even boiling hot water for my tea (instant coffee also provided)- at 6

it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

laundry had to be returned the same day but was not

i wish the breakfast buffett had plain eggs

excellent location with free parking. breakfast option exceeded our expectations.

great parking, beautifil locayion near walking distance of great food and shops

breakfast and parking

pool was clean

breakfast and cleanliness

offers an indoor heated pool, gym, heating and cooling in room

the staffs were kind. breakfast was good.

the price, stancy, service, pool, lunch. almost everything! near from other places to visita

every days same breakfast

simple breakfast and not very kind for breakfast staff

very clean. good breakfast. kind and friendly staff.

good location. free parking and many places to eat.

wonderful staff and exceptionally fine breakfast.

great breakfast and access to restaurants

breakfast, buffe included

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

breakfast was okay and the gym was not that great.

breakfast is very good. environment is really nice.

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

room service took an excessive time

wifi signal in our room

friendly staff. quiet. secure parking. nice pool.

humidity on the ceilings, walls had holes due to humidity, towels were so old and seemed dirty, wifi ineffective

they charge me more. and they did not provide the wifi or tv remotes.had to go back for them

safe location with great pool and 24/7 front desk service

we had indoor parking two very comfortable probably brand new beds, hot water breakfast.

quiet, clean, secure parking and pet friendly!

room was on the fourth structure all the way back by the pool and around 5am i could here engine running of big

gym could be bigger...everything else was awesome

room the restaurant did not have mixers to go with drinks had to buy my own and bring them to the bar the night

self parking

heated pool was definitely a huge plus

the pool, was nice and warm water. but the kids pool was disgusting .

bathroom is a little small. swimming pool was not clean

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

the rooms were very clean and the room service was amazing

only concern was that i specifically listed a pet friendly room in my reservation through booking

gym

it hasn't pool and the service is very expensive (holiday inn) 400 pesos -3 hrs ... wt...

we specifically selected this location because it is pet- friendly (we have a small 5lb

is an old hotel and they told me i should called before arriving because only a few rooms where pet friendly

breakfast time was amazing. friendly staff and very helpful.

the breakfast was quite good

breakfast buffet was good.

location and breakfast.

very clean, good breakfast.

loved the pool, the food, the staff, the ambiance. everything was beautiful

only complaint i would have and it is trivial, the beds on the pool view side are a little

friendly staff, large rooms, nice pool and gardens, good wifi connection

warm pool, nice trees

old building,. cold pool

breakfast is not inclusive, i mean, they need to organize dishes for vegetarians

breakfast was not so good.

there's no breakfast

outlets only in one side of the bed, no mirrors in room only in the bathroom, no towels in kitchen, no floor

breakfast is bad

we needed to get some laundry done and it was rather expensive

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

towells and sheets were very hard need to have a water softener in tbeir laundry facility

it had a bed and a big spa bath.

tight parking

nice house, pet friendly but at a very high cost which is not made evident by booking

access, big bedroom, lovely garden and delicious buffet breakfast

yummy breakfast we enjoyed eating on the patio overlooking the garden

the breakfast was unexpected and delicious

the parking space is limited in the facilities

can bring your pet

shared parking with another hotel not enough space. some sockets didn't work.

entrance to parking lot is not clearly announced and it's easy to miss

nice modern comfortable property. good gym. good breakfast. good bedroom and shower

liked the rooms and their cleanliness, as well as the room service, the food and the hamburgers are very tasty

eakfast &

could hear traffic on high floor. pool too warm

everything was perfect! the breakfast was excellent!

breakfast starts at 6:30, it could begin earlier

no cleaning for two days, and the breakfast no egg, sausage for breakfast

breakfast was good

assumed breakfast was going to be continental breakfast but it was mexican breakfast, to which i'm not used

is great, walking distance to the shopping center nearby so close to stores, restaurants, and laundry place

very limited parking on the property but no issue for me as i had a

to king bed, the rooms are big, shower is very hot, a/c keeps room perfect when needed, pool looked amazing and

nice and calm pool area

and if you bring a car and there is no space for it in the parking lot, you can leave it on the street

wifi was awful, if you are on a business trip, the wifi will kill you.

fact that they have security cameras all over the property, they had an inside parking space, they have nice

very nice place, nice staff parking

too small and the parking lot because the door to access the parking was closed all the time and you have to go

wifi didn't work in my room and pillows were quite old and lumpy

the wifi really sucked. to the point it was quite frustrating to organise things.

room was big and well kept, a mini kitchen that helps with longer stays

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the

it incredible that you get only one coffee capsule with you nights stay despite there are 2 adults booking the

it's a great place to get away for a weekend and relax by the pool or if you are coming into town for business

the wifi was not fully reaching my room although i had really good one at the living room.

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

had some trouble with wifi reaching my room

the pool wasn t clean or ready to use

that it was raining ud83cudf27 and couldn't enjoy the pool.

weren t enough hours of service in the restaurant nor room service and the personal wasn t that friendly

no room service, no food just breakfast.

more fruit at breakfast

that they serve breakfast different no the same marla every day to very the food

the pool was cold

them to clean my room twice they didn't bring the towels in the bathroom ,the room was small, the gym was

price include breakfast, but free breakfast really few options

the breakfast is amazing, together with the staff they are always alert and ready to help.

the free breakfast could have had a few more options.

also the breakfast included in the stays has the necessary variety

wifi is very good which was very important to us since we had two scheduled meetings

good parking and good safety factor

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly

the staff is rude, wifi signal is terrible

and door handle were coming off the door to my room and the room opened directly towards the parking lot

breakfast was exactly the same every single day.

the breakfast

also breakfast was not so great

good location, safe, nice breakfast, decent gym comfortable.

loved the location and that they included a basic breakfast, for time saving matters it helps a lot

spa services overpriced (for a mexican spa)

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including

enjoyed being able to play a game of pool

pool was closed and no mention of it

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

air conditioning a bit loud but manageable. wifi a bit weak in room.

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

the service laundry it was very expensive

breakfast was good. lobby and restaurant clean. rooms clean.

i guess breakfast is good

cold water at pool

the price was affordable. the location was good. the pool area was the best feature.

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

little kitchenette and the laundry room if needed is a plus

cleanliness kitchen in room

don t have enough things for the soccer kids and family to do the pool wasn t big to hold 18 kids or swim

additionally, there were very few places to sit near the pool

plenty of great amenities. good kitchen and gym. clean comfortable room.

the pool was clean, the restaurant and food were superb, the beds were comfortable, the bathrooms were

sanitizer, sewing kit, shaving kit, toothbrush kit (in case youve forgotten yours) nice lounge bar area plus

came here after staying at a not very good hotel with miserable staff, without wifi or ac

heated pool, suites better than building

assume as an effect of covid the bar was not really stocked

free parking

wifi was strong when you could connect but i couldn't for a solid few hours in the late afternoon

rooms are very small and the wifi is not good

vending machine didn't work but we could use one across parking lot.

the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast, the laundry service

i love the breakfast menu and the presentation of food

breakfast was something i have never had in any other hotels it was amazing

limited breakfast choice

the rooms where clean. good wifi.

good location and breakfast bussiness traveling

being on the 3 rd floor. not really pet friendly

the breakfast could have been a bit more diverse but all in all not bad.

good location and breakfast

clean. store & pizza walking distance. lots of free parking. nice breakfast set up

location, staff, strong wifi and comfortable

location; good wifi

room service

location. breakfast also restaurant is good.

wifi signal in the rooms

fantastic breakfast

near the expo good wifi reasonable price of food some staff flexible and nice comfortable

the wifi wasn't reliable.

the wifi wasn't working properly always.

the only thing we missed was a pool

wifi was not working property in the higher floors

i called many times for room service, reception also tried to put me through

very affordable, good access and location, great parking and clean.

the parking in basement

the parking lot is great too

no amenities but the worst part is that the wifi was completely unacceptable

wifi is really slow in the rooms

the parking is right next to the window

i booked i looked for someplace with breakfast included

the internet was very slow. room was kinda hot. breakfast dishes were dirty..

clean,comfortable hotel and a great value. good breakfast with lots of variety.

price for the night and even better that an excellent breakfast was included

good breakfast, good location

need to make the beds a little bit stiffer and improve a little bit more the breakfast and enhance the channels

breakfast could improve the main food( eggs), and as some other side ( guarnicion)

i didn t know breakfast wasn t included.

location and breakfast buffet.

i didn't have breakfast, i checked out early.

the next morning when we came for breakfast, they were still displaying wine glasses and a bottle

wifi quality was great

the room service with all of its healthy options. safe unground parking via concierge.

the alternative for a la carte was room service

consideration befor you may have to face an accident another point is that drinks at the lobby bar a quite

very friendly staff, super accommodating, room service was very quick and great taste.

have an area to do laundry

had to tell front desk everytime we needed to go in or out of the parking

nice location and excellent breakfast

for exit to lazaro cardenas (chapala, tonala, tlaquepaque etc)- staff was kind and helpful safe parking

everything it was just perfect, specially the fact that the parking area is secured

no bar or restaurant

no wifi

the wifi was weak in our room

slow wifi

you could hear the bar music next door.

gave a shirt worth of 150 euro to the laundry the day before i departed

room service could have been a little better

very old elevators, the gym was not functional, i had to request to turn in the power to get ac

very good wifi, easy to work

problems with the light, the bathroom, the towels, the gym, the parking

the parking, as you should wait for someone to open the doors.

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

friendly staff, and safe secure parking for our harley s

staff was very friendly. easy parking.

parking

breakfast. and location

roof in the gym too low. not very comfortable to do exercise.

pool area was fun for the kids and the on site dining made everything very convenient

the food was great and the wifi was fast

beautiful hotel, very clean, ex elent customer service, breakfast buffect very good.

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and

there's even a laundry 3 houses away

perhaps the kitchen facilities and equipment could be upgraded soon

we only think that the kitchen and plates, cutlery etc could be refreshed, but hopefully in the next few years

kitchenette not well equipped

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

the included breakfast is not very good.

we couldn t use the rooftop bar as there was a private event.

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

room service delicious.

small area for parking, many spaces but no place to maneuver

had the room 241 and the main thing was the wifi connection was really bad, do the room was the last one on the

the remote control didn t work the wifi password didn t work there was mold visible on the ceiling of the

wifi connection was poor, rooms can be noisy, could be cleaner, toilet wasn t working too well

a simple, clean or hassle hotel, close to public transportation and sorts, plenty of gated parking

wifi s signale was very low

it has multiple pools

the pool area is not comfortable due that every person that arrive to the hotel can see you

great breakfast a little to expensive but good

breakfast was too expensive and wifi and parking is not free

the pool and terraza. both are so small

and the spa , the equipment is very new, however there were not water cups or water bottles in the gym, in

large breakfast. buffet style or ala carte

additionally, the breakfast buffet is available only on weekends, which was quite inconvenient for

the breakfast was fabulous

elevator a bit slow. there is no laundry service although advertised otherwise.

only thing missing its a laundry room

the pool area is still under construction or undergoing renovation works

breakfast was really nice and the breakfast room/ bar had a really nice

the pool closes too early. the rower was broken in the gym.

location was very convenient and parking was smooth . bathroom has good water pressure .

nothing, wished we could have used the pool

my kids and i love going there and only about 3 mins walking distance

friendly staff, good location and enough parking spaces

the room service, and the pool was also very

prices for laundry ud83eudd72

called for laundry pick up and and no one came for a day so i gave up and asked for a 3rd time the next day

the pool staff was rude and abusive

- breakfast was out of this world strong wifi staff very helpful expensive but amazing coffee in the

s restaurants and a nice bar that has live music and dance classes on different nights, the pool also has

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

mal wifi

wifi was very slow and sometimes it was not working. not many restaurants near the area.

parking and big rooms

terrible wifi

everything was good except the wifi and location.