the square, was very quiet and comfortable, and had a great balcony for drying my camino laundry

the underground parking was a bonus

in you have to get a card to get in the parking garage

there is a parking garage you can use after you check-in, which was a great bonus for us

breakfast too late. i get out at 6 am and had no options for breakfast.

such a great night at this hotel that i feel it should go commended: spa facilities, delicious breakfast, friendly

apesar de todos serem muito prestaveis, seria necessario mais uns quantos, por exemplo na zona do spa, que ficava

the pool towels were the largest and softest i've ever known

breakfast area is a bit cramped and it can get hectic when there's a lot of people using it at the

the use of a cap in the swimming pool is obligatory

there is a laundry but you pay for the ironing

parking was ok but i was not clear on where to park

breakfast was of a good standard

was great :) the staff was so polite, the breakfast was tasty and the room was cosy

parking area behind and back side of building a bit unkempt

the breakfast was verry consistant and you had the possibility to choose from diverent tipes of food

the breakfast had limited options and was not very substantial.

a very friendly and professional gentleman who very kindly did our check in and explained the breakfast to us

it was clean, spacious and great location. staff was very nice and helpful. breakfast was good.

great place, everything clean and the breakfast was also good.

gym, swimming pool on site

everything wad perfect! good breakfast!

almost no reception to the wifi in the room

very small gym, bad pillow bad mattress.

for breakfast good but on hot meal only scrambled egg, could have more like hot tomato's, sausages and

good value excellent breakfast.

the breakfast is delicious and varied

these 2 issues (ac & noise) i would have selected another location, even if i had to pay for parking

rooms sizes was amazing and clean also the wifi was amazing

the breakfast was great and the workers are very friendly!

garage for parking was a bit tight - just be careful.

size of the room and comfortable double beds. breakfast also great!

wifi didn't work - really weak signal and it fell down all the time

the hotel has a rich energy, the main hall, bar and restaurant being the razzle dazzle of it all

they didn't have apperol spritz in the bar

the area is fine for walking a pet

car parking without costs, location, cheap

room floor was not properly clean, with pet hairs all over

the hotel has a lovely pool which i unfortunately didn't have time to use, but it looked lovely

easy to find friendly staff good breakfast

clean. nice decoration. location. pool. gym. staff

from the front-desk attendant, to the breakfast, to the pool and gym

the gym was good too

clean. nice decoration. location. pool. gym. staff

amazing hotel, great room, great breakfast

spa facilities, bedrooms, views

the pool and spa also

having a pool table that you can freely use in the bar area was also a nice perk

property itself was great, however i was a bit unluckily as there was a family with kids staying and they were

property itself was great, however i was a bit unluckily as there was a family with kids staying and they were

breakfast was quite simple - no buffet, no eggs or bacon

spotlessly clean and a good breakfast

very good breakfast, friendly

personnel, and dog good quality room, bathroom and bedding big parking lot excellent price

no vegetables for breakfast

nice stylish hotel with comfortable rooms and very good breakfast with everything you may want.

pool was closed

breakfast was excellent, room clean and comfortable

the pool was supposed to be closed from the end of october, i came on oct 4th and it was already closed

location, pool, all pool facing rooms, aircon

nice open air bar area and sun room

nice place very clean good breakfast

super comfy beds, great breakfast, and super helpful staff. great place to stay :)

spacious rooms, super clean, all rooms with balcony, comfy mattresses, great breakfast, fresh and modern design

breakfast was adequate and fresh

kitchen had everything you'd want to start cooking right away

kitchen had everything to make a meal, we got fresh bread every

idge, stove, oven, microwave, water kettle and all sorts of cutlery, cookware and

the kitchen had everything we needed to prepare a meal including olive oil, salt, vinegar, etc

we had a fully equipped kitchen

thankfully there were laundry facilities in the community and i was able to entertain myself washing clothes

great preople very friendly, nice room and good breakfast. thank you

breakfast was superb. bed very large. large bedroom and bathroom. very clean.

i specifically booked this hotel due to having a outdoor pool, kids were very disappointed

- easy public parking out front

spa facilities very good

everything really. staff fantastic. good delicious. room clean and lovely. spa gorgeous.

breakfast was good and there was plenty of room

clean, spa and amazing breakfast

the cute little spa is also a huge plus

mini-golf)

sheets, the the jacuzzi and outdoor pools were closed

kids club wasn't really a club

the spa facilities were very dated

cleanliness could be better both in the hotel and in the external swimming pool which seemed to be unattended

staff was very friendly and the breakfast was really nice

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

breakfast was great, the botanical garden is worth a stroll

property with nice furnishing, beautiful garden and pool area

a beautiful swimming pool with diving board and sun loungers was also provided

very good access with a parking place

the room was great. the breakfast was nice. the location top if you like haking

breakfast was the typical breakfast served in most hotels and small inns with excellent service

there is a big open kitchen

good parking

breakfast was very nice and the pool is great

room was clean and facilities were lovely, pool and jacuzzi both clean

the pool is not heated so it was cold when we visited

helpful hard working staff ,comfy spacious room ,good breakfast secure parking for motorbike

staff was awesome (not so much at the reception, but everywhere else - pool, bar, cleaning

lovely room. good view. indoor pool and sun deck.

really no complains other than that more can be done about the bar service.

they have only 2 by the way and 2 normal bikes fir kids

it has great facilities like pool, gym and spa

decent size gym

we ate our meals at the terrace and we even did our laundry and hanged it out on the terrace

the kitchen over all was very dirty

4) the swimming pool is with natural water, but needs a better cleaning on the walls

staff- extremely helpful and accommodating, location- peaceful and serene, amenities- spa and sauna, room-

re improving the parking (now in the off-season) so you have to walk a bit with your

it has a pool

walkways and wouldn t make it to the breakfast, and the hosts packed cold snacks for us; free parking

beautiful grounds with pool and hammock

breakfast was not very varied and because of covid someone serves us, so there might be a waiting

off street parking

everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention

it has everything, very beautiful too and the staff is super friendly :) breakfast is fantastic

the food at the restaurant for breakfast and also for one dinner we had there was made with fresh ingredients

the food is delicious and breakfast is cooked to your desire

s a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool

if someone else uses it at the time, you ll be offered laundry service next day or two so plan your outfits

the indoor pool could use a good scrubbing.

room service food was canteen standard but prices very high

had to reset the wifi connection everyday on our iphones, could be improved

good breakfast good wifi

far from douro valley vineyards at least 1,5 h of drive avoid laundry the clothes returned late, dirty

general food in the hotel restaurant and bar could be much better

great with weather above 25 degrees so you can enjoy the outdoor pool

the glass bathroom walls was a bit challenging in terms of privacy as we were traveling with the kids

there was a large group of kids&parents from brazil that were absolutely disrespectful

cottages with nice pool

nice pool area, drinks and snacks available for purchase

spa area / indoor pool was a bit small.

pool was great, pool bar for drinks and food were delicious

the breakfast was truly in all standards amazing with great service

+ breakfast buffet was good but there is some room for improvement (replacement of items like

spa area / indoor pool was a bit small.

hotel was clean and the breakfast was great

on-property parking, spacious room (+balcony with deck table and chairs), friendly staff, great breakfast,

very clean and a fair price. was easy to communicate and make changes. big parking lot.

the location (short walk to town center), on-property parking, spacious room (+balcony with deck table and chairs

offering a muesli as well as cornflakes for breakfast, otherwise the fresh fruit, nice cheese and marmalade and

the weather was very foggy for a few days which meant the pool felt cold but that's no fault of the accommodation

stunning building, rooms and swimming pool

the tasty breakfast outside with a superbly cute pool view was unforgettable

place, really warm welcome, and a superb swimming pool

was excellent, and great to be on the balcony overlooking pool and sea

some of these are available at breakfast

main problem was a loud company, shouting somewhere near the hotel at midnight (probably at the bar across the

great breakfast. fresh bread and local blueberry jam !

i've got 6 portions of coffee for breakfast - i didn't ask that much, but thanks, i almost drank it all

breakfast was nice, the surroundings is beauftiful

dirty pool and sun loungers

really friendly staff ....big outdoor area easy parking .. clean rooms

the bar was always closed room service sucked

breakfast in the morning was very good,with lots of choices

friendly staff, bike for rent, good breakfast

laundry facilities in the kitchen

was close to the camino, great food options (as well as an excellent kitchen at up) and a laundry

we were able to do laundry on the patio and hang it to dry

even has a fully equipped kitchen and laundry

laundry service was advertised on booking.com but was not available.

clean. breakfast was good. wifi worked

a decent hotel, convenient, wifi ok,free parking just at the hotel,nice staff,quiet room

good parking and wifi

good parking and wifi

there s a free and safe parking

building, super helpful staff and service, friendly owners, fantastic breakfast, good location, super comfortable

great location ,the evening staff were lovely and accommodating and late check out was great.

wifi in the room did not work in any of our devices and the front desk staff was not able to solve

the bar was ok, but it was a bit of a rip off having to pay for a few peanuts

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

no info in room, and would have liked room service menu.

room size can be challenging for families with kids

good swimming pool

nice restaurant, easy parking

the service in the restaurant and bar was so poor - couldn t get a drink went looking around the building

great house for spending some days with the kids. the host was very kind and nice

great house for spending some days with the kids. the host was very kind and nice

several attractions to the kids, near river beaches and 3 rivers, places for hiking.

several attractions to the kids, near river beaches and 3 rivers, places for hiking.

service personnel in the restaurant, breakfast area and at the bar was constantly understaffed which led to

the douro valley, elevated and overlooking the river and it's own vineyard (as does the infinity pool

the staff was very friendly, both on the hotel and the bar down by the river

car parking is plentiful, free and secure

beautiful room, great view, good breakfast and nice bar with a view to the

the hotel is a bit far from amenities so a car would be great, although the hotel provides a boat shuttle to

due to its location but a taxi ride away was okay for us other comments to note is that at breakfast time tea

the complimentary shuttle boat was a game-changer

wifi worked well at the start, and then stopped working properly after a few days

the view was stunning, and the bed was incredibly spacious and comfortable

all areas were clean with daily room service

i liked the size of the room, free wifi access everywhere, cleanliness, breakfast.

breakfast is excellent, the service also

the breakfast was also great, the only thing that lacked is an omelet, but it was good anyway

i booked a room without breakfast included but then decided to try and was worth it

on another separate note the wifi is the worst

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

restaurant food is very good quality and there are basic gym facilities available too

spa is not working, we only had one towel in the room (two people)

gym is tiny with old broken equipment which seems to be 30 year old

quiet elegance, modern amenities, comfortable bed, great food, fabulous spa and friendly and super helpful

the gym and spa were very clean and well maintained

visited porto when the weather wasn't ideal, so made use of the gym and indoor pool facilities in the afternoons

the indoor spa area was nice except not relaxing with kids in it

the pool and view of the house was incredible and the room service was lovely

laundry cost is ridiculous

nights , booked via agoda , on the reception they charged us 60 quid extra for the beds for the kids, which we

every morning to go around, get towels and such before setting by the pool (the towel are in the spa area

staff was always helpful and the breakfast was dellicious

the breakfast had everything

e water was perfect

the pool was lovely and the kids really enjoyed the trampoline

the pool was lovely and the kids really enjoyed the trampoline

kind and warm people who run the place, the cute and nicely equipped chalet and the pool

our children loved chasing the cats and we basically had the pool to ourselves

cleanliness was not at all up to scratch - dirty laundry from previous guests still in our room, ant infestation

breakfast, comfortable room, very helpful staff, kids club, pool view,.

a couple of things: - the wifi does not extend to the dinning area - you are charged for water at dinner ( 5

pestana douro itself, from enjoying the beautiful rooms with comfy mattresses to trying out the gym, indoor and

room service was not the best on tuesday 26th

the pool area overlooking the douro river was breathtaking

location amazing, staff fantastic from reception, to room service and poolside

very accommodating reception allowed early check in and late checkout

room service comes with an extra charge, every time you order something to be honest this is

spa staff were exceptional and provided a quality neck massage

the spa and pools are lovely

facilities - beautiful outdoor pool, good indoor pool, extensive gym, lovely secret spa area and great choice

gym was great for a hotel gym

also the temperature of the spa pool should be more

hotel with impeccable service, a 5-star view, excellent pool, delicious breakfast and proximity to the many port

the rooms are comfortable and have large windows that overlook the pool and mountains

the parking site could be improved.

the rooms, the location, the entire hotel with common rooms, verandas, gardens, pool etc

wifi wasn't working all over the house. but that is really all.

the rooms are very practical and super tidy, the pool area is nice, breakfast is super and there is cidalia

i recommend this hotel, laundry close and local cafe and tapas bar fantastic value for money

no idea where laundry could be done and made no recommendations

lovely breakfast, beautifully presented

very relaxed with an honesty bar and lovely garden terrace

the breakfast is excellent

spa pool hours - it should be open in the afternoon for kids as well

pool was lovely

pool hours - it should be open in the afternoon for kids as well

sauna and spa was complimentary

my son enjoyed the outdoor and indoor pool

the room has a kitchenette, ac, utensils, sofa, wifi

rooftop bar/ cafe and pool with a view of the river too

at that time of the night even a pin falling makes a loud bang let alone giving your kids a preaching(in french

thing: the kitchen is not equipped for more than basic heating etc

wifi very weak in the 1st floor room over the reception

its entrance is very difficult, over charged for laundry despite promise to have it made next day

didn t like that you couldn t have laundry done over the weekend

no iron in the room although there was a laundry service. no kettle for tea lovers.

also, the in-house laundry service shrank 4 of 5 items that were sent for cleaning

room service menu limited (the wine bar has a better menu)

no more towels in spa, room service wrong or late, etc) which we found not acceptable for a 5 star hotel

fully kitted out gym - cardio and strength

the best thing was to relax at the pool spa ( at no extra costs

spa was awesome and relaxing

), the breakfast was top notch and the overall look and design of the hotel was excellent

the in-house dona maria restaurant room service gets extremely busy and delays orders on a friday evening

kids friendly, convenient location, good breakfast buffet and lunch options, great warm swimming

and the wifi was broken for a day or something

after a day out exploring, the pool and gym were exactly what we needed to unwind

gym is very tiny with lack of space, for instance it doesn't have space for 2 mats

laundry was unclear and we were charged an extra 50% due to room service not collecting the laundry

laundry is limited one or two day per week

separately we had inquired about laundry facilities and were told they had a send away service

hotel is right up against a cliff - probably why wifi was spotty. breakfast buffet outstanding.

selection and options for room service

the breakfast was delicious

the breakfast was delicious and a la carte

breakfast was also great

i also expected the hotel to be larger and have a bar etc, it didn't, this was a shame

breakfast on the terrace with delicious food and amazing view is a dream

one of them was very rude to us because we inquired about laundry and then weren t ready when they sent

room was small and looked out on a housefront and neighbours laundry

) (the 40 euro body lotion that the spa gave to my wife as part of 60 euro deal was correctly charged for

and the bar in the evening was chilled and relaxing after a day of

had a great time at their bar during halloween

not much really but was surprised by the pricing for laundry

the room amenities, size, the view tv connected to my phone really wifi is good location is perfect spa facilities

amenities, including a small gym and indoor swimming pool

) i totally understand the concept of a pet charge for extra cleaning etc but the per night charge is a little

think i could complain about was that the kind of forgot one request of breakfast in the room service,