laundry in the corridor

wifi signal

room service was quick and very good

free parking in the multi storey car park

location, easy parking and it's free which is a bonus in brighton

did have to step over the laundry when going down the stairs with our suitcases which is not ideal

the laundry was piled up in the hall when i left at 8:30 on a saturday, sort of ruined the ambiance

room service was good too

room was comfortable can t comment on the food and breakfast as we didn t eat there staff friendly and

we didn't eat at the hotel however took advantage of the 24 hour room service, great selection of drinks and

was a little warm but the main thing was wifi was playing up, but that is being very picky

presented hotel , amazing breakfast, lovely bar tender who we enjoyed chatting with, would definitely return if

- wifi signal cut-off quiet early in the morning of checkout

also the spa function did not work

stay the tv in our room didn t connect to the wifi so they amazingly upgraded our room to the best room they

cleaners were in the hallways hoovering, but the room had dirty laundry

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

nothing - all was fine. pints at bar would have been good

also the wifi is a bit temperamental down there

the bar in the evening is also excellent

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

everything worked in the sauna, steam room and the pool was a good size and the breakfast was a real delight

did you ask for a laundry bag and a price list

you need, the room was clean and smelt amazing, breakfast was outstanding and the gym, sauna, swimming pool and

gym maybe needs updating, but that's it

the gym’s pretty well equipped too and the kids loved the pool

was great to have a pool for the kids and we used it every day

there was no welcome pack or wifi code despite them saying free wifi

fact that the bar was closed made for a very quiet evening

enjoyable evening in the bar with great food

everything was fantastic except the problem with wifi,

the service was amazing. the food in the bar was delicious and the room was beautiful.

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

and facilities were superb, including attentive staff at bar and restaurant and exclusive use of gym which was

great location, clean, helpful staff, good breakfast, good gym facilities

family friendly and importantly has a small gym

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

excellent bar and breakfast to second to none

for breakfast x 2 in advance but wish i hadn't as kids breakfast is half price at the hotel

bartender on night shift was fantastic with our room service

for breakfast x 2 in advance but wish i hadn't as kids breakfast is half price at the hotel

to station; friendly, helpful staff; good breakfast; laundry facilities; comfortable

mini kitchen, laundry, pool table and amazing

close to the station, laundry

the hotel had great facilities including a gym and laundry

modern & clean, cooking facilities, laundry facilities, gym.

lack of safety as fire escape was full of towels and laundry

lack of safety as fire escape was full of towels and laundry

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

spa was really nice and had a wonderful massage

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

the very central location, the early check in and the breakfast.

convenient to everything. a few steps from brighton train station. great breakfast.

bed was so comfy, breakfast was great and we had an early check in which was so appreciated

a shame and didn't leave feeling refreshed or rested like i had hoped with a night away from my kids (1st time

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

laundry and room service facilities are available on request

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

room need to have more options like iron box, cheaper options for laundry and a small fridge

when we arrived there was dirty laundry piled up outside our room door and used crockery.

good wifi

not a hotel if you have pet hair allergy

didnt use the spa so can't comment on that

fabulous new spa too

having to wait for clean ones as chambermaid said they were waiting on the laundry

a lovely stay, staff were lovely, the little touches like the cookies for the kids were so nice, hotel was

the breakfast chef went out of his way to check on us as my husband is a coeliac he was very

be cool if kids could stay longer in the pool, and no booking required

staff were fantastic especially one of the bar staff who always had a smile on his face

lorraine gave me a treatment in the spa and i can honestly say it was one of the best i've ever had

the decor & the spa bath, the little extras like tea, coffee etc very nice

the wifi was easy to get onto and worked fine

lift needs updating, our room could use some tidying up, tatty in places wifi was hit and miss although i was

elevator is sketchy there s no room service there s little to no soundproofing so neighbours slamming their

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

lovely cocktails from the bar too

hoping to book a spa room in october

spa facilities great

they had a lovely bar which was an added bonus

our room was round the side and the early morning laundry delivery proved rather noisy at 6.30

laundry not changed daily despite asking for it

located next to street where the truck came to collect laundry and was noisy

breakfast was buffet style and exceeded my expectations

the facilities are great, there is a shared kitchen area one could use to warm up and have food

laundry service was very bad

members at front desk very helpful with advice on where to eat and location of place to do our laundry

loud laundry collection at 5am directly below my room.

wifi - couldn't get logged onto it - despite number of attempts over two days - plus having to have

kids they wanted a room to seaside

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

also the lift , i lift for the whole hotel and staff doing laundry etc

a lovely reception area with a bar behind

early morning noise from bins being emptied and laundry, not good on a sunday

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

from our first room as it was by some sort of ventilation system which was extremely laundry

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

why are the fire doors wedged open by laundry bags

wifi worked well overall, though signal strength varied depending on where the access points are

hotel in general could do with a bit of updating and the seating in the bar area was a little neglected by a

nice clean, basic, rooms with free parking and a bus stop to town at the front door.

laundry was scattered down stairs

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

the room was clean, and wifi, tv and kettle worked fine

this hotel is perfect for a short stay if you are not super fussy or on a budget - there is no bar /food at

clean spacious room good service hotel bar great location very cheap

surroundings bar area beautiful for christmas

staff were helpful and friendly. hotel was in a nice location, good parking,

carpet wasn t hoovered well from a previous stay, rose petals and hair pins on the floor but wasn

wifi was problematic, we may just have had bad luck and been there when the system was playing up

the snug lounge is a quite place to work in with good wifi

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

noisy room next to their transportation of laundry etc

no biscuits in room but saw them on the laundry trolley

lovely hotel, great staff, very pet friendly.

the choice of wine in the bar was a little limited. prosecco by the bottle was very expensive.

woken up by laundry collection. not enough shower gel/shampoo.

laundry truck at 6am was noisy and woke us up

good price, nice room, friendly staff, good breakfast and plenty of parking

wifi worked fine on day one, then it became very slow or non existent.

lovely accommodation. really pleased it was pet friendly. hearty breakfast. lots of character

wifi code wasn t available unless we phoned the emergency number

but one client said they could hear kids in the back ground on check in)

communication from the hotel, regarding check in, and if wanted early check in/late check out

breakfast - lovely room - 10/10 staff 11/10

tv didn't work complementary wifi but nowhere was password given or displayed

want told the password of wifi

wifi didn t work, so i couldn t do any work

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

wifi signal is good