no handrail in swimming pool so i couldn t get in or out of pool safely

too many wasps at the pool to swim one afternoon

no wifi connection in the room.

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights

but they have a bar there and you can order drinks being inside the pool

the maid did a laundry and that was very helpful, and the staff were cordial

great hotel great location beautiful bar and pool and rooms are super comfortable

grab bar around shower

wifi was hit or miss

poor wifi reception

i also liked that there were multiple pools with different tempratures

the people were great....lovely garden and pool...room was nice.

with the bathroom, hot water, tv, wifi, chairs, table and a fridge we were all set and happy

especially once the pool was shocked and didn't look like a green swamp

grounds are beautiful, there is a scent of flowers, the pool, the breakfast, the location, all great

good wifi, comfortable

i loved that they also do laundry, as we were there two weeks

always cleaning, did an excellent job doing our laundry

the staff were awesome and assisted in many ways, including laundry services

included in the price was a lovely breakfast

wi-fi is very reliable, the whole place is clean and the continental breakfast was good and satisfying

and comfortable, good breakfast, great parking, convenient location right on the main drag

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

and, the jet spa tub would not turn on in room 3

hotel was excellent with a small pool and fully serviced kitchen for guest use

the quiet. the cleanliness. the privacy and the breakfast.

excellent breakfast

they spent the days in the pool and jacuzzi and the jacuzzi had to be cleaned after, leaving it

the wifi was poor, tv had few channels, noise from adjacent property, pool was dirty, restaurant

none of the wifi networks reached our room

also the pool could use a good cleaning

grounds were beautiful and totally fenced, so it was perfect for traveling with a pet

pool was heated and good for afternoon dip

did not have laundry

the beginning of our month visit would have made our stay more enjoyable and comfortable) and no laundry facilities

wifi was often slow. patio furniture would have been nice

spacious sun lounge area around smallish pool more suited to kiddies than swimming

breakfast was delicious and even better than expected

so, if there is not restaurant, at least i would expect to have a minimum of kitchen utensils to cook at the

com who was wrong about breakfast and room description

my friends live in the neighborhood and the hotel is near my favorite breakfast restaurant

simple breakfast no privacy on space outside the room with our own jacuzzi

advertise a pool, coffee shop, and store

rooms are just a few steps to pool and quaint restaurant

there is a restaurant onsite that served an excellent breakfast (included)

the style of the property the warm swimming pool the spa and its massage

breakfast was great and the lady who served us was very kind

the breakfast was delicious and there was lots of variety to choose from

spa services overpriced (for a mexican spa)

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including

enjoyed being able to play a game of pool

free shuttle bus 24 hours nearest to airport free breakfast bed is big new

made-to order breakfast, as well as the buffet was excellent

fresh, clean, comfortable, great staff during breakfast, convenient location from the airport

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

no free wifi? parking could be an issue if the next door service is booked up.

that you don t have a laundry at the facility.

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

missing chilaquiles at breakfast

wifi is also

it felt that the hotel was short on kitchen and serving staff

it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

the taxi did not find the parking entrance so i went to a different hotel

the breakfast was very good and beds super comfortable

really liked the convenience of having the shuttle to the airport

room service was excellent

the free breakfast and coffee was a plus

permitted me to leave my car in the parking lot for a minimal weekly charge

i liked the outside pool area and the dining area.

some things need updated or repaired. the pool is freezing.

the free breakfast was very good

bed was comfortable, wifi was so fast, very close to the airport and the shuttle was provided by the hotel

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

dumbbells or weights in the gym would be a plus

no shuttle to hotel if arriving at night. no hotel booth either

breakfast was ok

nice breakfast included and there is a chilis next door

front desk reacted to my complaint about the fact that their hotel brochure says that they have room service

the room had a strong smell; it had only one towel for two people; not enough information for the shuttle schedule

clean room and good wifi. breakfast was great. free parking, not too far from the airport.

free breakfast had a good variety of items

that it had a parking lot

pool is gorgeous

free wifi was available but not in my room, probably i was too far from the router

the pool was pretty dirty. game room and pool bar were close due to covid.

love the view, there's a big pool, breakfast and dinner was delicious

my room service didn t have enchiladas or a lonche so i had to go with the american hamburger, which

thing, no laundry service

the breakfast was good

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since

and wonderful breakfast

breakfast was good and the personal in front desk very gently

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that

it has car parking

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

room service took an excessive time

wifi signal in our room

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

great deal on laundry

- great value laundry service

convenient location and on-premise parking, make it a great choice for a stay in tlaquepaque

great staff, charlie in the bar! great location. secure parking

the location and secured parking is the best in town.

breakfast was delicious, the room was big and the bed were very comfortable

great breakfast. friendly staff

the breakfast was delicious

delicious fresh breakfast included

great location and good parking

most attractive is the balcony overlooking the pool offering the option of sleeping in a quiet environment with

at breakfast, coffee, fruits and muffins are included in the room fare

room service, amazing staff that was always attending to our needs

they should consider an upgrade from the free continental breakfast.

room, quiet street, tasty breakfast and very helpful staff

they have laundry service at an additional cost however i felt that is something that should be included with

laundry service available

laundry service was mex$70 for up to 10kg load

the portions were too small. it was more of a kids menu breaksfast.

the portions were too small. it was more of a kids menu breaksfast.

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

wifi was good

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

everything was perfect from hotel staff and service to breakfast to amenities.

location very friendly and helpful staff clean and comfortable rooms very good breakfast options we took advantage

secure parking and restaurants and bars nearby

everything was very clean from the inside to the parking lot

offers an indoor heated pool, gym, heating and cooling in room

the parking lot and locativo

every days same breakfast

i need to take 2 different elevaitors to go directly to mr room and with 2 kids is not easy

location is good, but you need to get a parking ticket every single

i couldn t conect to the wifi network with my provided name

laundry had to be returned the same day but was not

excellent location with free parking. breakfast option exceeded our expectations.

wish they had a pool but not a big deal

wifi very good - even in some restaurants outside available

the blackout curtains and comfortable bed are nice. the free breakfast was good.

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

spacious, modern rooms, friendly staff, great breakfast

variety of breakfast

breakfast was okay and the gym was not that great.

breakfast was okay and the gym was not that great.

breakfast was excellent

the breakfast was fantastic

just the parking structure

breakfast overpriced

the restaurant and the facilities, the breakfast buffet is just delicious

has it's own underground parking lot with convenient elevator access

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

bed and sheets good quality; excellent wifi; cheap; clean.

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

wifi

not the cleanest, wifi is pretty slow

cockroaches in the bathroom. wifi was not working.

nice relaxing pool area and friendly staff.

elvetors old and slow, room smelled of heavy perfume, shower was cold, no toiletries just one bar of soap,

the buffet breakfast is exceptional value and the staff are very

pool water had a lot of trash and was unattended

the pool was good

parking right in front of your door in a courtyard that is secure, the air conditioning is ice cold

secure parking on site and fast wifi

room from the front do not reach the wifi so the connection was poor, almost none

clean comfortable rooms and parking was in front of rooms. staff was helpful and nice

there was a parking place in front of the room

the wifi also didn't work ever which meant the tv never worked

and wifi didnt work , the location wasn t for some reason where i expected and is near historic

structure is old, its walls are too thick to let a hotspot in the gallery ensure a stong enough wifi in your

o coffee i had to ask for it, and there was a small restaurant open for breakfast not for room

kitchen is was close

the free breakfast was good depending on who makes it

the breakfast is not included

the breakfast was cold and not very tasty

wifi was very slow and non didn't work on the 5th floor

not even 10min into my pizza wifi didn t work so well,due to the water crises in gdl the toilet and faucet

would have been nice to have utensils in the kitchenette of my room, a stove, sink and refrigerator are pretty

the water in the pool was cold

room service also utilized plastic cutlery only

the parking is close to the room, there is a pool and a gym

there was not enough sitting room at the pool