the indoor pool was nice

the hotel is small and has a quite big spa area for that size (steam bath and sauna)

breakfast was very good and the service was fantastic

the food is delicious and breakfast is cooked to your desire

windows in the kitchen, dining, living area and bathroom did not open so it was musty and dark

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

property with nice furnishing, beautiful garden and pool area

breakfast was great, the botanical garden is worth a stroll

staff was very friendly and the breakfast was really nice

a beautiful swimming pool with diving board and sun loungers was also provided

is a clean and quiet hotel. next to a gas station and with parking. is value for money

the bar and vinha restaurant are absolute must-try's if you're staying here

due to its location but a taxi ride away was okay for us other comments to note is that at breakfast time tea

wifi worked well at the start, and then stopped working properly after a few days

amazing breakfast, lovely facilities and very friendly staff

the complimentary shuttle boat was a game-changer

cleanliness was not at all up to scratch - dirty laundry from previous guests still in our room, ant infestation

bed for kids was not ready, we had to change rooms and it took ages, while being late at night

the pool bar was generally over priced

location and views the property was modern with nice swimming pools and gym a great walk along the

hotel located is clean and well maintained, room service very good and keep rooms spotless everyday

we needed to ask for extra bread at the breakfast - it was a little annoying, but there was no problem in

breakfast was yummy, fresh coffee from waitress

parking was decent

room with great views and 24 hour friendly service...good breakfast selection

room was clean and breakfast was good

hotel wifi was good, i enjoyed this place

the pool area overlooking the douro river was breathtaking

to the city (we would recommend a rental car, parking in the city was ok and cheaper than we expected; please

the gym had no air con

gym was very small and the crosstrainer was broken

o bar feche muito sede

there is availability to park in covered parking or outside of the hotel

breakfasts look very good but i did not have it there as i had a breakfast appointment with a

the bar is also the reception

room was clean, as usual, the staff was great, the breakfast was very good and the city is calm which provides

far from douro valley vineyards at least 1,5 h of drive avoid laundry the clothes returned late, dirty

the facilities , pool, sauna etc are also wonderful

pools, spa, sauna, bathrobes, slippers, a milk coffee machine when leaving the gym, and in the evening a tray

small kids in the spa area

the kitchen was very nice, the interiors and the views. the room design was nice.

the second floor)

nice bar where the breakfast is served in the mornings

nice environment in cafe / bar area

across from the train station, so good for an early or late train

awesome breakfast, nice bar

everything including the free laundry

laundry facilities are great after many days of travelling

very nice place, enough space for work, laundry available on site

finding the laundry facilities in the property was a challenge!

i was very grateful for the laundry room to dry my sodden clothes after i got caught in a thunderstorm

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

not a problem, but the bar area was small.

was a little disorganized for dinner but breakfast was very good with abundance of

great location ,the evening staff were lovely and accommodating and late check out was great.

very friendly staff, tasty breakfast, clean, fast wifi, very comfortable stay.

room service / breakfast was also very good

wifi fast fast, i recommend this place

the hotel offers decent room service and a breakfast buffet

it was cleaned, comfortable and great wifi

stopped at night to ask how the day had been whilst having a drink in the bar at night

all areas were clean with daily room service

the (free) wifi was not working well in my room: poor signal and it continuously disconnected.

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told

on the tv you see many channels and the wifi is free and without passwords or registrations, but it is a bit

all good, but maybe include more proteins in the breakfast, like scrambled eggs

parking a bit tight but understandable bar service shuts down at 11pm

ud83eudd70 the staff was very sweet and the breakfast was very good and had a very much variety of food

fridge is intended for storing your own snacks and drinks; for anything else, you can rely on room service

the location, the breakfast, the staff

breakfast was okay but for the price i feel it could have had more options

laundry cost is ridiculous

the breakfast had everything

staff was always helpful and the breakfast was dellicious

the indoor heated pool was warm and the area modern decor was very posh

the spa had one unheated outdoor pool and very warm indoor pool

wifi was very intermittent. our room was quite small.

and the rooms and breakfast was very nice

there was a lovely woman making breakfast, she was super sweet with our son (slightly embarrassed by the

breakfast was handy and the entrance password policies were both secure and convenient

was great, nice breakfast, quiet neighborhood with lots of cafes a 3 euro uber ride to the river we had two

cottages with nice pool

nice pool area, drinks and snacks available for purchase

the late night happenings in the neighbouring room which could be embarrassing if a person has kids with them,

an ac hotel user - great service, great rooms, large sized bathrooms, safe and tv are all great, wifi is always

on sunday the menu was limited as the full kitchen was closed

drinks at the bar not a great choice of beer. no draft available

car parking nice bar area comprehensive breakfast

desk and a guy with very poor english said they ran out of towels and they were waiting for the laundry, then

they don t give irons out or have any in the rooms, they want you to pay for a laundry service to get your

location near a grocery store, self service laundry, assorted very good restaurants (5-15 min walks), good

they will make no offer whatsoever to compensate (eg no free cocktail, no breakfast voucher, no laundry discount

there is a self service laundry within 50m of hotel

free wifi

visited porto when the weather wasn't ideal, so made use of the gym and indoor pool facilities in the afternoons

average pool, and playground not adapted for small kids

nice bar area too and again with lovely staff and bar manager my room - a premium double due to free

and luggage service, nice hotel rooms, modern beautiful infrastructure, pet friendly, good room service

service was excellent, amazing buffet breakfast, comfortable rooms and great pool

comfortable, lively bar, good breakfast and swimming pool

in room didn't work for room service and location was about 15 mins cab from the main part

there were families with kids in the pool making it difficult to have anything of a reasonable swim much of

we chose this property because my kids wanted to swim, upon arrival we learned that we had just 1 hour, and on

laundry is limited one or two day per week

laundry was unclear and we were charged an extra 50% due to room service not collecting the laundry

separately we had inquired about laundry facilities and were told they had a send away service

minutes to town lovely view from balcony v comfy bed fridge kids eat breakfast for free sound proof

i stayed with my two kids and we all loved it

property was great but the wifi in the room was not so amazing

the pool is only a plunge pool so no swimming.

hotel is pretty new, good facilities, nice gym, very good breakfast

small gym

new hotel, full amenities, gym, pool, and restaurant

breakfast spread is good and there is a spa and gym )but we did not have time to use)

spacious room very clean and neat, well decorated, comfortable bed

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

at the night there was a very cozy atmosphere at the restaurant and bar with live music

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from

laundry changed and room cleaned halfway through our weeks stay

our room was nice big and clean, very comfortable for 3, kitchen was well equipped too

we didn't use it but there is a kitchen

it would have been great to have some kitchen utensils but it was not end of the world they weren't there

lovely terrace, nice kitchenette.

there is no tea/coffee making availability in the room, and no room service.

breakfast was great, they had everything

the breakfast was good

wifi did not work in the room

the breakfast was 5 star

we had to do an early check out before breakfast started officially and the staff left us a

clean hotel, excellent location, good isolation from noisy days during san joan, very good breakfast

one night we had room service and the food was also tasty

a great hotel - very friendly and helpful staff, lovely breakfast, comfortable room

(9) the room service not only cleaned our room but also provided a glass bottle of drinking water every day

very nice plunge pool and roof area for relaxing as well as a pretty bar and garden area with a retractable

bar never had any vino left

noisy, bar rarely open, most fixtures are nearly falling off.

the bar was not attended or well stocked

nice staff, comfortable room size, good to have a nice bar at the ground floor

room was so clean and with a lot of facilities,such as frigobar, cable tv, hairdryer ,kettle with a mini bar

also, the in-house laundry service shrank 4 of 5 items that were sent for cleaning

its entrance is very difficult, over charged for laundry despite promise to have it made next day

didn t like that you couldn t have laundry done over the weekend

no iron in the room although there was a laundry service. no kettle for tea lovers.

my phone had wifi, but i couldn t connect via laptop

laundry and dry clean services were not yet setup, understandable since the hotel only opened up a

there is a laundromat service down the block as well if you want to do your laundry

i had asked for the avo toast from the room service menu for breakfast but it wasn t available on both mornings

clean as a whistle ud83dude17 room service amazing

the bed was very comfortable and the room, even though facing the street was very quiet - the pool and spa are

poor ventilation laundry service was over 40 euros for single load

wifi connection for some reason is rather bad

the wifi is very weak and couldn t connect to all the social media.

the rooftop restaurant and bar are absolutely fantastic, with stunning views

very helpful staff, good wifi connection, clean room, big bathroom.

bathroom are of good size, modern and nicely furnished, new furniture - comfortable bed - good wifi (signal

old fashion hotel, poor wifi, average breakfast

manager for many years, please do not tell me you cannot provide wine glasses when you have a bar and that you

bad wifi quality

there is also a nice bar area and small terrace on the ground floor which i didn t use but looks

was only one thing they kept moving the bar and restaurant from this hotel to the adjoining one

breakfast was fine. it would have been nice if the bar was open later.

bar was typically unattended when we tried to grab a drink, but that is literally the only con i

clean and comfortable, with a nice hotel bar and garden

the restaurant/ bar was also nice

next to the hotel is a large supermarket and down the street is a laundry with self-serve and drop off service

you even have your laundry done for a small fee

hotel with small rooms excellent staff and breakfast bar area great base for exploring

breakfast was adequate but not hot.

location, friendly staff. close to restaurants. great breakfast.

the laundry service

the dining, the breakfast, the bar were all top

accommodations plus the staff is exceptional from the reception staff to bar staff breakfast staff and the

early check in without issues

the bar was really more of a comfortable lounge, and we enjoyed sitting there and reflecting on our day

laundry was within the day without extra charges

laundry was insanely expensive.

nothing , only the laundry was abit expensive

great clean facility!! super close to laundry and great restaurants!

there needs to be more room service choices

bright, very comfortable and spacious, quiet on the third story, well appointed little kitchen, laundry facility

they did let us stay an hour later the next day to compensate but when it's your kids nap time

slow and weak wifi connection

kids had a good time having dinner in a cosy ample and safe space and a quiet night

free wifi and regular cleaning service

room service had to be reminded to provide soap

nice pool jut pity it was not heated ( but ok because beginning of march

breakfast was bar none

staffs good attention to detail clean rooms location could be better: breakfast service around pool

the room was beautiful (room 9)overlooking the pool area,the bed was super comfortable, breakfast was delicious

apartment is in a very bad condition, has mold on it, the bathroom has a horrible smell, wifi does not work,

good location. staff responded as needed when there wasn't wifi.

in the morning, no at the afternoon on the day of accommodation + unnecessarily complicated wifi password, i

very good location, clean and tidy room, strong wifi.

the room was clean and quite spacious, good kitchen facilities for having a cuppa in the morning on the balcony

good location very helpful with early check in

the wifi was good overall, sometimes it had interruptions, but it just happened on the laptop, on our

central location, friendly staff, decent breakfast.

good location, good breakfast, a very nice teracce with a lot of flowers where you can stay in the evening and

receptionist buzzed you, mess on carpet never vacuumed, towels on small size, no safe in room, no bar or relaxation

very nice rooms, excellent pool, and extremely professional and welcoming staff!

staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent breakfast

breakfast was excellent, products were very high quality

location, wonderful staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent

great location and great to have pool

jose at front desk was incredibly helpful with directions, laundry and all questions i had

we arrived early and left our bags, i had urgent matters to attend to and i did that with wifi when we dropped

room was clean and comfortable, quiet as expected, good wifi connection

wifi only worked in the bathroom and not the bedroom

good wifi

room service and restaurant was amazing

the staff were exceptional with a special thank you to claudio in the bar was really helpful, gave great advice

claudio at the bar was so kind

really really nice hotel . rooms spacious and comfy. gym and pool excellent and super breakfast

itself is great, after a long day, walking back up the hill was a little tiring but my kids aged 5 and 9 still

when we got there early, a friend and i put laundry in

breakfast had warm choices (eggs, baconetc) and the normal cold choices (yogurt, fruit, cereal,

wifi via the tv set is not the most user friendly solution

were only too happy to show me an upgrade room which was amazing it had a separate lounge area spa bath 2 tv

all the staff were wonderful & breakfast on the rooftop was included which was a bonus

the rooms are incredible, the room service was fabulous, fantastic breakfast spread

the free wifi didn't work

it probably isn t ideal if you are travelling with small children as there isn t much for kids to do and

a welcoming bar with masses of choice super views across the douro to porto itself rooms extremely comfortable

friendly atmosphere, the most comfortable high chairs i have ever seen, children's cutlery at breakfast and by

no idea where laundry could be done and made no recommendations

i recommend this hotel, laundry close and local cafe and tapas bar fantastic value for money

the breakfast is excellent

there was no problem with wifi to work, even in the garden

lovely breakfast, beautifully presented

was no room service or laundry service unlike what it says on booking

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing

staff, good advice on restaurants, well placed and close to shops and self service laundry

having a mini kitchen was so great

the best surprise was the rooftop infinity pool open until 23:00

were superb, i got a big suite with bed, desk, dining table, huge cupboard, fully equipped kitchenette, bathroom

the hotel is modern and very cosy, big room with kitchen and huge bathroom, amazing ladies on the reception,

the rooftop offers exceptional views across both gaia and porto, and the small rooftop pool is the perfect

bar toilets had no soap, room was a bit dark but not a crisis

wifi was iffy at night. it did work at the end.

bar open in the evening

there was no mini bar so we could not have cold water to drink. very small gym room.

bar man was great and helped his colleague at receception

the room service was amazing

bar space a little bit more cozy perhaps, but anyhow also here the service is fast and perfect

- the breakfast / dining room was really quite small and noisy and for that reason we either had room service

ser pet friendly

location, tasty and quick room service meals, and nearby car park.

foot the secure hotel parking close by - costs 20 per day and bookable in advance the rooftop bar with its

staff in the bar friendly helpful and welcoming

the staff were great but the bar staff were excellent they could not do enough to make our stay brilliant

location was good and the views from the roof top bar are beautiful

breakfast could have been better, wifi did not work

at all to press a dress that came out of the suitcase creased and i needed to wear immediately (laundry service

laundry was very expensive for hotel to do

laundry service was not available on weekends

we found out at night traveling as a family with 2 kids changing hotels at night is not a pleasant or easy task

22.30 bar closing too early.

poor wifi

terrace,no bar no minibar, no chair or table in the room, no welcome greet, breakfast was very

a bar is advertised but it was very poor, a couple of bottles of beer and nothing else

wifi to weak

wifi not working

the front desk staff other than david was not very knowledgeable about the area or nearby laundry facilities

best thing was having david at the front desk help us with all our questions regarding parking, laundry place,

room service was great

the bed comfort, the breakfast and three hospitality get an a+

location, breakfast, amenities, bed, breakfast, staff, design everything was just impressive

breakfast is delicious

appreciated every aspect of the lodging: location, beautiful facilities, clean, tasty breakfast choices and

breakfast very good for price

hotel with a really nice design, friendly staff, good breakfast, and a central location close to aliados, clerigos

clean new and fresh great breakfast awesome staff convenient location

the bed was very comfortable, good storage options, a bag for dirty laundry was a nice touch

laundry is just around the corner

a gym or laundry service would be fantastic.

com and it s that they charge you for your pet even though the hotel doesn

room and the bed were big, the hotel is in a good location and the breakfast was delicious (homemade sweet and

as we stayed for over a week, we took advantage of the laundry service

the laundry service was inexpensively priced and completed on time

very friendly staff. good breakfast. wifi. guest lounge.

good range for breakfast

once you are inside it is peace and tranquility lovely receptionists bedrooms bar and lounge area

there is also a nice garden where you can relax and pet the

wifi was poor apart from that excellent place good breakfast good location the owner and the staff

excellent backyard for kids, own tower with viewpoit

really appreciated having a garden with kids stuff, tables to have meals there and just relax after exploring

playground was lovely for the kids and the viewpoint was also a bonus

i also expected the hotel to be larger and have a bar etc, it didn't, this was a shame

was amazing, breakfast and dinner, as was the service

small size of property. comfortable beds, good breakfast, friendly, helpful staff.

location, charming decor, breakfast.

the breakfast was delicious and a la carte

the property had a laundry/ironing listed as services on booking

large laundry trolleys permanently outside room in corridor

laundry is listed as a service with an extra charge except the hotel doesn't actually manage it

clean with a good wifi

could be a mini bar in the rooms as there is space for it

this was for socks underwear, a couple tops , pants and shorts ( one load of laundry in a machine)

breakfast

wish there was vending or a shop near by to get water/snacks or offer of room service

the hotel was also spotlessly clean and the included breakfast was more than adequate

location, with parking on site

dirty on the plane, it was very late but they guys managed to find and recommend a self service laundry very

room service food was inconsistent. fantastic one day and terrible another.

reception was very helpful , the location of the hotel is excellent, the room was perfect , the breakfast was

great central location. character building. decent gym. comfortable beds

if breakfast could be served starting at 07:00 supplemented by simple breakfast to customers who need

no iron or laundry after covid