was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

countryside location short stroll into town rural setting lovely indoor pool

the bar and lounge areas had a good atmosphere

smart tv didn't work in the evenings due to high demand on wifi

kids loved the swimming pool

she hung our coats in the laundry and couldn't have been more accommodating

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

the staff were great . especially marco who helped us with our laundry .

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

breakfast first class, parking excellent

decor, character, bar ud83cudf78

the bed was very comfy. free parking and free wifi.

access to the parking lot was difficult

friendly hotel, lovely selection of breakfast

nice rooms awesome breakfast directly opposite a really great looking golf course right in the middle of the

excellent parking as

we found some of the staff at the golf club to be a little abrupt when we were using the gym facilities but

helpful staff, clean, easy parking,

is wonderful the staff are so friendly and helped me plan the best weekend for my partner from golf, restaurants

only thing that could have made the stay even better would have been the addition of laundry

only thing i can think of that would have really been useful to have is some laundry facilities either in the

the other staff were attentive especially reception and bar staff

dedicated parking space kept getting used by someone and staff didn't take any action the entire time we were

breakfast was included in the price and was really nice

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

my only concern was that my room service trays arrived uncovered

shower was not very powerful in our bedroom and showers out of order in the pool on occasions.

outside pool open and lovely for the kids

good choice at breakfast

the staff were absolutely fantastic especially sergio & the bar manager

was good except the service at breakfast when only half the meal arrived and the staff had to be asked 3 times

then unlocked the door and came in with both of us in the room within seconds asking if we needed room service

room with comfy bed, kids enjoyed own space in separate sleeping area

the hotel facilities were good and the pet friendly room excellent with doors straight in to the garden

i'd ordered room service and it came in good time although had forgotten my drink which was dealt with promptly

easy parking

lacks sockets next to the bed, and there s no out of hours room service, there s not even a snack machine

the spa facilities and thai restaurant were excellent

the spa was brilliant

laundry facility in house would have made things easier

oh and not enough working usb ports on plugs my kids have specified

to stay somewhere near paulton s park that doesn t break the bank and where staff is used to kids (knocking

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible

welcoming wifi was brilliant staff were brilliant

breakfast, it's my favourite meal of the day and it was treated with importance

could really do with some bar snacks (peanuts, crisps etc

all pet owners

outside gardens well maintained and outside pool, which if a little warmer we would of been in

service was pretty slow and room service breakfast consisted of cold toast we were really disappointed after

needs a wifi signal in the top floor rooms.

tim greeted us at the reception, bar and at breakfast, great guy and couldn t do enough for us and other

lovely gardens could been seen from the light airy lounge and bar areas with a terrace perfect for the summer

pet friendly with lovely grounds for walking the dog

of parking, easy booking in and out, lovely decor

are no spa facilities, so for that reason i think it is not value for money and also that the price i had

car parking arrangements and limited signage

stay, our only issue was no response when we called reception/room service a couple of times but think the staff

parking was sometimes a challenge in the small parking area at the back of the hotel.

dishevelled but this was certainly not the case arriving at the montagu through the rear secure parking area

good food, excellent breakfast, friendly staff, who went out of way to be helpful

parking was not a problem

kitchenette area microwave kettle fridge & complimentary tea coffee ect

the accommodation was clean and comfortable and the facilities included a little kitchenette perfect if your

good cask ales in the bar and a nice atmosphere in the evening

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

accessible to cruise ships and casino.

room was big. spa facilities

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

- absolutely nothing wrong with it (it was clean and in good condition) - they are just a pet hate of mine as

to the hotel if not we will have to push luggage on the road which can be dangerous if you have kids

clean hotel, friendly helpful staff. good meal in the evening, reasonably priced bar drinks.

no laundry (although many travel websites say it does)

would have liked a self service laundry

easy location from train station, staff very helpful, laundry onsite to use. breakfast was good.

the laundry is rather expensive to use

it was close to cruise dock and train station. had laundry, had the basics.

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

if it had a laundry it would have been good otherwise we made do.

cooked breakfast the eggs are a bit dryed up and black pudding was only warm no orange juice on monday

room and breakfast.

and the gym was great to relax in the evening by the pool

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

good size rooms fully equipped and very clean and the green thoughts to the laundry!

had to chase a bit for my shirt to be returned after laundry

willing and able in recommending laundry facilities close to hotel

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

the bar and restaurant downstairs meant that we didn t need to go anywhere else and why would we when

there is no room

a few technical issues such as wifi and ac unit.

price, location, and getting laundry service.

perhaps we were above kitchen or laundry room but it was at times rather unbearable

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

i liked the style and the beds were comfortable. the kids loved it.

marianna (i hope for remembered her name correctly, she has pink fringe) in the bar was especially great and

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

ample and varied breakfast

the location is perfect for exploring, comfy beds and, wow, a superb breakfast

all the serving bar and restaurant staff were great, flexible and very helpful

we were then denied room service despite placing an order (in person because the phone wouldn t work), within

design of the rooms it much like studio room checkin was smooth and rooms had all you need expect laundry

large room and laundry on site

comfortable cafe seating area in reception, efficient wifi, good laundry facilities

still the laundry was not dry

laundry room needs to have better instructions - or at least for americans

the breakfast surpassed our expectations and i would most definitely stay here again

they changed the yogurt and kind of fruitin the breakfast to my preference

breakfast was amazing, mrs chris loved the pastries

the breakfast tray delivered to the room was nicely presented with ample selection of food

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items

in the event the room was next to a laundry room where there was a clear sound of

there is no guest laundry.

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

no car park or laundry room

my 3 year old son it's perfect so many kids here too

the room service came with a plunger but this does not help anything

very friendly staff and great with kids

good free parking

they have parking which is a bonus to anyone that's gone to a city

and pet friendly, reception and all staff where very helpful

we had a car blocked in by a laundry van for 20mins

were the jetty restuarant where we were seated at a table near a window but right by the kitchen door, it felt

to town centre 15-20mins bedroom suite fab quality breakfast facilities lovely restaurant and bar with roof

staff were very welcoming and friendly. great view, bar on 6th floor was great.

is not a criticisms, i do think that a separate pool for family's, only because when family's got in thete was

there was also a background sound of the waterworks or adjacent laundry during the night from our attic room

we drove to the isle of wight ferry parking lot to take the ferry over for the day which was easy and convenient

car parking restricted - need to be early

get wifi to work on my laptop although it did for other devices

the parking lot is small so you might miss out on a spot if you don t get there early enough

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

laundry deliveries early am

no laundry service

free parking

family, the idea being everyone could could do various activities locally, some walked, cycled, golfed and then

outside of the manor house all just felt like a holiday camp, and our room backed on to the laundry so we were

the laundry was good

room service very hard to get a reply from

distance with just one hand to carry food to help you could have a table or two in the breakfast bar

rather than in a conventional hotel, the round the corner location of the ferry to iow, the pool, gym, friendly

we did this ourselves at extra cost for the laundry

there was a guest laundry room ( 3 to wash, 2 to dry)

shout out lisa f helping with the laundry room and getting laundry powder

travelling with 3 small children, the guest laundry room in the hotel was a great bonus

there is also a laundry on site if you need one

also the new laundry arrived at 7

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

we loved sitting by the fireplace in the shared common room

having requested disability parking we were not advised

good car parking, restaurant and bar

food and laundry still on table etc

room was next to the laundry so i could not have the window open as an extractor or something that was making

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

wifi good

wifi is shocking

there is also public laundry right across the road

* no laundry service

staff are fantastic, little cocktail bar underneath was brilliant

free parking

had access to free on sight parking, the garden was very cosy and clean

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife

encourages pets to stay with their owners, which was not made clear on the website

great that they had the ev chargers as well

very pet friendly. good food. big modern room.

the hotel also offered room service which we did not expect

a hotel that promotes itself as a child friendly destination, they should have offered basic laundry facilities

they sever my kids ice cream/ sorbet with alcohol without telling

takes a long time to get anyone to answer the phone, whether it is reception or room service

very bad wifi and the access to the balcony is uncomfortable - dinner choices limited

it just doesn’t work if you have kids who are closer to the adult bracket

the wifi

given the wifi code when you arrive without having to go back and ask for it

wifi maybe

good restaurant and bar next to property with good food, drinks and friendly staff

room service (as indicated in the info) stopped at 9pm

having the laundry done and a delicious evening meal.

restaurants/bars a car ride away. wifi slow at times.

very slow wifi. could have been the location though. busy road outside.

good off road parking

breakfast was amazing service was beyond amazing. location was perfect with free parking

second the room service just took forever after ordered and paid

parking difficult

parking is quite difficult but you can park for free in a residential area.

only real complaint was that restaurant and bar was closed for refurb and this was not disclosed on the agoda

to meet a list of criteria, which includes staff at the hotel 24/7 and facilities for meals and room service,

have been great to have some pancakes for the kids at breakfast

my little girl loved the kids area

clean room,good shower bath,good tv, comfortable beds,all staff so polite and helpful,good food,kids eat free,

vomited and the staff were so nice and helpful as i got the area cleaned up and my wife took the kids back to

kids eat free and they accommodated to children really well for example the milk and cookie voucher

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

wifi and internet poor

nice rooms, excellent shower, fast wifi, excellent evening food

good wifi