wifi is excellent, shower is hot, can't praise casa miranda enough

wifi was amazing was able to take work calls easily

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us

our room came with breakfast and the breakfast was really good

the place is pretty, breakfast delicious. the view to the volcano spectacular.

hotel s decor is amazing, and the breakfast was delicious

breakfast was fantastic and the chef amazing

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

good location, nice quiet inside room. small deck upstairs to dry laundry.

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on

their laundry was slightly expensive compared to full-fledged laundries

good laundry service

realy clean rooms and a good wifi arround the whole property

wifi best in public areas

also, the wifi really works only in the common areas

laundry dryer sound can be a little loud at times

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

wifi worked well, bathrooms are always very clean

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

and the wifi generally worked pretty well, too

room service - no silence policy after 22h00 and before 07h00 - no hanging space for clothes

friendly staff, great location, great breakfast

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

perfect location and lovely breakfast. clean and comfortable bedrooms.

breakfast was great

the breakfast was also very good

are basic but clean, smells like fresh laundry as soon as you enter

breakfast was very good

the breakfast was delicious

great coffee and breakfast at the cafe cafe just 2mins away

no breakfast available.

clean facilities, friendly staff, comfortable, and great wifi

coffee - quiet and great view from the roof terrace - big room, fresh bed sheets, tv, great wifi, comfortable

the wifi was strong and i was able to work remotely

wifi

the wifi was spotty every now and then but otherwise this place was perfect!

also, the breakfast was delicious

breakfast served a little late

maybe just a little menu to order breakfast items.

didn t take advantage of the breakfast

very good breakfast indeed

love the fireplace in the room and the roof top patio

the staff was super friendly and breakfast was delicious

sure why there was a fireplace in the room

wifi was not great but not important for me at this location.

fireplaces. location. staff

they did our laundry and it was very good

used the laundry service and the clothes came back a bit wet

the staff are helpful - we arranged shuttles through them & got laundry done with a quick turnaround

laundry

laundryservice

the breakfast is full of fruits, and the people of the hotel are super friendly and clean

to be expected - the issue we had was being in room 7 which was right next to the check in and bar and wasn�

it included a lovely breakfast of fruit, toast, jam and coffee

bedrooom opened onto dining area and the hotel bar pumped music out all day until 11pm which is only 2m from

staff listened to my concerns about hotel bar playing music so close to the one the one room downstairs and

2) there's no working wifi

the bad wifi.

we had wifi as well

wifi could ve had stronger connection.

location is good, breakfast is great. employees friendly.

laundry service was clean(after volcano hike we really need this

fair price. good and speedy laundry.

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

they offer a laundry service, and have complimentary tea and coffee for most of the day

they also offer a laundry service which was quick and well priced

the advertised plunge pool doesn t exist. it s just a pool.

the pool was heated, courtyard beautifully landscaped perfect place for coffee or a gallo

besides that the location is great, love the pool and rooms and the service

a bit far from everything and the pool area is a bit dissapointing - no reclining chairs etc, only suitable a

the wifi is terrible, drops out every 30 seconds

room, friendly and competent staff (they actually separated our wool from other clothes at the laundry), lots

beautiful private place breakfast comfort wifi

in our larger room we had a kitchen, but no pots, pans or cutlery which was a bit confusing

also a plus is the parking situation

kitchen is there, but there are no utilities to use it, not even cutlery

location, rooms were clean, you could do laundry at very good price

this place has a great location, helpful staff, laundry service, good security, and a great value

for an extra charge they did my laundry and it was much appreciated

they also offer a laundry service with fair price

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very

the breakfast was delicious and they let us leave our bags while we did the acatenango trek which was

not enough breakfast choices

wifi could be better...and a bit far from antigua center

my husband and i love the breakfast this hotel serves

breakfast was included and very good every day we had it

laundry was a little expensive although convenient

room was spacious, staff kind, facility beautiful, laundry service was fairly priced and prompt

wifi was sometimes down

horrible wifi

our kids really liked the playing area and the garden

), did the laundry for free

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

the room did not have the specified mini-kitchen, and there was no kettle even in an ordinary kitchen

wifi is included in stay

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

we did laundry and it came back same day

the breakfast was very good - probably the best hotel breakfast we have ever had

no air conditioning, weak wifi, surly manager other staff were excellent.

poor wifi, only works in the courtyard simple breakfast regular personal service not in line with the

the decor, gardens, candles at night, fireplace in the room and breakfast.

parking is 2 blocks away (plus they have free transfer)

it was also great to have wifi in our room and fresh drinking water each day (i appreciate that they provide

no parking site.

wifi was spotty so watching tv at night was frustrating

wifi is spotty at times and if you walk at night, the area around the hotel is not very well-lit

were several ants/bugs in the room, the wifi didn t work at all in the room, the tv is pretty old and didn

breakfast was quite good and once again staff were extremely accomodating

the breakfast was delicious as well

delicious breakfast, i would definitely return to this hotel

wifi was useless. didn't work at all for 2 days straight.

only thing was no iron in the room or laundry service. we managed.

the laundry service was efficient and fairly priced

laundry service and the beautiful garden and seating area

laundry service and attentive to things

excellent laundry service (the best we had in 3 months in central america

reception (men who did not care carefully about our needs and questions, women being far better) wifi difficult

the wifi was also difficult to configure and then was slow once connected

location was superb, and all the staff where outstanding from the guys at the parking spot, the front desk and

beds were hard as a rock, wifi did not connect to room.

no wifi connection in the room (not working in room 204)

i don t recommend booking a shuttle or doing laundry through the hotel

of their way to help us - we had lost a bag and they retrieved it for us, they took care of our laundry while

reasonable laundry service too

laundry serv is available for a small fee

hotel had onsite laundry service, which was convenient, though a bit pricey at q10 per pound compared to city

in room 101 i stayed, it was close to reception and laundry area so hear washing machine as well

the hotel is in a perfect location 2 minutes walk from everything, market, supermarket, laundry and restaurants

nice, clean rooms, very quiet. wifi was perfect too!

the wifi worked really well & there was a smart tv in our room

the only thing was the wifi signal that at times was slow and would not connect at times

there was a broken window that didn't open and one window that opened into the laundry room

great location. lovely staff. laundry was done very well.

noisy no wifi bad bed

unreliable wifi

kitchen equipment is mostly broken

breakfast is ok, wifi works, some of the staff speaks also english

building work going on and pool being cleaned as we there but this did not spoil our stay

the pool was too small

location close to everything breakfast and parking included safe environment

pool too small, expensive room.

we used the laundry service the hotel recommended (and is affiliated with) and one shirt was damaged

my room was right above the laundry room, don't was loud at times

laundry is located just 1 minute from hotel

the wifi became an issue as i work from home. other than that the stay was excellent

wifi didn t really work well in the room

the location was fine and the laundry service offered was good.

breakfast simple but good, wifi good downstairs, not upstairs. bathroom nice, big shower.

the wifi is very bad and constantly disconnected

wifi was strong

wifi wasn't constantly good, but okay.

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

15 - a dingy room at the very back, noise from the laundry next to it

the second one didn t have a good wifi connection and i found two roaches on the room

wifi worked quite well :)

the mattress was very old and uncomfortable, and the noise from the bar across the street was loud enough it

great hotel, good location and cheap laundry service !

they have wifi, in our room we didn t get any signal, so we were forced to use our mobile data, but either

no room service or other amenities , no water to drink

wifi would sometimes cut out, but it was good for the most part

location, very clean and regural room service, hot water, very friendly stuff, quiet and

also they charge 40q a lb for laundry which was literally outrageous

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

the cable and wifi were free and rather reliable

after the upgrade, wifi is not stable enough for videoconferencing

laundry service prices were excessive,there was no view from the room, location was fine just a 10

more space around the pool there are only 2 loungers and someone was always on them

good service and everything was well maintained and super clean, beautiful courtyard, good room service

we couldn t enjoy the swimming pool because it was in manteinance all the weekend.

interior patio/jacuzzi, comfortable bed, nice staff, good location, on site parking, room service, restaurant

laundry service across the street and center is a block away

the hotel s restaurant is fantastic, as is the spa that operates out of the same building

outdoor rooftop bar seemed closed during my stay in the evenings

defintely get a massage at the spa after you hike acatenango

location, aaaaamaaazing breakfast (truly, 10/10), very attentive service all around

beautiful & breakfast was fantastic

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

from the taxes and 10% tip charges, i was not aware i was being charged another $80 worth of parking, breakfast

lack of wifi in most areas, including room. few electrical outlets in room.

there are 9 beautiful rooms, each different from the others, some with fireplaces, anterooms

cheap laundry, it was actually cheaper than nearby laundry places

laundry service was reasonable price

they also do laundry for a good price

it had wonderful kitchen and laundry facilities

they have laundry service

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

they offer laundry services for 3-6 euros, depending on the load

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the

couldn t do laundry because it was saturday night and there is no laundry on sunday

the laundry service shrank/damaged my clothes beyond repair

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

pet friendly can improve

the wifi sometimes stopped working for a few minutes but then it was good again

the wifi there was very fast compared to most other hotels and locations in guatemala

the villa was spacious and had a kitchenette

the breakfast was tasty, and the entire staff was very helpful to any of our questions about the city

great breakfast

the beginning the wifi didn't work

more breakfast selections ,incorporate more traditional dishes. everything else was excellent

the room was huge, the breakfast was awesome and all the staff exelent

parking is not on the premises

beautiful, impeccable, nice staff, amazing breakfast

more breakfast choices

great breakfast

laundry service good

clothes came back from laundry looking worse than before

staff were helpful with all our questions, organising tours, laundry etc

rated it higher had the staff not wasted an hour of my time by saying clothes i gave them for the laundry were

also, their laundry service was fast and did a good job for a fair price

we also benefited from an excellent (and super, super fast) laundry service for a very reasonable price

great price for doing laundry

good customer service resourceful and friendly my laundry was done ( for a fee)

quality cotton bedding and there are laundry

de agua in antigua -perfect location, close to everything -comfortable beds -hot shower -good wifi -free drinkable

personal, my room was next to the laundry room and the stuff woke me up very early (they were talking and make

staff was helpful to arrange for expedited laundry services after an outing to acatenango

placed next to public coffee and laundry room

first room i was assigned was in a dark corner next to the laundry room

room given to us was next to the maids room and next to the laundry room so you could here the staff chatting

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

i also got completely ripped off with my laundry and charged $120 for a few

no hot water, no wifi

had a car so a parking spot was necessary

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious

even though we didn t use the kitchen area, it was very big and well equipped

they have a own laundry and they wash everything after a customers visit - even the blankets

friendly and very helpful stuff and the convenient spot, the useful extra services like laundry and the nice

they do laundry on site too for a very reasonable price which is very handy

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

they also offer meals, laundry service, and airport shuttle although all three are extra cost

laundry and spa services were good and easy to get from the concierge

cheap laundry prices

hotel was really nice, the breakfast was good with a lot of options from the menu, awesome view to the volcano

wifi was free of

the location was amazing, rooftop bar was cute. very friendly staff till a certain point.

breakfast was good, very quiet hotel.

enormous room, nearby a shopping centre (large supermarket) and a very nice fresh breakfast!

breakfast was pretty amazing, the staff was wonderful and it was really clean

was clean and cute, staff was nice, breakfast was very good

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

the bars of the monkey bar in the kids area are loose and kids can fall

the rooms, the amenities the parking and the pools

this is a great place for kids-- there's a little daycare room, a large pool, pingpong tables, a playground,

the gym area needs more love, especially the jacuzzi.

there was only one restaurant open and it looked like a gym, the food wasn t bad

very good breakfast

good breakfast included with a great view of the volcano

place was really clean and the staff was amazing, i never had a problem with the wifi

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

spa was really good too

our kids enjoyed the jacuzzi with the perfect warm temperature

good food at the breakfast buffet

didn t like that they charge so much for the mini bar and that they charge gratuity on it as well which they

the room size was perfect, the room service very good, we enjoyed our stay

good laundry service around the corner called 'cafe siete' if you need it

the laundry is located under the stairs, so there is always a pleasant and fresh smell in the common

laundry service just around the corner as well

good location, price, and breakfast

great staff, excellent breakfast, comfortable place to stay.

they even had laundry service which was really helpful to us and even had the facility to clean your shoes

laundry is more affordable elsewhere

central location, kind staff, quick laundry service. had a great stay.

nice location, cheap laundry service, balcony off lobby

they offered laundry service with a affordable price

we could store our luggage and they could help us with our laundry very quick

their laundry service is great and fairly priced

laundry service was poor

i can just recommend to everybody who visits antigua (especially for women or when travel with kids): don t

really nice staff. nice interior patio you can work there with a great view and good wifi

the continental breakfast isn t continental by american means (in usa a continental breekfast is an

there's a restaurant and a bar at the hostel

and friendliness of staff, bar with live music attached so if you want a quiet place choose another spot during

place; beautiful courtyard with seating and a fire lit in the evenings as well as two indoor bar areas (generous

great drinks and beer selection, great breakfast, incredibly helpful staff, a cute little terrace, and absolutely

i am so glad we were able to eat on a rooftop bar rather than inside

the first room was in corner next to a bar and no windows

the room off of the bar is noisy

wifi in the rooms, no hot water in shower, jacuzzi and laundry facilities are not available like

nice pool

beautiful property, very quiet and good breakfast

water the whole stay and i asked several times and they did not fix it, the weather was cold my kids could not

is a bar with somewhat louder music close by

is near the hotel that offers laundry and yoga classes

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop

super nice staff, good breakfast, quality of sleep, fast wifi, plenty of plugs, great location

room, amazing patio area, amazing view from 2nd floor terrace, free breakfast, free parking included

wifi. breakfast. service.

laundry service was the worst

they did change the room, however it was right next to the laundry room which meant

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

the wifi was weak - we could scroll the web most days but not take video calls

made it seem like there was a pool, but pool is at another location 3 blocks away

they even helped us to send out our laundry to get it done

helped us store our luggage for overnight hike and also allowed early check in

the hotel is centrally located and even has a parking lot in case you rent a car

parking is available on site

wifi but it was the storm that stopped the wifi so it's not their fault

pool is not a great place to hang out with friends

everything. the fireplace in the room was an amazing touch!

huge ceiling, artwork, jacuzzi, fireplace it was like a house inside a hotel

i appreciate the internal museums, gym, pool, steam room

such a nice place for a small, tiny , 3 machines, 4 square metters gym.

wifi is basically nonexistent

very noisy kids running around screaming until after midnight

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

great wifi

really enjoyed the coffee in the room too + the laundry service

there is a great and reasonably priced laundry service

great hot water shower, amazing linens and excellent wifi

breakfast

the spa bath was lovely and exactly what we needed for quick recovery

no laundry service available through the hotel - but there is a laundry about 8min walk away

they also had a laundry service, and that was incredibly helpful

they also did a good job with our laundry

wifi was functional majority of stay and hot water plentiful

great breakfast, friendly and helpful staff. good and stable wifi, always clean.

a 5am start), and their laundry service was quick and could be done overnight

no ice or bar fridge available

the wifi connection in the bedrooms was not good

the breakfast was good. the coffee in the coffee bar is great.

good wifi