it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

breakfast, i would prefer more variety on the food and with formal dishes

everything was perfect from hotel staff and service to breakfast to amenities.

stayed there with my wife and kids and they loved the heated pool

the door, i had to go back and ask for another or get it activated, then the voucher with the wifi password was

everything was very clean from the inside to the parking lot

laundry had to be returned the same day but was not

the breakfast is good, we enjoyed the outdoor patio. decent gym and comfortable beds

there's a gym on 3rd floor

excellent location with free parking. breakfast option exceeded our expectations.

wish they had a pool but not a big deal

every days same breakfast

simple breakfast and not very kind for breakfast staff

very clean. good breakfast. kind and friendly staff.

good location. free parking and many places to eat.

wonderful staff and exceptionally fine breakfast.

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

room service took an excessive time

wifi signal in our room

variety of breakfast

spacious, modern rooms, friendly staff, great breakfast

breakfast was okay and the gym was not that great.

breakfast, buffe included

breakfast is very good. environment is really nice.

like the shuttle, we used it to go to the bus

good sleep, breakfast much better than past years

ample selection at the breakfast buffet

the access to the parking to slow attention from the staff

advertisement says there is a shuttle

the curtain rail was broken so it didn't work, although the window faced the pool and probably i would have

we had indoor parking two very comfortable probably brand new beds, hot water breakfast.

no safe parking all parking out on the street on a super busy area!

poor wifi, old and in need of a renovation

did not swim in the pool

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

that you don t have a laundry at the facility.

pool, soccer table, pool table and courtesy drink we love it and tlaquepaque is most close to it

in the morning, the whole place smells from the kitchen

wifi is also

the staff is very nice and helpful. the shuttle drivers very nice and friendly people

good wifi

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

didn t get to have breakfast but did have coffee tea, we did have dinner at the restaurant

they provide a shuttle to and from the airport

liked that it has its parking area & its secured

parking, security, location.

the ac inside the gym. the breakfast is same every day. english speaking staff was limited.

very close to gdl airport. clean and comfortable room. very nice staff. free shuttle to airport.

the location is great because is close to the airport, they also have a free shuttle

everything was clean , the pool was very nice

close to the airport. free shuttle service.

reservation was for 2 adults 2 kids, but when it was time to shower, we only have 2 towels in the bathroom and

very clean, great breakfast. smells really nice as i walk in

very clean, the breakfast was delicious, and the staff was so nice

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

i was out early, so you should give us customer discount that have to leave before breakfast

breakfast was good, restaurants for our kids were within walking distance.

it smells bad in parking lot

kids were super excited about swimming in the pool, though the deep end is deep enough that younger kids (less

there was not enough sitting room at the pool

i didn t like the wifi

cleanliness was really high standard and room service staff was very nice and helpful

inner garden is beautiful, small gym, clean, some of guards speaks english which is a good surprise

of service, lack of flexibility, most of desk and kitchen employee look angry, seem service is not their passion

pool was bigger than i though

the pool, was nice and warm water. but the kids pool was disgusting .

bathroom is a little small. swimming pool was not clean

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the

wifi was excellent

not good, woke up with a neck ache and that they charge more for the pet than for me

yummy breakfast too

wifi is terrible

the price, the garden. the gym and the cafeteria area.

we specifically selected this location because it is pet- friendly (we have a small 5lb

the pool was really cold and crowded, not one waiter to take a drink in the gardens or pool

all the places you may want to go, it has a central patio with beautiful trees, a nice swimming pool, and a

loved the staff, the pool, the food, and the whole vibe of the hotel. just beautiful!

loved the pool, the food, the staff, the ambiance. everything was beautiful

only complaint i would have and it is trivial, the beds on the pool view side are a little

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

we needed to get some laundry done and it was rather expensive

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

towells and sheets were very hard need to have a water softener in tbeir laundry facility

the street is the majestic casino - the kids in the hotel pool and my wife and me at

good gym and meeting room was top

shared parking with another hotel not enough space. some sockets didn't work.

are building a parking lot

was great, the hotel parking is a small area but the hotel staff will shift cars around and make room

entrance to parking lot is not clearly announced and it's easy to miss

assumed breakfast was going to be continental breakfast but it was mexican breakfast, to which i'm not used

no cleaning for two days, and the breakfast no egg, sausage for breakfast

breakfast was good

my favorite hotel! adults only. amazing room and wonderful staff!!! thank you so much!

s an absolutely mazing hotel for adults only

room service was very fast and the food was

the pool was in a central atrium so you were not at risk of sunburn or fumes from the street

it incredible that you get only one coffee capsule with you nights stay despite there are 2 adults booking the

minimal lot of parking.

there is a delicious full service breakfast every morning and the staff - the staff

unique hotel with lots of character and special amenities. good location and pet friendly.

breakfast is excellent

there is a bar which no one attends to

room was big and well kept, a mini kitchen that helps with longer stays

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

the wifi really sucked. to the point it was quite frustrating to organise things.

wifi didn't work in my room and pillows were quite old and lumpy

not what i expected, wifi is useless and they dind't give me an invoice

i liked that we could drink the tap water since it is filtered, and they have a nice gym and rooftop pool

i couldn t get the staff to help me with simple tasks like calling a taxi or helping me with a room service

pool is too small

spread of breakfast

pool area is a little bare and there is no hot tub but still good for kids if you have them

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

had some trouble with wifi reaching my room

the pool wasn t clean or ready to use

that it was raining ud83cudf27 and couldn't enjoy the pool.

the food in the breakfast was not warm or the best.

more fruit at breakfast

bedroom was amazing, breakfast was very good and a lot of options.

on our first night there was a pool of water in front of the toilet seat

there is no room service in the night, and the breakfast was not good enough

is great, walking distance to the shopping center nearby so close to stores, restaurants, and laundry place

pool filter was not working, but it was going to be fixed

rooms are large i got my invoice almost instantly good wifi

the staff was great. spacious bathroom. the temperature of the pool water is on point.

to king bed, the rooms are big, shower is very hot, a/c keeps room perfect when needed, pool looked amazing and

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly

and door handle were coming off the door to my room and the room opened directly towards the parking lot

good parking and good safety factor

the staff is rude, wifi signal is terrible

breakfast was great

was going to a concert with my friends and the location was very convenient, and breakfast was very good

them to clean my room twice they didn't bring the towels in the bathroom ,the room was small, the gym was

breakfast, juices, mexican buffet, fruits, coffee

the breakfast is amazing, together with the staff they are always alert and ready to help.

location, staff, strong wifi and comfortable

location; good wifi

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

air conditioning a bit loud but manageable. wifi a bit weak in room.

pool was closed and no mention of it

disco bar closed and most other services, but due to the corona virus.

clothes iron, balcony door no good, and room service terrible, m waiting for my breakfast 45 minutes and i call

free wifi was available but not in my room, probably i was too far from the router

breakfast was great my kids loved to stay there.

wifi signal

the service laundry it was very expensive

the price was affordable. the location was good. the pool area was the best feature.

u want to relax , forgot about it , i call front desk each night to let others on the floor and pool to be quiet

safe underground protected parking. nice cozy restaurant. nice pool. great rooms.

i guess breakfast is good

wifi was good

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

plenty of great amenities. good kitchen and gym. clean comfortable room.

- very nice roof top pool with great views - great tasting food (both breakfast and dinner) - not in (or near

the gym was small but very nice

near the expo good wifi reasonable price of food some staff flexible and nice comfortable

great location.great staff. enjoyed restaurant/room service.

were no free weights in the gym and only two multi-functional machines

insufficient parking loud neighbors rooms poorly insulated

was no wifi service, although they promote there is

the parking lot is great too

the parking in basement

there was one thing i can suggest about disliking was the parking

advertised having a spa when booking, which they did not have

very friendly staff, super accommodating, room service was very quick and great taste.

staff was very helpful and friendly restaurant was ok the bar downstairs excellent

consideration befor you may have to face an accident another point is that drinks at the lobby bar a quite

sized gym with reasonable amount of equipment for workout, staff were incredibly helpful and

thing, no laundry service

hotel is located inside a plaza and you have to pay for parking to enter

very central and good parking.

breakfast was good and the personal in front desk very gently

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since

very old phone at the room the room service is expensive and it takes a while

gym, pool and club sandwich

had a little run into with my booking not having breakfast included but it was all quick and easily solved

continental breakfast was included in the very modest price we paid and had a great selection of cold foods

free wifi, close to business contacts, very good gym. nice staff.

the pool was clean, the restaurant and food were superb, the beds were comfortable, the bathrooms were

on one of the nights the restaurant no longer had white wine for our meal and the bar was down to only one type

great pool area

not much service around pool

assume as an effect of covid the bar was not really stocked

location and breakfast buffet.

parking is small, difficult to drive around in it and incredibly dirty

*the entrance to the parking lot is very narrow

location, parking, lot of natural light in the room

i didn t know breakfast wasn t included.

gave a shirt worth of 150 euro to the laundry the day before i departed

room service could have been a little better

problems with the light, the bathroom, the towels, the gym, the parking

very old elevators, the gym was not functional, i had to request to turn in the power to get ac

very good wifi, easy to work

wifi connection was poor, rooms can be noisy, could be cleaner, toilet wasn t working too well

a simple, clean or hassle hotel, close to public transportation and sorts, plenty of gated parking

small area for parking, many spaces but no place to maneuver

had the room 241 and the main thing was the wifi connection was really bad, do the room was the last one on the

the remote control didn t work the wifi password didn t work there was mold visible on the ceiling of the

the internet was very slow. room was kinda hot. breakfast dishes were dirty..

the breakfast was almost always the same (eggs and chilaquiles) with some fruit and yogurth

staff were kind and attentive, including the breakfast staff

one more think, the breakfast doesnt have many options

price for the night and even better that an excellent breakfast was included

breakfast and location are both very good.

breakfast overpriced

the restaurant and the facilities, the breakfast buffet is just delicious

just the parking structure

the breakfast was fantastic

have an area to do laundry

breakfast was delicious

breakfast was same every day.very short working hrs for shuttle service

everything it was just perfect, specially the fact that the parking area is secured

great location, great breakfast

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

has it's own underground parking lot with convenient elevator access

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

very nice decor, great complementary breakfast and overall very good customer service

and exclusive feel, clean and extremely comfortable, a great roof top bar with a dj, not bad music too ud83dude

the staff rooftop bar and restaurant buffet

s pet friendly and won t charge too much on the pet

they did offer free parking, at a fenced lot about a block from the hotel

the parking was half a block and every time you need to print a ticket

the unsafe location and off site parking

clean room, good price, wifi works well, friendly employee

clean, wifi working, hot water, tv, all good. very tasty buffet breakfast and kind staff.

no bar or restaurant

the wifi was weak in our room

you could hear the bar music next door.

no wifi

slow wifi

terrible wifi

wifi was very slow and sometimes it was not working. not many restaurants near the area.

location, excellent parking, and onsite restaurant for breakfast and dinner

parking and big rooms

mal wifi

only thing missing its a laundry room

elevator a bit slow. there is no laundry service although advertised otherwise.

everything! the breakfast is great, and the live music at night are a plus.

second waiter in the dining room gave me poor service from the free assisted breakfast buffet

the rowing machine was broken in the gym. the pool closes too early.

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and

there's even a laundry 3 houses away

perhaps the kitchen facilities and equipment could be upgraded soon

the room is very spacious, with a complete kitchen and a living room

we only think that the kitchen and plates, cutlery etc could be refreshed, but hopefully in the next few years

called for laundry pick up and and no one came for a day so i gave up and asked for a 3rd time the next day

prices for laundry ud83eudd72

bar esta bueno, el cuarto esta genial, no alcanza a comer en el restaurante pero la proxima vez si

the pool was very cold.

great place to stay with a gym and near the center of everything.

the pool

we asked for corkscrew for the room which they didn't have. the pool was out of service.

the pool is quite small however it was still fun to sit in for a while and the gym is very nice and has great

- the front desk helped to set up an appointment with the spa and called our room to let us know when they were

the pool and terraza. both are so small

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

little kitchenette and the laundry room if needed is a plus

cleanliness kitchen in room

don t have enough things for the soccer kids and family to do the pool wasn t big to hold 18 kids or swim

bed, shower and the fact the room had a tiny kitchen - it was rather useful

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

the free breakfast was nice mixture

great rooms and breakfast

it is a nice new modern hotel with reasonable rates 2) great hot / cold breakfast buffet that was included 3)

breakfast was great, the chilaquiles were the best

very weak wifi service

really bad, the pictures don't match with the real room, the parking is not enough for the number of available

parking, if you came after 8pm you would have to park on the sidewalk

parking lot too small

also parking lot gets full and there are not many options to park outside

wifi and cell reception were so bad it made me seriously consider paying for another hotel instead,

hour wait for room service when restaurant only had 3 guest

so clean smelled so clean beautiful pool green a paradise in the middle of a noisy city

allowed drinking around the pool late hours but the guy kept themself under control

was no wifi in my room

parking is a bit limited

breakfast buffet staff were very professional and attentive every day we went there

excellent service, quiet peaceful place. wonderful breakfast buffet.

it has multiple pools

we have an upgraded room but not wifi included

pool filthy, plumbing lousy

wifi throughout, but no password, so it was pretty useless

no parking space.

the garden area and breakfast was great

breakfast was delicious and felt like we were eating in a friend's home

staff was very nice and helpful. breakfast was served well.

great breakfast. friendly staff

great location and good parking

my kids and i love going there and only about 3 mins walking distance

friendly staff, good location and enough parking spaces

the room service, and the pool was also very

location was very convenient and parking was smooth . bathroom has good water pressure .

near the gran plaza mall, 15 min from centro aquatico escotiobank, the pool was very clean, staff was friendly

the gym could be better

not professional at all laud music pool dirty spa is not working

either the constant bar music or other guests, from hallway or the next door room

i didn t use the pool, sauna and spa but they looked very nice

the gym machine didn't seem to

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

staff was very friendly. easy parking.

the bed, the food, parking

the parking, as you should wait for someone to open the doors.

parking

no laundry facility at the hotel; room not catered for 3 guests - had to ask for bedding for sofa bed,

only complaint was i booked this hotel looking for a heated pool and the pool was way to cold to swim in

the gym opened 7 am, could be a little earlier

was very difficult restaurant and bar were closed on sunday

there was missing light at the swimming pool.

the parking is right next to the window

i booked i looked for someplace with breakfast included