a hotel that promotes itself as a child friendly destination, they should have offered basic laundry facilities

lack of repairs in the thermo pool tiles missing and damp on the columns. needs dealing with

free mini bar - lovely breakfast and the spa was amazing

plenty of parking

the outdoor pool was too busy to go in as full of families and little kids but can’t blame them for enjoying

this hotel, staff were amazing, room lovely, breakfast nice and bar area and bar staff was just brilliant really

second the room service just took forever after ordered and paid

t working so we couldn t do our own ice for drinks if i m being really picky, some allocates parking for

beach wonderful location,the sunset bar is stunning,as is the marquee dining and restaurant

it has a bathtub and offers room service.

ok, maybe the wifi coverage could have been a bit better in the bedroom, but these

com site that only certain rooms were available for pets and that there would be an additional charge for this

wifi was pretty patchy although in and around that part of the world it just seems to be a bit of a

tim greeted us at the reception, bar and at breakfast, great guy and couldn t do enough for us and other

breakfast is outstanding and so many choices we ate so much we didn t need lunch the dinner also

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife

wifi slow.

great that they had the ev chargers as well

hotel provided a ground floor room i did notice they have a disabled lift for upper floors nice bar area and

lots of free parking. lovely quiet location. excellent breakfast and dinner

room looked out onto a wall, it was cold and we were disturbed early each morning by laundry trolleys trundling

room was on the ground floor and we we woken by cars in the car park and the laundry trollies being wheeled

we stayed on the night of the fire in the laundry room, the staff were very professional and made sure everyone

so noise early morning as the room is in the car park bins being emptied and laundry vans

i was awoken at 7am on sunday by laundry being wheeled across the car park: it sounded like a tank was passing

whilst at breakfast the laundry staff went into the room and replaced water and took away the soap this was an

parking was a little tricky and minimal

parking, bar service and restaurant. good atmosphere. central location.

disappointed there was no meal room service

did not like my experience when trying to get hold of room service

staff, great sauna and hydro pool

bar great, good atmosphere and lovely staff

on a special offer but got upgraded to the amazing large suite with beautiful views and loads of space

also love that you can organise a parking space really helpful

it s easy to find, there s a good amount of parking, and everything is easily accessible

only decaff coffee supplied, no lift, very limited parking due to wedding party

one golf ball ice cube and 10 minutes care and attention should do it

beautiful outdoors area lots of greenery very pet friendly good breakfast

were always willing to go the extra mile to make the stay special, especially the catering and bar staff

only small thing would of loved higher seating around the pool

there was also a background sound of the waterworks or adjacent laundry during the night from our attic room

breakfast was english and continental

t specify, so allowed us to book a non dog friendly room (even though i selected bringing a pet)

the food was delicious - both dinner and breakfast

wifi very poor in room we had

only thing i can think of that would have really been useful to have is some laundry facilities either in the

only thing that could have made the stay even better would have been the addition of laundry

super breakfast in an elegant dining room

we were able to use the gym, sauna, steam room, jacuzzi, swim and relax

pool was a bit too cold.

jean-marc and hettie were an absolute delight at breakfast

contact the hotel to let them know that you intend to bring a pet, as there are a limited number of dog-friendly

the restaurant is lovely with a delicious menu including catering for kids and vegan

had thought that all our family would be sleeping in one room but in fact the kids had a separate room within

kids would have liked a more kid-friendly range of breakfast cereals

outside of the manor house all just felt like a holiday camp, and our room backed on to the laundry so we were

the laundry was good

we had it as room service and were very pleased

wifi was not great

easy to miss, but luckily my eagle eyes made it out tight turn into the grounds, but great parking availability

the position of our room was overlooking a main thorough gate for staff, laundry and other members and public

there was a guest laundry room ( 3 to wash, 2 to dry)

there is also a laundry on site if you need one

we did this ourselves at extra cost for the laundry

travelling with 3 small children, the guest laundry room in the hotel was a great bonus

parking is terrible as the venue has a gym and day treatments as well as hotel guests

the room was well appointed and wifi worked very well

secret escape is half the price and included breakfast with cost an extra 19

over priced, continental breakfast deffo far to expensive

great location and getting to use the spa facilities was great!

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

outside pool open and lovely for the kids

fantastic stay with lovely helpful staff and superb breakfast

pool, its clean, cold on a roasting hot day, loads of lovely gardens to enjoy, a zip line for the kids, setting

staff great very helpful hotel very good. lovely setting good car parking for guests. ,

easy walking distance of the event so i was able to enjoy a pre-event whisky in the small lounge bar in the

there was no mention of the free bikes, bar or water sports facilities mentioned, or indeed of breakfast (i

parked on the road as not enough spaces and other people were blocking others in requested early check in which

there is not any bar or cafes to go close by, which is not quite good the point of telling me in that day

wasn t enough parking so had to park up the road

we arrived to the previous night laundry for what seemed like all the rooms, all over the floor by the main

couldn t get any signal in my room and also when arrived there was laundry left outside my room and rubbish

had to wake up before 6 am daily due to noisy laundry collection lorry and early fire alarm set off on one

parking was very difficult as so many cars and not possible to reserve spaces, i was blocked in by

value for money, swimming pool, room was adequate, wifi.

spa bath in room not working ..

the decor, the building, the breakfast, parking.

building with history luxury spa bath each room is unique

the wifi could be better kept dropping out.

only quibble would be the wifi signal at the top of the building was very poor

room right next door to kitchen and laundry room as well as communal toilet

smell of urine in the bathroom room location (window view of the hotel kitchen/laundry rooms) no fault of the

staff was and how well kept hotel was and that you could even visit hotel next door for swimming pool, spa, food

had a nice romantic surprise when me and my partner walked in the room, with champagne and rose petals on the

we used next doors sauna and pool, u can use all 3 hotels 2 had outside pool 1 had inside pool was small but

up to the flat roof making it a security risk if you want to leave the windows open and also the laundry is

our sleep was also interrupted by noise from laundry machinery throughout the night

os above a kitchen or laundry ) otherwise everything else was very good

wifi didn't work no hairdryer, although advertised as included long check in time, due to the poor

we couldn t keep the window open and don t think it s fair the other hotels could us our pool and sun beds

bedroom and a makeshift wardrobe just a rail very small room wouldn t stay again piles of dirty laundry left

laundry trolleys blocking signage for disabled parking

good breakfast, great location very close to the beach

very polite receptionist and bar staff

wifi classed as free, but paying nearly 200 for just one night, that 'free' statement is a joke

i then enquired about the wifi

liked the breakfast

i tried the wifi code

very poor bar chioce

balcony and the view. good breakfast

it would help to have more places to hang swimming costumes, and on-site laundry

was also woken up at 06:15 one morning by a delivery (roll cages of something - laundry

when we checked in at about 4pm there was still bundles of laundry outside bedrooms in the corridors and no

there is no room service, and there's no phone in the room to contact reception, which was incredibly

location friendly staff excellent bar food and very resonableand lovely front gardens

this time i had a chance to visit the queens hotel&spa

we also really enjoyed the pool it was very relaxing and a nice way to unwind

some changes to booking meant we ended up having to get children/pet sitters unnecessarily so was a little

few more signs in the pool area to show where the toilets, towel and gym are would be very

wifi, balcony, minifridge

laundry bags all over the place which is not the best view, in the morning to much noise night as

not until after 4pm one day, we we're cold and wet so told them to leave it, lots of cleaning and laundry items

modern bathroom facilities and clean though it was ground floor adjacent to building services & laundry facility

hotel with great facilities and the room was comfortable (terrible view of crates of laundry though)

dirty laundry left in corridors

no details in the room of how to contact reception, room service, etc

service for taking drinks orders would have been nice, but only a small bar so not a big

from the restaurant, the cocktail bar, room service,the attentiveness from the staff

the bar was also very cozy, they made great drinks and good sandwiches

ev charger temperamental but worked eventually

no dedicated service lift for the laundry/cleaning staff

i asked for them, only to be brought dirty laundry

my 3 yrs boy kept waking up as side door neighbours were banging doors and talking loudly,kids were running

no food available at night, no room service

staff especially were lovely, and the breakfast was very good !

was given a room next to staff laundry on the first floor and they started spin drying at 7:30am

no idea if room service was an option

tad chilly in bar areas, but it was a quiet time of year so understandable given it was out of season just after

very quick room service

friendly and helpful the hotel was clean and got a warm welcome throughout my stay at miramar room service was

lovely large room kids enjoyed swimming pool staff friendly breakfast good

poor service and no room service

an outdoor heated pool out front (with guest towels) was a major factor and that the standard wifi was better

the little bar on the ground floor is very cozy and is the perfect way to end the day

the heated swimmnig pool was a huge hit too

rubbish and dirty laundry outside the front of hotel without any fencing or hoarding/ coverage for this

open and rotten, mould in shower in hallway on way up to look at room met with 10 big bags of laundry not very

parking expensive and no free wifi. could do with double glazing.

it was reasonable to stay there and they had an indian room service menu

friendly staff,excellent breakfast,nice bar

for the 3 nights lift broken swimming pool out of order incompetent lobby staff rubbish and dirty laundry left

15 per day to park opposite (which will now be 20 in april) and had a tiny room next to the laundry without

no room service

wifi in room only for 20 mins. free in lobby though.

hotel staff brilliant spa relaxing food gorgeous room was massive clean and ice over to the

would of like room service, but the restaurant and the breakfast was super !!

the style of the hotel was lovely along with the variety at breakfast

lovely hotel and staff. great location with ample parking. lovely breakfast. good restaurant.

friendly and warm welcome, comfortable room, and excellent food both in the restaurant and in the breakfast room

graham was so friendly and helpful at the bar in the evening

really, perhaps a sharp knife & cutting board would be a good addition to the kitchen utensils

is freshly cooked, ample and delicious - rooms are very comfortable - spacious parking just outside the property

wasn't much we didn't like, i would say music in the bar would have been good, but other than that we had a

easy parking and very quiet

good parking, beautiful view, was wonderful to wake up to sunrise and birds singing

the staff were great . especially marco who helped us with our laundry .

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

she hung our coats in the laundry and couldn't have been more accommodating

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

they should have a word with the laundry service who do the towels

only negative criticism is that the bar wasn t open

you can book the spa for an hour for

good wifi connection, perfect location

were not very attentive advertises 24hr room service, hot and cold food i didn t finish work until 11pm called

kids refused to sleep in the armchair that converts into a bed so i had to sleep in itud83eudd23

after a day at the beach, i was unable to give my kids a suitable bath as even on the hottest setting, the

the wifi in our room didn t work. room 305

was perfect for us and the kids to get to the beach

the location was brilliant. stones throw from everything. bar open late ud83dude04

being woken in the very early hours of the morning by staff bumping metal laundry cages up stairs

the staff, both reception and bar staff were friendly, helpful and welcoming

hotel perfect, interior decoration perfect, room service on point , staff very lovely

late check out at 11

were friendly and helpful, location is excellent and liked the fact the bar had live music

sometimes hotel laundry can smell a little musky

was good very quiet at night staff never bothered you very clean and laundry changed regular

i sent some stuff for laundry but it wasn t washed.

laundry trolleys we re trundled past our ground floor bedroom window at 4.28 in the morning.

big room, comfortable sofa-bed for kids

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

was a lovely touch we didn t manage to have breakfast but we had a lovely dinner in the bar area which

kids loved the pool and sauna

parking spaces too narrow,as a result someone scraped side of car.

great size room for an adult and two kids

wasn't really anything negative about our stay other than a slight mishap with the wifi on our first day

we were so impressed with the facilities, especially the fantastic bar, well-equipped gym, refreshing swimming

you only get wifi for 24 hours.

the pool at the time were full of other kids who wanted to swim

pool was dark and echoed a lot and was very noisy with kids there from 8-11 which is a long time if you want to

room just by internal and external hotel laundry storage with trolleys drugged down up and down not allowing

wasn't clean and our view looked onto cages of dirty laundry and a dirty mattress

were in room 198 omg laundry deliveries etc next to out window early morning and late at night hotel needs update

had the view of laundry cleaners, fan was broken and super loud all night, despite the fan being on i could

needs a deep clean as smelt like dirty laundry

not having in house restaurant and room service

good breakfast and bar meals were good

excellent hotel clean comfortable and great staff and breakfast great

was fab plenty of choice for everyone especially for kids

friendly staff , good breakfast, lovely clean room with a comfortable bed , easy to control air con and plenty