pool

had a pool and gym

the breakfast was fine, the location was perfect

breakfast, brand new hotel, lovely huge room - decent internet

pool is very small so 2 families with kids is pretty much all it can handle

laundry didn t work, expensive. no corporate rates

place was nice,,pool was great!! waffles were good..laundry for guest was good

laundry not available

laundry facilities, pool, basketball court, large yard area, restaurant about 50 feet away.

maker to the dressing area), desktop lamp missing a lightbulb and its shade missing a finial, kids toys and

it s got the laundry on the fourth floor very convenient

full kitchen, full fridge, large closet/drawers, a guest laundry up the hall

the breakfast was much better than most hotels

and roomy suite, loved the expanded kitchenette

pool area trash cans full at 8 am not enough towels bugs upon entering

breakfast buffet and the rooms were nice and clean

the food and breakfast

the room was very clean and the pool was nice and warm

very loud at night - kids running rampant all night; 6

crowd in the parking and traffick because of an event being held next door which is understandable but still a

some repairs like the laundry room, thank god we had family in that town since the dryer was a fire hazard and

there are more restaurants and stores in walking distance and they have an indoor pool and gym

free wifi, free breakfast, location

the pool looked wonderful but we didn't get to try it out

breakfast was great

it could really also use a laundry area truthfully

i like the fact that they have smoking rooms

have smoking rooms! that s a plus!

spacious parking lot

room reeked of smoke, i asked for a non-smoking room

wi-fi did not work and the laundry did not work

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

laundry on site also

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

him to move me to a different room and he said it was not available and then went to the same laundry room three

more than 1 washer in laundry area, however i was thankful for the 1 and not having to go out in the snowstorm

dryer in the guest laundry was not usable.

there was someone's laundry left in my

great breakfast was great the pool was great the stations on tv was great internet wife was great parking was

enjoyed the peace and quiet, the helpful staff, great location , laundry on site and well kept property

the laundry room had a big sink to hand wash clothing

laundry facilities very clean

convenience, cleanliness, each room has kitchenette, kids love the pool

wish the pool wasn't under maintenance, the newer staff were more knowledgeable and check out was later than

breakfast and laundry!!!very helpful staff.

a coin laundry would be an excellent addition. :))

parking location

the breakfast was sparse, but they did keep it open past 930 which was convenient

slow wifi, minimal water pressure, watered down juices and very small portions at breakfast

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

the only downfall was room 148 is right next to the laundry room and they were so loud so early

shower curtain needs laundry or changing

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

had people up all night in another room talking out side smoking as far as the motal best

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

hotel had a pool, exercise room and laundry for guest use

extremely comfortable. good facilities (pool, laundry). breakfast included.

and the laundry machine was noisy all night as our room was across from it

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

staff near laundry room was much more welcoming and informative

a laundry room was on the same hallway with payment by coin or credit card

has a laundry room, vending machine and location is close to shopping and restaurants

desk clerk name sonny parking in handicap space and he is not handicap or has place card

tried to connect to wifi but warning that is was not secure deterred us from doing so.

breakfast, laundry facilities

very clean and great breakfast

also, my husband's room key did not work to let him in the gym room, so the staff had to let him in

very clean, loved the pool, comfy

,, i drive semi trucks and the parking area i was aloud to park was great, i enjoyed my night sleep, will visit

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

laundry with 24h access, big parking near hotel enter/exit

i liked having a bath tub extra towels and laundry

even the laundry rooms were bad

comfort , laundry,fast room service

the laundry facility very seriously needs an attendant

it was very clean and modern. staff is very friendly. had a laundry room for convenience

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

kitchen. laundry. cable. staff are friendly and hoapitable.

laundry machines need attention

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

hotel is clean with great amenities for traveling such as laundry facilities

did have a laundry room

has all the basic stuff, ice, laundry, e

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

we liked the location & the use of a guest laundry was a bonus

they were helpful and let me finish my laundry

great location. provided free breakfast, free parking and free internet

wish it had a jacuzzi in the room and way more selections for breakfast

breakfast was sufficient ( for covid times) and surprisingly fresh

all the staff from the laundry ladies and housekeeping staff to the front desk people were so very friendly

and located right in front of the laundry room for the hotel

wifi service is not always open lime staff said it was and i was unable to connect roku stick and

no wifi at rooms no safe no windows to open

hotel parking was very limited

laundry machines available for a fee

local great bus transportation shopping and laundry facilities across the street

easy to get to. access to shopping public transportation laundry

we figured things would calm down after 9 pm when we assumed the kids would be put to bed

space, compfy, clean wish it qas warmer to use the pool but no biggie, would deff come back

laundry facilities would be nice in the main building

had own laundry on premises

breakfast

stepped on to the deck for some fresh air before retiring for the night, in the parking space directly below

the room had a couch/chaise lounge, fridge, and wifi plus breakfast included and a small pool outdoors

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

the price should have been adjusted because that is one of the reasons we stayed here was so my kids could go

nice little continental breakfast offered

patty had a room available for an early check in which was greatly appreciated

not include the breakfast

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

easy commute to the tourist spots, free safe parking, excellent breakfast bar included

this is the only hotel that i have ever stayed at that did not allow us a late check out, not even 30 minutes

wifi was very unstable was my only complaint

breakfast

laundry service available but no soap for purchase

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

laundry services apple pay not operating, difficult to find change for machines

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

laundry bags

staff from the front desk to kitchen to house keeping and maintenance were all so helpful, friendly, and very

it was my kids' first time in a hotel. they loved it. breakfast was delicious.

had a lot of options for kids and adults

also, pool floor was a bit dirty, but not unusable

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

the young lady that checked me in was super nice and the breakfast bar attendant was awesome as well

breakfast was great. very clean. loved sitting on the patio. bar area was comfortable.

then we were given another room and the wifi didn't work

the buffet breakfast is included, the food kept fresh and replenished

i touched the room next to the laundry room and there was a lot of noise.

air conditioning! open pool, the laundry,staff and breakfast was great!!!

the breakfast was good, coffee, etc. thank you!

no areas to sit outside and the pool was closed.

i did not stay for the complimentary breakfast, but i m sure it was great

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

the wifi was very good and i liked the buffet style breakfast

the breakfast was good

airport shuttle was literally a 3 minute ride. so convenient!

i wish there was a laundry facility.

tiny closets, not enough room for adequate clothing. no laundry facility is a minus.

close to the beach and family early check in breakfast was good friendly at the desk and maids

breakfast was delicious,fresh fruit different meat everyday plenty of choices

very clean ,nice pool and fitness area ,really nice staff

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

laundry-closed

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

i also like the fact that they had a laundry room

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

laundry did not work

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

was slow and laundry was out of service, but the stairs were accesible

laundry room only had one washer and one dryer.

i know they will say they closed the pool from covid but i call bs because the gym was open and they don t

my kids really wanted to swim

the pool was closed and there was no breakfast or coffee in the lobby, but that wasn't the fault of the

front desk person was friendly and concise, the lobby is gorgeous, pool was nice and big and i enjoyed my room

room, fouled toilet, smoking smell, sheets did not fit bed, holes in walls, people partying in next room all

changed my room out, i paid for a smoking room instead , gave my family a handicap room with no wifi

heat worked well and wifi was quick

great wifi and tv channel section. morning crew at the front desk better than afternoon crew.

the wifi

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

kids running and screaming loud talking doors banging at 6 am

the staff was very friendly and helpful through out the trip and the prices for the snack stand, room service

was super comfortable, we got extra towels easily, the pool and spa area were nice and very clean, the gym was

staff did not tell us about the breakfast in the morning, wifi or pool hours

the free laundry, the free breakfast, and the decor of the room.

have laundry in premises, could be a good option if longer stay and travelling with

some of the breakfast was good. pool is indoors. free laundry.

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

plenty of well lit parking

i brought a load of laundry from home to wash because my home had no power which is why i needed a hotel room

loved the pool, frees breakfast and laundry facilities

i wish the hotel would let guests know there was an event and there was going to be a bunch of kids running

easy parking

most of the staff was delightful and helpful. the breakfast was always good. kids loved the pool

it was convenient having laundry on site

location with plenty of parking

location parking lot entrance room was cute staff were very friendly

over priced considering it s under construction, no breakfast, and can t use the gym

good parking

i needed to do some laundry while staying there

nice size rooms, with kitchen and full size refrigerator, including dish ware

rooms were large, loved the full kitchen in room

i liked the location, room cleanliness, and breakfast.

beautiful location, with plenty of parking, parking lot is well lighted

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

pool and gym closed. this was due to covid so it had nothing to do with the hotel.

kids enjoyed the indoor swimming pool

the staff again not pleasant when i addressed the situation i was traveling with 3 kids and it is also a

full kitchen; not expected

also has laundry, a pool and a hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

wifi at our end of the hall was unusable we were the farthest rooms from the router, all the

this is good for families with pets and without pets

parking and breakfast

early check in granted

the breakfast is well put together

the staff was phenomenal and the breakfast was top notch

love the kitchenette

the breakfast selections were also delicious & varied

our room, the pool, the gym, and breakfast area were always very clean

very clean, good breakfast, helpful staff, shuttle to the wharf area for low price

getting ou of the parking lot could be much better.need to make some adjustments.

my kids enjoyed the pool

they even provided coloring pages and crayons which helped to occupy the kids

i appreciated the laundry room

the drying machine in the laundry was not as clean as expected.

laundry room is too small and only one laundry in the big hotel

(in the kids opinions of course) but again, not the end of the world

shuttle up to 2miles, jenn the shuttle driver was super helpful and full of information

laundry room filthy with broken equipment

they have laundry facilities available, good breakfast and free parking

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

the staff was helpful and we appreciated being able to do laundry

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

and if housekeeping is that proactive, how was there dirty laundry in my trash

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

appears to be staffed by college kids who know little about service industry (or what they are doing)

i didn't expect a full classic gym however, it can get the job done

booked this hotel because it said that the room had a full kitchen

kids loved the waffles during breakfast but no bacon

i like how there is a full kitchen, living room area and bedroom separated

kitchen and suite arrangement were very cozy, convenient and pleasant

had to pay to park and the pet fee was $25 more than it said on the website

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

room; great view of the river; fresh berries and vegan options at breakfast; air conditioning in gym; free

enjoyed staying here, friendly staff, breakfast was very good we liked location was walkable to landmarks in

location and laundry facilities.

only drawback was the somewhat moody laundry machine

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

loved the location and pet policy

from kids screaming in the halls and they were nothing compared to the frat party on the floor

early check in, helpful staff, great place,5minutes from the center of newport.

there was no operating laundry service

no laundry facilities

no laundry service

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

no self service laundry. very inconvenient.

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

no dry cleaning/ laundry bag provided

property has laundry facility on site which is a big plus for long stay traveler

the guest laundry was good and a bonus for travellers but was an extra cost.

after being in the new room, we tried to connect to wifi and it would not connect

and the hotel offers no laundry service

twin rivers casino & roger

gym could have used one more weightpull downstairs

my kids coughed the whole time we were there, thought they were getting sick but now that we're home

gym was small, bathroom in room very small

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

had previously called about having coined laundry which they responded

situated conveniently next to a laundry and shopping center

cockroaches, laundry facility

wifi service didn't work properly and was additional cost, disturbed night sleep due to other

the gym is tiny, has no windows, and is placed next to the laundry room

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

even the kids said it was one of the nicest places they can ever remember being in

think pet friendly rooms should be tile or wood only

needed more staff for towels and meals at the pool

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

sheets stained, smell of the laundry area near my room

i also have never been to a hotel that you i am not able to access the wifi password even after purchasing a

hotel features such as the spa, bar , gym, grotto were awesome

we weren t able to get a hot breakfast due to pandemic .

excellent facilities with a large swimming pool, well equipped gym, and multiple eating establishments

had the buffet breakfast and it was very good

clean rooms, room service fantastic

hotel was very clean, the restaurant was very quick with room service and the food was delicious

maybe the central laundry dryer broke down

restaurant & bar had very limited hours

we arrived several hours before check in and they had a room available for early check in

clean. spacious. gym is awesome. staff is great especially the valet guys.

were very accommodating and friendly throughout, allowing us a late check out and helping generally with directions

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

long line of folks waiting to do laundry into all hours of the night

the pool, fitness center and guest laundry are not open for use

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

gym

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

the hotel was a bit dirty. the room smelled like cigarettes when i chose a non-smoking room.

there is lots of parking right outside my door, i love it!

have no negative, the things i will like to see is a fitness center, spa, pool and a breakfast option

breakfast hour till 10am coz ending at 9am was too early exterior of building needs repainting man

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

i was told i would receive free wifi but was asked to pay extra for faster wifi

the drawer face was missing in the kitchenette & i found a brand new pack of cigs on top of the cabinets

like that every room is like a suite with a kitchenette

the location was good from the convention centre and a lot of parking

had a laundry on site but i did not use it

paid the price that included pool, laundry, gym

clean convenient affordable, and has a pool and even laundry

large laundry facilities

everything except the laundry options.

was very pleased to have laundry facilities self-serve on site

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

thing was you had to cross thee street to get to pool and hot thumb

had an indoor pool and rooftop hot tub

pool was not big enough and it was murky.

location, pet friendly.

room was great, bar terrific. everything was to my liking except the bathroom sink.

off space a bit tight but overall a very cool space, decent gym, quiet comfortable rooms

i tried to use the wifi several times and it wasn't connecting so eventually i stopped trying

wish there were room service.

laundry room was dirty

wifi didn t work

wifi was good and made surfing the net enjoyable

parking was sometimes difficult but there was well lit parking in the back.

my kids were being loud so we got a noise complaint and they said one more warning i would get kicked

the laundry room was not in working order.

very clean, nice furniture, guest laundry area, great concessions

the laundry facility was not operational

convenient location and good parking.

didn't use the pool or fitness

staff very friendly. room very clean. breakfast was great.

hotel was beautiful clean and the staff was so friendly and polite breakfast was delicious too thank you for a

stronger internet wifi available at a small charge for

couldnt hook to wifi with our xbox

no mini store when i was sick, things around me were closed from doordash at 10pm, i could hear kids screaming

wifi poor in our room

breakfast was great - pastries were superb

great staff, delicious breakfast, and beautiful interior design/furniture.

beautiful backyard dining area and charming nicely decorated breakfast area

no tv in room, but who cares (i had my ipad and good wifi)

too lazy to even wash dishes, or pick up their laundry

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

timing as something happened and there was no hot water or laundry services and we had booked this place for

new, clean, quiet, good parking. laundry area large and clean.

the bed was nice not worn out or sinking in the center. laundry & vending area.

great bar with a neighborhood gathering place feel

the open kitchen beside the bar is one of the hotel s pleasures

hotel bar closed at 9pm which was very disappointing for a 5 star hotel

we loved our victorian room with a fireplace, it was beautiful

they ran a courtesy car into town to save the problems of parking

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

bar not pub bar could have been open later

no room service

pool closed too early and room service menu was limited . it was better before

the bed was very nice as was the bathroom and shower. room service was a+

newport only thing is there pool is kinda small but other then that loved it would definatly stay again in a