laundry room. great staff.

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

the pool was freezing and the hot tub did not work. but we still enjoyed the pool

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

thermostat wasn t working correct , wifi was so trash

the wifi was a little slow.

great parking area

it would have been nice to have a full breakfast other than continental breakfast

needs a better choice of breakfast

kitchenware at all in the kitchenette

parking

cheap, easy parking and access.

the parking was really tight

the beds are comfortable and breakfast is good

our room was close to the pool and there were some teenagers that stayed in the pool until it closed at 10 pm

room was too close to the laundry area and washers/dryers could be heard throughout the stay

i loved the laundry room

the laundry room was a disaster as well as none of the washer and dryer worked

pet friendly a major plus for us

were not happy there is a new charge for pets

of ball teams there wished they had a larger laundry area

room, nice amenities, fridge, microwave, pool, hot tub, gym

into the parking lot from the freeway was tricky the first time

there were lots of options for breakfast and it was delicious

great hotel with all the perks. nitetime snacks that are a meal. breakfast is great.

very little lighting in the back parking lot by the pool area

hotel was clean the breakfast was delicious and the staff was really nice she was very nice and

wifi in rooms

parking is free and there's a lot of it available

it s was ok not really a breakfast person

laundry room charges $2 in quarters and they don t have a change machine

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

tried to use the gym

the parking lot is a bit far from the door.

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

pool was not opened yet

the wifi not good

the breakfast was the best breakfast i had ever eaten at an hotel

great staff. great room. great breakfast.

much parking, side security light out, tv in room didn't work

didn t get the full experience cause gym and pool are closed for corona but it was fun will do

they have real breakfast such as waffles, eggs, bacon, ham and much more

kitchen area with dishwasher was great

i loved the cleanliness. i loved the breakfast. the staff was courteous and helpful

pet fee on a 4 lb dog for one night

pool was not maintained the chlorine levels were too high strong smell of weed laundry

the pics on line showed a pool, but it has been filled in

my children love the breakfast and they ensure you have all you need during your stay.

location and the continental breakfast was amazing

the breakfast was awesome and the whole hotel including the rooms were nice comfortable and clean

the breakfast was good

the room was nice. we loved having a kitchen and a separate bedroom.

the carpet was not vacuumed well, the kitchen floor was dirty, (i mopped it myself), the couch had dog hair

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

kitchen area was decent

the room where the indoor pool is was miserably hot, therefore did not use it

the pool area was awful they had a baseball team there kids was diving in the pool splashing water everywhere

and my kids love going there when we come and stay in south haven

the breakfast was note a breakfast.

no free breakfast

their laundry room was down!

the shuttle was convenient to transport my party to an event

my room was perfect nice an clean bed comfy a. room service was awesome

the gym was functional but would have liked more equipment

plenty of parking and great facilities and staff..

we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

staff was so friendly, room clean, the breakfast was awesome

breakfast was very good

door to outside parking lot by pool did not lock by elevators

lots of parking. safe. police made regular rounds.

and i also liked that i was able to use the laundry facilities to dry

do recommend staying on the top floor if you don t have kids

the pool was too crowded and the kids favorite pancake machine was not plugged in

large free parking lot

parking

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

i love the breakfast was very good and the staff was very friendly.

staff needs to communicate more. i was double charged for my pet stay

the indoor heated saltwater pool was awesome

the indoor pool was not working properly,

indoor pool...lol...

pool was very clean and with having the kiddos it was a great addition to our evening

parking was terrible

needs more parking

nothing. i just didn t like that the pool is on the outside at this location and it was closed

the facility itself is very well kept, you can do laundry for free which was nice, free daily coffee and the

the indoor pool was nice, but small; guests at pool did not observe healthy guidelines so we had to shorten

the kitchen appliances could have used some maintenance.

the indoor pool, the room size, and the mini kitchen were perfect

clean. quiet. well stocked kitchen

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

to use the laundry, the machines worked fine but it was not clean on the floor at all

an sometimes its difficult when there are a lot of kids making noise late into the

i love the suite with the kitchen and living area was so spacious

kitchen and bathroom were clean.

we asked for a bag for laundry and they had nothing available

there were laundry facilities

the staff was very friendly and the pool was great

we had ordered room service the night before, and of

everything was excellent !! the parking space was very visible at night.

were placed right next to the laundry room and you could hear all of the the noise they made which doesnt make

to cap things off, there were secure and open wifi networks, but the secure networks had no internet connection

there was people in the parking lot hanging out

parking is terrible

pet friendly

no laundry on site, was able to use the neighboring hotel

laundry in next door hotel no room servicing during our stay breakfast could be better coffee only

entry to the building and parking

there is limited parking make sure you're there early in the day.

didn t stay for breakfast

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

breakfast wasn't what i was expecting after being woken up at 4 that morning with all the banging

being woken up at 4 that morning with all the banging and slamming doors on the other side of the kitchen wall

plus it has an outdoor pool which was very nice

the pool was a little dirty

melissa was great. very helpful. the room was great. the breakfast was delicious.

parking was good

nice pool and sitting area

the breakfast was great. it's a great location close to shopping and eating places.

when i got to the hotel, she asked me if i had a pet suddenly there s a pet and a sign on the wall saying i

we finished playing and arrived back to the hotel after the laundry room closed

clean room and had guest laundry facilities was a bonus.

laundry faciity

the room smelled like smoke, even though they said it was a non smoking room.

swimming and sitting down and fellowshiping with others for breakfast but it's understandable we have this

i didn t get to stay for breakfast, i had to leave early the next morning ..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

- awful breakfast - no laundry service available

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

the beds appeared pristine. 1/2 a block from graceland. no extra charge for pet.

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

would be nice to have guest laundry or laundry service available.

no laundry service for them to be tied to the wedding venue next door

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

room service fees were much more expensive than staying downtown

guest laundry out of order

excellent location, friendly staff, laundry facilities, good breakfast, very good value

wear masks please if you offer laundry self serve, then have soap and quarters available.

everything, staff went above and beyond and helped us with laundry as washer was out of order.

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

friendly owner. close to airport. laundry service, refrigerator, microwave.

they have a guest laundry which was convenient

there is an ice machine and laundry facilities

location of laundry room was really good for me because my room was right next to it

friendly staff, close to graceland which was the purpose of our visit and able to do laundry!

laundry room dirty need attention you go to was but washer and dryer need some attention with

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor,

it also has a laundry room facility for hotel guests to use

staff and common facilities very good. gym, laundry and complementary breakfast were good.

the smell of the washing coming from the laundry

called down to the front desk, i had asked for a blanket and was told the laundry was closed

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

the laundry room smelled of stale urine, cannot recommend and would never stay

wifi, microwave didn t work, toilet seat was broken, sink did not drain properly, everywhere was

room smelt,and wifi was not assessible

good laundry

on site laundry and ice

it was close to every thing n it was a smoking room

standing outside smoking marijuana with kids in the pool, and our refrigerator didn't work

need to get more parking space..parking was horrible

they said they have laundry facilities but it just takes all your money and doesn't work

laundry would be better in first floor

the room was excellent and very confort. there was laundry service on our floor.

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

bad wifi

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

that it has a laundry room for guests to use.

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

my laundry was stolen (1of 2); pair of gray sweat pants)

up and drop off services by the staff, laundry was available for use, complimentary

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

food wasn t great, advertised that there was happy hour but when we went to the bar they said they weren t

access to bar for a beer and brekkie with cappuccino

i was not able to request two beds for my kids and i was very upset and i won't use your service again

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

they have a laundry room as well as a coffee station for early birds

the laundry facility had several out-of-order washers and dryers

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

the laundry room

extra laundry room. that's it

wifi and laundry room!

enough parking spaces

wifi signal wasn t the best at times, but overall it worked well

close by pet

have food allergies and i had limited items i could eat for breakfast

we also liked the breakfast in the morning with all you need to start your day

elevators and pool exit door should've been monitored for cleanliness and dried more frequently

the breakfast was great

the cost of the room, i would have liked to seen a little more variety in the breakfast food

that they didn t have a laundry room

no laundry facility

patrons hung wet laundry on stairway railings.

not alot for breakfast, no laundry

very dirty, loud people and drugs being done in parking lot

pet fee was little high $

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

i loved the full size kitchen and large room. it was quieter than i expected.

i love the full kitchen in the room

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

sausage biscuits were not the best and pool was not open

suite with kitchen was okay

the gym was nicely equipped

not a breakfast person

didn't eat breakfast

the pool was covered some what clean had coffee but no coffee maker

pool, the kids enjoyed it.

the a/c worked. staff was friendly. hotel was mostly quiet. parking lot well lit.

breakfast selection

laundry room was directly behind us and was off and on noisy

it sounded like a commercial laundry

keep the breakfast open until 10 and have boiled eggs

great location for a graceland visit. very friendly staff. good pool area.

it is a pet friendly place but i feel there should be some rooms in which pets are not allowed

i don't like the room too close to the laundry room and smell the dryer

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

something (sheets laundry?) caused a rash.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

garbage can be emptyed more often and laundry collected daily

wifi and laundry available

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

the laundry room was really disgusting

also, one area of the parking lot was very littered with trash

i wish there are a few more laundry machines.

tub was nasty, sheets had burns, and we could not get clean towels because they were behind on laundry

staff easy parking clean pools big room quite can ask for anything more

overall,it was a good experience. i enjoyed the little breakfast.

breakfast was a bit lame

good hot breakfast - clean spacious room. wifi that actually worked.

turkey sausage links for. breakfast. not a good idea.

no wifi

breakfast and toiletries were amazing

inadequate parking spaces.

the kids really wanted to swim and they only allow one family to swim every hour

the kids had fun at the pool

i work out and the gym was adequate

didn’t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed

not enough parking at night, could have been better lighting.

the location. the employees. the safety of the building. the cleanliness. the breakfast.

and breakfast was enjoyable

parking area

the outdoor pool was so clean and the water was a pretty blue color

the parking was very convenient, staff was really nice & greeting was wonderful

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

the big potholes everywhere in the parking lot

walls,dirty carpet, carpet coming up, tub malfunction no breakfast though it said it was included gym and pool

no breakfast option

no laundry, no housekeepers

breakfast in the mornings

the breakfast looked good, although we didn't have time to eat

no breakfast

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked

the pool is decent and they have good laundry facilities

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

and having a laundry room was a plus

no soap available in the laundry

nicely remodeled space. good breakfast and super friendly staff.

they gave me a handy cap room no jacuzzi tub and the wifi didn't

they are not offering breakfast

the pool was kinda murky

the staff was rude and the pet policy was unreasonable

it was smoking

the nasty smoke smell in my non smoking hotel room

marijuana smoking 24/7 and not me

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

breakfast was awful. the room was non smoking but 100% smelled of smoke.

great room, plenty of space, great tv channels, laundry, restaurants so close, kitchen, & staff is so friendly

them to have changed my dirty towels out because i know hotels want to save on water use or doing laundry but

the laundry was not functional

i asked where the amount of time for the laundry

laundry facility needs upgrade

laundry on 3 rd floor

breakfast was great snd the lady there eas very friendly

all restaurants were closed and room service was not available

pool wasn t open

pool was nasty trash all in it, the bathtub was rusty and the curtain wasn't long enough flooded

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

the laundry room soap vending machine was empty and the front desk didn t have any

there was no bag for laundry in our room, and we could not get one after lots of trying!

fitness room was located directly above our room

not even looking up, had to call front desk (room phone didn't work) for a tv remote, no wifi info given - very

the laundry lady said no one turned in anything dirty to her that morning

they had a laundry room that didn t even work, the ice machine didn t work nor did the drink

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

also had drink machines and a laundry

also no coffee and no laundry

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

the bed & wifi

has kitchen facilities.

tub was dark, the air conditioning had a loud knocking sound, the tv did not work, there was no wifi and it

i love that it has a full kitchen

event if listed in the available features there was no laundry service available

wifi connection was down the whole time

zee, the women that looked after breakfast was amazing. extremely helpful and friendly.

free parking

the carpet in our room had several stains, i assume pet related.

free laundry

i was really thankful for the free laundry, and the room really felt like a comfortable apartment

loved the complimentary laundry and

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

kiddos were hoping the pool was bigger but was clean and worked fine !

woke up to 3 cop cars and 2 escorts in the parking lot

close to the city, free parking

first room, i request for a non smoking room but the room smelled like smoke soon as i opened the door

the room was a smoking room which i did request

non smoking room with burn marks on the sheets and counters

had a early check in didn't get in the room till 5

the only problem we had was trying to order room service. they did not answer

very pet friendly yet maintaining order and cleanliness

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service

i ordered room service and the food was timely and the staff very considerate

there were laundry facilities on site

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

having a laundry room on the same floor

laundry facilities

had my teenager purchase laundry soap which was listed for sale at 12

no laundry bags available

no laundry services or a boutique

a guest laundry would be nice as

no laundry facilities

no room service yet.

great to have an onsite laundry which was very well maintained and not expensive

easy walk to beale st and self service laundry facilities.

very pleasant staff gave us free pack of detergent for guest laundry (yes

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

small shop self use laundry facilities

also liked having laundry facility

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

staff cleanliness laundry to wash clothing

the breakfast was a kids bag lunch horrible

we did not utilize the bar or eat the breakfast, but the facilities looked nice

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

re-using towels saves the environment from needless laundry

no laundry area no refrigerator in room.

the room was ok, the beds were very comfortable - wifi was good and very stable

they have preserved the history of the hotel but added modern conveniences l(spa and indoor pool)

small room, no available pen and paper or dirty laundry bag and i needed both

no guest laundry

times there was dirty laundry in the halls

location, clean, modern, great gym, nice lobby, cafe for quick breakfast

room service did not clean the room

they did not have laundry bags

garbage left by elevators, bags of dirty laundry left and it was past 6pm

bed and pillows very comfortable. self serve guest laundry was very handy.

i was surprised to see full laundry service and room service which you don't always see at hotels these days

homeless around and no laundry facilities but hotel does offer shuttle to take you to

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

laundry was cheap to use, and had big machines

the first off it not a kitchenette, its a kitchen

corners were touched by cleaning staff, pillows were so nasty we would not use them,didn t use kitchen

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

breakfast buffet was great, in addition to the usual eggs there were various cereals and yogurt

rooftop bar was not open on the sunday we were there

the public area (living room, work desk, dinette, kitchen) were towards the windows, and the bedroom / bathroom

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the staff and parking lot accommodations.

the parking lot guard needs some training

we stayed there for 5 nughts and did not receive room service until our 4th night despite requesting it from

everything about the hotel from the decor to the bar and the staff even valet was amazing.

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

i especially loved that they had a place for the kids to hang out and play games

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

free laundry facilities were a bonus

laundry facilities need some attention

the visitors and their kids broke the waffle maker. certain people don't respect anything

was great, we loved the kitchen and it was close to restaurants and walkable to beale street

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

at this price i expected a small kitchen, breakfast pastries in the back lobby and patio to the trolley stop

i loved how the seating areas were, games, bar etc

in room was generally too small for our family of 4 that now includes two young adults

high fee for pet.

courteous, nice, attentive employees and the free laundry facilities :)

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

quieter air conditioning. no on site laundry facilities

we would have liked a laundry there.

lack of guest laundry

a guest laundry would be good.

i did enjoy using the laundry room at the weekend when laundry service was not available

don't have laundry

most friendly overall staff you could desire. the cleaning and breakfast staff were exceptional.

breakfast and window view

was my girls were going down to get something from the vehicle and i hear the security say, 'you kids not making

nice pool