it was a bonus that there was a laundry for guests which was free to use and the coffee machine in the lobby

loved the avail laundry and rooftop

loved the free coffee bar on our floor and access to laundry facilities was a bonus

laundry was small so no room to put other people washing ready for next in line or last person in

which was full of housekeeping towels for over 24 hours so we simply removed them to clean our laundry

difficult to coordinate laundry

( like discount on laundry, fresh juice in lobby for a couple of hours in the early morning, music in the lobby

also pet

wifi didn't work well

could have used patio umbrellas by the pool.

they had no laundry room for guests. only very expensive

laundry on site, room not cleaned one day as someone hung a do not disturb sign on our door when we

no room service (meals). the hotel laundry service lost my husbands shirt.

i just know now i'd not bring my kids with again if i came downtown

breakfast was good and the wait staff were awesome.

also, the laundry room needs a change

shuttle to town, great breakfast and guest laundry

within walking distance to downtown, spacious room, very clean, laundry facilities, gas station for groceries

i didn t like the laundry facilities they were not working properly

guest laundry was convenient to have

the bar on the second floor was amazing

convenient location nice little gym which included cardio equipment and weights

offered much more convenience and the ability to come and go without additional fees plus free ev charging

when it is normally a complementary part of the stay at other hotels along with breakfast

caught covid in gym

this was our first trip without the kids and we were planning on getting room service breakfast in bed but we

the hotel itslf is well-appointed with a fully equipped gym and laundry

the on-site laundry facility is very convenient

while we didn t need it, it was nice to see a laundry room on site

we loved the pool, gym, restaurant, free drinks and food, and that it had laundry facilities

close to attractions rooftop pool and jacuzzi laundry room

laundry facilities were a little older, but did the job. ud83dude01

the laundry facility was an added bonus

guest laundry was out of service which made things difficult as we had to walk quite a distance with a

no working laundry facilities

the property was clean, fresh and up to date with laundry facilities and an on site gym

newly refurbished. friendly staff. close to downtown. clean. good laundry and a nice pool.

breakfast no maid service i has to do my ow laundry an i am 99 percent sure we got covid at your

pool terrace. laundry machines. restaurant. shop. fitness center.

pool, bar, restaurant, laundry machine on site, and great location to broadway

to tourist destinations, rooftop pool, coffee and water at front desk, gym, laundry on site

the restaurant and bar and staff throughout the hotel were very, very good

wifi was sluggish, but hey, that is why i pay for cellular service.

the gym also did not have hand sanitizer

the rooms, hallways and even the gym had very low lighting

comfy bed cool location loved the gallery loved the gym facility!!

comfortable bed awesome temperature loved the location. clean laundry room

where no laundry facilities or in room coffee makers at the hotel

no room service.

no room service, no pool, and limited restaurant access.

room service didn t empty fridge someone s food was still in there

fitness room was well equipped with bottled water and ear buds

the property is beautiful, the bar and outside area are stunning. the room is pretty and clean.

5th floor bar is great - sitting outside and having a drink with the city view is such a treat

bar was fun to sit at before going about our nights

laundry service was not available at weekends, which was annoying after traveling for 9 days before

the food was very delicious in the restaurant especially breakfast

my breakfast in the restaurant was not good. but the server was very nice.

not only upgraded our room but also left prosecco, popcorn and chocolate in our room with flower petals on the

the gym was small/no window, but had everything i need

the never got back to me about my left laundry. no follow up or return emails.

disappointed the gym wasn t available.

were tiny, no place to unpack or even eat room service

great rooftop bar what a view

location great. nicely appointed room. complimentary coffee anytime. gym ok.

the pool was too small and the pool service was poor and the bars shut early

staff and location. the rooftop bar is outstanding and includes the pool.

food was just ok. ordered the charcuterie board from room service which was a disappointment.

wonderful spa experiences

beautiful room, attentive staff, wonderful spa, great room service breakfast, and delicious lunch at the poolside

continental breakfast, no laundry area, price to high for lack of services

location, pool, and staff/customer service!!!

i loved that there was a makeshift bar in the lobby of the hotel in the evening

if i had more time i would have tried the spa and restaurants

we loved having the spa on-site, it was an exceptional

chique and beautiful hotel, we got an extra big room (2 adults and 2 adult kids) which was great

breakfast and music entertainment were fabulous

staff beyond friendly, great bar tenders, amazing live music, good food

it was definitely a treat having the district bar in the hotel

room service was great

no laundry bag,coffee, iron

no free breakfast include with a --- hotel stay and the charge you 50

the pool was closed for maintenance.

wifi was awful

wifi was down for about 3 full days

only snafu from our visit was a mixup with laundry service - we were misinformed around timelines and were unable

the balcony was super nice. pet friendly.

the staff was so wonderful and you have to be sure to say hello and give a pet to the

nicely furnished, location, kids enjoyed the pool

we traveled with our small dog and she was treated like a princess - the hotel has doggy room service and the

room was smelly like dirty laundry, as well as smelled like smoke

great pool and laundry area

also a quick and easy laundry for guests

length of time waiting on elevators, it's very aggravating to have to share an elevator with a laundry cart that

we could bring our own drink to the pool in a plastic cup

guest laundry room adds excellent value

good sized gym and pool

i did appreciate the gym having a peloton bike though

pool!!!

we were traveling with our kids and it gave them a chance to burn some energy before getting in the car again

the house keepers bring their carts and laundry baskets in the elevator and will stop floor by floor holding

everything i needed was available - gym, laundry, ease and timely speed with replenishing supplies when requested

nice gym. great breakfast. comfortable room. great location. nice people

we loved the pool and hot tub, the roof terrace bar was terrific with comfortable seating and incredible views

the rooftop bar was beautiful, pool was great!

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

valet, front desk, room service i love staying here and after the week i had, they unknowingly made it so

peloton in the gym is in desperate need of a servicing

gorgeous and comfortable rooms with all the amenities, a small but functional gym and friendly staff

if i was sharing the room with a co-worker or my kids it would have been a bit too much shower action

downtown nashville had a lot of amenities, including a breakfast buffet, games area, computers, laundry, water

the laundry room is always a plus but we came across this accidently on the last day of our stay which

the pool area is a great place to relax, fun activities located in the lobby, gym & 24/7 laundry mat available

the hotel truly felt like a home and we loved having a laundry facility available

good gym and laundry facilities

my kids loved the breakfast.

room was so spacious and had a kitchen complete with microwave, coffee and tea machine, fridge and dishwasher

rooms with kitchenette and sleeper sofa, great buffet breakfast, friendly and helpful employees

having the kitchen made it so much easier to heat up leftovers, heat up food for our pets, and have a

was all great from the valet, the huge breakfast buffet, we got to bring our dog, everything was great

either floor or towel would get wet while showering - super small garbage cans - i had to do laundry, laundry

we got in very late, i was a bit disappointed that there was nothing in the mini bar to drink or snack on

our suite overlooked the pool and the outside of the fins bar and there were still people out by the fire pits

too smoky at pool bar when kitchen was cooking, they need better ventilation.

it was too cold for the pool, but it looked really nice

the kids though, overtook the pool

pool and fins bar were great- atmosphere so relaxed- live music all day and night

location and pet friendly.

service at the bar with a great view

gym was also greatly stocked and very clean

service at the bar with a great view

we settled for a burger at the bar on the 4th floor

pool, location, clean

i would love to come back when it is warmer weather and enjoy the rooftop pool

the hotel was beautiful. loved everything. pool was great!

also we had early check in

convenient location, persistent and fast room service

great location for honky tonks bar hopping and the ryman.

breakfast was great and staff was friendly

were comfortable, staff was very accommodating friendly and allowed a late check out they were great

had some general laundry as we are on a longer trip

boutique hotel, eclectic art, rooftop pool with bar, restaurant and a cocktail bar off lobby.

delicious food and fun board games at the bar area for the kids

the reception and bar area are relatively small , but has a nice vibe

boutique hotel, eclectic art, rooftop pool with bar, restaurant and a cocktail bar off lobby.

the staff were so helpful and there was a laundry we could access and a beautiful pool

amazing location, having a laundry was perfect.

you had laundry mat

free 24 hr laundry access was a superb benefit

was great, gym was good and laundry room was efficient and decently priced ($3 per wash)

hotel is very beautiful with great bar and restaurant. very friendly staff, good location

- shower it s a see through same as the toilet ( for those who does not enjoy it or have kids this is not

this is not a hotel for kids

no breakfast

the bartenders at the rooftop bar made a drink that was not on the menu without a problem, we really

laundry services

pool was great but children not allowed after 6pm not fair

happy hour each night and breakfast both were very nice

we chose this hotel specifically for the pool as we have small kids, but the pool was closed for 2 days out of

lots of waiting in line. kind of a party atmosphere in the bar for happy hour.

we also got laundry service and could not be happier with how lovely our laundry came back

room due mainly to frequently used laundry facility right opposite

the gym was being refurbished

checked several things off my bucket list (room service, slippers/robe, etc

bar was pleasant

loved it. great location, very clean, smelled great ( like clean laundry) great bathroom, quiet.

laundry facilities only had one washer and one dryer.

wifi didnt work most the time

location, music roof top bar and pool and the staff was so helpful

nice bar and pool area with good eats

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

convenience,clean room,gym

price for the accommodations 509 per night plus pet fee plus parking never again

no pool no room service

family friendly, only restaurant didn’t have tables suitable for kids to sit at

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

room location right next to the ice, soda machine and laundry was the best

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

laundry can be returned the same day if sent in by the written time

great location everything u need, laundry facilities as well. very short walk to broadway

staff at cabana bar were exceptional

we did eat twice at the bar food was amazing

room service and location.

room service, coffee, creamer, toiletries were not replaced

pool bar and service at pool

there was a stocked kitchen which was nice for us, and we ate a few meals in

yes, breakfast was good, the room was clean and comfortable

loved the kitchenette style rooms and very clean common spaces.

was comfortable but had a coffee shop and rooftop bar available

selection of drinks at the rooftop bar were not very good

i tried to use the laundry and the washer was broken

the laundry in hotel was a plus

maybe a laundry room should be provided

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

the breakfast! the staff was helpful & ready to help when needed.

no clothes washing services or laundry nearby.

room service food was delicious

no restaurant open after 3 pm . no room service . no drawers to put away clothes.

pool area. location.

during my stay i was able to use the pool. def wonderful when it s so hot!

no laundry bags staged in room not offered a map of nashville at check-in or where they were located

rooftop pool was not open and that was a disappointment, we were looking forward to using it

the view from the room and the bar was great

the food from room service was terrible.

like the pool etc

laundry facility was broken.

laundry broken

garbage wasn t picked up outside room so i brought it to the laundry room

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

in the laundry room one of the dryers was out of order

i enjoyed the rooftop and gym.

food in the restaurants, excellent service, live music in the lobby everyday, and dj at the pool

they helped him order room service and made sure he had what he needed while i was away

staff is amazing, multiple restaurants on site, rooftop bar, heated pool, valet parking, room service

no mini bar. wifi issues.

at the bar in the hotel lobby, the flipboard chatters and displays hotel messages every now and then, and

our room smelled like a kitchen

amazing that they have no room service

room was very clean, now this is my only complaint, our room air handlers were connected to the kitchen

at the bar and restaurant was a bit slow but the staff was friendly and went out of their way to make our

our clothing- one shift said they'd tell the next shift- nobody told anyone; so we had all of iur laundry washed

husband used the fitness room and also an on site laundry was great

no laundry soap to buy, not clean, and smellled

the laundry facilities were out of order

breakfast was very good

very nice front desk staff. very nice gym. walking distance to while foods.

milk & honey is a couple of minutes walk away and is amazing for breakfast, brunch & lunch

good location to broadway walking distance. nice bar and coffee bar in hotel. comfortable bed.

great amenities including a gym and bar/restaurant that served food all day

excellent hotel, staff were amazing,clean and modern, lovely breakfast

initially they said i would need to order from room service which is not customer friendly; esp considering

and go breakfast for early risers would help

lovely big room. free wifi

room service took over an hour to get to the room

location was great. room service was good and staff were super friendly and accommodating.

excellent staff and location, best hotel gym ever.

the complimentary breakfast was very good and the staff there was very helpful and friendly

enough, spacious gym with really good equipment for a hotel, nice staff, varied breakfast, big room

breakfast was also good

room was very spacious and looked lovely and modern, very clean, the room is very nice, breakfast was delicious

the bar had closed early for inventory one evening and took 10 minutes of me sitting there trying to

the fire alarm went off while we were at the bar one evening

there is room service available, but we did not have a chance to try it

the hotel bar was also excellent

the brisket for breakfast was absolutely awesome as well

the breakfast was nice and fresh with different variety on daily basis, the extra bonus of having a

sofa bed to the kids

wifi unreliable

rooftop resturant was great. pool and gym very good

pool and rooftop bar were great. beds were really comfy. great location.

booked it for the pool parties

live music at the bar both nights we were there

great room and brilliant gym - all i'm looking

pool wasn't heated.

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

staff was so friendly, room was spotless, breakfast was perfect .

didn’t like that we paid almost $400 - requested early check in, but still didn’t have a room until after

convenient location, gym, sky bar, pool.

the cleanliness and comfort of the room as well as the friendly staff and yummy breakfast & pool

building with coffee shop during the day and bar at night, with a variety of other amenities i didn't use

nice gym and pool too

the room itself was nice bed was comfortable bathroom and kitchen washer dryer and items furnished were very

nice gym and pool too

would be nice if the kitchen had some basic supplies like salt, pepper, and oil

great laundry facilities too

the laundry room and ice machine were easy to get to and clean

place has everything you need and expect, plus a swimming pool, laundry, gym

room was near traffic, hallway, across from laundry

pool, laundry, snacks at front desk

the lobby was huge and plenty of seating and they had a laundry room

halls, terrible furnishings , old and dilapidated , staff got into the lift with you with dirty laundry and the

great facilities (laundry, microwave), super bed and very nice and clean

tidy, clean, guest laundry (but no laundry powder in dispensing machine).

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

the staff enabled me to wash our laundry in the hotel personal facilities

the breakfast was delicious. it was so much nicer than a continental breakfast.

surprise to have quality choices for breakfast tasty quiche, delicious muffins, yogurt and good coffee

breakfast was ok and was served from the kitchen to be eaten in the dining room

parking was easy, the front desk staff was delightful, and most important

several days, it would have been more worth the price, because of the kitchenette area, and laundry

clean and spacious room. we can have an early check in.

i'm not used to the city so of course we had trouble there and i wish the bar was open later then 10pm

hotel is very clean and the breakfast was great

it has a living room area, spacious bathroom, and a well stocked kitchen

beautiful. nice bar and restaurant.

moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning

the facilities are beautiful the gym, rooftop bar all

poor room service process in room dining was poor

lack of fridge lets the room quality down a little, i get it s to encourage usage of the mini bar but i think

also loved the fact that virgin does not require a pet fee for our pup

only thing we can honestly say is one day room service didn't take or leave new towels

loved the pool and bar

it is very well located, the restaurant and the bar are very good

gym was smallish but in good repair and with a reasonable range of equipment

lastly, the property is listed as pet friendly and i appreciate that but there is no grass near the property

i paid regular price and no pool or fitness center

free shuttle service within a 2 mile radius. room service was available daily.

offers a restaurant and bar with live music

called ahead of time and asked if the spa in the room

i appreciate the local art and creativity of the hotel, since i have kids, i didn t really like that some of

didn t like the bar tender, he was kind of cold and rushing us saying the bar would close which was fine if

wifi wasn t that good nor the tvs

live music with a great bar and pool table

i like the access to wine bar and fitness center. the bed was comfortable and rooms clean.

even used the laundry and the gym

i liked that it had kitchen facilities, laundry room, and the hotel was close to good stuff.

the laundry was reasonable and it was nice to be able to run a couple loads

great location. laundry is good. helpful staff

the laundry and fitness room were both convenient

i liked having an on-site laundry facility too

thins walls, was able to hear kids running up n down the hallway and crying in the rooms.

mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym and pool good

drive mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym and pool

location, breakfast, staff

regular amenities, like gym, laundry, etc

the room was very clean and big i liked the fact that even the kitchen was stocked with dishes

got upgraded so we were surprised to walk into a 2 bedroom 2 bathroom with a kitchen and living room

e air conditioner issues, clogged sink and kitchen supplies)

amenities such as gym/pool/restaurant were next door in the springhill suites

sofa bed mattress is horrible. probably passable for kids but not adults

the breakfast bar has a great spread plus the hot grill/omelette bar is nice

breakfast daily

well it didn't have a swimming pool but everything was great.

i liked it but was expecting a pool to b there

finally, we had to chase our laundry up 3 times and it eventually came back but we had gone out for the evening

they lost my laundry... 3 shirts

tv/ entertainment in room somewhat outdated. slow laundry service.

the gym was nice, free coffee in the morning was very good, front desk was

the entire hotel team, tony, laura will, megan, eric and ellie and wendall who handled room service

gym and pool were pretty nice too

no provision to order room service

great hotel. good food, bar and workout options.

finished were very esthetically pleasing, the pool and bar area was very nice

pet friendly and breaksfast

hotel is clean except the laundry area could use some attention

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

i don't understand it, why it is offered, it's not convenient and you have kids driving your car that will

great location and rooms were comfortable. the poothe the pool was not crowded and nice

helpful staff helped me print out some documents, since my laptop didn't hook up to wifi printer--a young guy

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

no laundry, pool or hot tub.

i wish parking was included in hotel price along with having laundry on site.

it was nice to see the staff always want to pet my 110lb german shepherd rather than shy away from his playful

unsecured wifi

waited in line art front desk for 10 minutes whilst others checked in then asked for coins for laundry and they

laundry small, but does the job

i also liked the fact that they had on sight laundry

the laundry was an added plus

i also used the washer and dryer in the laundry room which was a nice service too

gym was clean

friendly, professional staff from the doorman to the waiters, the white limozeen bar beautiful

styling is so fun, if you have a dog they will bring you a pet bed for them

would be with me in a minute while i was standing there with my luggage in 90 degree heat with my kids trying

however, when we went there one late evening, the first 2 wines i requested from the menu, the bar did not have

against the hotel; as it is due to a city alcohol law, but is notable for travelers with hungry kids

no laundry facilities

room service

also were bummed that although the restaurant, the henley, said it was open until midnight, the kitchen closed

very limited menu, as well as room service, gym very limited too concierge service very poor - claimed to book

hotel is dog friendly (which is great), but there was no pet relief area or even a grassy patch nearby

very specious room and kitchen, very nice staff, liked the self-laundry service!

they have a great breakfast every morning as well as a laundry room and workout facilities

place offers a gym, bar, laundry and more

laundry room

the bar tender helped us with booking the correct room. she was very helpful.

we called for laundry bags multiple times but ended up having to go down to get them ourselves

mini bar was full so we could not use it. wifi was poor.

ambiance, location, bar service, great beds & linens & toiletries all great

were surprised there was no room service available and the limited hours of shuttle and food services

not comfortable for two adults maybe for kids

free laundry was a real bonus

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

the breakfast is good and i love the fact that there is a laundry room

there were 2 bathrooms, an island, and complimentary laundry that i also loved

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the

hotel was nice and very clean-laundry option was convenient and nice

to do laundry, i had a pay-as-you-go phone from walmart

customer service is excellent! clean and well kept. free shuttle service was such a convenience.

the breakfast was awesome

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

was unable to use guest laundry room due to appliances not working

no laundry facilities

spacious, very clean room and a delicious breakfast selection

full kitchen in room, nice pool area