the laundry was good

the parking was good

when i first arrived there was a couple having an argument in the parking lot, using a lot of profanity

parking lot entrance was poorly marked and had rugged potholes the staff made us wait to check in

kids who are driving up and down the road racing each other and them sitting in business parking lots doing

laundry & housekeeping services were way behind

breakfast was a little cold

we expected a hot tub with the pool, only let down we had lol

clean and breakfast is great

delicious, room was very clean and comfortable, fitness center suited my workout needs, and the pool was small

issue was someone had their clothes in the one dryer all day, i had to take my wet clothes to the laundry to

no indoor pool and hot tub.

parking. room size

served a hot breakfast

the pool is saltwater. we just didn t swim. i would like to have known that ahead of time.

great for families with an indoor pool and laundry available

room, clean pool area, nice laundry, nice free breakfast

the room, the whole facility, pool/ hot tub, the laundry.

clean and friendly staff. lots of places to eat close. kids loved the pool. breakfast was good.

they were so helpful, the breakfast was very good every morning

i would love to of had a laundry place and the pool to been open

poor wifi connection - loud out of town workers on the floor

checking in, the clerk was more interested in the number of people in my party and whether we had pets than

their breakfast was good

very clean. breakfast was typical but area was very clean

friendly staff, clean room, nice breakfast.

lock missing from door bathroom door was deteriorate d appears from pet damage housekeeping was not

comfortable beds, excellent breakfast. decent towels and spacious room which was clean.

the rooms were nice and so was the pool.

nice room and food breakfast

pet fur on the furniture

location, pet friendly, toilet paper.

pet friendly and wonderful vibes

coffee available in the morning. pet friendly.

gentleman was kind enough to let me do an early check in as i was coming from out of state, had been on the road

charge for a pet

staff very friendly. great breakfast.

the property itself feels safe with well a lit parking lot

nice breakfast spread, fantastic staff, we enjoyed the pool, everything is clean and new.

parking spots way too tight width wise should have disclosed more clearly the pet surcharge - we

laundry room on the premises if you need to wash and dry clothes

is very helpful and friendly, rooms are clean and laundry smells really good in the morning

blonde hair in bed letting the receptionist warm your food up cause they were no microwave in laundry area as

lights not working, someone stole our laundry basket while our kids clothes tried to report it but nothing was

the pool was closed

staff on front desk very friendly,pool area was good,plus it was great having a laundry room,loads of food places

guest laundry signs misleading and washers out of order every time i went

breakfast was good, laundry was good

i was forced to go and retrieve it myself from the laundry services

the laundry is subpar, their printer barely stays connected , they serve stale bread and regular run

staff, clean room, was able to park outside my door, no charge for pets, laundry facilities, room had good desk

clean rooms, friendly staff, laundry, no deposit, no pet fees

wifi password was not provided

would not refund and it was a big deal and left me n my kids

experienced no wifi in the room for 5 days and we called the desk and the answer we got was that no one else

laundry on site is a plus! pool was fun

freshly done rooms, comfortable beds, decent breakfast, safe location, friendly staff, and guest laundry

didn't eat breakfast had to leave when i got up

need fans in pool room

i slept so good and my husband enjoyed the indoor pool

maybe more guest laundry only 1 washer/dryer

wifi did not work at all in this room

the wifi was very spotty!

bike in the gym wasn t working and would prefer a microwave in rooms instead of having to heat food in the

the door at end of hall to parking lot was unlocked and was supposed to only accessible with room key, but didn

the pool had a good temperature and the pancakes for breakfast. free guest laundry.

everything free laundry service

breakfast was good and laundry was available for guest 24hrs

had to have housekeeping to clean first room after we left and laundry lady had to clean the second room

staff, location, heated inside pool, free laundry, breakfast, hot chocolate/coffee station, patio fire pit,

serviced daily, guest laundry, quiet location, access to interstate, restaurants nearby, good breakfast choices

it was clean they had breakfast not much but was ok.

the breakfast was minimal, could have used bagels or english muffins, maybe pancakes or waffles.

staff was fantastic, only thing i would improve is the breakfast, other than that it was great.

i gym and breakfast was okay but not great.

the pool wasn t open on a holiday weekend. that was a big bummer.

the breakfast was nice, and they had plenty of options to choose from

free breakfast every morning, great pool close to downtown.

parking was a bit tight

good breakfast... quiet rooms

the only thing i didn t like was the pool was out of service during my stay

always able to get a parking space near the building

great large indoor heated pool

the pool

is not a real restaurant there - just a bar that is not open often and is incredibly high priced

laundry room ceiling was falling

the guest laundry room washing machine ate our quarters

i would like to see more of a breakfast. had cereal but no milk was out. muffins maybe

the kitchen in the room

had an indoor pool

the laundry is free

fact that you have a laundry room that is free

staff was amazing laundry was free amazing area great atmosphere rooms were fabulous

and use of the laundry room

- free laundry, self-serve snack food selection and price, exercise equipment, kitchen equipment and

laundry room had only one working washer

floors, mold in bathroom and behind desk, laundry facilities but did not have change machine and could not give

one dryer in the laundry area didn't work and the other dryer took over $5 to get the one pair of pants in it

breakfast was great and location was accessible to everything i needed.

5) pet friendly fee was

a/c in workout room didn t work, guest laundry was out of order, at least two people who seemed to work there

not having proper laundry facilities

breakfast was excellent and kept fully stocked all morning

parking needs improvement

clean, indoor pool, whirlpool, and good breakfast.

i was told by person in laundry room they didn't have any clean new ones & go back to main desk for assistance

room clean with all amenities. laundry available. breakfast has a wide variety

i understand they might not do laundry but she could have asked house keeping in the morning to do it or given

laundry onsite with free products, huge plus

they do have a guest laundry room and it was clean and the washer was great

pool, gym, breakfast, and staff. having laundry facilities was great.

in the middle and open air stairwells to rooms, not secure & no elevator, our room was over the laundry and you

i wondered if it was some sort of washing machine or drier pipe or related to the laundry system

upon pulling the bed covers down for sleep, the smell of laundry detergent and bleach filled my senses

the location was close to downtown, had laundry on site, friendly staff, and a good price.

room was right next to the 24/7 laundry room

made me feel like i was going to do laundry

building looks good from outside except for trash in the parking lot.

not what i booked and i have a 19 yr old son too , sure told me it was going to be an up charge , parking lot

the room was clean and comfortable, and the pool was excellent.

swimming pool and hot tub refreshing

breakfast was good with plenty of room to eat

love outside area, kids and our friends have a great time at the pool and hot tub and adults and join patio

only thing i would like to change may be breakfast in the morning but overall everything was great

laundry arrangements.

beautiful view of the mountains. breakfast was good.

parking on site, staff was great and hotel was clean

a child had a bathroom accident in the pool the last night we were there

pool was only 3 feet deep the whole way and extremely warm for july, so i would ve liked to see a

large laundry basket left in the dining area most of the afternoon

the work out room was being used by an employees kids for most of the time there

the breakfast was delicious

wifi was out two days

staff, clean rooms, lobby, pool, and gym

breakfast very limited! no laundry facilities.

no breakfast and bed was small and hard.

liked the quick check-in, wifi was good , and the room clean and large with a microwave and

breakfast was good but could have had some fruit. location was good

cold coffee at breakfast and not a super selection as it boasts.

quiet room. we use laundry, it was fine. good breakfast. good motel for this price.

laundry facilities convenient

laundry was not working

having a laundry room was an absolute bonus and both washing machine and tumble dryer really efficient

clean, comfortable, hot water/coffee/decaf available 24/7, laundry facility

outdoor pool was nice and clean. family friendly.

breakfast was great!

pool closed would not have stayed knew pool hot tub out of service with construction going on no

booked that location because the web site showed a pool

breakfast was very good

the hallway to the laundry needs some work

the cleanliness, the laundry facilities, and convenience of parking right outside my door.

had to get a trash bag from front desk for dirty laundry as they do not have the plastic laundry bags in the

super comfortable and the shower was nice and hot the heat in the room worked super well had nice wifi and direct

it was fast and easy checking in and pet friendly. love that.

arrived late and couldn t use laundry facilities.

parking in front of my room

that the pool was not ready

parking lot frozen over and not cleaned from a 3 day old snow, got hung up once

breakfast was good, not crowed, and the pool was nice for the kids

during our stay, we needed extra towels so i walked down to the laundry area to ask for some

it was very clean and the staff was so nice and i especially liked that laundry was free

parking was plentiful and convenient

horribly dirty place!!! never again. wouldn't let my pet stay there!

nice having an empty fridge with little kids

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

no laundry room

needs a laundry facility on-site.

no laundry facilities and uncomfortable sofa bed.

no laundry facilities

comfortable and great breakfast

parking, great breakfast, spacious lobby, friendly staff and excellent location for shopping and

breakfast was delicious with good choices

breakfast was excellent; good variety and plenty of seating

pool area was pretty small and packed when we wanted to go.

laundry facilities

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

guests laundry room requires more cleaning

but the laundry attendant was gracious and replaced them without question

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

the breakfast area may be the cleanest i have seen

well lit parking lot and halls

excellent location. amazing quality for the price! late check out is a game changer!

parking was very convenient, with easy access to multiple nearby entrances

parking was free

laundry facilities were a plus

gym and pool added well to facilities

the breakfast was good and it was a great location

the breakfast was excellent as well

the pool was to cool for us- temp is set at 80- which is fine for most.

first we were given a room around the corner from the front desk, across the hall from hotel laundry room

staff very helpful and hotel kept to a high standard with even a guest laundry room which came in handy inexpensive

no dirty laundry bags

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at

until 5am, which was great because we couldn t even rest until we had put every single bit of laundry in the

laundry facility was great since we were there for a baseball

wifi was not free, my credit card was charged a fee, would like to have had access to an ice

the pool water was too cold to swim.

bar or place to eat at this time

the pool was not warm at any point of the stay so my kids didn t get to utilize it, which was one of the main

facility offers all kind of amnesties, like gym, free laundry room to use,

had laundry facility

very friendly staff, free laundry facilities, work facilities.

appreciated the free laundry room and workout room too

comfort of the room. laundry. staff ...basically everything

accommodating i did a load of laundry

breakfast

also the breakfast was good esp the cheese omelet :)my family loved the suite and the bed and pillows were

thought the breakfast was good

the shuttle service to broadway was great!

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

they seemed to be short staffed, had a hard time keeping up with laundry

shuttle was great so we didn't have to pay for opryland parking

friendly and helpful staff. great breakfast. clean pool.

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

the benefit of a laundry we can use is first class

no guest laundry and staff wasn t very present

no laundry

it was a bed but not the nicest place no laundry facilities

no laundry

bathroom small, only 1 tv, no dirty laundry bags, breakfast needed to be until 1030

laundry room

we liked everything however, maybe you should all think about having a laundry room on premises.

we had a large group of parents and kids

there was a guest laundry which was great when travelling

hotel had a laundry on site for customers

the pool was down

very friendly staff. pool was very warm and relaxing. close to opry mills mall.

or kitchen are that would make loud pops through the night continuing to wake us all night long

i loved the free laundry, the indoor/outdoor pool and the room size

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

laundry service. gym access. room location and size. front desk supplies. room supplies

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

kids went to go swimming in their indoor pool and hottub

did not like the fact that change is not offered at the desk for the laundry amenities

to do two loads of laundry but when i put quarters in they got stuck

only 1 ice machine. it's on the first floor in the laundry facility.

great guest laundry, which is very reasonably priced

staff, breakfast was still available but was just grab and go which works fine for me in the current

your laundry bins

they even have a laundry room where you can do your laundry

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

lots of parking and area was pretty quiet

indoor pool was very cold

the dryer in the laundry room didn't work

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

laundry room on first floor

should be change machine and laundry soap dispenser

the laundry facility was caked with mold and the dryer was broken

had to walk past big bins of dirty laundry to get to outside room

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

no breakfast or laundry facilities. pool and hot tub closed at 9

i was also surprised their was no laundry room, despite having a fitness center

very clean, well maintained! kids enjoyed the indoor pool.

as for dirty laundry, you had to leave in hallway to picked up sometime the next day

no room cleaning meant guests placed garbage & laundry piles in hallway

advertised laundry facilities but apparently none on site and have to use a laundromat off the property

shuttle service to downtown area. we didn't have to worry about parking.

i was in a room with an adjoining room and the family next door had kids screaming til nearly midnight

the pool could be bigger.

they offer a shuttle service, which was a huge plus

breakfast was very nice, lots of selection

loved the room, the bed was comfortable, and the breakfast was very good the next morning

i love that they have a free shuttle to the downtown area

clean room, cmfortable bed, friendly staff, free breakfast

on each side -asked manager to switch rooms - said they were full even though only 4 cars in parking lot

breakfast wasn't hot

had a guy doing donuts in the parking lot until 2:30 in the morning.

i didn't eat breakfast or use the amenities outside my room

have used a customer laundry area

large, new gym

it had an awesome gym and pool area as well

pool hours were to early for adults i feel

kids love this place!

the breakfast provided

loved that they were pet friendly

the website said coffe and breakfast and yet neither was! outside of that everything was perfect

not much for breakfast

clean and pet friendly and convenient on and off freeway

pool closed for corona.

good pool area breakfast is great, lots of

clean, comfortable beds and pillows, hot breakfast was good and the staff was courteous.

okay breakfast

breakfast was good but could have some improvement

the staff enabled me to wash our laundry in the hotel personal facilities

the breakfast was delicious. it was so much nicer than a continental breakfast.

surprise to have quality choices for breakfast tasty quiche, delicious muffins, yogurt and good coffee

breakfast was ok and was served from the kitchen to be eaten in the dining room

parking was easy, the front desk staff was delightful, and most important

the stay and staff we're awesome. but wifi wasn't too good

have fresh waffles for breakfast that actually taste good and the place is always clean and everything works as

room had an unpleasant odor- like it was once a smoking room and old smell just would go away

breakfast was good it's not full but we got our bellies full

the wifi wouldn't connect to my phone or laptop

the laundry facilities were out of order

no laundry soap to buy, not clean, and smellled

husband used the fitness room and also an on site laundry was great

our clothing- one shift said they'd tell the next shift- nobody told anyone; so we had all of iur laundry washed

cleanliness, safety, location and hot breakfast!

also there were some kids making a lot of noise on my floor

valet was pretty steep gym under equipped for a hotel this size

the nashville municipal auditorium and the location was perfect, room was great with the little kitchenette

we loved the design features of the studio suite with kitchen and sofa

yes, breakfast was good, the room was clean and comfortable

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

new building, very clean, loved roof top pool and gym

convenient location, gym, sky bar, pool.

gym - awesome gym thaf i didn t expect

great location comfy beds early check in was icing on the cake

within walking distance to downtown, spacious room, very clean, laundry facilities, gas station for groceries

friendly staff. on site laundry. coffee always available

also, the laundry room needs a change

i didn t like the laundry facilities they were not working properly

are small, the noise from the laundry was loud as it was adjacent to my room

had room service breakfast and it was amazing

breakfast was great.

the bar area, live music, and food and drinks were 1st rate

breakfast was later that i like

bar/restaurant was closed, no room service or breakfast