no laundry facilities on site

- how come they don t have laundry room in the property

wifi was spotty and frequently not working

inconvenience of construction going on. no gym facilities

parking lot was tight.

pool was very cloudy and lights didn't work

the pool

would have liked a yogurt or fruit option for breakfast as well as a toaster for the bagels

the buffet breakfast was served at the restaurant and was delicious

cold hallways, cold pool, very very dry rooms

there was a laundry room alongside having a mini fridge and microwave in your room

they searched the room twice and went through the laundry by hand to help me find it

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

the hotel had laundry as well, which was great after two weeks on the road

breakfast was ok, room was good and clean good location and my kids enjoyed the pool.

the guest laundry was not working

no laundry soap for sale in laundry room!

blankets and pillow plus they charged me extra money than what it said in my reservation the wifi was awful

if you stay a night you should be able to get room service breakfast included in the price of the room

understand the restaurant and bar being closed but i do believe that this should be stated when booking

location, overall aesthetics, provision of laundry room

location was central, the rooms were clean and comfortable, the on- site restaurant and bar were convenient

if i had to pick something there is really no gym - not a big deal but that is it.

room was a bit smaller than expected given the price point and there is no gym.

faulty elevator no food because the restaurant was being refurbished erratic room service

a great pool, whirl pool, laundry facility, excellent location right off of rte 95

taped off exit doors by front desk, hot tub out of order, flickering or non working lights in laundry and room

i was able to do laundry which was great since we stayed here in the middle of a 16 day trip

wifi was a little slow but i do understand it was free wifi so it s not going to be the best

to merritt parkway, great check-in, great clean room, wifi, everything good

it is right next to the laundry and maintenance rooms

the beds are extremely comfortable , and the pool looks wonderful .

it s was nice to be able to return from a busy day at the aquarium and not have to drag the kids out to dinner

we knew there was an indoor pool, we didn t get to partake

the pool was great for our kids

no laundry bag

there was a kitchenette in the room and they have a laundry room!

laundry room is in a safe location near the front desk

at the hotel, we were not allowed to use the wifi and had to beg to use a restroom

pet friendly .

they have a gym that is very convenient and inconspicuous

it was a great especially when traveling with kids

breakfast that was included in our stay consisted of a coffee bar and packets of oatmeal

wifi kept dropping connection while i was trying to work.

their breakfast bar has been the best i've had

nice onsite self-serve laundry

like that it had a kitchen reason why we choose this hotel - my mate is an essential worker and has been working

limited breakfast options no syrup with waffles

the breakfast was good.

locate as it is behind a sister property, springhill suites, and one must navigate through their parking lot;

breakfast was good and the game room on the second floor was a nice surprise for our group

the rooms are big and the breakfast gets the job done

having a kitchen in the room

the fitness facility was adequate

the room comfort, breakfast.

coin laundry

nice breakfast, nice treats and coffee in the lobby, convenient location and parking

i appreciated the free parking

selection of breakfast items and the various choices were great

the wifi wasn t working

parking by door laundry right off highway

location. well maintained proprety. laundry facilities.

s , laundry ext

laundry room was broken, which was the 1 reason i booked the room

location, outside property with grills, laundry facilities

she said no towel and brought me to the laundry room where i was told there was no extra towels in the entire

one more, i went out for a few hours and i left the towels in a laundry bag by the door in hopes of getting

then on my second night of my stay i wanted to do a load of laundry

the laundry room is nice to have, but it would be great if there were more washers and dryers.

2nd night my key did not work and i had to hunt down staff hanging out in laundry room

advertising said all amenities breakfast and laundry service

the on site laundry is perfect if your traveling and the staff is always phenomenal with any need

the only thing was the dryers in the laundry room, it did not dry the clothes.

there is a laundry room in the facility which is very convenient to have

laundry facilities was clean

facility had guest laundry which was very helpful

good laundry room

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

having a laundry room is a plus when traveling

breakfast options and laundry facilities

me room next to laundry room and did not change it for the next day

the laundry room was a great addition

had to go to the laundry room and pick them up ourselves

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

very good location and the laundry room and rooms with kitchenette are convenient

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

the free shuttle to walmart

clean, updated, free breakfast, room had extras like kitchen area.

breakfast was great and the omelette bar was a nice touch

pool was chilly.

bed was comfortable. staff was helpful. bar and breakfast cafe on site.

room size and ample parking

kids playing hockey in hall until 945 on first night

parking was close to hotel & parkway

no dinner buffet. more onsite laundry machines.

no laundry bag available

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

kids love the water slide

was no room service because of covid

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

everything was wonderful inspite of no pool available due to the covid 19.

outdoor patio, gym. just easy access to everything.

bartender served me a couple minutes after the bar closed.

laundry was always closed when we called

there was no breakfast as indicated.

the manager suggested i park on a side street

breakfast, there should be someone who can make waffles instead of trying to figure it out

room i got first said no smoking but smelled like cigarettes and i had my kids but we got switched and the room

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

grateful for because we were towing a trailer and was able to look out the window to the back parking lot

gym could use some exercise

hot-tub / pool was shut-down...grandsons were very unhappy...everything else was great

1 laundry area - with a small washer + small dryer

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

staff was great very clean breakfast good

parking was a bit rough

breakfast ran out of items

laundry room

they had a laundry room, which came in handy

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

laundry, ice machine, and gym closed(water damage) or broken

only one washing machine in laundry room for the entire building

not all rooms have a microwave, so you need to use the one in the laundry

laundry room was adjacent to front desk

not much use of wifi didn't work well. staff was minimum

by a noisy truckstop, full diesel, smoke and sketchy clienteles smoke cigarettes in the parking lot and marijuana

by diesel smoke noisy trucks, sketchy clientele in the parking lot pot smokers it

everything and the extra amenities like coin laundry & gym.

noisy beside our room, small space for breakfast, unpresetable laundry room

continental breakfast ended at 9:00 on sunday morning. :-(

complimentary breakfast could of been better stocked ....

the continental breakfast was not much

breakfast was great

breakfast was more than adequate

room was comfy and clean, with a great shower, plenty of toiletries and fast wifi

excellent room, staff, breakfast and location in a town where i grew up

grounds, lovely rooms with very comfortable beds, helpful and accommodating staff, good breakfast

no fireplace

dining room kitchen closed at 8:50 pm advertised open until 10

the staff was excellent, helpful. spoke very nice. room service was prompt.

i liked the fireplace,the kurig coffee pot,the shower facilities

easy walk around the pretty town lots of shops, restaurants, bars

the free shuttle was extremely useful as was the laundry service

similarly, the guest laundry dryer lid or door got opened by itself and wasted my money and time both once

didn't want to pay an extra $14 per person for my kids to eat half a bagel

ud83dudc4dud83cudffb also great with kids in tow

what i most enjoyed though was the pool; it was clean, not over-chlorinated, and the perfect temperature

free breakfast pool gym coin laundry drop off dry cleaning grocery shopping

full breakfast is included

staff, clean room, kitchen with microwave, and quiet stay

room has its own kitchen to cook for yourself.

pool clean

crazy pet fee, broken ac case (rusted out underneath and falling apart)

let us do early check in and late check out and my daughter took full advantage of the pool and hot

let us do early check in and late check out and my daughter took full advantage of the pool and hot

clean and we really enjoyed the pool

the location, parking, staff, room super clean.

no laundry (despite advertising on booking

i was a little disappointed that there was no laundry facility on site

was no comforter, no extra towels (i asked about both and she even took me into their laundry facility to show

location was great and amount of parking spaces were plenty

more breakfast choices that are healthy

the breakfast was way better than we d been expecting and the guest laundry made life very easy for us

pool wasn t open

pleasant staff. nice breakfast. clean. comfortable bed

early check in

staff do not welcome you no staff coming out to say hello or anything no valley parking did they self serv

to have my laundry

were out of some breakfast items

had adequate parking

a little noisy with kids running on the floor above.

convenient location. easy check in. nice gym & pool.

not laundry facility

right off the highway plenty of parking friendly staff

breakfast ends a bit early (9:30 m-f).

sue the lady that handle the breakfast was very warm and friendly.

convenient location and ample parking. fast wifi internet.

the bed was very comfortable. the laundry facility and business center were an added bonus.

complimentary laundry on site was an added plus

you could keep quarters for laundry at the front desk, like at the laundromat/s

the reception area is nice and they have a free laundry for you to use.

this location has pleanty of parking, gym and a laundry room, which makes things very convenient

location for where we needed to travel to, rooms clean and comfortable, laundry facilities and small pool

the laundry room was really convenient

i love the arcade room & the gym & laundry room all clean

the dryer in the laundry room wasn't the best and required multiple cycles

like that there is a laundry facility as i was there for 9 days

had a laundry

extremely messy ,unclean rooms dirty bedsheets , dirty laundry , stale food at the breakfast table 'will never

the garage outside is full of cigarette butts and the laundry is no longer available

the garage outside is full of cigarette butts and the laundry is no longer available

breakfast

and helpful staff laundry facilities on site that actually work great breakfast and breakfast area convenient

needed to use the washer/dryer, but had to run my son s laundry twice bc the machines didn t work well

out of laundry detergent to purchase

laundry room very clean

the breakfast area was small and a bit crowded

think it is the first hotel i have been at where the bathroom laundry did not include a wash cloth

100.00 pet fee

the gym machinery a bit oldish with slow, buggy softwares

no cups in the gym to get water

there is not much for the kids to do so i wouldn t recommend booking the location if you have small children

the staffs were really nice. laundry on site. room was spacious and clean.

advertised that their was a pool, but it was not open

using filter for pet friendly hotels and choosing based on total price i was disappointed to hear

to go bag breakfast was thoughtful

the breakfast was also very good, the best i have in a long time at a hotel

there was a microwave in the room, and laundry bags.

t try to help my situation knowing i had my 3 kids

the pool was fantastic, my kids adored it

food was awful, ordered wings for dinner, not like they use to be and werenot good and my kids didn't eat the

i booked the room- i requested to book the pool as i had two kids- when i arrived they did not have us on the

wifi was nearly non existant unless sat outside in the cold... still very slow

wifi wasn't working and the front desk wouldn't fix it

wifi was shaky -- it kept going in and out