there was an outdoor pool, but our family did not use the pool as it was raining when we stayed

breakfast was fantastic, staff were all really friendly, clean rooms, well done

parking spots way too tight width wise should have disclosed more clearly the pet surcharge - we

nothing i didn t like, maybe parking could be better.

breakfast was hot with many choices

laundry facilities would have been good but not a deal breaker.

machine/snack/laundry room was disgusting

must have had a room under the laundry area which caused a lot of noise

we parked in the art museum parking lot, the evening cost was $5 per hour

50 stops right in front and is more convenient than going downtown by car (parking there is really expensive)

only one washer in laundry room.

free parking, free bag breakfast because of covid

breakfast was good. pool was decent.

breakfast was exceptional

there was no outdoor area to sit and relax because the pool area was closed, which did not make sense to me

laundry facility was out of order for our stay, all of the breakfast muffins had unspecified nuts

the king size room was very roomy and comfortable. the self-service laundry was appreciated.

the staff, broken laundry machines.

vending machines, laundry and

we used the laundry which was convenient and fairly priced

lack of towels / laundry did not work

next to the laundry room and lobby

pool was outside so to get to it you needed to go through a locked door and gate

hosts were good. room was clean and cool. breakfast was good.

pool was being out of order which wasn't advertised with the booking.

floors, mold in bathroom and behind desk, laundry facilities but did not have change machine and could not give

laundry room had only one working washer

one dryer in the laundry area didn't work and the other dryer took over $5 to get the one pair of pants in it

the staff was nice, but forgot to supply the wifi password

the rooms, people, staff, beds, breakfast

everything - the location, staff, room & breakfast

breakfast options were a bit limited for the price of the hotel

the breakfast was a little lacking could have had a little more variety

very comfortable bed and quiet stay with delicious breakfast

pool was closed which we did not know when we booked but that was okay

i didn t notice second parking lot.

winter - didn't use pool. staff very cordial. would definitely stay again

the pool was closed during our stay, was looking forward to enjoying the facilities.

the breakfast and the pool

our breakfast server was working very hard each day, and our housekeeping was very attentive to our

i loved the free laundry, the indoor/outdoor pool and the room size

laundry service. gym access. room location and size. front desk supplies. room supplies

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

was closed for repairs when in the web it stated that it was open so that that sucked for the kids but hotel

parking could be better

the kitchen in the room is equipped with a microwave and dishwasher

good and clean hotel with nice facilities like the pool, gym and washing machines

i made sure when looking for a hotel it came with free parking, wifi, breakfast and an indoor pool

comfortable bedding, no parking charges

appreciated the free laundry room and workout room too

comfort of the room. laundry. staff ...basically everything

had laundry facility

very friendly staff, free laundry facilities, work facilities.

facility offers all kind of amnesties, like gym, free laundry room to use,

accommodating i did a load of laundry

the staff was awesome and the breakfast was great

free shuttle

pool area was lovely

shuttle that take us to the down town

advertised laundry facilities but apparently none on site and have to use a laundromat off the property

no room cleaning meant guests placed garbage & laundry piles in hallway

as for dirty laundry, you had to leave in hallway to picked up sometime the next day

hit a very large hockey tournament which made lobby and other areas hard to navigate kids were kids but quite

enough outlets in room and lack of free wifi even though several places it mentions free but never could connect

air conditioning in the gym was not working well

comfortable and clean hotel, decent breakfast, gym and the best thing was the free shuttle service

breakfast was very nice, lots of selection

bus offered, cleanness, full breakfast, swimming pool, gym, great value for your money

bus offered, cleanness, full breakfast, swimming pool, gym, great value for your money

gym

shuttle didn?t have air

valet, though some prefer is not convenient for my family who travels with a child and pet

everything was great. i would recommend this hotel. very clean and we'll stocked kitchen

of a shuttle service this is awesome after walking over to the parthenon 4/10 mile in the am, took

pool was very nice

continually breakfast was ok.

the breakfast,happy hour,and live music

breakfast, location

the roof top pool was really neat

the breakfast bar was so expensive and the food was just warm

wifi the whole stay and i came there to go to school

very friendly staff. fantastic room and rooftop pool.

restaurant in the hotel, and the rooftop swimming pool.

the gym is absolutely incredible! staff was all friendly and helpful.

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

the breakfast is good and i love the fact that there is a laundry room

free laundry was a real bonus

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

there were 2 bathrooms, an island, and complimentary laundry that i also loved

the pool area looked relaxing and inviting

staff is always nice, rooms are clean and breakfast has lots of options and is good.

the breakfast was great and the bed was real comfortable

we had a nice breakfast every morning, then relaxed by the pool and off to sightseeing

room was clean and comfortable, breakfast was awesome with multiple options, free wifi was fast, pool/hot tub

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

but the laundry attendant was gracious and replaced them without question

laundry facilities

guests laundry room requires more cleaning

laundry room was a bonus

cheap uber /lyft to nashville 15-20$ free breakfast was okay has a laundry on site for

would be nice for more options of laundry detergent in the laundry room and more basic cleaning supplies in the

love the in room kitchen, free parking, and that there was two vending machines accessible in the laundry room

okay but could use some more choices, appreciated laundry room

laundry should not be charged. must be included!

was an older hotel building, the laundry soap suds backed up into the bathroom sink from the housekeeping washing

also free laundry for guests was great

on-site free laundry and a shuttle or uber included to take you the short drive to downtown

nice place, laundry machines available which i needed

the staff enabled me to wash our laundry in the hotel personal facilities

parking is hard to figure out and the building isn't very well marked

the breakfast was delicious. it was so much nicer than a continental breakfast.

has private parking

free parking on grounds

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

was unable to use guest laundry room due to appliances not working

no laundry facilities

walking distance to vanderbilt campus. great free breakfast. would stay here again.

close to hospital.large spacious rooms with kitchen and cooking area with seperate bedrooms

i also didn t like that their wasn t a laundry room , nor ice machines on every floor

the bar and restaurant were wonderful and just right out the front door are all the sights!

room service during covid was ok, but it doesn't look like they are deep cleaning in between guests

ordered room service and was told it would be 25 minutes

10 to 15 year old kids maskless and loudly roaming the building

it was handy to have a laundry

the stairs to go up and down from 4 to 3 to pool and laundry were dirty

we were also right across the laundry room and a side exit door, so felt it was a high traffic area

room was right across from the laundry

every time we walked in and out we saw an extra large bundle of dirty laundry

hotel was nice and very clean-laundry option was convenient and nice

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the

to do laundry, i had a pay-as-you-go phone from walmart

free shuttle to broadway, good value for money, clean and breakfast was a bonus

free shuttle to broadway, good value for money, clean and breakfast was a bonus

place offers a gym, bar, laundry and more

very specious room and kitchen, very nice staff, liked the self-laundry service!

laundry room

they have a great breakfast every morning as well as a laundry room and workout facilities

bed,sofa and kitchenette made for a perfectly comfortable stay

several days, it would have been more worth the price, because of the kitchenette area, and laundry

kids were disappointed

the breakfast and lyft vouchers were a great perk.

nice gym

the window displays were inappropriate for driving by with kids

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

staff was so friendly, room was spotless, breakfast was perfect .

we will miss lili and nicole who served breakfast

location, great gym, rooftop, happy hour, and rooms are comfortable.

the pool, the bar, the breakfast, the room and the people are always amazing

we called for laundry bags multiple times but ended up having to go down to get them ourselves

the gym was great, variety of equipment

loved the strength of the wifi when both hubby and i had to work

bed sheets and pillows were amazing and room service was excellent

were treated like royalty at this hotel and even given an upgrade so that they could have free breakfast on the

gym was clean

i wish parking was included in hotel price along with having laundry on site.

no laundry, pool or hot tub.

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

if traveling with kids there isn t much to do, didn t see a pool or anything like that

to our arrival we thought the gym was bigger

pet friendly

would be with me in a minute while i was standing there with my luggage in 90 degree heat with my kids trying

water stations except gym and lobby

staff was incredibly friendly from the front desk, coffee bar and valet

both restaurants are 21+ so hard to get on site food if you have kids

the laundry was an added plus

i also liked the fact that they had on sight laundry

laundry small, but does the job

employee said laundry was available, went to launder, out of order

i also used the washer and dryer in the laundry room which was a nice service too

hotel is clean except the laundry area could use some attention

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

gym facilities, outdoor sitting area were great

only negative point was that the pool was not open for my stay, didn't really bother me to much though as i was

signage for the pool opening was inconsistent

finally, we had to chase our laundry up 3 times and it eventually came back but we had gone out for the evening

tv/ entertainment in room somewhat outdated. slow laundry service.

they lost my laundry... 3 shirts

room service didn t arrive until late in day after we returned from outings but they were very

location was a bit off, no real place to walk pets but still very pet friendly hotel overall.

regular amenities, like gym, laundry, etc

breakfast-- my husband and i especially enjoy the fruit and cheese-- like high-end french dining

way to much for pets, some should be refundable

the breakfast buffet was great!

the room and breakfast were good and decent.

i liked having an on-site laundry facility too

location, breakfast, staff

friendly front desk staff, indoor pool, complimentary breakfast

mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym and pool good

breakfast was great too

wifi wasn t that good nor the tvs

had no idea this was a pet friendly hotel

didn t like the bar tender, he was kind of cold and rushing us saying the bar would close which was fine if

didn't not have a restaurants on site along with the bar closing at 11, how ever it wasn't that much of a take

my kids loved the hotel

no laundry facilities

great state of the art and aestetic hotel. it is a very pet friendly place.

do not stay on the 7th floor unless you have a pet.

choose property due to outdoor pool and proximity to scarritt-bennett

spa room that is advertised did not come with the glorious bathtub

hotel very clean and modern the pool area was lovely the gym was handy and the room was so comfy we loved it

the roof top bar was amazing

pet friendly and breaksfast

tried to get quick meal at upstairs bar area

room service ends at 9pm (too early) i wish there was live music

there were a couple of items; room service food came up cold

however, the cocktail bar waiting for us on the third floor more than made up for the long walk

we had everything we needed and we also enjoyed the well equipped gym

loved the easy access to the bar and restaurant that were both located at the hotel

the mini bar was held together with velcro, the valet code given to us did not work, a 30 minute wait for

no one bothered you, no noise from kids or adults running the hotel

helpful staff, great ammenities, happy hour and shuttle were awesome!

loved the free shuttle service and hotel employee was excellent

the room service food was not good as all. the valet parking was way too high in price.

some have pools and no hot tub. some have hot tub and no pool.

rooftop bar was great!

that the pool and spa tub closed at 11pm

rude front desk staff, college kids take up hotel with parties, dogs in hotel

the bar tender was great to chat with also

wish they had an outdoor pool but at least their pool was open and clean.

breakfast very limited! no laundry facilities.

the breakfast spread wasn t too great

the wifi didnt work 90% of the time.

breakfast offerings was small but enjoyable.

with wifi, tv, and an ac unit that you can control, this was incredible value just 10-12 minutes from

quiet room. we use laundry, it was fine. good breakfast. good motel for this price.

laundry facilities convenient

laundry was not working

were all very very helpful room was spotless bed was comfy use of laundry room which was handy fridge and

possibility to do some laundry

housekeeping was super respectful of our privacy and the onsite laundry was a great amenity at an even better

the laundry was reasonable and it was nice to be able to run a couple loads

really well appointed hotel, great breakfast, laundry etc. good location and lovely staff.

great location. laundry is good. helpful staff

even used the laundry and the gym

they are pet friendly.

the rooftop pool and bar was so much fun

pool bar should open earlier than 11am

wish it had more food options and 24/7 room service

the party in the pool

the nashville municipal auditorium and the location was perfect, room was great with the little kitchenette

everything the rooftop bar the location!

fridge and kitchen so that was great

also the neon shots at the rooftop bar was really cool

also there were some kids making a lot of noise on my floor

laundry arrangements.

bed, great shower, very clean excellent continental breakfast

great staff! awesome pizza and bar attached! great parking!

big hot breakfast everyday

the shuttle to downtown nashville was extremely helpful to get to our show without spending a bunch of

i tried to use the laundry and the washer was broken

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

maybe a laundry room should be provided

the laundry in hotel was a plus

wifi was bad....

no laundry soap to buy, not clean, and smellled

the laundry facilities were out of order

husband used the fitness room and also an on site laundry was great

our clothing- one shift said they'd tell the next shift- nobody told anyone; so we had all of iur laundry washed

wifi almost non-existent

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

the bar staff was very nice and the food was delicious

price for the accommodations 509 per night plus pet fee plus parking never again

gym is a real gym with machine

very disappointed for what i paid considering we had to walk forever in freezing cold with 2 kids carrying

room due mainly to frequently used laundry facility right opposite

we also got laundry service and could not be happier with how lovely our laundry came back

undergoing renovations so no gym access.

room service menu is small; and no one called is back when room service didn t answer our

the limitation of food room service

room location right next to the ice, soda machine and laundry was the best

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

great location everything u need, laundry facilities as well. very short walk to broadway

laundry can be returned the same day if sent in by the written time

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

wifi was good, but i didn't manage to cast my favorite apps on the tv using it and the provided

parking is expensive at $60.- plus taxes and tips the choices for breakfast aren’t very good

very nice front desk staff. very nice gym. walking distance to while foods.

great sized gym and lovely cafe

hotel love all the touches from lounge and bar cafe to elevator safety and loved the room bathroom with all the

in lobby good location near music row could walk to broadway around 20 mins walk had a small laundry room which

pool, laundry, snacks at front desk

place has everything you need and expect, plus a swimming pool, laundry, gym

great laundry facilities too

the laundry room and ice machine were easy to get to and clean

laundry broken

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

in the laundry room one of the dryers was out of order

garbage wasn t picked up outside room so i brought it to the laundry room

laundry facility was broken.

enough coffee, water, or toilet paper in room and had to call room service or come down to the lobby to get it

the same price some rooms were almost three times the size parking was a bit pricey room service is not

amazing that they have no room service

had to call at 1:30pm to have our room cleaned and both times our room service trays were left in the room after

very decent gym too

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

for them we were met with a glass of champagne and beer on arrival fab decor and lovely rooftop bar with stunning

no room service no real bar or restaurants

bar on the 4th floor is nice, great bartender

was so near to everything, restaurants and bar were brilliant too

amazing spa

the pool area is so nice and has a great vibe

no mini bar. wifi issues.

the pool was brilliant, nice way to start the day off, the restaurants were excellent really nice and

they have live music in the lobby bar and the gift shop/coffee shop was open really late

no clothes washing services or laundry nearby.

location, people were so nice, close to broadway and restaurants, coffee shop and bar with

location, greta facilities, staff were friendly, pool was big enough

location, beautiful and large lobby/lounge/bar space, varied comfortable seating at rooftop pool/bar, spacious

she was able to get early check in no problem

laundry not on every floor

i checked in the woman said that she would take care of my laundry (small) bag and it would be ready in the

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

great facilities (laundry, microwave), super bed and very nice and clean

staff in reception were very friendly and helpful, in room safe facilities, clean, onsite laundry facilities

we work out. we didn t realize the gym was under renovation.

the staff were more than helpful and the breakfast was beautiful

bar and restaurant the guy adam singing playing acoustic was amazing the valet was great and the room service

gorgeous lobby bar and restaurant

the staff is amazing!! great bar and live music.

only snafu from our visit was a mixup with laundry service - we were misinformed around timelines and were unable

while there wasn't time to use the gym, glad it was there, as well as the rooftop bar and decor

staff were really friendly, great roof terrace with dip pool

the rooftop pool and bar had a fun vibe and the cocktails were great too

nicely furnished, location, kids enjoyed the pool

price could have been slightly cheaper. location was excellent! pool gym hot tub

the indoor pool and the gym were a family favorite

also the room key was not working properly (for gym and our room) and we could not get into gym and into our

convenient location, persistent and fast room service

bartender (zayon from serbia) at main bar downstairs kept bringing us drinks that were never

laundry service was not available at weekends, which was annoying after traveling for 9 days before

very complete gym on the third floor

there aren t any pet areas around the hotel

the room itself had tons of room and room service was great

staff, great vibes especially sunday morning at breakfast

had some general laundry as we are on a longer trip

the roof top pool was lovely and a nice place to cool off in the afternoon

boutique hotel, eclectic art, rooftop pool with bar, restaurant and a cocktail bar off lobby.

really good gym facilities too

room service menu is limited

the never got back to me about my left laundry. no follow up or return emails.

we had to place the room service tray on the bed and eat on the bed sitting sideways

this was our first trip away from our young kids so the fact that we couldn t sleep was a huge disappointment

location great. nicely appointed room. complimentary coffee anytime. gym ok.

the pool isn't really an adult pool--just something for kids to splash around it.

where no laundry facilities or in room coffee makers at the hotel

comfortable bed awesome temperature loved the location. clean laundry room

location can't be beat. wifi was free & fast. room was clean.

the hotel does not have a restaurant, meals are served in the bar area, you have to order from the bar, with

unfortunately the bistro and bar were down when we were there due to renovations

had to select the wifi every time you used it. didn t automatically register on phone

and room service starts at 9am on weekends so go hungry if you wake up at 6am :( wifi was weak in room 320

very nice bar area

the gym is the best hotel gym i ve ever used

atmosphere was very dark all over (hallways, gym, etc) which made it a little unpleasant