floors, mold in bathroom and behind desk, laundry facilities but did not have change machine and could not give

laundry room had only one working washer

one dryer in the laundry area didn't work and the other dryer took over $5 to get the one pair of pants in it

wifi didn't work for my tablets nothing would download

breakfast was great and location was accessible to everything i needed.

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

laundry service. gym access. room location and size. front desk supplies. room supplies

i loved the free laundry, the indoor/outdoor pool and the room size

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

i liked the inside and outside pool 5 minutes away from the interstate

very friendly staff, free laundry facilities, work facilities.

facility offers all kind of amnesties, like gym, free laundry room to use,

appreciated the free laundry room and workout room too

had laundry facility

comfort of the room. laundry. staff ...basically everything

accommodating i did a load of laundry

easy pick up and drop off pool clean

breakfast was delicious

pool area was lovely

the breakfast... it's almost gone when we got there and it's only 845 am .. on a saturday

advertised laundry facilities but apparently none on site and have to use a laundromat off the property

no room cleaning meant guests placed garbage & laundry piles in hallway

as for dirty laundry, you had to leave in hallway to picked up sometime the next day

the wifi was free i didnt manage to get it until the day before we went home after asking at the

gym equipment poor dated and dirty

the pool was small but the kids still had a lot of fun

pool was not large, but worked perfect for our 6 year old.

very clean and comfortable. great location and the complimentary shuttle was a great addition.

loved that you have a shuttle and reasonable parking

to end the night the kids enjoyed the indoor pool while it was 30 degrees outside

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

guests laundry room requires more cleaning

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

laundry facilities

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

breakfast very limited! no laundry facilities.

liked the quick check-in, wifi was good , and the room clean and large with a microwave and

free breakfast consists of cold cereal & one waffle maker

the continental breakfast was okay and the bed was good

breakfast was good but could have had some fruit. location was good

the smell of clean laundry met us as we walked in the front door

laundry facilities convenient

clean, comfortable, hot water/coffee/decaf available 24/7, laundry facility

laundry was not working

were all very very helpful room was spotless bed was comfy use of laundry room which was handy fridge and

laundry arrangements.

the kids feet were dirty from running around bare foot in our room

parking on site, staff was great and hotel was clean

there were several kids in the parking lot playing while the parents were eating outside

amazing the whole time, the bed was comfortable, the room exceeded anything we expected, and the shuttle to and

vending machines, laundry and

the king size room was very roomy and comfortable. the self-service laundry was appreciated.

we used the laundry which was convenient and fairly priced

the staff, broken laundry machines.

laundry facility was out of order for our stay, all of the breakfast muffins had unspecified nuts

only one washer in laundry room.

breakfast was great and the woman serving us couldn't have been nicer

desk, housekeeping, and breakfast staff are great

breakfast was exceptional

breakfast was good. pool was decent.

the staff enabled me to wash our laundry in the hotel personal facilities

the breakfast was delicious. it was so much nicer than a continental breakfast.

parking in the back was not obvious

not cheap, but reasonable considering no cost for parking and breakfast was included

staff, location, comfort,security, parking. everything!

next to the laundry room and lobby

lack of towels / laundry did not work

no indoor pool or hot tub

pool was outside so to get to it you needed to go through a locked door and gate

i have two kids which made the next day measurable

great location and all staff were helpful and professional. the free shuttle was perfect.

shuttle didn?t have air

the pool wasn't available the day i checked in, neither was the bar that day.

locatuon , room pool

was my error to assume it was continental breakfast, but (and i'm also assuming due to covid) breakfast was just

our clothing- one shift said they'd tell the next shift- nobody told anyone; so we had all of iur laundry washed

husband used the fitness room and also an on site laundry was great

the laundry facilities were out of order

no laundry soap to buy, not clean, and smellled

breakfast was one of the best i ve had

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

the complimentary breakfast was pretty decent

convenient location, gym, sky bar, pool.

very clean and the staff was really friendly and liked the bar area by the pool

location, great gym, rooftop, happy hour, and rooms are comfortable.

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

the breakfast is good and i love the fact that there is a laundry room

there were 2 bathrooms, an island, and complimentary laundry that i also loved

free laundry was a real bonus

several days, it would have been more worth the price, because of the kitchenette area, and laundry

hotel is very clean and the breakfast was great

breakfast included is always nice

to the other patrons until i voiced my complaint and then she only gave me a $10 voucher for the bar assuming

small kitchenette in rooms with all you need to cook and serve

wish this stupid virus mess was done to enjoy the breakfast better, but grateful for them they had something

fridge and kitchen so that was great

the morning we left their breakfast was great

we loved the design features of the studio suite with kitchen and sofa

there's a reasonable pet cleaning fee of $100

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

the food at the library and at breakfast the next morning was delicious

the gym is also very good

location and great breakfast for great price

very disappointed for what i paid considering we had to walk forever in freezing cold with 2 kids carrying

maybe a laundry room should be provided

i tried to use the laundry and the washer was broken

the laundry in hotel was a plus

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

poor gym equipment, location of gym, breakfast food, noisy air conditioner, shower in

we also got laundry service and could not be happier with how lovely our laundry came back

room due mainly to frequently used laundry facility right opposite

had to order coffee thru room service

the only reason for 4 star with hotel amenities in general was the gym is unavailable and we would have had to

the limitation of food room service

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

valet, front desk, room service i love staying here and after the week i had, they unknowingly made it so

everything from the complimentary champagne we received on arrival to the fabulous spa tub in our room, the

the gym was basic, but had everything i needed for a quick holiday workout

in room phone did not work and when trying to order room service it was a bit of a hassle due to the phone not

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the

hotel was nice and very clean-laundry option was convenient and nice

to do laundry, i had a pay-as-you-go phone from walmart

no restaurant on site. very spotty wifi connections.

exorbitant prices for parking exorbitant price for pet. we ended up not staying.

big rooms and room service!

super friendly staff, great live music at the bar every night, room service available, super comfortable bed,

the ceiling was very low in the gym

breakfasts were fantastic

it was definitely a treat having the district bar in the hotel

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

great location everything u need, laundry facilities as well. very short walk to broadway

room location right next to the ice, soda machine and laundry was the best

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

laundry can be returned the same day if sent in by the written time

they have a great breakfast every morning as well as a laundry room and workout facilities

very specious room and kitchen, very nice staff, liked the self-laundry service!

place offers a gym, bar, laundry and more

laundry room

gym was basic, but was glad to see some dumbbells and a cable tower in addition to cardio equipment

only snafu from our visit was a mixup with laundry service - we were misinformed around timelines and were unable

the balcony was super nice. pet friendly.

t impressed with room service

a noisy room opposite the gym

style. pool. location.

i wish parking was included in hotel price along with having laundry on site.

no laundry, pool or hot tub.

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

pet friendly

the gym was way to small and under equipped

was unable to use guest laundry room due to appliances not working

no laundry facilities

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

it was clear the manager on duty had lost all control of the property as the kids were ‘playing’ hockey in

breakfast, staff, rooms, free parking, and pool.

gym was clean

,great staff willing to go the extra mile, great gym and food at gray and dudley excellant

the gym is the best hotel gym i ve ever used

and room service starts at 9am on weekends so go hungry if you wake up at 6am :( wifi was weak in room 320

had to select the wifi every time you used it. didn t automatically register on phone

atmosphere was very dark all over (hallways, gym, etc) which made it a little unpleasant

laundry service was not available at weekends, which was annoying after traveling for 9 days before

awaken by cleaning every day and told i would be charged if i checked out late

excellent boutique hotel. nice rooms and excellent location. decent gym. very good hotel bars.

clean room, early check in, and free coffee

very complete gym on the third floor

the never got back to me about my left laundry. no follow up or return emails.

clean, great gym, comfy bed, automatic blinds, huge room, coffee and water for free

the pool isn't really an adult pool--just something for kids to splash around it.

the pool isn't really an adult pool--just something for kids to splash around it.

disappointed the gym wasn t available.

the gym is complete and the hotel decor is fantastic and

coffee could have been better, but overall it was good & the rooftop bar outdoor area could have been set up

however, when we went there one late evening, the first 2 wines i requested from the menu, the bar did not have

my pet was welcomed and there was a little patch of grass on the front and side for her to use

both restaurants are 21+ so hard to get on site food if you have kids

room was right across from the laundry

the stairs to go up and down from 4 to 3 to pool and laundry were dirty

it was handy to have a laundry

we were also right across the laundry room and a side exit door, so felt it was a high traffic area

every time we walked in and out we saw an extra large bundle of dirty laundry

room was clean and comfortable, breakfast was awesome with multiple options, free wifi was fast, pool/hot tub

ambiance. decor. breakfast. pool. staff. the bar we could walk to close by.

wish there was no smoking in the pool area or break areas near the pool

clean, good breakfast, everyone was friendly that worked there. felt safe with our parking

no phone in the room is unusual. wifi slow. tv / streaming slow.

where no laundry facilities or in room coffee makers at the hotel

comfortable bed awesome temperature loved the location. clean laundry room

no bar on premise.

staff courteous and friendly. location was good. easy wifi connectivity.

unfortunately the bistro and bar were down when we were there due to renovations

however, the cocktail bar waiting for us on the third floor more than made up for the long walk

the mini bar was held together with velcro, the valet code given to us did not work, a 30 minute wait for

moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning

there were a couple of items; room service food came up cold

loved the easy access to the bar and restaurant that were both located at the hotel

they lost my laundry... 3 shirts

finally, we had to chase our laundry up 3 times and it eventually came back but we had gone out for the evening

tv/ entertainment in room somewhat outdated. slow laundry service.

me and my wife wanted to be woken up while being out of town , we would of stayed home with are kids

no room service or food options

we called for laundry bags multiple times but ended up having to go down to get them ourselves

prices of mini bar were extortionate.

literally across the street from vanderbilt university so perfect if you are visiting your kids at vandy

did not have a swimming pool and room service breakfast did not have any non-pork options

fabulous room service

i liked having an on-site laundry facility too

drive mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym and pool

breakfast was great - lee at the bar made you feel at home

as it should be, the included breakfast was absolutely delicious, such a variety of options, the pool was huge

location, breakfast, staff

regular amenities, like gym, laundry, etc

room was great very big,bed comfy, shower head was amazing and gym was nice size and very clean as

breakfast was amazing and the rooms were large with a perfect little kitchen

staff were very cordial. breakfast was delicious, good selection available.

e air conditioner issues, clogged sink and kitchen supplies)

only get wifi in the bathroom

no wifi during our trip

t realize this was pet friendly but that was my mistake as i m sure that was stated on site

hotel is downtown and they let pets there

live music with a great bar and pool table

laundry small, but does the job

the laundry was an added plus

waited in line art front desk for 10 minutes whilst others checked in then asked for coins for laundry and they

i also liked the fact that they had on sight laundry

i also used the washer and dryer in the laundry room which was a nice service too

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

hotel is clean except the laundry area could use some attention

very disappointing for the kids

the bar closed at 1040.

we liked having a balcony so we could sit outside while the kids napped

no clothes washing services or laundry nearby.

location, people were so nice, close to broadway and restaurants, coffee shop and bar with

pool area. location.

spacious, clean, well equipped room. good pool

location to broadway. very open. pool area with bar inside and out. food very good at bluestone.

breakfast was delicious and the staff friendly.

phone usage an were charged were charged for wifi after we registered for free service ordered room service

yummy breakfast buffet with wide selection

it would have been nice if the pool was outside with a bar.

told by an employee i couldn't drink a canned beer in outside area by pool, even though college kids were drinking

laundry facility was broken.

in the laundry room one of the dryers was out of order

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

garbage wasn t picked up outside room so i brought it to the laundry room

laundry broken

pool was open for kids to enjoy.

and the hangover breakfast was on

rooftop bar was great!

the spa tub was excellent. we got in and watched the entire super bowl. it was heaven.

rude front desk staff, college kids take up hotel with parties, dogs in hotel

an adult hotel so i don t see why the pool can t be open later since there isn t really any kids to worry

i think the wifi should be included for everyone

it cost way too much for the service to be trash and the gym is small

we also came back down again to ask for a menu for room service as the qr code in the room didn t work

pool was very crowded but enjoyable. i wish it had more seating

had some general laundry as we are on a longer trip

the pool is amazing with a beautiful view

pool was spectacular, absolutely love the rooftop

breakfast twice in cafe, lunch once via room service & nachos at pool bar

room service was also

on-site free laundry and a shuttle or uber included to take you the short drive to downtown

nice place, laundry machines available which i needed

only thing i didnt like, was that there were no coin changers in the laundry room

also free laundry for guests was great

check in, rooms not ready, no laundry bag. long wait

location, bar and lobby, size of rooms and staff were all exceptional.

now they only have a small bar with uncomfortable seats for food and drinks

had to call at 1:30pm to have our room cleaned and both times our room service trays were left in the room after

at the bar in the hotel lobby, the flipboard chatters and displays hotel messages every now and then, and

room was very clean, now this is my only complaint, our room air handlers were connected to the kitchen

loved the free shuttle service and hotel employee was excellent

some have pools and no hot tub. some have hot tub and no pool.

the breakfast bar has a great spread plus the hot grill/omelette bar is nice

helpful staff, great ammenities, happy hour and shuttle were awesome!

i dint realize that an 18% gratuity was built into room service, so i also tipped on the dinner i order an

i also didn t like that their wasn t a laundry room , nor ice machines on every floor

location was great and we had a view of the football stadium which was cool for the kids.

phone didn't work room service- make pull out up was too late/took too long.

location was great and we had a view of the football stadium which was cool for the kids.

the bar and restaurant were wonderful and just right out the front door are all the sights!

the pool area is so nice and has a great vibe

great spa treatment

i loved coming in and find rose petals on the bed, a gift from my hubby courtesy of the concierge

very clean. pool, gym, rooftop very nice. check in was east.

the super comfortable bed, the cafe/shop, room service, great water pressure, helpful staff

laundry was small so no room to put other people washing ready for next in line or last person in

loved the avail laundry and rooftop

the laundry was fantastic- able to wash and dry your clothes -great industrial modern machine and dryer

we loved the ability to do laundry and availability of additional towels and toiletries as needed

hotel also provided extra shower and skincare things, laundry (tide pods and dryer sheets included), and all

milk & honey is a couple of minutes walk away and is amazing for breakfast, brunch & lunch

great sized gym and lovely cafe

very nice front desk staff. very nice gym. walking distance to while foods.

bar and kitchen staff were all really food, with the exception of the last day when i couldn't even

out for breakfast

really well appointed hotel, great breakfast, laundry etc. good location and lovely staff.

free shuttle laundry,free beverages nice interior hotel with big room

the laundry and fitness room were both convenient

housekeeping was super respectful of our privacy and the onsite laundry was a great amenity at an even better

space in room. cleanliness of room. my bed was very comfortable. affordable laundry facilities.

also loved the fact that virgin does not require a pet fee for our pup

the rooftop pool and bar was so much fun

it is very well located, the restaurant and the bar are very good

the pool on the top of the hotel had great views and had a great party atmosphere across the course of

extremely pet friendly great rooms and wonderful food and beverage

no laundry facilities

very mlimited, was well as the room service, very limited gym, anything out as a typical concierge service was

lots of restaurants in the area and breakfast/coffee places

very limited menu, as well as room service, gym very limited too concierge service very poor - claimed to book

location, staff. my wife enjoyed the spa and the big soaking tub in the suite.

even though there were plenty of ev chargers, you could only charge for 1

pool was very nice

breakfast was very good. the hotel staff was courteous, polite and accommodating.

breakfast was good

location, breakfast, staff, pool

shuttle service laundry room

i didn t like the laundry facilities they were not working properly

laundry to do our washing

are small, the noise from the laundry was loud as it was adjacent to my room

shuttle to town, great breakfast and guest laundry

love the in room kitchen, free parking, and that there was two vending machines accessible in the laundry room

laundry room was a bonus

okay but could use some more choices, appreciated laundry room

all locked in laundry

cheap uber /lyft to nashville 15-20$ free breakfast was okay has a laundry on site for

no soap bar

need more choices on menu and pool was closed not so much on parking garage

the gym is absolutely incredible! staff was all friendly and helpful.

pool.

having a gym above our room.

laundry facilities only had one washer and one dryer.

loved it. great location, very clean, smelled great ( like clean laundry) great bathroom, quiet.

we asked for early check in and it ended up being an hour later than the 3:00 pm

nicely decorated room and modern ammnities like usb in the bed, and wifi mirror

bar and restaurant within fully stocked and staffed

this was our first trip without the kids and we were planning on getting room service breakfast in bed but we

gym facility was very small compared to the size of the hotel

the gym facilities were adequate

there is no pool, so my kids kept asking if we could switch hotels

my only quibble is the lack of 24 hour room service.

the laundry room and ice machine were easy to get to and clean

pool, laundry, snacks at front desk

great laundry facilities too

the view and room was across from lights and the laundry area, so it was a bit loud.

had nice laundry room and ease of entering and exiting property off highway

laundry services

have a real nice picture posted, well it's only 3 feet deep not very big, when we used it had 6 kids playing

eberything pool food drinks

talk to the bartender she says it cost tens of thousands to close the pool for events i took 3 kids told them

we had kids with us so that was a little disappointing

the bar seating was comfortable, and the table lighting was intriguing

we loved that the hotel was very pet friendly

breakfast was good

bamford spa is amazing and one of the best massages i ve had

breakfast was very good

the pool

didn't have breakfast however, the room service staff brought me coffee because the machine was inoperable

the food was wonderful, as well as the bar atmosphere

breakfast was great

we did sit by the pool for a few hours, very nice roof top pool

love the roof top bar *13 highly highly recommend this brand new hotel oct 2021 to nashville my single

room service was

great room and brilliant gym - all i'm looking

pool and rooftop bar were great. beds were really comfy. great location.

the pool is so nice for relaxing or partying during the day

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

great facilities (laundry, microwave), super bed and very nice and clean

good laundry facility for travellers

we loved being able to do our laundry as we have been traveling for a few weeks

tidy, clean, guest laundry (but no laundry powder in dispensing machine).