parking attendant was great

very basic but spacious room . private parking available

restoran and pool are closed

hotel states in its listing that it is pet friendly

really good service, and a gym.

restaurant is only open until 11:30 in the morning room service is available but is more

its time for them to open the pool and restaurant. the food wasn t good

very limited parking space.

me is an issue lack of parking lot, even if they have a solution on an external facilities to park our cars

usd per hour and the twit at the front desk would not even call us back when we told him that the wifi did not

parking is not confortable

tight parking required some skill to back out.

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

a/c did not work, did not get the booked room, pool was out of service

staffs very polite, mainly from the kitchen

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

close to a shopping mall, breakfast included

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

breakfast

the hot food available at the breakfast could have been hotter

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

the staff were amazing and the breakfast was pretty good, the room was clean.

breakfast was very good and room was clean and comfortable

wifi connection is really bad

very bad wifi, can't stay online for more than 5 minutes

good rate and excellent breakfast included!

they have single use and styrofoam dinnerwear in breakfast

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

the hotel could do an effort to upgrade their room service food menu

the breakfast is far from standard

parking outside could be improved

the breakfast was really good during our stay

the bar was very nice where i enjoyed a margarita and cappuccino

the pool is cold the spa has no employies

room was big, gym is big as well which is good

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

wifi didn't work in my room and the breakfast should be included.

the safety, the location, the facilities and the breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee

good location, in front of a mall and the airport, good breakfast, good value for money.

corn , we were able to set our free shuttle to the airport for the next day and even better the breakfast start

parking is secure and the hotel is easy accessible

price which is as an overall excellent option cost-benefit, wise good breakfast and practical

was sent to the gym to get the only drinkable water in the facility

restaurant waiter was not pleasant and asked for a tip when breakfast was included in the service

hot water , no wifi , no answer the front desk phone , no security box , no heating no help from anyone i paid

hotel didn t have wifi , didn t have hot water, didn t have heating and the safe didn t work

parking lot room

free parking. nice staff. good location for who is passing through.

i highly recommend this hotel, not just for the locale, environment, delicious breakfast and all the other

plus the small spa and speedy wifi

if you're looking for a tranquil spot to relax and enjoy the pool, this is it

breakfast was perfect

- clean and quiet, bed - confortable wonderful pillows, garden - relaxing, breakfast - delicious, service -

complete breakfast, great accommodations for the price

comfy bed, really good breakfast, excellent location and friendly staff.

the place was mostly clean and near the shopping mall. free coffee and breakfast!

the room's wifi is all right too

fresh and delicious breakfast with a variety of options to choose

location breakfast

breakfast was good, but the restaurant was closed, had to sit in a booth next to the bar and

much everything, except the breakfast, which was good

basic hotel, basic room, basic breakfast

had to pay extra for espresso at breakfast

breakfast advertised

though we should have given 24 hour notice for laundry service they accommodated us anyhow

easy check in. great breakfast. good value.

breakfast selection, the housekeeper service was very friendly and efficient and the window view

breakfast loved it, as it was buffet

the comfortable room, and the breakfast where fantastic.

location. parking

is not many different option for breakfast but if you ask them they are trying to prepare what you request

breakfast was supper well served, presented and delicious. employees were more than helpful

breakfast could include more fresh products or eggs.

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

fruits at breakfast was the highlight of this staying

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

very poor wifi

room service takes forever

room service delivery took so long and the food was almost cold room heater made so much noise and

location was exactly as i needed very comfortable nice parking

woke us up early in the morning offering laundry and what time they could clean the room we didn't have enough

breakfast was delicious with many options

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast

it has parking and 24 hour security service

a bit annoying would be the staff from the laundry passing by the room at 8/9 in the morning to ask if we need

of the main reasons we booked this hotel was because it had a swimming pool as our son likes to swim

breakfast is fine, but with more variety it will be more attractive.

going to the covered parking lot is a maze,you have to ask several times how to return to the fron

breakfast very good

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

i would say just breakfast

the breakfast and the attention of the receptionist in chief were fine.

the breakfast always had the same options. the channels on tv were limitated.

was super clean and late check out as well

diana's service wasn't hospital at all, she just denied my shuttle instead of provide solutions

friendly staff, clean facility, breakfast, parking

the parking situation is hillariously disfunctional

breakfast was only a few type of scrumbled eggs and fruits

breakfast was delicious

friendly staff, clean facility, breakfast, parking

parking was fine and the room was ok despite being a bit jaded

not a very good parking lot

great parking although very sloped parking lot beneath the building

location and wifi

parking is very safe

laundry services were a bit expensive but i didn t find a laundry mat nearby

laundry is too expensive

room service was slow and expensive

the wifi was also very bad

downtown location makes it noisy. also you can hear all noise from bar and restaurant.

plus there's room service for both food and alcoholic drinks

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking

was perfect everything you needed, breakfast was superb and good selection

the breakfast is good but the coffee was some

they have off-street parking and a decent breakfast

they have off-street parking and a decent breakfast

pet friendly

the pet friendly

the hotel is on the outskirt of town but easy to reach with a car and has a big parking lot

some yoga mats in the gym would have been nice

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

large comfortable bed, good-sized room. convenient car parking.

the hotel is somewhat old and not refurbished the restaurant and bar were closed during our stay

staff was extremely friendly. the included breakfast was excellent, very clean and safe.

breakfast could be more on the plate

reception gave us the wrong wifi password and our cell phones had no service in the room

breakfast to simple

clean, if you’re planning to travel with kids is a nice place because the hotel has a playground and pool for

s clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool

nice pool and the bed was comfy

the pool is amazing, most of it a bit too deep for a family friendly pool (2mt 70% of the pool) but

location is surrender by the nature, always fresh air but you get to enjoy the resort swimming pool all day,

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

the pool is spacious, providing ample seating for guests to unwind comfortably

the pool area is very nice

the pool was good, the courts were great, the gym was well equipped

recreation room and gym would greatly benefit from improved lighting

the conditions of gym machines could be improved.

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

location. free parking. big bathroom.

the swimming pool is nice

we couldn't get in the pool (it was freezing); the elevator wasn't working

gym is very limited

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service

spa was great for couples massage

i don't like that workers allowed people to reclamaim seats near the pool as their own since 7 am so they can

the pool was great

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool was clean and the chocolate strawberries and wine were exceptional

the pool area. warm and kindly staff. the bathroom is so nice.

the pool can be improved.

is no space enough for parking cars when the hotel is full

laundry service is very fast

i was put next to the laundry room so it was prettty noise and hard to rest during the day.

hotel, great wifi, room is very large, king size bed very comfortable

s a nice small hotel with pool and outdoor area

pool and jacuzzi

equipment in the kitchen. baby beds.

the breakfast at the hotel where i stayed....it was so awesome. the view was so beautiful!

awesome beds - great options for free breakfast - super clean - great staff

the pool temperature was excellent, the rooms were very clean, everything was so nice

gym and facilities very limited

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

the sights are beautiful and a breakfast every morning

staff was very friendly, free parking, room was small but clean

very pleased with my stay and liked the free basic but sufficient breakfast in mornings

was great, breakfast, facilities, location

breakfast was awesome and the place is rather luxurious

the shower pressure was awful and the room service was dreadful, they never answered the phone.

gym needs a major upgrade.

was complementary breakfast, how ever it lacked of breakfast food like other location of the same hotel brand

locwtion, clean, included breakfast, comfortable

satisfy my previous stays, that includes that no all meal were available and well prepared for room service

excellent gym and pool

the pool/ gym area were super nice and clean

gym is perfect just need more cardio

the pool has warm water and it was an inside pool

indoor heated pool was being repaired and couldn't use it at all (heater was out).

lady from the laundry s service knocking at every door on our floor to see if anyone needed laundry service

the costs for breakfast.

good gym and breakfast

wifi worked well, was important as my son was writing exams online

location, good bed and toiletries. room service burger was great!

there's a laundry machine, but no laundry detergent

nice floor to ceiling windows with a great view laundry - washer dryer in the rooms

there is a kitchenette with refrigerator, stove, coffee maker, even a washer/dryer for laundry in the room

asked for information for a laundry service, again the wrong information was given

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

charge a ridiculous price for bottled water in the restaurant and lost my laundry for 2 days

wifi signal seemed weak in the bathroom and would sometimes get disconnected

rooms are very clean and the pool is amazing

the pool was nice!

large room, excellent wi-fi, heated smaller pool

the breakfast in the morning was nothing short of amazing

the breakfast was amazing

kitchen facilities are great and the lounge is a comfortable space

wifi signal was strong

property with well-equipped kitchen