blonde hair in bed letting the receptionist warm your food up cause they were no microwave in laundry area as

is very helpful and friendly, rooms are clean and laundry smells really good in the morning

lights not working, someone stole our laundry basket while our kids clothes tried to report it but nothing was

laundry room on the premises if you need to wash and dry clothes

only thing i didn't like were the pool hours

staff on front desk very friendly,pool area was good,plus it was great having a laundry room,loads of food places

the laundry is subpar, their printer barely stays connected , they serve stale bread and regular run

also, because mine was an extended stay, it was extremely beneficial to have on site laundry services

guest laundry signs misleading and washers out of order every time i went

breakfast was good, laundry was good

clean rooms, friendly staff, laundry, no deposit, no pet fees

staff, clean room, was able to park outside my door, no charge for pets, laundry facilities, room had good desk

the room was clean, loved that it had wifi and hdtv, and the in-room amenities

and wifi worked perfectly as well

the location was very easy to find and it was kids friendly

freshly done rooms, comfortable beds, decent breakfast, safe location, friendly staff, and guest laundry

laundry on site is a plus! pool was fun

great pillows, bed and breakfast.

staff were very nice the place was clean the breakfast was excellent and the price was just

parking

maybe more guest laundry only 1 washer/dryer

i didn't like the parking there simply wasn't enough

location, kinda convenient due to many stores, restaurants around quiet, clean, hot breakfast, nice staffs,

wifi was good

the welcoming, the room, the bed, the facilities, the parking, the breakfast, etc...

staff, location, heated inside pool, free laundry, breakfast, hot chocolate/coffee station, patio fire pit,

everything free laundry service

had to have housekeeping to clean first room after we left and laundry lady had to clean the second room

breakfast was good and laundry was available for guest 24hrs

allowed me to do laundry before checking in.

serviced daily, guest laundry, quiet location, access to interstate, restaurants nearby, good breakfast choices

i wish breakfast stopped at 10.

it was clean they had breakfast not much but was ok.

the first thing i noticed was the fresh smell and breakfast was good

breakfast

the pool wasn t open on a holiday weekend. that was a big bummer.

the coffee bar, the breakfast each morning, the pool, the specialty bar where you could buy snacks

free breakfast every morning, great pool close to downtown.

was no food at breakfast and the kitchen worker refused to bring omelets, closed the corkscrew 10 minutes earlier

location, cleanliness, breakfast

very nice hotel. outside patio in front and back is very nice! also like the bar and restaurant!

very clean and well maintained. gym facilities were well kept and very operational.

area dirty, bathroom of room was unclean, towel bar fell off the wall, and shower curtain had several large

more governmental interference which would have allowed to in house bar and eating facilities to have been

the bar and bistro were not open

the guest laundry room washing machine ate our quarters

laundry room ceiling was falling

good breakfast, amazing staff staff

the kitchen in the room

good selection for breakfast. person attending was very helpful

staff was amazing laundry was free amazing area great atmosphere rooms were fabulous

the laundry is free

- free laundry, self-serve snack food selection and price, exercise equipment, kitchen equipment and

fact that you have a laundry room that is free

and use of the laundry room

not having proper laundry facilities

a/c in workout room didn t work, guest laundry was out of order, at least two people who seemed to work there

comfortable, great bed, good breakfast, good location for nashville visit

was a little wobbly and our bathroom door got locked once seemingly unintended (but i do have kids, so who knows

the pool

i was told by person in laundry room they didn't have any clean new ones & go back to main desk for assistance

room clean with all amenities. laundry available. breakfast has a wide variety

pool, gym, breakfast, and staff. having laundry facilities was great.

they do have a guest laundry room and it was clean and the washer was great

laundry onsite with free products, huge plus

i understand they might not do laundry but she could have asked house keeping in the morning to do it or given

in the middle and open air stairwells to rooms, not secure & no elevator, our room was over the laundry and you

room was right next to the 24/7 laundry room

i wondered if it was some sort of washing machine or drier pipe or related to the laundry system

the location was close to downtown, had laundry on site, friendly staff, and a good price.

upon pulling the bed covers down for sleep, the smell of laundry detergent and bleach filled my senses

made me feel like i was going to do laundry

building looks good from outside except for trash in the parking lot.

not what i booked and i have a 19 yr old son too , sure told me it was going to be an up charge , parking lot

floors, mold in bathroom and behind desk, laundry facilities but did not have change machine and could not give

laundry room had only one working washer

one dryer in the laundry area didn't work and the other dryer took over $5 to get the one pair of pants in it

first we booked and paid for a room that was pet friendly with king-sized bed

did not tell us any wifi information and didn't mention to us about

laundry arrangements.

hotel has tesla superchargers in the back parking lot so very convenient for electric cars

for a hotel that is pet friendly, there is nowhere to walk your dog.

the shuttle to downtown nashville and the driver (william) was very helpful and prompt

no hot water in the wet bar or bathroom sink! there was a stain on the sofa!

large laundry basket left in the dining area most of the afternoon

breakfast was good - different protein every day

for my husband, son( it was his birthday weekend and wanted to stay at a hotel with a indoor pool and breakfast

the breakfast was a normal free breakfast but still very good

i love the staff they were super friendly. great breakfast and clean facility.

needs a laundry facility on-site.

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

no laundry facilities and uncomfortable sofa bed.

no laundry facilities

no laundry room

breakfast very limited! no laundry facilities.

no breakfast and bed was small and hard.

nice room and bathroom coffee maker in room with mic and ref in room tv and wifi all work

the wifi didnt work 90% of the time.

cold coffee at breakfast and not a super selection as it boasts.

possibility to do some laundry

were all very very helpful room was spotless bed was comfy use of laundry room which was handy fridge and

laundry facilities convenient

quiet room. we use laundry, it was fine. good breakfast. good motel for this price.

having a laundry room was an absolute bonus and both washing machine and tumble dryer really efficient

was mediocre, no gra bars in shower, have a small bet dog ( $75 pet fee for one night is outrageous ) especially

window smashed in lot. lack of secure parking will keep from re-visiting

free parking, cleanliness, and lovely staffs

the only thing i would add is a protein to the breakfast

breakfast was okay i was thinking there was a waffle or pancake maker

laundry facilities were a plus

the pool is fantastic! over all ,great place to stay at a good price!!!

room was dated and there was no wifi so we had to cancel an additional number of days & move to a different

indoor pool not heated and too cold to use

the breakfast was excellent as well

staff very helpful and hotel kept to a high standard with even a guest laundry room which came in handy inexpensive

until 5am, which was great because we couldn t even rest until we had put every single bit of laundry in the

room/bed comfy, meals acceptable. laundry facilities were good.

i got a $10 roll of quarters to do laundry and it was short 50 cents

room was on the ground floor opposite the laundry which meant at 7am each morning i was awoken by staff yelling

laundry facility was great since we were there for a baseball

the bar was great.

would prefer a hot tub at the pool.

the shuttle to downtown was great and we didn't have to hassle with parking

comfortable beds and furniture. very quiet even though parking lot was full.

they seemed to be short staffed, had a hard time keeping up with laundry

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

free breakfast was good

the breakfast was outstanding, rooms enormous and it was a great location walking distance to the grand

no guest laundry and staff wasn t very present

no laundry

the benefit of a laundry we can use is first class

it was a bed but not the nicest place no laundry facilities

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

no laundry

we liked everything however, maybe you should all think about having a laundry room on premises.

bathroom small, only 1 tv, no dirty laundry bags, breakfast needed to be until 1030

laundry room

an amazing variety of breakfast foods available inclusive

did not like the fact that change is not offered at the desk for the laundry amenities

to do two loads of laundry but when i put quarters in they got stuck

only 1 ice machine. it's on the first floor in the laundry facility.

great guest laundry, which is very reasonably priced

reasonable price, good breakfast

hotel had a laundry on site for customers

there was a guest laundry which was great when travelling

breakfast with changing meals. love bug was the best kitchen aid!

the rooms were big. it was easy parking, the bed was comfortable and the bathroom was nice.

it was convenient to drive to opryland and park in the free parking area

the laundry facility was caked with mold and the dryer was broken

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

should be change machine and laundry soap dispenser

laundry room on first floor

very comfortable, laundry staff was busy and curtious and some of the desk staff was helpful

the area, the parking, the breakfast....

hot water carafe was too small, it ran out quickly during breakfast.

clean, friendly staff, lots of breakfast options, grind-and-brew coffee from costa (european coffee shop coffee

breakfast was delicions

parking, great breakfast, spacious lobby, friendly staff and excellent location for shopping and

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

they even have a laundry room where you can do your laundry

your laundry bins

wifi did not work

coulda had a better gym. no hot tub

no breakfast or laundry facilities. pool and hot tub closed at 9

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

had to walk past big bins of dirty laundry to get to outside room

i was also surprised their was no laundry room, despite having a fitness center

pool noise was a bit loud.

great for families with an indoor pool and laundry available

room, clean pool area, nice laundry, nice free breakfast

the room, the whole facility, pool/ hot tub, the laundry.

they even allowed an early check in

pool closed!! :( covid 19 understandingly so

wished the pool was still open in the mid to upper 80s during our stay

the pool maintenance

quiet room with comfortable bed. nice decorating. good breakfast.

the lights from the parking lot made the room very bright

kids running back and forth going down to pool

i would love to of had a laundry place and the pool to been open

there had been a snowstorm that it came through a couple of days earlier and the parking lot sidewalks and

parking outside the room was convenient

plus they put us way in the back with the pet friendly rooms

room was not bad they did accept my pet that was very important to me

location and pet friendly

room was not clean and smelled of pet urine

pet fur on the furniture

gentleman was kind enough to let me do an early check in as i was coming from out of state, had been on the road

pet friendly, close to dog park, cheap

have used a customer laundry area

no gym except expensive

pool hours were to early for adults i feel

bar was very good

amazingly big property. so many restaurants, water park, game area. children will enjoy.

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

but the laundry attendant was gracious and replaced them without question

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

laundry facilities

facility offers all kind of amnesties, like gym, free laundry room to use,

comfort of the room. laundry. staff ...basically everything

very friendly staff, free laundry facilities, work facilities.

had laundry facility

appreciated the free laundry room and workout room too

accommodating i did a load of laundry

property was great and the breakfast and eating area were fantastic

nice great breakfast every morning

the front staff and shuttle drivers was so pleasant and beyond friendly, made my family feel like they were

sam the shuttle driver

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

laundry service. gym access. room location and size. front desk supplies. room supplies

i loved the free laundry, the indoor/outdoor pool and the room size

layout of the room, little extras in the bathroom and kitchen ie facial wipes, paper plates, etc, the mattresses

they offer a shuttle service, which was a huge plus

bar closed to soon could have kept food containers full of food

shuttle was great!

coffee offered in the breakfast area was really watered down and i felt the wifi was subpar (intermittent

shuttle is only mon- fri and we were planning on using it more during our stay

as for dirty laundry, you had to leave in hallway to picked up sometime the next day

no room cleaning meant guests placed garbage & laundry piles in hallway

advertised laundry facilities but apparently none on site and have to use a laundromat off the property

power strips visible, squeaky doors, lack of modern conveniences and weak wifi

shuttle running to the downtown area during the day/evening, and loved that the hotel is pet friendly with a

no laundry soap to buy, not clean, and smellled

the laundry facilities were out of order

husband used the fitness room and also an on site laundry was great

our clothing- one shift said they'd tell the next shift- nobody told anyone; so we had all of iur laundry washed

breakfast was one of the best i ve had

the staff enabled me to wash our laundry in the hotel personal facilities

the breakfast was delicious. it was so much nicer than a continental breakfast.

breakfast was ok and was served from the kitchen to be eaten in the dining room

charcuterie box on arrival and free breakfast

the breakfast was very good. ample and good tasting. there was plenty to choose from.

guest laundry was convenient to have

laundry to do our washing

friendly staff. on site laundry. coffee always available

shuttle to town, great breakfast and guest laundry

shuttle service laundry room

bar was excellent

we loved the design features of the studio suite with kitchen and sofa

our room has a full kitchenette and refrigerator

control in the gym, woudl be good for them to expand the gym and remove the small patio

everything the rooftop bar the location!

the coffee maker makes a kids size tea cup

wifi was sluggish, but hey, that is why i pay for cellular service.

the gym also did not have hand sanitizer

had to select the wifi every time you used it. didn t automatically register on phone

the restaurant and bar and staff throughout the hotel were very, very good

for room service didn't work

it was definitely a treat having the district bar in the hotel

breakfast was great.

the bar area, live music, and food and drinks were 1st rate

also, the gym was very nice

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

everything from the complimentary champagne we received on arrival to the fabulous spa tub in our room, the

room service was very prompt

the gym was basic, but had everything i needed for a quick holiday workout

wifi very poor.

only snafu from our visit was a mixup with laundry service - we were misinformed around timelines and were unable

the gym was clean and well equipped

we didn't use the cafe downstairs, but would have appreciated room service

clean, friendly workers, great bar drinks, the decor, great location, it was all fantastic.

the pool area is fantastic

the laundry was fantastic- able to wash and dry your clothes -great industrial modern machine and dryer

loved the free coffee bar on our floor and access to laundry facilities was a bonus

it was a bonus that there was a laundry for guests which was free to use and the coffee machine in the lobby

loved the avail laundry and rooftop

we loved the ability to do laundry and availability of additional towels and toiletries as needed

laundry service was not available at weekends, which was annoying after traveling for 9 days before

the pop up, bloom cocktail bar has great drinks and a playful/floral decor

allowed me an early check in

the breakfast was very good

hotel room is beautiful, the room service superb and the food is excellent too

the never got back to me about my left laundry. no follow up or return emails.

fantastic location and great amenities. loved the rooftop bar too.

the pool isn't really an adult pool--just something for kids to splash around it.

the front desk staff were nice but provided incorrect info about the gym.

on top of this, because of our late arrival (after midnight) she gave us a late check out which really made a

comfortable bed awesome temperature loved the location. clean laundry room

where no laundry facilities or in room coffee makers at the hotel

the hotel does not have a restaurant, meals are served in the bar area, you have to order from the bar, with

unfortunately the bistro and bar were down when we were there due to renovations

no room service, no pool, and limited restaurant access.

also it was great that there is a coin laundry in the hotel

the high cost of the self service laundry @$10 for 1 load.

they have a guest laundry that we used once

get to the elevator to our room, we had to pass the laundry room, kitchen and housekeeping carts

i was able to do laundry aswell the pool was great the staff was so nice

we also got laundry service and could not be happier with how lovely our laundry came back

room due mainly to frequently used laundry facility right opposite

in progress of capitol grill and oak bar limited dining options and social gathering

the limitation of food room service

the gym was being refurbished

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

that was a huge disappointment for me and my kids

was a little misunderstanding between myself and room service the next morning, but no big deal

sent up champagne when he knewr our stay was for our silver anniversary and so did the library bar on the day

room service beware the very small print our order almost doubled in cost due to the very small

laundry room noise which the staff stopped.

pet friendly easy access to everything

having known that they should ve had more help in the restaurant/room service area

it had a sitting area for the kids in our room.

the pool and restaurant and bar

laundry & housekeeping services were way behind

breakfast was a little cold

breakfast and exercise room

did not get to experience the breakfast or pool facilities due to covid-19

breakfast was awesome, best hotel breakfast we ever had

maybe a laundry room should be provided

i tried to use the laundry and the washer was broken

the laundry in hotel was a plus

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

wifi was bad....