we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

the swimming pool was green. apparently having problems.

was told prior to my visit that the pet deposit would be $50

easy parking, room was clean, breakfast usual for these types of hotels

parking area poorly lit

pool was not maintained the chlorine levels were too high strong smell of weed laundry

no indoor pool.

the parking lot was a little crazy

the pool was closed and the elevator is very slow. minor things.

pool wasn t clean and not ready to use

the pool could have stayed open later

could have had a better breakfast

need more parking and entrance doors.

nice staff, pool clean

great breakfast with a friendly smile and conversation

and i also liked that i was able to use the laundry facilities to dry

stayed here with my husband and 2 kids

(i think that was her name) she works weekends prepares breakfast

loved the breakfast - it was hot and safety precautions were taken

we enjoyed the pool & work out room

the room where the indoor pool is was miserably hot, therefore did not use it

my kids really enjoyed the indoor pool

the wifi was not good at all. had to take my phone off the hotel wifi.

it didn t offer free breakfast.

not having a bar and music new years eve with party favors like hats etc

missed the hot breakfast

pet fee on a 4 lb dog for one night

wifi not free. location not convenient to memphis. area surrounding hotel less than desirable.

super comfy bed & bedding. staff checking us in were so thoughtful. breakfast was free & good!

were charged extra $100 for my pet and never ever got charged for it, we have used towneplace suites in dallas

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding

no towels at the pool

breakfast was a bit scarce not too many options but still good

we requested a pool view room & it was on completely opposite side of hotel & we had to wait for them to get

we went to our room and started to get out three young kids, who were exhausted, ready for bed

it s was ok not really a breakfast person

the pool wasn t open

there was no air in the lobby or hallways, there was trash in the hallways, no breakfast, and no pool

friendly staff and clean pool

has some cosmetic issues, and the pool had no chairs and was full of dirt and hair that never changed the duration

laundry room charges $2 in quarters and they don t have a change machine

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

second room: found open jar of petroleum jelly and fair rose petals under edge of bed

tried to use the gym

they do not have a good choice of breakfast

my son left his jbl bluetooth speaker and before we got out the parking lot

location. good lighting in parking lot. smelled very clean in foyer.

breakfast was great staff very friendly and helpful

were comfortable, breakfast included, no hidden fees, friendly staff, pool, free parking, plenty of

the breakfast was the best breakfast i had ever eaten at an hotel

of ball teams there wished they had a larger laundry area

met our friends family here, and between us we have 7 kids

i understand your pet policy i have to say being awakened early in the morning by a dog barking was not pleasant

the kids liked the indoor/outdoor pool

kids (5-12) need better supervision

the facility itself is very well kept, you can do laundry for free which was nice, free daily coffee and the

kitchenette was nice

the kitchen appliances could have used some maintenance.

small kitchen so you could cook during an extended stays

cleanliness, spacious rooms, separate living room, kitchenette, and bedroom.

the laundry room was a disaster as well as none of the washer and dryer worked

i loved the laundry room

room was too close to the laundry area and washers/dryers could be heard throughout the stay

everything was great from the clean rooms, breakfast, staff, parking, and clean pool.

breakfast was wonderful too

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

the pool was great and we loved breakfast

the pool in the wintertime!

the kitchen in our room was very nice

hotel was very clean and comfortable, nice and roomy and they accepted pets

their laundry room was down!

we needed transportation sooner than the shuttle offered and they gave us 2 recommendations

we loved how clean the hotel was. the open bar was amazing. staff was amazing and helpful.

there really isn t a lot of parking.

were a lot of parking spaces that were not accessible because they were covered with construction materials

bathrooms could us some up dates,sad the pool was closed.

we called to see if they allowed early check in and they did for a decent price

parking

pool

very good breakfast

to use the laundry, the machines worked fine but it was not clean on the floor at all

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

did not work tv did not work in living room smell of gas in kitchen area, at different times

pool area was also very clean

clean rooms with kitchenette

we asked for a bag for laundry and they had nothing available

there were laundry facilities

everything.. the bar was especially a plus!

the only thing is that the breakfast was the same thing everyday.

was not friendly, my room was not ready on time and the room was dirty (i found someone else's room service tray

kitchenware at all in the kitchenette

breakfast did not have any hot food or carb free proteins. it was all breads, sweets and cereal.

it would have been nice to have a full breakfast other than continental breakfast

breakfast was not much to get excited about

only thing i didn't like was the fact that i called to make sure that they were pet friendly,but i wasn't told

laundry room. great staff.

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

pool closed, teenagers very upset but understand safety procedures. also, the bar was closed.

breakfast was a bit below par, but still had plenty of options

large,very clean room. comfortable bed. good parking.

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

location says that they have an outdoor pool, was the whole reason for me booking

awesome front desk and breakfast is great

was out of order parking area by the swimming pool had broken glass

breakfast had a good variety of items to choose from

clean room and had guest laundry facilities was a bonus.

laundry faciity

we finished playing and arrived back to the hotel after the laundry room closed

the bed was so comfortable felt like sleeping on clouds. big breakfast for family.

the room did not smell that clean as if someone had been smoking in it.

the desk agent about this at midnite, and was told that they had no policy about guests leaving a pet (especially

pool was not very clean.

room was clean love that they had breakfast will be coming back

the parking it limited.

hallways were a lil crowded and the parking was pretty tight but that s not a big issue

were placed right next to the laundry room and you could hear all of the the noise they made which doesnt make

and, pet peeve of mine: the lighting was really bad

wifi signal is weak.

there was people in the parking lot hanging out

oh and the wifi really sucked bad and the pillows was trash

laundry in next door hotel no room servicing during our stay breakfast could be better coffee only

no laundry on site, was able to use the neighboring hotel

not a lot of parking spaces. we had to park at hotel next door.

cleanliness, good breakfast

the parking was limited

i didn t get to stay for breakfast, i had to leave early the next morning ..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

- awful breakfast - no laundry service available

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

the beds appeared pristine. 1/2 a block from graceland. no extra charge for pet.

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

would be nice to have guest laundry or laundry service available.

no laundry service for them to be tied to the wedding venue next door

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

room service fees were much more expensive than staying downtown

guest laundry out of order

excellent location, friendly staff, laundry facilities, good breakfast, very good value

wear masks please if you offer laundry self serve, then have soap and quarters available.

everything, staff went above and beyond and helped us with laundry as washer was out of order.

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

called down to the front desk, i had asked for a blanket and was told the laundry was closed

wifi, microwave didn t work, toilet seat was broken, sink did not drain properly, everywhere was

room smelt,and wifi was not assessible

staff and common facilities very good. gym, laundry and complementary breakfast were good.

didn't like that we could t do our laundry

have to bring your laundry down in order to get new towels

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

laundry room dirty need attention you go to was but washer and dryer need some attention with

extra laundry room. that's it

wifi and laundry room!

they also asked me to sign that i was not sneaking in a pet, extra people, having a party, and that if i had

size of the room, location of the room and good handicapped parking.

wifi is very weak

good laundry

on site laundry and ice

the kids love to swim and everything was very clean and sanitized.

parking area was gated and secure, no problems

the breakfast was awesome and good.the lady that checked us in and out was so nice and helpful.

friendly staff, close to graceland which was the purpose of our visit and able to do laundry!

had a guest laundry $2 a load

they have a guest laundry which was convenient

location of laundry room was really good for me because my room was right next to it

laundry room available close to my room! friendly helpful employees!

laundry would be better in first floor

the room was excellent and very confort. there was laundry service on our floor.

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

they said they have laundry facilities but it just takes all your money and doesn't work

the wifi didn't work and there was no

swimming pool, laundry room, snack vending machines

that it has a laundry room for guests to use.

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

they said they were in the laundry

clothes had been left in the washer in the laundry room

love the toiletries, clean nice room, love that breakfast is included and pet friendly.

have food allergies and i had limited items i could eat for breakfast

great breakfast

we also liked the breakfast in the morning with all you need to start your day

breakfast wasn t great but ok

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

there was only a hot chocolate bar available

location and 24 hour shuttle service to the airport.

great shuttle service

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

the laundry facility had several out-of-order washers and dryers

nice laundry room, all workers here are super friendly.

they have a laundry room as well as a coffee station for early birds

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

love that you have a kitchen with everything you need. staff is very nice as well.

the kitchen

i loved the full size kitchen and large room. it was quieter than i expected.

not enough parking

the gym was nicely equipped

the breakfast was great and the room was exceptionally clean

not a breakfast person

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

sausage biscuits were not the best and pool was not open

breakfast selection

wasn t to much to eat for breakfast i don t like waffles and there was no milk this was around 8am not to much

the a/c worked. staff was friendly. hotel was mostly quiet. parking lot well lit.

12 hour drive to stay in a hotel that has crater holes in parking lot

hotel itself is nice, the pool is lovely, and there are many restaurants near so just in case you thinking about

wifi and laundry available

the laundry room was really disgusting

garbage can be emptyed more often and laundry collected daily

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

not enough parking. breakfast wasn t good.

pool had ti much chlorine in it and it burned the kids eyes so they only got to swim for a few

love the indoor pool it was very comfortable beds very clean and the staff was very nice

like everything but it was a baseball league with alot of kids very loud dey was knocking on people doors and

loud kids everywhere for baseball terniments ud83dude44 no discount as of yet for inconveniences

they had a good breakfast selection

that they didn t have a laundry room

no laundry facility

patrons hung wet laundry on stairway railings.

not alot for breakfast, no laundry

huge pot holes in the parking lot housekeepers live there and are ghetto as ever

the location. the employees. the safety of the building. the cleanliness. the breakfast.

the only thing i didnt like was the pool

stayed there to enjoy the pool during vacation

parking lot could use a little more work, just because it s the first thing you see but we don

room nd pool breakfast nd the staff

i don't like the room too close to the laundry room and smell the dryer

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

something (sheets laundry?) caused a rash.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

the laundry was not functional

3 story hotel and laundryroom only has 2 washing machines

cheap, very rough; thin-hard toilet paper; absolutely no extras (bottle water, blankets, plastic laundry bag,

i asked where the amount of time for the laundry

laundry facility needs upgrade

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

pot holes you can swim in in the parking lot

the big potholes everywhere in the parking lot

the main reason we booked there was the pool and it wasn't even open

no laundry, no housekeepers

parking is a little frustrating

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

the continental breakfast was great

laundry on 3 rd floor

easy to find, parking area was well lite, very safe

room was amazing and so was the breakfast

the hotel was listed as pet-friendly on priceline but when we arrived, we were told that our pet was not allowed

we chose the space based on it having a pool and it was out of service, but that wasn't said until we go down

no soap available in the laundry

the pool is decent and they have good laundry facilities

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

and having a laundry room was a plus

the parking lot is gated, and you need a keycard to enter the building twice before even getting to

keycard access to the pool from outside was broken during our stay, which was a minor inconvenience

the pool was kinda murky

all the equipment in the gym was broken

pet friendly

it sounded like a commercial laundry

laundry room was directly behind us and was off and on noisy

property with a nice outdoor pool area

there was no heating for pool and the bagged eggs were not appealing.

could use better selection for breakfast..but no big deaal.

booked a king smoking room for 2 nights and my total was 210

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

the nasty smoke smell in my non smoking hotel room

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

but we reserve smoking and had to be moved to non smoking but nicer

i wish there are a few more laundry machines.

tub was nasty, sheets had burns, and we could not get clean towels because they were behind on laundry

band on the bedspread was faded in spots, ceiling paint was peeling in the bathroom, and the free wifi did not

overall,it was a good experience. i enjoyed the little breakfast.

pool wa nice and the ac worked good..

parking was difficult. there were no usb ports in the room.

well furnished, clean, free parking, in a convenient location, and at a reasonable cost.

complementary breakfast was very good as well, not just muffins and bagels

good hot breakfast - clean spacious room. wifi that actually worked.

nice pool

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

* bed was comfortable * wifi was good * inside room was clean * room was spacious

there was no obvious criminal activity in the parking lot

learn about pet fee until we checked in and toilet ran all night

wifi a bit jacked up

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

the need a certain number of rooms that are available for pets only, so that those of us that don t have pets

they let me use their wifi to catch another lyft to a better hotel

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

was great however when i first arrived i was upset to find that people were in the parking lot smoking marijuana

parking area

bar open , no bistro open

i love you have an iron, ironing board, and decent priced laundry machines

wish breakfast would have biscuits. indoor pool

great stay. comfortable, good breakfast, good wifi.

pool was very clean and comfortable too and open until 10 pm

everyone had a great time at the pool

it had a nice kitchen area

typical free breakfast far - easy for the staff to prepare but not too filling.

the parking lot to the room everything was clean and easy to navigate

great location, easy on and off highway. clean and the breakfast area was immaculate.

breakfast was put away before 6-9 period was over

love the location it's close to the knight transportation parking

hospitality is amazing. the staff were friendly, welcoming, and caring. breakfast was delicious.

black-out curtain did not overlap so there was a piercing light from the parking lot light but no problem, we

advertised breakfast but all they had was peanut butter nabs & a very small box of orange julve.

there was a small kitchenette that was dirty and the sink was apart

laundry facilities were not functioning

there are no signs that the laundry room are on the fourth floor as well

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

was not recently updated and just looked worn down, could have been because i had to have a pet friendly room

i was a bit disappointed by the upkeep of the pool

is no on site laundry, but there is a flying j across the street which is a close enough walk to do laundry

the only thing was a fan running in the pool area

cable didn t work wifi was super slow the indoor pool was ice cold the hot tub didn t work properly only

the pool doesn't open till 11 then closes right at 7

breakfast was a nice treat. very clean and quiet

did not just come up the shower rod was broke went to check out the housekeeping lady was doing laundry and

staff not friendly or helpful. unexpected $100 cash deposit to have pet

don't have laundry

free breakfast was good.a lot of variety. room was clean and staff very nice.

was my girls were going down to get something from the vehicle and i hear the security say, 'you kids not making

nice and the breakfast was hot and served

pet fee is very expensive and before i even got all my things in the room the front desk was

property had a bar and a restaurant in it and it was close to a lot of different stores

the room and view were beautiful but a kids soccer tornament team were staying there too

indoor pool and hot tub and the hrs that it was open

loved it just should have let me no about the pool i had messaged y all and ask did they have one y all yes

the pool was closed for maintenance

it was clean were they did breakfast

did not eat breakfast. location was fine.

the staff were very nice while breakfast was being served

put they breakfast away earlier than posted.

the pool

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

varied selection, good fruit, oatmeal, toasts, and bagels, great coffee, juices, and milk, nice bar and lounge

great gym and pool area

there was one in the kitchen area, but it was busy at times

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

minimum to no parking space available

the indoor pool and the movie theater being right next door.

walls, there was some kind of large party in the bar and i could hear them on the second

i didn t like they didn t have a coin machine in the laundry department.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

awful lot of unattended kids in the pool

it had free parking and free wifi

is difficult to find the entrance to the parking lot when you drive from the highway

kids enjoyed the pool

should enclose outdoor pool

also parking spaces are kind of close

any extra towels when i requested them the next morning, used the ones we had in the room for the pool the

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

laundry room great, staff very helpful

also had drink machines and a laundry

also no coffee and no laundry

the laundry lady said no one turned in anything dirty to her that morning

event if listed in the available features there was no laundry service available

location, free parking, free wifi, free popcorn, free breakfast

no inside pool for kids. also, our room smelled like cigarette smoke. it was clean though.

security was positioned on both sides of the parking lot and i felt totally safe arriving as a solo female

zee, the women that looked after breakfast was amazing. extremely helpful and friendly.

the ice machine and laundry area are behind a door, which minimizes noise

staff and gated parking for added security

the tv and the wifi was the biggest problem

to get to, secure parking behind an automated gate, clean and comfortable rooms, friendly staff

the pool was little dirty/cloudy. it seemed like it hasn't been cleaned in a bit.

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

cleanliness, laundry machine

couldn t get room service. number busy until they closed

location was great. bar open late. pet friendly

big nigger party at the pool didn't get to enjoy the pool with my kids!!!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

the laundry room soap vending machine was empty and the front desk didn t have any

there was no bag for laundry in our room, and we could not get one after lots of trying!

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

location looks completely abandoned and parking lot is broken and has weeds growing through pavement

com policia 4 con smoking pay extra for cigarette burned

the parking is very close to your room

i get it to the non smoking room, it smelled like weed, i called the office to change the room, the guy was

non smoking room with burn marks on the sheets and counters

laundry was free to use

free laundry facilities are an added bonus

laundry was very helpful there was social hour in the evening on monday gave us free food

having complementary laundry facilities was very convenient

large rooms, front desk man was very polite, and free laundry facilities.

i also looked for the gym(treadmill), but could not find it

modern decor and recently renovated; very convenient location; good free breakfast; great value for the

clean, friendly staff, good breakfast, nice location

roshan ask me and my sister only 4 people can stay and the room which i book for 2 adults and 4 kids cause he

breakfast was hot and fresh

i do wish the laundry service was working at the location i was at

clean up laundry room

laundry room were dirty place was smelly in our shower had

great fitness center and reasonable laundry facility rates

there is no gym there and the laundry does not work there

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

i asked front desk how did the laundry facilities work

the kids slept on the pull out couch and it was actually comfortable also

the fitness center and pool were closed do to the pandemic.

excellent breakfast!!!!! it was super cold and nasty outside so it was nice to

in the cleaning crew were short staffed and i needed to put a request in the night before for room service

was no menu for room service unless i went down to order from restaurant which defeats the purpose

the kids also was running around the

the kids also was running around the