we were able to park for free on the street and do our laundry at the hotel via a local laundry service for a

included full breakfast is great; the rooms are simple, but pretty and clean and comfortable; the pool in the

there are no children allowed so good for an adults only boutique hotel

the pool temperature was perfect and the wifi was fast as we were able to stream netflix and iptv without issue

beautiful building, lovely flowering vines, nice breakfast, street parking

i also enjoyed the pool, which i had all to myself a rare treat that made the experience even more relaxing

wifi strength could use a boost

the bar next door bumps music until 11pm

the pool wasn't available while we were there.

separate pool area with sun or shade, good internet, bathroom & water

beautiful and simple decor, great pool, spacious rooms, very clean, great rooftop view!

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

infinity pools on the roof with amazing views

lovely roof top pool

wifi is not good in all of san francisco/san pancho - not the hotel's fault, but challenging to

great rooftop pool and the staff were the best

the roof top pool is incredible

we also used the pool area and it was small but perfect

wifi worked really good, that is not normal in san pancho

clean room, great rooftop pool, relaxing environment

we loved the food at the restaurant, breakfast was included

restaurant and breakfast is

love the peaceful environment, nice pool, very clean room and really comfortable bed

wish there was a bar upstairs to enjoy the views

we also loved the rooftop plunge pool and seating area

it's close to the beach, the bus station, laundry service and restaurants, but in the more quiet part of town

wifi worked great

the hotel has a very nice (and clean) pool, lounge area and is very convenient to go to the beach - about a 2

location is fantastic, and the gentleman running the front desk and breakfast was incredibly friendly and kind

enjoyed the main area around the pool to cook and chat with others fellow

the lady who does laundry/linens is a bit of a gatekeeper

they could have directed me to the nearest laundry in town and i would have been happy to wash them myself for

reserved parking is also a real benefit

there is (limited) onsite parking, which was helpful since we had a rental car

off street parking. very safe.

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

the wifi cut out often but was bearable

pool is beautiful and huge

all of the staff, especially the breakfast staff and manager were so lovely and food was delicious

the wifi was not good and their process for providing and returning pool towels could be more

the room was a decent size and the interior balcony was quite large; good for meals and for the kids to play

we had two balconies, a full kitchen and a really nice, large, fully tiled bathroom with lots of hot water

it has everything you require for a vacation with a nice balcony and kitchen if required

parking lots were save, because there was a door outside of the whole hotel

the wifi only works at the reception. the suite was rather bare bones. not even a night lamp.

parking garage can get crowded.

restaurant was't operating and the upstairs bar was rarely available for drink service

a lot of thought was put into the design of the rooms and common spaces, including the rooftop pool / bar area

rooftop pool is great and gets the sun all day, cool bar area there too

a stay in this room type is more like renting a condo than a hotel room, and the kitchen is huge

i was moved from 2nd floor to 1st same style room but actually smaller with a laundry deck

they have golf carts available for rent, which i would recommend for exploring the town for the day

nice kitchenette wtih daily coffee provided

and location are perfect, beds are comfortable, friendly staff, heated pool

the kitchen could use a kettle for tea

pool very cool water

lovely staff. great location. nice shady pool to get out of the noon sun on the beach.

pool was very cold

very friendly rooms were clean and comfortable bathroom very spacious and nicely appointed nice pool a great

pool is nice, and the grounds are cute and clean

did not have a pool , but you are very close to beach . just a minute walk.

very clean and beautifully land scraped really nice pool area

the landscaping and greenery throughout the hotel and pool area were beautiful as well

can't wait to see the new pool/

shared kitchen is not secure (my beers were taken by someone)

great views from the pool deck and from our room, great location for one block to the beach.

it says it should be a gym and massage, it is not. uncomfortable beds.

the rooftop pool area had amazing views

the rooftop pool with stunning views of sayulita was also a highlight

was helpful to have a kitchen

facilities, old beds with old covers, leaking shower, we had to ask someone to get hot water, wifi that goes

also, the pool was dirty with too much chlorine

has a kitchenette but has bare minimum tools

we didn’t try the jacuzzi tub out on the patio but our kids used it in their room and enjoyed it

the flexibility of the reception staff in accommodating our kids.

clean, modern, spacious. great pool and ocean view. great staff.

now has kitchen utensils small issues due to incompetent builders but no issue ( some fittings/doors not

wifi

no kids which is a big plus

wish i could bring our beverage from our room up to the pool. :-)

the bar service also wasn t great

pool was great to relax in at night

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

so probably not ideal if you are there to party a lot the rooms are nice and spacious and the pool area is

the pool and included breakfast was good too ud83dude18 they had a cold and warm jacuzzi, which was

breakfast was great. beautiful little hotel. friendly staff

kitchen and bar are only open until 3, but you're able to order food and sayulita has lots of

the kitchen also cooked up a custom meal for us with fish we d caught

the only time this was a real issue was ordering room service

to sign tabs all the time even when the meal was included like breakfast just so they could ensure tips for

especially the staff at the tree top bar - christian, ruben & fernando- were extremely nice, helpful and they

only issue we had was with our private plunge pool

the food, views, service, architecture, spa, gym

pool, beachfront

from the grand, elegant lobby to the beautifully manicured landscaping and pool areas, the property was very

the kids loved the water slide

ordered once room service, some of the food was bad but we were not charged

the pools are beautiful and generally quiet and the pool staff esp jorge and miguel were very attentive

the pool areas are amazing

the bed was very comfortable, big room and the pool and snack bar were perfect

the cocktails were good in the sky bar of the hotel

able to find room around the pool with few people arriving early to save a spot and not use until much later

the food at the adult bar was probably the best part for me

rooftop pool and bar were very inviting

the food is top notch, and gary at the rooftop pool bar makes wonderful cocktails

we wanted to get our car there but there s no parking space

the complimentary breakfast was excellent and filling. the location is great.

breakfast also was fantastic and included in our stay

apartments are huge for two people, with 2 full bathrooms and another shower with toilet off the laundry room

the pool bar served great tasting and reasonably priced food and drinks

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

beach was beautiful,pool awesome,and room was great ,,building is bing renovated and certainly will be awesome

the room size was huge we where so close to beach and pool

it was still beautiful for walks and spotting sea creatures with my kids

restaurant was bad, the pool outside our room wasn t maintained enough and there were always kids in the adults

hotel with kids was attached to and shared facilities with an adults-only sister hotel

food and amenities for my kids.

clean, great activities for kids especially the day care all very secure

the family pool was perfect for our kids who are not very confident swimmers yet

felt crowded everywhere, the pool lounge beds were always full - people would wake up early to save them with

my 4-year-old son obviously had a blast at a pool

side of the resort was great for the kids

the magic show was the best for having kids be engaged and watching every movement

the pools

they did not enforce their own rules about not having kids in the adults-only pool

we liked the activities and most of the food. great for our grand kids.

it is kids and family friendly yet not that crowded

room service was suppose to be apart of the upgrade as well but again we were told we had to pay

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

the decor , the details , the food , the fabulous breakfast buffet , the beach ....

and pool were excellent

but this hotel literally had the best staff, reception, bar, restaurant, pool the list is endless

complete dream, so comfortable, amazing staff, beautiful adult pool overlooking the beach

wasn t actually adults only my room wasn t clean upon arrival food was terrible most of the time drinks

although the space was separate for secrets and dreams, you could still hear kids and run into them in common

1 hour for room service and get some water in bottles the ocean view is totally partial, blocked from many

pool loungers were broken or used so badly they were uncomfortable and we would have to switch them

pools were excellent - so relaxing

quality of the food in a la carte restaurants was good excellent breakfast

breakfast is top notch, buffet you have a bit of everything highly recommend

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee

room service food was terrible.

room was on top of the bar with shows every night

room 102 shouldn t be used for a room as it is right next to the staff break room/ laundry/cleaning facilities

(corner stores nearby) when they say laundry will be returned tomorrow, its more like 3 days

we had the worst room in the hotel; wedged between the laundry room and the front desk

have done a great job with the landscaping of the area around the pool

hotel is nice for the price, the swimming pool is good, but there were families with kids, so not so relaxing

add some more tables with the chairs around the pool. maybe some new chairs too.

our amazing suite had an infinity edge plunge pool overlooking the cliffs and ocean, large outdoor shower, and

food and drinks at the restaurants and at the pool is extremely expensive

breakfast buffet was too expensive

breakfast buffet too expensive

there are choices for beach or pool - family or adult - any for dining - which was always delicious

a 2 burner stove top would be good in kitchen

full kitchenette which we didn t need but had the option

friendly and the pool is very nice

staff, location, pool, room

private pool to cool you off or just let you float your day away

safe enclosed parking

being delayed that night our room was not equipped with sheets for the sofa bed so we had have my kids sleep

quiet neighborhood with full kitchen for those who want to stay long term

was told there was no kitchenettes available but people who booked after me got kitchenettes, although they

is pet friendly and the ladies were very nice

maybe expand the wifi into the bar areas

there was lots of food options except for a barbecue at the beach

by far breakfast was the best, omelettes and fruit...water views and good seating options

) so i didn't eat there after the first night except for breakfast on the last morning where i had a

wifi in community areas ok, in rooms very poor

all staff was very kind but: i asked for towels, laundry service, crib, help with a/c, and for all it took

the pool area in the adult section had lots of available chairs daily, so there was no stress to claim

the bar tenders

adult pool closed way to early(should have been open till at least 8pm) the bikes had flat tires and

lovely large bright room with balcony overlooking adult only pool.

breakfast was great

the pool was great

2 you're by the pool and a guy comes by with a large tray and is passing around very little cups (gulps) of

is a little pricey but you do get what you pay for, although i did think the breakfast buffet was a little too

had breakfast in the room on the terrace