enjoyed being able to play a game of pool

spa services overpriced (for a mexican spa)

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including

the huts nestled among the beautifully kept garden & trees and pool sets the mood for a little r&r

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

rooms are just a few steps to pool and quaint restaurant

there is a restaurant onsite that served an excellent breakfast (included)

breakfast was great and the lady who served us was very kind

advertise a pool, coffee shop, and store

the garden is lovely and the pool is clean

the breakfast was horrible. i brought my dog with me. he refused to eat it also

there was not a breakfast offered to us . which was stated in the add.

polite staff, room was cleaned daily, bed was made daily, quiet surroundings, local secure parking

did not have laundry

the beginning of our month visit would have made our stay more enjoyable and comfortable) and no laundry facilities

the pool was nice as well

pool was refreshing, mostly dominated by kids

the pool looked great but we did not use it so i cannot comment on chlorine levels, cleanliness, etc

grounds were beautiful and totally fenced, so it was perfect for traveling with a pet

none of the wifi networks reached our room

the room, pool area and dining all have not missed a beat

and the pool was refreshing as well

quiet location, easy walk to center or malecon, good salt water heated pool

breakfast very good. the property is beautiful and very relaxing

excellent wifi

finally, the evening experience was equally frustrating, as the bar offered no food service/snacks at 8 pm and

we did not use the pool

excellent breakfast

the staff were awesome and assisted in many ways, including laundry services

i loved that they also do laundry, as we were there two weeks

always cleaning, did an excellent job doing our laundry

comfort, all staff, breakfast, jug of water in room, great shower

location, design and had a bar and really good breakfast inc.

and comfortable, good breakfast, great parking, convenient location right on the main drag

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

swimming pool has no rails for entering the pool so being one who uses a cane would not have been able to

delicious breakfast

also garden of dreams is a little like an upscale bed and breakfast since all the guests can enjoy breakfast

especially once the pool was shocked and didn't look like a green swamp

kind staff, beautiful grounds, great massages, quiet, secure onsite parking, easy walk to main ajijic

the bar was nice but lacked tonic water and extra dry vermouth

i also liked that there were multiple pools with different tempratures

poor wifi reception

the jacuzzi was barely warmer than the pool, but full of kids with toys most of the weekend, there was mold

there seemed to be plenty of parking, and the layout of the hotel and architecture allowed for an expansive

the maid did a laundry and that was very helpful, and the staff were cordial

the pool, the food

the pool was too crowded and not enough seats

no safe or bar fridge in room

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights

the pool was too small.

it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

free shuttle bus 24 hours nearest to airport free breakfast bed is big new

made-to order breakfast, as well as the buffet was excellent

fresh, clean, comfortable, great staff during breakfast, convenient location from the airport

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

no free wifi? parking could be an issue if the next door service is booked up.

that you don t have a laundry at the facility.

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

missing chilaquiles at breakfast

wifi is also

it felt that the hotel was short on kitchen and serving staff

the taxi did not find the parking entrance so i went to a different hotel

the breakfast was very good and beds super comfortable

really liked the convenience of having the shuttle to the airport

room service was excellent

the free breakfast and coffee was a plus

permitted me to leave my car in the parking lot for a minimal weekly charge

i liked the outside pool area and the dining area.

some things need updated or repaired. the pool is freezing.

the free breakfast was very good

bed was comfortable, wifi was so fast, very close to the airport and the shuttle was provided by the hotel

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

dumbbells or weights in the gym would be a plus

no shuttle to hotel if arriving at night. no hotel booth either

breakfast was ok

nice breakfast included and there is a chilis next door

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

room service took an excessive time

wifi signal in our room

helpful staff clean and comfortable rooms very good breakfast options we took advantage of the pool facilities

breakfast, i would prefer more variety on the food and with formal dishes

buffet breakfast

breakfast and cleanliness

location very friendly and helpful staff clean and comfortable rooms very good breakfast options we took advantage

laundry had to be returned the same day but was not

it has everything you need to have a great stay, the breakfast is awesome, incredible variety and the staff is

the blackout curtains and comfortable bed are nice. the free breakfast was good.

breakfast and parking

easy access location, free parking available, welcome drink

location is good, but you need to get a parking ticket every single

simple breakfast and not very kind for breakfast staff

breakfast

parking is free for hotel guests

it was very clean... the staff very helpful. breakfast was delicious.

thing, no laundry service

friendly staff, nice breakfast included

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since

hotel is located inside a plaza and you have to pay for parking to enter

staff are excelent, wifi is good, supermarket very close

even boiling hot water for my tea (instant coffee also provided)- at 6

breakfast is very good. environment is really nice.

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

variety of breakfast

breakfast was okay and the gym was not that great.

great breakfast and access to restaurants

we will return definitely, and bring the kids along next time because the pool is great

pool

we will return definitely, and bring the kids along next time because the pool is great

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that

it has car parking

wifi was good

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

- great value laundry service

great deal on laundry

this minivacation for our anniversary we were pleasantly surprised that charlie from the bar worked with

was nice, room was small but very comfortable, restaurant food was very delicious and patio with pool was very

breakfast was very nice

the garden area and breakfast was great

the garden was an oasis in the city and the breakfast was delicious

great breakfast. friendly staff

parking right out front

breakfast was delicious, the room was big and the bed were very comfortable

it was a bit noisy (we heard the blender at the bar several times) but not bad, and and street noises were not

the staff, the decor, the pool and the location

the bar and the customers service are 10/10 and i d stay just for that

the very loud noise from the bar /restaurant next door. unbelievably loud in our room.

the breakfast was good and the service was excellent.

laundry service was mex$70 for up to 10kg load

they have laundry service at an additional cost however i felt that is something that should be included with

laundry service available

oasis in nice part of town, clean, bright. helpful staff, good breakfast, off-street parking.

a special thank you to the dining/kitchen staff for always exceeding expectations, and a special shout out to

breakfast overpriced

breakfast and location are both very good.

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast was excellent

the breakfast was fantastic

kitchen is bare of everything needed to prepare meals

that it was very clean and has everything in it gym,swimming pool,restaurant

extremely slow wifi, empty kitchen, loudy fridge.

of service, lack of flexibility, most of desk and kitchen employee look angry, seem service is not their passion

small parking lot

wifi and bed too small

warm outdoor pool, covered at night to keep the heat in

the rooms were very clean and the room service was amazing

bathroom is a little small. swimming pool was not clean

the pool, was nice and warm water. but the kids pool was disgusting .

spacious rooms and delicious breakfast with a great variety.

parking

the pool is a bit small and because of it felt crowded with just a few people

only concern was that i specifically listed a pet friendly room in my reservation through booking

breakfast can be improved.

we needed to get some laundry done and it was rather expensive

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

towells and sheets were very hard need to have a water softener in tbeir laundry facility

and with a great customer service, the rooms were so clean and comfortable, they also have a nice pool and green

the wifi was very slow sometimes

s an absolutely mazing hotel for adults only

power-wifi

the hotel is advertised as fch adults only, but there was a kid in the pool and a baby that cried through the

very comfortable bed, espresso machine in room, clean, pool.

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

has it's own underground parking lot with convenient elevator access

assumed breakfast was going to be continental breakfast but it was mexican breakfast, to which i'm not used

no cleaning for two days, and the breakfast no egg, sausage for breakfast

breakfast was good

location, staff, strong wifi and comfortable

location; good wifi

room was big and well kept, a mini kitchen that helps with longer stays

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

the wifi really sucked. to the point it was quite frustrating to organise things.

wifi didn't work in my room and pillows were quite old and lumpy

not what i expected, wifi is useless and they dind't give me an invoice

the pool wasn t clean or ready to use

had some trouble with wifi reaching my room

that it was raining ud83cudf27 and couldn't enjoy the pool.

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

to clean more often the pool

and cold, no heating option - room lacks lights for the night time - no restaurant for meal or room

bedroom was amazing, breakfast was very good and a lot of options.

location / facilities / breakfast / staff everything was perfect.

location and breakfast

and door handle were coming off the door to my room and the room opened directly towards the parking lot

the staff is rude, wifi signal is terrible

wifi is very good which was very important to us since we had two scheduled meetings

good parking and good safety factor

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

liked the rooms and their cleanliness, as well as the room service, the food and the hamburgers are very tasty

pool is too small

eakfast &

pool area is a little bare and there is no hot tub but still good for kids if you have them

i picked the hotel because the location had a pool for swimming and the pool was not clean and had a bad smell

breakfast, juices, mexican buffet, fruits, coffee

breakfast was great

the service overall it was good. the front desk staff very polite. the gym was open.

price include breakfast, but free breakfast really few options

was going to a concert with my friends and the location was very convenient, and breakfast was very good

advertised having a spa when booking, which they did not have

room service staff were really nice and attentive

staff was very helpful and friendly restaurant was ok the bar downstairs excellent

sized gym with reasonable amount of equipment for workout, staff were incredibly helpful and

the bed was super comfortable. the hotel lobby where is a bar is very nice

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

air conditioning a bit loud but manageable. wifi a bit weak in room.

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

pool was closed and no mention of it