the food, views, service, architecture, spa, gym

this is a super special place whether for families with little kids or couples seeking quiet and refuge

this is a super special place whether for families with little kids or couples seeking quiet and refuge

the only time this was a real issue was ordering room service

location great breakfast great

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

long mornings at the beach (which is just a 2 min walk) and refreshing afternoons by the pool

the inner courtyard with the pool is so beautifully kept up

breakfast at the restaurant is fantastic

we also loved the rooftop plunge pool and seating area

love the peaceful environment, nice pool, very clean room and really comfortable bed

pools and jacuzzies /they are total 3, one down and 2 at rooftop

jacuzzi, room and decor, coffee shop close by, walking distance to everything in san pancho, parking for

pool, rooftop jacuzzi, room and decor, coffee shop close by, walking distance to everything in san

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

wifi is not good in all of san francisco/san pancho - not the hotel's fault, but challenging to

we were able to park for free on the street and do our laundry at the hotel via a local laundry service for a

com says free parking

great daily breakfast. staff was superior. quiet .

the breakfast was delicious and particularly enjoyable on the terrace with all the great flowers

a delightful spot, the staff are extraordinary, breakfast is delicious and the sparkling pool is most refreshing

i also enjoyed the pool, which i had all to myself a rare treat that made the experience even more relaxing

great place gor adults and older kids

absolutely no wifi for the 48 hours we were there

would have appreciated being told we had access to a pool

wifi strength could use a boost

the staff, the quiet and relaxed rooftop pool and bar.

great pool and bar on the fourth floor

we loved the food we ordered from the bar menu on the rooftop

we also used the pool area and it was small but perfect

wifi worked really good, that is not normal in san pancho

no wifi in the room

wish we would have had a kitchen, must of misunderstood when i booked the room .

wifi could be better.

besides the parking situation the everything else was wonderful

was told there was no kitchenettes available but people who booked after me got kitchenettes, although they

all staff was very kind but: i asked for towels, laundry service, crib, help with a/c, and for all it took

loved the adults only pool but no elevator excluded many seniors

the pool area in the adult section had lots of available chairs daily, so there was no stress to claim

closing of pool too early

the adult pool area had all the potential in the world with a nearby bar, full sun and ample chairs, but the

the pool was beautiful. the water of beach was warm so having the pool was great

parking lot separate oh hotel

the constant loud continues noise, music, woken up by workers at pool in middle of night.

no parking

parking

coffee and water in lobby free wifi and parking

the pool area was exceptional. very comfortable kingsize bed and room.

pool, helpful staff, close to beach and restaurants etc

most exceptional staff. so friendly and helpful. good food too. pool very clean.

no utensils or crockery in the kitchen unit, what the point?

the room is spacious enough and includes a small kitchen and dining area, which is handy if you d like to

kitchen facilities were good - stove, full size fridge and microwave, pots/pans, dishes and cutlery

wifi is not very good especially in the rooms (as is the case over much of guayabitos) and most of

everything was great. amazing staff, nice large room and great pool area.

lack of kitchen utensils and when requested no response

another staff member at the lobby bar by the name of

the waves were too rough for kids

warm pool, food was great, staff.

was way to loud by pool, our room had some issues that were not taken care of

espresso machine at bar not always working

it's close to the beach, the bus station, laundry service and restaurants, but in the more quiet part of town

it was clean and small also the pool and the breakfast was great. felipe was a great host!!

close to beach and wildmex to rent surfboards. community kitchen for cooking. pool.

the complimentary breakfast had delicious fruit and rice pudding, which reminded me of my grandmother

convenient hotel near the town center. pool was nice and had kitchen available for your food.

the lady who does laundry/linens is a bit of a gatekeeper

they could have directed me to the nearest laundry in town and i would have been happy to wash them myself for

2 levels gave us privacy to be able to put kids to bed and still hang out downstairs

kitchen lacked utensils, but we made do

2 levels gave us privacy to be able to put kids to bed and still hang out downstairs

the pool. not enough sun so is chilly

wifi could have been better

great pool, and it was in a nice location just a couple of blocks from the town center

wifi wasn t good on the top floor.

wifi was not the greatest at times

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

we had a great view of the pool and the beach was a short walk

there s a bar and food near the beach with super friendly staff

no evidence of course and not necessarily the kitchen's fault either

we didn't use the kitchen facilities other than the coffee maker but it's a nice option if you want to do some

since there were plenty of other restaurants around and we could bring our own beverages to the pool

the rooftop was large and had space to relax in the sun or shade, and swim in the pool

a lot of thought was put into the design of the rooms and common spaces, including the rooftop pool / bar area

i had to work some times and the wifi never had issue

of thought was put into the design of the rooms and common spaces, including the rooftop pool / bar area

i was moved from 2nd floor to 1st same style room but actually smaller with a laundry deck

wasn't accommodating, like for parking for our cart

the pool is fun for families wanting to hang by the pool and in the little garden area but it can be

everything worked fine, shower, toilet, wifi, safe etc all were good

our suite was appointed with a kitchenette

very friendly rooms were clean and comfortable bathroom very spacious and nicely appointed nice pool a great

pool very cool water

pool was very cold

lovely staff. great location. nice shady pool to get out of the noon sun on the beach.

was a beautiful hotel with wonderful garden and swimming pool

very clean and beautifully land scraped really nice pool area

the landscaping and greenery throughout the hotel and pool area were beautiful as well

can't wait to see the new pool/

did not have a pool , but you are very close to beach . just a minute walk.

what really stood out was the stunning rooftop pool with incredible views of the town and ocean a perfect

when i came back after the retreat with a friend in tow, alex gave us towels for the pool and then brought my

great views from the pool deck and from our room, great location for one block to the beach.

someone sitting on the chairs outside our glass door, i think they were the workers and their kids

epic views from the rooftop pool, amazing decoration and spacious

also, the pool was dirty with too much chlorine

was helpful to have a kitchen

facilities, old beds with old covers, leaking shower, we had to ask someone to get hot water, wifi that goes

warm infinity pool with bar & restaurant on site and across the street

we parked our car in the hotels secure parking garage

now has kitchen utensils small issues due to incompetent builders but no issue ( some fittings/doors not

has a kitchenette but has bare minimum tools

clean, modern, spacious. great pool and ocean view. great staff.

the bar service also wasn t great

no kids which is a big plus

wish i could bring our beverage from our room up to the pool. :-)

the rooms are stunning and you can't beat the view from the pool deck

wifi was spotty

the rooms are great, and the pool is perfect

the pool and included breakfast was good too ud83dude18 they had a cold and warm jacuzzi, which was

the breakfast that was included each day was delicious as well

very clean and spa like feeling

the breakfast the hotel provides is delicious and their kitchen also offers some delicious afternoon snacks

it s a 100 room resort to start off with so no issues finding chairs by the pool or beach

the bartender in the blue sky bar was great and also the servers at the private beach

a horrid smell was coming from the cabinet under the kitchen sink, similar to raw sewage

the snack bar a la carte food was delicious and fresh

-breakfast the first day was delicious and so was lunch and dinner

apartments are huge for two people, with 2 full bathrooms and another shower with toilet off the laundry room

kitchen could be better

location beach , pool , swim up bar , great food , the rooms are so big

beach was beautiful,pool awesome,and room was great ,,building is bing renovated and certainly will be awesome

marco, on the bar staff took very good care of my requests

add some more tables with the chairs around the pool. maybe some new chairs too.

staff, location, pool, room

good location in bucerias. nice pool and beach.

private pool to cool you off or just let you float your day away

full kitchenette which we didn t need but had the option

a 2 burner stove top would be good in kitchen

because the food at the restaurants was so excellent, i considered the room service food to be lacking

no ac in lobby/most restaurants. no purified water/ice easily accessible pool music not great.

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

ordered once room service, some of the food was bad but we were not charged

to make sales, water was supposed to be complimentary but they would charge almost $10 with tax, kids club #15