there was someone's laundry left in my

him to move me to a different room and he said it was not available and then went to the same laundry room three

dryer in the guest laundry was not usable.

more than 1 washer in laundry area, however i was thankful for the 1 and not having to go out in the snowstorm

pool time can be better but satisfied never the less

the laundry room had a big sink to hand wash clothing

enjoyed the peace and quiet, the helpful staff, great location , laundry on site and well kept property

laundry facilities very clean

was a family friendly experience with the indoor pool free breakfast

smell of drugs being smoked next door kids running up and down the hallway the adults yelling in the hallway

a coin laundry would be an excellent addition. :))

breakfast and laundry!!!very helpful staff.

my only hope was for hot breakfast but it was good nontheless

good breakfast

the continental breakfast was fresh, and again staff went above and beyond

full kitchen, full fridge, large closet/drawers, a guest laundry up the hall

it s got the laundry on the fourth floor very convenient

really liked the room, having a kitchen, lovely bathroom

rooms offer a great set-up for longer stays - great storage, kitchen facilities, spacious bath

the breakfast was much better than most hotels

hotel had very courteous staff they made sure my stay was satisfactory the pool and hot tub was a nice touch to

pet friendly hotel with great service, friendly employees, and amenities

breakfast very good as was the gym

even though our room was on the first floor near the pool area, it was still nice and quiet and my 7 year old

very loud at night - kids running rampant all night; 6

we liked the location & the use of a guest laundry was a bonus

they were helpful and let me finish my laundry

location and facilities like free parking. wifi and gym

pool was so small

breakfast selection was wonderful

and located right in front of the laundry room for the hotel

all the staff from the laundry ladies and housekeeping staff to the front desk people were so very friendly

hotel parking was very limited

i would still recommend staying here especially if you have a pet

breakfast was great, rooms were nice and clean. jacuzzi was very relaxing

laundry machines available for a fee

local great bus transportation shopping and laundry facilities across the street

easy to get to. access to shopping public transportation laundry

was hard and uncomfortable the cleaning people's kids were running up and down the hall in the morning slamming

might have had kids with them and that would explain it

laundry facilities would be nice in the main building

had own laundry on premises

difficulty in exiting parking lot onto a busy street

the room had a couch/chaise lounge, fridge, and wifi plus breakfast included and a small pool outdoors

parking is next to your room

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

long line of folks waiting to do laundry into all hours of the night

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

the pool, fitness center and guest laundry are not open for use

peaceful, the shuttle

laundry bags

we've been there done that when our kids were small just part of life

pool

my kids complained of an awful smell

also, pool floor was a bit dirty, but not unusable

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

large laundry facilities

would be more convenient to have a laundry unit in bld

clean convenient affordable, and has a pool and even laundry

had a laundry on site but i did not use it

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

the value of the room and breakfast

this is the only hotel that i have ever stayed at that did not allow us a late check out, not even 30 minutes

the gym, small but newer machines

it was all nice, very comfortable, and the gym was good, good selection of breakfast foods too.

was very pleased to have laundry facilities self-serve on site

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

the parking on site was beneficial as well

location was great, free parking, breakfast included, hot tubs were lovely.

beautiful and loved the hot tub on the top floor even tho the pool was closed

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

the pool, pet friendly, proximity to everywhere we needed to go

wifi and a provided breakfast. better tv reception.

the tv reception was spotty and the wifi was non existent for chrome books

patty had a room available for an early check in which was greatly appreciated

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

nice variety of food for the breakfast, rooms were very nice and clean, staff very nice too!

pool and gym closed. this was due to covid so it had nothing to do with the hotel.

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

gym, pool and hot tub perfect

early check in, helpful staff, great place,5minutes from the center of newport.

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

wifi is a little weak. always has been.

not far and plenty of parking

diana at the continental breakfast was kind, super friendly and went out of her way to help me, which was so

the bed was super comfy and the kitchen was a nice size. breakfast was great and many choices.

it seems fixable, perhaps with a better shower head - there was plenty of pressure at the kitchen sink

they upgraded our room for free and rooms were clean and breakfast was great!

2 tvs, and kitchenette

on-site parking

couple with two children next door to us got in screaming arguments with his kids, was banging on walls at 7am

gym was under construction so not usable

breakfast was good

the only things that i didn't like was being so far from the elevator and no game room for kids.

to wifi

tiny closets, not enough room for adequate clothing. no laundry facility is a minus.

i wish there was a laundry facility.

clean, great rooms, wonderful breakfast

taliq was so friendly and got us an early check in

breakfast was delicious,fresh fruit different meat everyday plenty of choices

the room was awesome. fireplace,heated bathroom floors

room service & views

the open kitchen beside the bar is one of the hotel s pleasures

we loved our victorian room with a fireplace, it was beautiful

hotel bar closed at 9pm which was very disappointing for a 5 star hotel

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

people above us always banging at night like they had kids jumping from bed to floor

stylish and fun rooms, lobby, and pool

also, bar closes at 9:00 pm, which is pretty early for a hotel bar

4th stay here, beautiful, clean, onsite parking, and perfect location.

also love meeting the owner and our perfect breakfast on th porch

location, ample parking, walking distance to downtown, personable and helpful owners, delicious breakfast

hulo and free wifi with ipad available in room

wifi poor in our room

cockroaches, laundry facility

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

situated conveniently next to a laundry and shopping center

had previously called about having coined laundry which they responded

no wifi or toiletries, very cheap towels, you can tell it is a cheap place

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

we traveled with a little pet, called to inform about that prior to reservation, gave us pet-friendly room

wifi was very patchy and only worked in the bedroom, and even then not all the time

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

cost for our pet was high

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated

breakfast on the patio was very good

great location, fantastic breakfast and friendly staff!

the indoor pool looked much nicer on the picture and it was not much fun using it

location and great breakfast

good location for harbor views has laundry

stayed on july 3-5 we got an early check in which was a positive and spent the day at the beach when we got back

the property was near a great part of town. great atmosphere. kids loved the pool.

excellent location on the historic water front! nice back lawn area to enjoy with kids.

the harbor view was the best!! followed by the salt water pool and sauna

charge for parking and charge for wifi

the kids really enjoyed the stay

the hotels fault but just wish the bars in the hotel and the outside bar were open

have liked free wifi; one of the three elevators was not working, making for long waits to get up and down and

this area is surrounded by all the rooms, and it s not uncommon to hear kids at play 7am

so nice to have the coffee upon arrival, maps and directions, laundry, and an amazing rooftop deck

bathroom and kitchen tile grout was filthy

location was very nice. fully equipped kitchen.

the kitchen was impecciable with absolutely everything you could need

good things - big room - good location - kitchen equipment

good parking facility

view and kitchen

may have been just our room but your ac/ heater kept the living room and kitchen temp appropriate but not the

of being right on thames small kitchen facility and a living room space separate bedroom space and living room

location was excellent - having parking on site is fantastic - views over the bay at sunset were superb

room is very large and spacious, the kitchenette is well-equipped and comfortable, the laundry room is accessible

plus they have a laundry room which really came in handy

have been laundry or other room above ours so somewhat loud - no ceiling insulation blocking noises above us

machines broken the entire stay room service very late in day had to walk quite a ways to but ice in very warm

staff did not make us aware of wifi codes, or tell us that there is no cable in the rooms because of a service

lots of space, exceptionally comfy bed, basic kitchen, oversized tub in master bath and in unit laundry

the pool area was a bit small and the gym equipment was not functioning properly.

we went with our kids

bedrooms and 2 bathrooms makes it so easy to get ready; 2 balconies with beautiful views; stocked kitchen; full

easy in/out and parking

there were no shoe shine polishers and no offer for dry cleaning clothes- no room service

i stayed in the handicap room where there was no tub and the fireplace didn t work

location, bar and public area very good.

bedrooms where comfortable, great location and friendly restraurant and bar staff

the fireplace in the room was what sold me on this place

the room was available for early check in which was great

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

very, very nice bar for an evening aperitif and nice restaurant

salon bar had a good vibe and kay was an excellent bartender

great bar and restaurant

there were free laundry facilities on my floor and activities and movies every day

and laundry from previous guest sat outside our door for hours

our room was above laundry so it was noisey at times!

great laundry room

free laundry right across the hall? incredible!

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

outdoor heated pool and hot tub. also room had a spa tub view from room was beautiful.

noise from hallway and adjoining rooms heard through walls. parking was limited.

kitchen sink is horrible

spacious

had a pool and gym

however , it brought in a little rowdiness from much older kids than mine and i felt like it became a free for

the breakfast was great, good selection to choose from.

variety for breakfast

in passing on the way out we saw a room service lady who was kind to both of my kids and had a smile on her

laundry didn t work, expensive. no corporate rates

laundry not available

place was nice,,pool was great!! waffles were good..laundry for guest was good

laundry facilities, pool, basketball court, large yard area, restaurant about 50 feet away.

easy to find. plenty of parking

some repairs like the laundry room, thank god we had family in that town since the dryer was a fire hazard and

the room and pool were clean, and the breakfast bar was great

parking

love the breakfast and room and bed were very comfortable. we definitely stay here again!

the disabled parking was far away from the entrance.

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

was just perfect this time, from the accommodations to dinner, breakfast, lunch and tea

breakfast was complimentary and delicious

the front desk staff and parking attendants are more than helpful and friendly

impeccable service, wonderful dinner, breakfast and lunches

it could really also use a laundry area truthfully

wifi and cable/tv worked well

- staff were very nice - free parking - right off the highway - if you needed it, mini fridge and microwave are

there were two extension cords running across the parking lot to the area that looked like a make shift picnic

clear about pet prices, had cameras everywhere watching your every move

wi-fi did not work and the laundry did not work

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

shower curtain needs laundry or changing

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

the only downfall was room 148 is right next to the laundry room and they were so loud so early

price, friendly staff, book selection, daily coffee, weekend breakfast, great cable selection, wifi, fridge,

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

hotel had a pool, exercise room and laundry for guest use

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

extremely comfortable. good facilities (pool, laundry). breakfast included.

and the laundry machine was noisy all night as our room was across from it

a laundry room was on the same hallway with payment by coin or credit card

staff near laundry room was much more welcoming and informative

has a laundry room, vending machine and location is close to shopping and restaurants

plenty of parking

i wanted to go, staff was helpful with directions and printed out maps to make it even easier breakfast was

breakfast, laundry facilities

out onto a back parking lot, makes sense for a hotel in a convenient location near the highway but i would only

breakfast and staff

also, my husband's room key did not work to let him in the gym room, so the staff had to let him in

free breakfast and staff was helpful and amazing.

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

i liked having a bath tub extra towels and laundry

even the laundry rooms were bad

comfort , laundry,fast room service

laundry with 24h access, big parking near hotel enter/exit

hotel is clean with great amenities for traveling such as laundry facilities

the laundry facility was down for some time

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

did have a laundry room

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building