they don't have some of the advertised features such as no laundry, no restaurant, and the spa that was advertised

around bath, pictures on booking are way not of what hotel represents; wearing caps in swimming pool, foto s

plenty of parking and reasonable access to major routes

lots of car parking

building with big rooms big parking beautiful area good breakfast nice staff working there very good

terrace was perfect for us on easter monday as we could cook a little dinner and run a load of laundry

well managed and clean with communal kitchen area with access to making hot drinks / cold drinks

equiped kitchen with tea, coffe, all the necessary plates etc common room, big kitchen and terrace, where

bar in village where you can get an evening meal

found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

the hotel has a cosy restaurant with a good look as well as a nice bar area

had a restaurant and bar on site.

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat

also very flexible: if you do not need havy breakfest, you could take a very good coffee from the bar and some

it was a very short walk to the sea with an amazing beach,we had dinner at the bar on the beach as it was

awesome pool on the premises.

it was a shame that guests had to pay to use the pool

delightful pool and gardens

everything. location. decor. staff. breakfast. pool. grounds.

there is also no minibar in the rooms and with no shops near by this was a bit of a pain, especially on a sunday

nice views, big gardens, nice pool, great breakfast, nice interior

have made the same comment that it's a shame that the room service menu is not a little bit more comprehensive

pili even did our laundry for us

bar staff were kind even when we wanted a drink late into the

plenty of car parking

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

easy, onsite parking

room, large safe) 6) good price-quality ratio (78 euro / 2 people / day, bb in june 2021) 7) free parking in

only problem was that the wifi was not very good

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

the smell is too strong, it reminds me of the smell around an indoor swimming pool

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary

the bar and restaurant were pleasant and busy

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

we were given laundry facilities (washing m,achine) and lourda didn't accept any payment for this

great to have use of a well appointed communal kitchen and dining room- future guests should be aware that you

location high on the hill overlooking deba really friendly and helpful owners restaurant and bar 75 metres away

room had unexpected kitchen facilities

lourdes was supernice and explained everything very well, there was a nice kitchen to use and amazing chill

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

the wifi system has a problem and lacks any security

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn

no tea or coffee making facility wifi spasmodic at best

style, the bed and bed linen, location, easy adgang and parking, breakfast

location, room, staff, tv, parking, shower,

went off a couple of times which affected the wifi

our visit was out of season; the parking is off-street, not enclosed, and

the bedroom was very spacious and the welcome and recommendations excellent. good parking

no laundry service, if that matters to you.

bar could have done with more staff or waitress service at busy times

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

parking, large balcony, swimming pool, walk into town.

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

difficult to find car park on arrival. wifi was rather unreliable

chose this hotel because it was on our route to southern spain and was pet friendly and had secure parking

it was convenient to have laundry service but the clothes didn t come back quite as nice as i expected

parking slots a little small.

enough parking space close to the hotel

choice in snack bar was poor (and unfortunately the restaurant was closed)

was great, food very good, staff very helpful room was big and clean and well catered for the dog parking

the hotel had plenty of parking and lovely gardens

free parking

i had to then start all over again half an hour later to find someone who could help me with wifi and and give

parking on site was plentiful

were or have leaked, so although not effecting our stay it did look a little tired where carpets and walls were

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

worth noting the pool indoors and there is really nowhere to sunbathe.

lovely spa facilities room size and decor was perfect

we only wished that the spa pool and steam room were open more hours a day.

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel

the bar next door.

bar not open until 7, so missed out on a full evening s business from 4 bikers

the windows have no barriers so quite dangerous for kids

wifi was very poor especially in the evenings

wifi signal in my room was extremely weak, but was fine in the comfortable lobby area

they laughed at us when we asked if they offered some sort of laundry service

the hotel bar is good for coffees, croissants, light meals etc, and the whole hotel is dog friendly, its so

parking good , breakfast good, staff very friendly and helpful

very pleasant place to stay . dog friendly. good wifi. secure parking

gym was not a gym, just a grubby room with broken exercise equipment

- very clean - pleasant - friendly staff - free and safe parking in front of the hotel

the shower was excellent and breakfast was scrumptious

peaceful, friendly, comfortable, great value, secure parking, superb setting

parking in front of the hotel in a very secure place

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

the availability of a laundry room was unexpected and useful

also has laundry

very handy for the amusement park if you have kids - but not close as to be intrusive

wifi was available

we wanted a hotel with a coin laundry this did not

laundry service is very good and quick

guest coin laundry

the laundry van was very loud monday morning waking us very early

min drive to monte igueldo 15 min walking distance to the funikular ondarreta beach pet friendly friendly staff

no laundry services daily. limited staff at the desk for help during evenings

place to dry your laundry

was further out of the town than i expected the bar wasn't always open and not a great arrange of

there was only one person, doing the check-in and reception, answering the phone and running the bar with terrace

it has small gym although better say a couple of cardio machines and some

breakfast was excellent, a good choice of spanish meats, cheeses, bread and pastries

the staff at the bar are extremely pleasant

the bar staff were neither pleasant nor helpful

we had the most amazing view of the iconic peak of txindoki from our room and from the rooftop bar area

breakfast buffet was good, so is the half-board option

garage charges are high 25 per night as was laundry service

pet friendly

hotel bar was lovely and relaxing

pet was

wifi is terrible! it does not work well in the room. it was intermitent.

location was good; breakfast buffet also good; bar with snacks or restaurant available!

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

bar and restaurant are really really nice

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

there is free parking right next door and beautiful views of the village church

breakfast

the breakfast buffet was also very nice

staff were friendly and accommodating. breakfast was delicious and the room was perfect.

was through the bar next door

the owner was exceptionally helpful and friendly. the lady serving breakfast was also lovely.

location, bar and motorcycle parking facilities were excellent

the bar on the ground floor is a nice place

good complimentary breakfast

rooms, view, breakfast, location, rooftop pool, free wifi

bar and the restaurant were very pricey

the 'gym' was quite pathetic

bad wifi

breakfast and scenic view from room and restaurant

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

hotel is pet friendly

staff were amazing. the pet accommodations were excellent

laundry services very expensive

would have found it useful to have an iron in the room as laundry costs very expensive .

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

room service, air conditioning was too hot

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly

cleanliness super comfy & the bar restaurant had the nicest staff at night

they have their own bar and restaurant downstairs

tapas bar was awesome - food extraordinarily tasty

remember though kids, this is donosti and this is what 99 gets you on a monday night

to the beaches, restaurants were close by 10-15 mins walk, friendly and helpful staff and the wifi worked well

there were also kids making a racket at 6am

wifi never worked in my room

our kids had 103, also a great room

plenty of parking and a great bar with very reasonable prices

big parking, great staff, cafeteria for breakfast and drinks in the evening with a pool table

the bar ladie and the gins we had was 4+ stars very nice.

easy access, good parking and well lit parking-lot

we were told the bar was open until eleven and returned at 10

similarly with the laundry

i tried the room service on my first evening after a long day, the service was quick although i didn't get my

the bar serves lighter food from the restaurant that is just as good, rather cheaper

no room service with very limited food

the parking lot was a bit difficult to drive into and had some limited space.

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

restaurant in san sebastian even in oiartzun also at londres hotel restaurant, but we find out barcelo vasca

the wifi (not always working)

the only note - they have a large swimming pool, but it only opens at 11 am. why not earlier?!

we have heard kids running in the hallway next to the elevators

comfortable property with great seafront location, amazing views and nice rooftop pool service was very friendly

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

- although advertised with pool the rooftop has what can be considered a jacuzzi with 4 (four) sunbathing chars

great views from the outdoor bar area

we wanted room service but most of the menu was not available because they didn t have the ingredients