grounds, restaurant has an amazing view, pool and kayaks

the road on one side is very loud with motorbikes, kids, shouting

the room was adequate, clean with comfortable beds and good wifi and a comfortable little sitting area in front

breakfast was amazing

the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds

the kids enjoyed the pool

pool was great and best of all, they have temascals you can book at no extra cost

the kids enjoyed the pool

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

wifi was good throughout the hotel

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

we loved the pool, jacuzzi, and sauna and privacy of the cabins

enjoyed the sauna, hot tub and pool

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable

breakfast was good as well

free parking is available

parking is very steep and narrow, sometimes i had to get up in the morning to allow someone else to

staff, parking and location

wifi in room

bit basic for the price, limited kitchen's choice though the ladies compensated that with splendid fresh

great breakfast

free breakfast was plain and it was deliciously filling

good value for breakfast

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

also the breakfast options were nice, though the service was slow

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

you had to send your clothes to laundry to get them pressed

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

in fact they forced us to use their laundry service - which was expensive

there is no wifi on the rooms, just in the lobby.

fast same day laundry everything is good

the bar is a steep stair climb from the water and there is no drink service in place for guests who are

there ir a bar close and the music is too loud until late.

didn't like that there's no room service

the wifi is spot on

wifi very unstable

breakfast that is included is incredible, the cabina was amazing with the most incredible views,

had a hiccup with our breakfast initially, after some back and forth hotel agreed to include the missing breakfast

breakfast with a view of the volcano was pure paradise we could have stayed another week

wifi is excellent, shower is hot, can't praise casa miranda enough

wifi was amazing was able to take work calls easily