enjoyed being able to play a game of pool

spa services overpriced (for a mexican spa)

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including

the huts nestled among the beautifully kept garden & trees and pool sets the mood for a little r&r

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

rooms are just a few steps to pool and quaint restaurant

there is a restaurant onsite that served an excellent breakfast (included)

breakfast was great and the lady who served us was very kind

advertise a pool, coffee shop, and store

the garden is lovely and the pool is clean

the breakfast was horrible. i brought my dog with me. he refused to eat it also

there was not a breakfast offered to us . which was stated in the add.

polite staff, room was cleaned daily, bed was made daily, quiet surroundings, local secure parking

did not have laundry

the beginning of our month visit would have made our stay more enjoyable and comfortable) and no laundry facilities

the pool was nice as well

pool was refreshing, mostly dominated by kids

the pool looked great but we did not use it so i cannot comment on chlorine levels, cleanliness, etc

grounds were beautiful and totally fenced, so it was perfect for traveling with a pet

none of the wifi networks reached our room

the room, pool area and dining all have not missed a beat

and the pool was refreshing as well

quiet location, easy walk to center or malecon, good salt water heated pool

breakfast very good. the property is beautiful and very relaxing

excellent wifi

finally, the evening experience was equally frustrating, as the bar offered no food service/snacks at 8 pm and

we did not use the pool

excellent breakfast

and comfortable, good breakfast, great parking, convenient location right on the main drag

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

i loved that they also do laundry, as we were there two weeks

always cleaning, did an excellent job doing our laundry

the staff were awesome and assisted in many ways, including laundry services

like the mosquitos that were frequently in the lobby area where breakfast was served and the bar is located

no in room safes. never knew if the hotel bar would be open, didn't keep regular hours.

swimming pool has no rails for entering the pool so being one who uses a cane would not have been able to

delicious breakfast

also garden of dreams is a little like an upscale bed and breakfast since all the guests can enjoy breakfast

especially once the pool was shocked and didn't look like a green swamp

kind staff, beautiful grounds, great massages, quiet, secure onsite parking, easy walk to main ajijic

the bar was nice but lacked tonic water and extra dry vermouth

i also liked that there were multiple pools with different tempratures

poor wifi reception

the jacuzzi was barely warmer than the pool, but full of kids with toys most of the weekend, there was mold

there seemed to be plenty of parking, and the layout of the hotel and architecture allowed for an expansive

it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

the maid did a laundry and that was very helpful, and the staff were cordial

the pool, the food

the pool was too crowded and not enough seats

no safe or bar fridge in room

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights

the pool was too small.

free shuttle bus 24 hours nearest to airport free breakfast bed is big new

made-to order breakfast, as well as the buffet was excellent

fresh, clean, comfortable, great staff during breakfast, convenient location from the airport

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

no free wifi? parking could be an issue if the next door service is booked up.

that you don t have a laundry at the facility.

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

missing chilaquiles at breakfast

wifi is also

it felt that the hotel was short on kitchen and serving staff

even boiling hot water for my tea (instant coffee also provided)- at 6

the taxi did not find the parking entrance so i went to a different hotel

the breakfast was very good and beds super comfortable

really liked the convenience of having the shuttle to the airport

room service was excellent

the free breakfast and coffee was a plus

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

not enough staff to serve breakfast the morning we stayed.

great breakfast - nice rooms near airport - free shuttle

very clean, great breakfast. smells really nice as i walk in

u have chillis and denny in just steps from hotel same parking lot

we didn t have the breakfast as we left very early for the flight

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service

we chose this hotel because it offers a free shuttle to the airport

breakfast was good, restaurants for our kids were within walking distance.

the beds are not so comfortable any more i had noise neighbors too kids jumping very loud!!!

pool was clean

the continental breakfast, thanks, and always place to park

the breakfast was good and the eggs were fresh. the coffee was hot and tasty.

offers an indoor heated pool, gym, heating and cooling in room

everything was perfect from hotel staff and service to breakfast to amenities.

laundry had to be returned the same day but was not

they really need a pool!

it has everything you need to have a great stay, the breakfast is awesome, incredible variety and the staff is

you receive a voucher for a free drink at bar when checking-in

breakfast and parking

good location. free parking and many places to eat.

simple breakfast and not very kind for breakfast staff

breakfast is ok but they could add more stuff

parking is free for hotel guests

i need to take 2 different elevaitors to go directly to mr room and with 2 kids is not easy

room service took an excessive time

wifi signal in our room

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

great breakfast and access to restaurants

spacious, modern rooms, friendly staff, great breakfast

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

breakfast is very good. environment is really nice.

breakfast was okay and the gym was not that great.

thing, no laundry service

hotel is located inside a plaza and you have to pay for parking to enter

friendly staff, nice breakfast included

and wonderful breakfast

breakfast was great, hotel is within shopping center for any needs- next to soriana

we will return definitely, and bring the kids along next time because the pool is great

pool

we will return definitely, and bring the kids along next time because the pool is great

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that

it has car parking

wifi was good

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

wifi was unstable . kitchen was available there was no cutlery.

gym was not cleaned everyday and they did not put fresh towels and water on a daily basis either

the pool and garden are phenomenal

small parking lot

of service, lack of flexibility, most of desk and kitchen employee look angry, seem service is not their passion

the rooms were very clean and the room service was amazing

excellent value. heated pool. able to swim laps.

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

heated pool was definitely a huge plus

wifi and bed too small

great breakfast. friendly staff

the breakfast was delicious

breakfast was delicious, the room was big and the bed were very comfortable

staff was very nice and helpful. breakfast was served well.

breakfast was delicious and felt like we were eating in a friend's home

great deal on laundry

- great value laundry service

breakfast was light and beautifully presented

the breakfast was great and the ladies were really lovely and accommodating with my 5 year old daughter

good breakfast included

not good, woke up with a neck ache and that they charge more for the pet than for me

i like the price and that it is pet friendly

staff behaviour, wifi , brekafast, nothing except the location was nice

breakfast was awesome lots to choose from. thanks darryl

only concern was that i specifically listed a pet friendly room in my reservation through booking

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

towells and sheets were very hard need to have a water softener in tbeir laundry facility

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

we needed to get some laundry done and it was rather expensive

the pool was cold, the restroom to small, the shower, turbo spa was very uncontrollable

most attractive is the balcony overlooking the pool offering the option of sleeping in a quiet environment with

who wants to take a bus to guadalajara, spend the night in a pleasant hotel, have a relaxed breakfast, and then

at breakfast, coffee, fruits and muffins are included in the room fare

they should consider an upgrade from the free continental breakfast.

the breakfast was good and the service was excellent.

breakfast overpriced

breakfast and location are both very good.

breakfast was excellent

the breakfast was fantastic

the restaurant and the facilities, the breakfast buffet is just delicious

this hotel has a poor gym and the pool is too small for swimming.

wifi was consistent

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

gym is just 4 cardio machines in a super tiny space that would be really hard to use

a grab bar at the pool to make entrance safer

assumed breakfast was going to be continental breakfast but it was mexican breakfast, to which i'm not used

no cleaning for two days, and the breakfast no egg, sausage for breakfast

breakfast was good

the wifi really sucked. to the point it was quite frustrating to organise things.

not what i expected, wifi is useless and they dind't give me an invoice

too small and the parking lot because the door to access the parking was closed all the time and you have to go

room was big and well kept, a mini kitchen that helps with longer stays

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

that it was raining ud83cudf27 and couldn't enjoy the pool.

had some trouble with wifi reaching my room

the pool wasn t clean or ready to use

laundry service available

they have laundry service at an additional cost however i felt that is something that should be included with

laundry service was mex$70 for up to 10kg load

strong wifi

tighten up front door security, heat the pool

the food in the breakfast was not warm or the best.

everything was great ! location ,service , breakfast was excellent

and cold, no heating option - room lacks lights for the night time - no restaurant for meal or room

water in pool ,very cold.

bedroom was amazing, breakfast was very good and a lot of options.

location, staff, strong wifi and comfortable

location; good wifi

swimming pool with no sufficient chairs. room service is late.

everything was perfect! the breakfast was excellent!

gym has limited stations and is very small.

didn t have the time to go to the pool and enjoy all the amenities, i needed more time

eakfast &

good parking and good safety factor

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

and door handle were coming off the door to my room and the room opened directly towards the parking lot

the staff is rude, wifi signal is terrible

wifi is very good which was very important to us since we had two scheduled meetings

location was a residencial zone, near to a mall, good breakfast, beautiful inside gardens, very large and clean

is fine, but the beds are awful they are hard as rocks, nothing works at the gym if you can even call a

staff were beyond helpful, breakfast very good

restaurant wasn't open at the times stated when we arrived, called for room service during it's hours and were

as point of observation need more parking spaces

the free breakfast could have had a few more options.

room is small and wifi is not fast

the breakfast was nice and our stay was pretty nice here

price include breakfast, but free breakfast really few options

continental breakfast & free coffee 24/7 staff were always helpful & courteous

is great, walking distance to the shopping center nearby so close to stores, restaurants, and laundry place

pool was too small

wifi in common facilities

very limited parking on the property but no issue for me as i had a

the room and the pool.

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

air conditioning a bit loud but manageable. wifi a bit weak in room.

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

pool was closed and no mention of it

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

has it's own underground parking lot with convenient elevator access

the service laundry it was very expensive

breakfast was good. lobby and restaurant clean. rooms clean.

location was good, breakfast was good.

btway the charge me extra because i want more cheese in my room service pasta lol

the price was affordable. the location was good. the pool area was the best feature.

room service staff were really nice and attentive

treadmills at the gym need upgrade , i had a water shortage during my 3rd night in my room no cold water

the bed was super comfortable. the hotel lobby where is a bar is very nice

the alternative for a la carte was room service

very friendly staff, super accommodating, room service was very quick and great taste.