colonial style.

pool was warm and clean, furniture was old from 1960's, this is somtething that is most like the

parking is on natural soil and got muddy after the rain that day

i had some trouble with the wifi.

easy to find. secure parking.

and the stairs are killing you no good for people on week chairs or kids with strollers no good wifi got never

she was waiting for us at the door and kindly guided us to the parking area, checked us

breakfast, you habe corn flakes, so put the milk in a pot near to the station, if it is in the kitchen, it makes

the children liked the pool very much

i like the gym and the pool

good parking lot

pool was cold, the kids wanted to us it but cant because was very cold the reception staff wasn't the must

parking outside the hotel internet signal very unstable atention to fix problems (nobody to attend)

was excellent and they were very helpful with information, firefly tours and laundry service

the included breakfast consists of a coffee, milk, pastry and a small portion of fruit

the room was very clean and safe parking for our car

the complementary breakfast leaves you looking for another breakfast

very clean, friendly staff and good breakfast. very good deal and would go there again

hear everything from the other rooms, so wasn t able to sleep properly, there s no room service so if you

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than

the parking lot seemed very secure

parking convenience

breakfast was real good

bad room service

parking they would not be responsible for tha car during the night the car was parked in their

utensils at breakfast

it was a good clean room. they had free laundry service.!

good breakfast

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

good to have private parking lot

the breakfast choices were very few and there could have been more

good parking for our car and utility trailer

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for

pet friendly

we liked that they were pet friendly with no hidden charges (many hotels say they are pet friendly but then

we liked the garden and the parking lot

they don't have their parking on site

also, there is a very noisy bar just at the corner

parking lot is located several blocks away the hotel

great location, very friendly staff, very good wifi connection

wifi

close to all the sites to see and they have room service that's very quick

we could do an early check in as fortunately our room was ready

location wifi

the pool needs a lot of maintenance, specially after kids

the pool needs a lot of maintenance, specially after kids

hotel restaurant had good coffee and unlimited refills at breakfast

wifi can be wonky at times and very little english is spoken at this hotel

kids enjoyed the pool

didn't work, also nobody help me with laundry

wifi worked great in our room

great location, big rooms, secure parking, good beds

there is parking space with security

no air conditioning, unreliable wifi

the breakfast could have been improved by more variety.

breakfast was ok

very nice historic building, early check in possible, spacious room

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

pet friendly

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout

temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll

they picked up our laundry at the laundry center down the street for us because they were going to close before

breakfast was really good, even if it is just eggs made in four or five different ways

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking,

the breakfast delicious and the service excellent

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it

the breakfast is exceptional, with the exception of the

the breakfast was included, we thought it was only a continental, but it had more options

breakfast was perfect way to start the day, and the location was perfect

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

waffles should be included as part of breakfast ud83eudd5e

very romantic except for the blaring music from the bar on the rooftop

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

really bad wifi

staff was excellent, location great, roof top bar had the best view and margaritas ever

noisy bar opposite

beautiful hotel and grounds, relaxing rooftop pool area

aware that there is no bar area, no room fridge or drinks other than a mineral water

spa does not have enough equipment or shower

the pool area has great views of the pyramid and you can see the volcano

the pool open a bit late

steal your car in their property, and one of the reasons why we chose that place was for the parking on the

hotel had private parking and it was closed during the night, which was safe

very poor wifi

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

bad wifi

laundry service, price not quoted in advance

the staff were helpful and helped us to do laundry but this was more expensive than we expected

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

the pool was not clean.

wifi worked well

staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and

parking was super uncomfortable

staff from kitchen / restaurant were too kind to offer me a pill and baking soda

also a pet friendly hotel

new building, great restaurant and gym

staff is very friendly, reasonable breakfast

breakfast would have been nice.

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel

great breakfast and service

business centre no wifi and hopeless

liked the covered pool

great facilities that include a nice gym, pool, spa, restaurant, and more

pool and hydro pool are advertised as heated, but they were both very cold during our stay

the pool had longer hours so i could site see during the day and swim at night/early morning

the photo was accurate , the bed was very comfortable , everything very clean, shower and wifi both excellent

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

the wifi cost

hotel and grounds, nice swimming pool

free wifi

hugo on the bar took excellent care of us

comfortable hotel, clean. room service was good and staff were courteous.

my older son loves the small gym and i appreciate the spacious laundry room

social hour, kitchenette, laundry facility

location, room size, very comfortable bed and pillows, the kitchen

a great value with nice rooms with kitchen.

the hotel allowed pets but the daily fee was 500 pesos

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

com , it clearly mentioned wifi available

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

the stay included breakfast (though it wasn't mentioned in the reservation)

very limited options for included breakfast.

nice parking area, right outside your room

great breakfast! friendly and helpful staff.

great price and free breakfast is a plus

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

the breakfast service, not enough, bad quality

the breakfast was excellent and plenty food and drink