parking they would not be responsible for tha car during the night the car was parked in their

utensils at breakfast

it was a good clean room. they had free laundry service.!

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for

good breakfast

the breakfast choices were very few and there could have been more

maybe need to have a variety of breakfast

parking convenience

i did not had breakfast!!!

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than

easy access from highway. breakfast.

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

also a pet friendly hotel

parking was super uncomfortable

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

our room service tray sat outside our door for hours

staff is very friendly, reasonable breakfast

great breakfast and service

front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool area was not clean and overcrowded

liked the covered pool

business centre no wifi and hopeless

pool and hydro pool are advertised as heated, but they were both very cold during our stay

pool was cold, the kids wanted to us it but cant because was very cold the reception staff wasn't the must

breakfast was very good all services also good

i like the gym and the pool

has a decent parking space but a little unattended

the bar staff were a+ the swimming pool was great

free wifi

hotel and grounds, nice swimming pool

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid

comfortable hotel, clean. room service was good and staff were courteous.

and the swimming pool outside, they make warm which it very nice

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

social hour, kitchenette, laundry facility

my older son loves the small gym and i appreciate the spacious laundry room

the breakfast was amazing and th social..love the fact that they accept our service dogs..

sometimes they notice and make you something special, but that means you can't just have a breakfast in a rush

only complaint was the pet charge

com , it clearly mentioned wifi available

very limited options for included breakfast.

nice parking area, right outside your room

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

the stay included breakfast (though it wasn't mentioned in the reservation)

great breakfast! friendly and helpful staff.

the breakfast

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

wifi wasn t great, and location is bit far out

the breakfast service, not enough, bad quality

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

bad wifi

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

didn't work, also nobody help me with laundry

great location, big, well equipped room and quiet. wifi was good. lovely hotel.

very close to the center (zocalo). it has an own big parking.

wifi worked great in our room

the location is very convenient, including free parking for hotel guests

the rooftop pool is not really for swimming.

rooftop pool nice as well

we didn t check out the pool, but the breakfast was delicious

spa does not have enough equipment or shower

the pool open a bit late

waffles should be included as part of breakfast ud83eudd5e

breakfast was perfect way to start the day, and the location was perfect

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

the breakfast was not good. the staff was rude. no air conditioner

the breakfast was included, we thought it was only a continental, but it had more options

we could do an early check in as fortunately our room was ready

great location, very friendly staff, very good wifi connection

wifi

close to all the sites to see and they have room service that's very quick

free wifi with good signal in the room

room service was terrible

restaurant's room service food wasn't delicious.

we had an extra charge for kids breakfast

the bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place

the room service was very good

wifi can be wonky at times and very little english is spoken at this hotel

the pool was fantastic to simply lounge, and the location couldn't be better

it was hard to get room service but the food was delicious.

the sky bar was strange but nothing wrong just did quite fit the building

breakfast ok. location was excellent

also, there is a very noisy bar just at the corner

parking lot is located several blocks away the hotel

they don't have their parking on site

noisy bar opposite

room was humid and had no real windows. wifi was shaky

staff was excellent, location great, roof top bar had the best view and margaritas ever

really bad wifi

no coffee, neither wifi although they say it's available. the towels were not changed.

parking is a bit tight but works out.

serviceable gym

hope they add more gym equipment and improve the wifi signal soon

hope they add more gym equipment and improve the wifi signal soon

wifi dropped continously

breakfast was ok

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the breakfast could have been improved by more variety.

there’s not a kids area

wifi

but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared

the route took us through a service area and into the parking area which if there wasn't any staff guiding the

room, pool, breakfast.

excellent breakfast options. pool was great for my 2 year old daughter.

beautiful pool

and only room service except for breakfast

with a very good mood attending us, the breakfast fresh and good taste, the room was clean and comfort

good, prompt room service

is so noisy, i can't sleep with the sound of others rooms and hotel's laundry machines

no pool

place was just lovely: the rooms were comfy, the staff was friendly, the parking was safe

room was clean but with the spa bath in these times we filled it and added colorax and run it for a few minutes

like to park my car, but the hotel has valet parking

parking lot was super close to the rooms

we liked the garden and the parking lot

pet friendly

good parking for our car and utility trailer

we liked that they were pet friendly with no hidden charges (many hotels say they are pet friendly but then

they picked up our laundry at the laundry center down the street for us because they were going to close before

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite

the pool is too small, probably just for decoration

breakfast was incredible- they looked after our child so well.

amazing spa - try the massages, worth it

parking is a few blocks away

pet friendly

the parking lot is small

safe & secure parking is attached to the hacienda

the photo was accurate , the bed was very comfortable , everything very clean, shower and wifi both excellent

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

the staff were helpful and helped us to do laundry but this was more expensive than we expected

laundry service, price not quoted in advance

wifi

the restaurant and room service

the pool was not clean.

delicious breakfast, spacious room with extra bed / crib for free

the breakfast was really good, buffet and with a lot of variety

very good wifi

staff ,service, breakfast

fitness facilities should be advertised as more like a room with two machines, one of which was not

no swimming pool, dining room or lounge

very nice staff, good location. clean rooms, comfortable beds. ok gym.

gym was closed for maintenance, but for 2 days we were told it would open in a couple of hours

the smell of the elevator. the room was very hot and the pool didn't look well.

wifi didn't reach the gym.

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it

the daily breakfast included was delicious, also

breakfast at the restaurant was very good

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule

very poor wifi

steal your car in their property, and one of the reasons why we chose that place was for the parking on the

hotel had private parking and it was closed during the night, which was safe

is no laundry service as shown in the pictures, also there is no kitchen and no microwave as shown in the

we ordered room service, just passable, particularly the not so good lasagna.

very nice hotel that is pet friendly

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and

also like the parking

/ no wifi in rooms

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the

keycards had to be reactivated every day, hard and old mattresses, poor wifi signal, outdated tv, bar closes

there was access to the gym facilities and the pool facilities

gym too old and tiny , not chance for early check in

there was access to the gym facilities and the pool facilities

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant

wifi not so good.

the amenities in the room are good, bed comfortable, wifi, fast and reliable

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in

wifi password didn t work

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

check in, room service nunca respondio

they have a small but very complete fitness room

only parking

room service was also on

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

to check in and go to our room and another 30 minutes till they put our car into the secured parking

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

buffet breakfast was good value at 150 pesos per

beautiful building, clean, good service, breakfast very good

rooftop bar with a nice

expensive (especially the breakfast)

booking for swimming room is mandatory, i did booking but when i was there it was full of kids

gym wasn t available during my stay. rooms on the top level are pretty noisy.

clean hotel with great location, the food is great whether breakfast or dinner

plus we weren't asked to pay for parking when we checkout out-- though that wasn't expained when we checked in

he reminded us if we need any room service, water or anything else to please let him know

the bed was great, and the room service was excellent.

breakfast and cleanness

great hotel - nice room / good breakfast / secure underground parking.

bad room service

breakfast

staff is amazing. rooms are well kept and clean. breakfast is good. good location

we had to pay for the parking

good breakfast for the price...

the gym is really small and not good for more than 2 people at at time we were 4

breakfast buffet style was great. always warm

breakfast was so bad

breakfast was not good

the breakfast is functional and a plus

breakfast and cofee and parking

location, cleanliness, free private parking and room's size.

speed, room a little noisy (close to the main street) and the breakfast is extremelly

very nice indoor pool and jacuzzi

breakfast

location, price, very warm pool with small pool for children

we didn't like the room service because the meal did not match the description of the menu.

dn t needed it, but beds were changed every day) delicious bakery just across the street, laundry around the

big plus was the free parking lot

wifi patchy at best in room

) wifi can be very bad

of noise, bugs on the walls, bad wifi, bad breakfast

coffee was luke warm, even after they brought a refill. heated pool was always crowded.

pool, gym, parking lot

was a heated pool and decent gym

pool, gym, parking lot

maybe in the pool area it needs an anti slip around it and no towels around

clean, great continental breakfast included, could do a late checkout, i askedb for a room with a view towards

good service and good wifi

also, this hotel has a lot of parking

breakfast was really great

free parking, location.

they took our laundry at 2pm and had it returned to us the same day for a great price

its a nice hotel, with really helpful staff. the wifi works good.

wifi was decent

large bed, good wifi

not only charged nearly $200 american dollars for laundry service but they lost 2 articles of clothing a

great little pool and gym, breakfast was decent, location was fantastic

convenient and good room service

very good breakfast, best location, good room service,

- room service and any extra amenities can be requested online