they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

location, staff, and room was nice. they have an inside pool. and the building is quite.

we brought our pet and needed some extra time on the day of check out and they were very accommodating

the breakfast scrambled eggs were not so good

great staff & the rooms are clean, breakfast was great, price on point

my grandkids loved the indoor pool

i didn't like paying for breakfast, but it was good and reasonably priced.

food; bed; cleanliness; friendliness of staff; indoor pool; exercise facilities

the only thing and it was more just a bummer but that there isn’t a hot hub with the pool

very clean,nice internet connection, breakfast was great! this was such a good experience

laundry room was clean with $1

only thing i didn t like was the grab and go breakfast

nice & clean. great breakfast and kids enjoyed the pool

a little bummed that the pool wasnt available. we found out at check in.

not a dislike but the indoor pool was fairly small.

no pool or laundry due to construction

the person above me walked arounduntil midnight and woke me again at 3, i was next to the laundry room i think

loved the laundry facilities

laundry room was out of commission during my stay so i didn t get to use the facility

laundry room

laundry was broken, so could not wash clothes during my extended stay

decor, breakfast, friendly staff!

the roominess of the room, the ac was great and that it was pet friendly.

the parking could have been better

they were a pet friendly hotel but when we got there i was told i had to pay $25

there is no guest laundry and nothing close by

and laundry room wasn't working, no one will tell you until you book the room

and laundry facilities were not open

no laundry

if not, then i was allergic to the laundry detergent used to clean the sheets and bedding

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

quick and easy check in. love the on-site laundry and breakfast goes until 930!

people all over the parking lot, pools were not working, there were no sheets in the room, we had to wait an

room was clean, and continental breakfast was served

love that there is a lot of parking and the check in was easy to find

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

kitchen was more than adequate with sink, microwave, apartment-sized refrigerator, toaster, and 1-2

love the home 2 suite hotel clean and comfy big room and the kitchen is amazing u don't see hotels today with

and the hotel's gym was decent enough

the beds was comfortable. they had a nice gym. nice dining area staff was friendly.

the curtains wouldn t close. lights from parking lot shine in.

room was clean and comfortable. breakfast was great. location was good.

we enjoyed the pool every day

didn t have breakfast. access to parking lot littletricky with busy traffic

i didn't like that they didn't have a laundry room.

great pool

the pool was closed and that was one of the reasons why i chose the motel

more breakfast items. and breakfast lasting a little longer

cleanliness was completely absent, my kids took showers and walked to their beds and their feet were tar black

there isn't a laundry room.

everything was great just wish i would have got up for breakfast. lol

great experience except for the paper thin walls. my kids were traumatized

had to close the pool early thanks to some kids

the breakfast was good

room next to ice machine & laundry guy who smoked weed outside our room

hope you have self service laundry area.

the pool was closed for the first couple of days, because of an issue and needed to be inspected

breakfast choices were excellent; everything was fully stocked and clean

just bummed that the pool was out of order.

laundry available

didn t like the fact that i was on able to use the laundry the entire time that i was there which was just

laundry room and workout room was in poor shape and care. garbage cans over flowing all week.

it was in a nice area, and i like how you got privacy from the parking lot.

no wifi in room bathroom fawcett's broken. otherwise good value for the price.

no laundry

pool or laundry like the tru hilton in florence sc we were disappointed

just that the breakfast was late and starting other than that fantastic

breakfast was good

the staff was really friendly and accommodating and our room was comfortable and the breakfast was fantastic

would have been nice if you had condell breakfast!

no breakfast included

there was the front desk girl destiny, the bar girl katie and the manager (forgot his name) that were all very

breakfast items were a bit pricey but there are so many restaurant options in the area that it wasn

iron in the room, i always like some sort of continental breakfast, and had to ask for a complimentary water

my youngest son loved the pool, my eldest son loved the fitness room

pool was strong

breakfast was simple and self-service.

we never use the kitchen but love having the extra counter space

pecially warm options) was good, suite-style room and well-supplied kitchen were great

no laundry for guests

there was no breakfast which my family & i were very excited about until we found out there was none

parking was tight

the free wifi was the only good thing about the place

the morning breakfast was very filling and appetizing

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i was extremely disappointed that the pool was closed

i only seen bagel, bread, and cereal not really a breakfast for the ones who don t eat this

no breakfast choices for gluten free. it would be nice to have yogurt available.

room was and smelled clean even though i had a pet room and pet.

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

very clean and modern. excellent front desk staff and breakfast.

easy parking, satisfactory breakfast, constantly available coffee and ice

that they tried their best to accommodate an early check in when i arrived

pool was closed,cleaning rooms only if you requested,and no breakfast

the laundry setup could use some improvements, but it s not a major problem.

there was no internet, no laundry, no fitness room

no rental of roll away cot for one of my kids

they have smoking rooms available which is a rarity in today s time.

our kids bathroom was fine

as i recall this staff member had to stop laundry and be pulled into making eggs

having a hot breakfast was nice and so was having a laundry room

breakfast wasn't very good

) was extremely helpful with parking

nice hotel, quiet. comfortable. pool was open, offered breakfast, coffee, and maid service

pet friendly

even the breakfast room was nicely equipped, nice, good coffee

breakfast is good, wifi was amazing being i worked from the hotel & was very clean &

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

tight parking situation for trucks with trailers

breakfast food choices could have had a bit more variety day to day

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

the continental breakfast was great

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

no laundry room for guest

needed to wash some laundry but their machine was in need of being serviced, but i can't attribute that to the

light down by laundry was not working, was dark at night

button was broken to go down so i rode up and then pushed down, i reported it to a lady in the laundry room, no

on the couch in the front entryway, cleaning staff not wearing gloves while carrying dirty laundry to their

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

the pool was closed

the pool was closed for maintenance-the indoor pool for the kids was the major reason i chose this hotel

pool was out of ours we and the gym should not be called a gym

small hotel sizeand three floors was easy to get to room quickly, easy close and plenty of parking

gave me room across from laundry room

my room was right across from the laundry room so the people working were very loud.

that the pool,laundry room,and fitness room were out of order.

ice maker or laundry on the floor we stayed on

laundry facilities weren't working when we stayed

staff, cleanliness, updated look, on site laundry

did not like that the beautiful pool wasn't open

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators

pool was closed due to clorine shortage and restaurant closed due to covid.

no smoking out side the pool area

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

the outside grill area the laundry the fact that it has a kitchenette in each room

location and surprised laundry use was free during pandemic.

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

the beds are comefy, love the little kitchen.

necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry

laundry room etc

pet friendly. i m afraid of dogs ud83dude14

into our room, starting with a complete kitchenette, a bright full bath, and spaciousness

plus they're pet friendly so we met some nice dogs

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

parking lot and no bar service

i do not own a pet and did not have any animal with me

i traveled with my kids and it was an inconvenience to have to service issues

switched out hotels to this one because it had a gym and half of the equipment was broken

hotel has no laundry facility and on booking it stated that it did

the parking lot was very small

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

breakfast was ok

sure do miss the hot breakfast out in the lounge

everything was clean and comfortable. staff was friendly plenty of parking.

charge way to much for pets and do not refund the deposit after checkout

breakfast was great! bed was really comfy!!

pet friendly

room was close to the pool and this was a pet friendly hotel.

attempt to use guest laundry services, only to find that the detergent machine was out of order

no breakfast or pool because of coronavirus. but our stay was excellent.

friendly staff and good hot breakfast.

parking lot is weird

was very clean and comfy and the breakfast was awesome!

ample parking space

great complimentary breakfast each morning

the hotel room, lobby, parking lot, and gym were spotless

more breakfast options and someone s food was in the fridge when we arrived.

breakfast was good there were a lot of different options and everyone in my party was able to enjoy

laundry was broke down also

no pool,laundry or bar

hot water, bar was closed, pool was drained, laundry room was closed, curtains were stained with clumps of dried

indoor pool was closed, there was no on-site laundry, and the room was not what it looked like in the picture

was very clean & the lady at the front desk was great & my kids loved that it has an indoor

the heater/ac unit is quite noisy, and the laundry area is very noisy too

a pet friendly hotel (we didn't have one) which is good for many, but also makes it a little noisy at

unfortunately did not read properly and booked a smoking room

the parking was easy and several restaurants were within walking distance

good location, enjoyed the pool

clean. nice big room. big truck parking on street close to hotel. pay laundry in facility.

no apologies, just took it and put it in the laundry room

the laundry room and gym that was awsome

the breakfast was good. i liked that i was able to get my laundry taken care of.

clean, room is spacious. staff is friendly. doing a load of laundry was only $2.50.

outdated rooms, and only 1 set of laundry machines for an entire large hotel

no bag for dirty laundry in closet.

we were close to laundry room and ice machine. it was very loud late at night.

beds was small and laundry room only having a single washer and dryer

nice kitchenette ,loved the free laundry service

parking is a little tight

wish they had an outside pool

beautiful new hotel nice pool bar and restaurant. comfortable bed and nice room.

early check in

view from our window was of the parking lot, the ford dealership and a construction site

very early the next morning, several housekeepers were congregating at an obvious storage/linen laundry closet

it would have been nice to have a chicken or turkey sausage option for breakfast

breakfast was delicious and the pool was nice.

breakfast was good and the staff were attentive

pool was nice and clean, gym was well kept and front desk personnel were friendly and

was great except i bought a little box of laundry soap in the marketplace located at the front of the lobby and

i finally had to call the hotel and the guy answered, said he was doing laundry and couldn't hear the buzzer

nice outdoor area by the pool with coy pond, grills and outdoor

just the smoking permitted on the terrace and pool area. come on courtyard, it's 2019!!!

my husband could activate the wifi, but neither my phone nor ipad would connect

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

not receive room service even though we posted the proper signage on the door

excellent customer service. room service was provided daily. this is all that i was looking for.

weak wifi signal

i had to complain about 1 thing it would be the entrance into the parking lot

is a fee to exchange but again if they don t have any to exchange you have to wait for the laundry yo get

it was close to the stores and they where pet friendly.

comfortable for us and travel with our pet. very nice employees. quiet.

the kitchen was generally well laid out, but it was missing a few essentials such as dish soap, paper

home like feel. full kitchen. true apartment set up.

there was trash in the kitchen trash can, and the floor wasn't swept

i like the room with the kitchen area.

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

we had fun in the indoor pool

stain on carpet and water pressure for the sink and kitchen was low but overall a great experience and stay

this is new hotel. everything was like new. nice kitchen and a very large suite. will be back.

room was spacious and had a kitchenette

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

the laundry room is a bit warm but was very appreciated a little expensive

laundry, spacious, great great breakfast

the parking was alitte tight at the time of arrival

wifi kept going out

easy to check in and check out. very clean and laundry is very easy...

good parking

the pool needed a little bit of love, lol, but we were ok with that

the staff was very pleasant and the breakfast was good the bacon was my favorite

) view was just of a parking lot and stores

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

only suggestion i'd have is to upgrade the laundry units to accept cards

i met, staff wise; from front desk, laundry, maintenance, cleaning, buffet servers, were extremely professional

also, not having a change machine in the laundry room was an inconvenience

dirty sheets laundry on pull out couch when we went to bed.

it was clean, the pool, and the breakfast was delicious and never crowded

pricing, pet fee very high

pet friendly and staff were very professional and friendly with myself and kind to my dogs

friendly staff, breakfast included, pool

parking lot was very well lit, hotel and room were very clean, beds were comfortable

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

room service wasn t available but it showed on the website

room service was closed on saturday

stalled vehicles no parking

clean and good facilities hot tub gym business center good breakfast

the laundry room was out of order. i really needed that for the amount of time we stayed

at the front desk and a lady i had a quick check, no problems, the room was clean the continental breakfast was

good parking clean and friendly staff. great breakfast!

staff was very accommodating and the late check out is always a plus

the pool was not available

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

we have a pet; however, i did not realize the location was pet friendly and was going to leave the pet with a

breakfast was not included and the wifi was poor !

pool was closed for the season which was not disclosed when booking.

i love the facility, the room and the pool

no coffee pot or pans to cook with in kitchen, until we asked for them

the laundry and vending machines halfway work

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

laundry facilities and bathroom

the kitchen was clean and easy to use. bathroom towels were white and soft. comfy bed too.

i liked the kitchenette, ac, elevator and luggage carts

there was screaming and shouting with people doing drugs in the parking lot

they have a gameroom and outdoor pool

the suite i rented was incredible. everything looked new, we even had a kitchenette.

the check- in process was very simple and wifi accessible

pool was clean and not over crowded. beds were comfortable.

clean, spacious, great breakfast

clean, quiet, friendly, nice breakfast, air/heat work with no smell

if covid 19 hadn t happen would have love to enjoyed the pool

was under construction and the pool was closed, and some sections were tented, but you had to walk through them

decent breakfast

would have liked to be able to use the pool, the gate hadn't arrived is my understanding and therefore they had

cleanliness and comfortable' best walk in shower!!! comfortable bed' breakfast a delight!!!

breakfast was a bit poor..

the sunbathing area by the pool is a bit small and sometimes uncomfortable.

one quick example of this is when i arrived on my last trip, a family with 3 kids was there and the kids were

mainly my room the room was near ice machine and the laundry area, it was very noisy

laundry

the hall smelled from laundry room. everything needed updating.

may want to speak with laundry personnel or get new towels

staff extremely helpful breakfast was full of options

dog's id card at check in days after we got there we had a knock on the door wanting us to pay pet fees

the front door within 25 feet of the entrance and i'm allergic to it plus people grilling in the parking lot

last but not least there was a wig that was in the parking lot of the hotel for 4 days

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups,

limited parking - was able to park on property but took a bit of time to find parking at night

on top of that the room, laundry, and even parking was perfect

didn't have laundry powder available to purchase for their laundry machines

knows the place, he just kept walking around the place coming in and out slapping doors from the kitchen and

parking was really easy to navigate

on top of that the room, laundry, and even parking was perfect

laundry room venting machine had thing in wrong slots still after three day being told

our room was directly across hall from laundry!!!

used the laundry

bed was hard and the room was next to the laundry room, noisy!!

there was an on-site gym if one was so inclined

not enough people in housekeeping to get the laundry cleaned and back on the beds

loved parking there

really well to much chlorine in the pool but it still didn t stop us from getting in overall it was

previous gust socks and head bands in head board of bed, beds were made up sloppy when ask for room

room service was great. we ordered in and the good was excellent.

it was mis leading about the kitchen because it didn't have one

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle

plenty of free parking

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

my kids liked the waffles the best

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

traveling with two teenage boys, room was spacious and they loved the breakfast

hotel was conviently located, nice breakfast, easy check-in and check-out, sufficient parking

the property smelled a bit old and in need of painting the gym was much too small and the pool was closed due

was great except for one of the curtains wouldn't close all the way and the parking lot street light came through

need more parking options for rv's and similar. kinda spendy for what you get.

they also wanted to charge for parking but because they did not have the room type we reserved at the hampton

someone had a pool party in the wee morning hours

lots of parking

it was clean, breakfast was good and the dinner they provided on property was good as well

also love the fact that it had a laundry facility for the guests

convenient location & good breakfast. our bed was super comfortable!

other than that everything was wonderful and i had a late check out bc i was literally glued to their comfortable

no indoor pool

n/a need to add gravy to your breakfast menu.

laundry roomcost a little to much.

spacious room, laundry area, and good location

staff very nice ...good location ....perfect fit laundry room big plus

everything including the pool and laundry room.

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

i wished there was a quest laundry

and because there were construction workers all over the place because they were repaving the parking lot i did

we had our little dog and i guess there are pet rooms because the smell of the room was like a dirty dog

i don t know about the breakfast i didn t have any

didn't offer breakfast even though it's advertised for it

to make matters worse, there was no handicap parking available anywhere near my room

no breakfast

to much going on in the parking lot

the location, the building, the golf course

love the amenities-happy hour, breakfast, pool and hot tub

the pool wasn’t heated enough it was still too cold. but the kids still got in.

is a swimming pool

720 pm order room service because the kids wanted to hoping the restaurant is the one saving grace

laundry service, fitness center, snacks and drinks available 24/7

traveling with kids it's nice to be able to cook

i understand it s pet friendly, as i did have my dogs with me, but after 6 hours of barking i had had enough

the little kitchen area in our room

please have spray for gym equipment

wifi didn't work.

clean. parking.

to get into the parking lot until you do it a few times

parking is really tight

are no non-smoking rooms available at this motel

paying for laundry

laundry facilities

loved the breakfast and it was good that they had laundry facilities

the cost for our pet

large clean room. excellent breakfast.

didn t have any plastic laundry bags

if you are traveling with kids....snacks and menu items are extremely limited and pricey.

i was there for a family reunion and embassy suites allowed early check in without paying for another nights

perfect, free parking, free wifi, rooms with balcony, ease of checking in and 12 noon check out

pool and whirlpool are nice with fire pit outside

was near lots of noisy areas such as the laundry room

when we arrived, first thing i noticed was men drinking and hanging outside in the parking lot.

all the work trucks in parking area, difficult to park close to door

breakfast was delicious and breakfast staff was extremely friendly

but the breakfast was 5 star

we had to get a laundry person to assist us

pool facilities looked adequate but pool was under repair

pool wasn t open but think it was to early in the season.

hotel offers breakfast starting at 6:00 am

the breakfast was delicious.

put me next to equipment room and across from laundry when hotel was not

the laundry room could be a little bit cleaner but i am not complaining

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

they need a laundry room for every floor

good clean rooms! wonderful staff and good breakfast.

run out of towels, small fridge, no on site laundry, no back up generator if power goes out.

i ve witnessed employees allow certain people to use laundry facilities which isn t allowed

no breakfast cause of virus and pool not open due to virus and no laundry facility's here

was abandoned stroller, chairs, laundry hampers and such in back parking lot and side lot a bunch of people

i wish they had laundry services at the hotel.

location closed the pool and laundry room most of the rooms are filled by tenants who are staying long term

woke up to my room flooded from the room next-door three days in a row i woke up to all my clean laundry and

they have smoking rooms!

roaches. and room service not the best

breakfast was good.

laundry didn t work

wifi cutting out no promised breakfast (not even coffee) being charged 4 times (each a different

was under renovations which we weren t made aware of, we had no hot water when we arrived, the wifi was slow

how two parking lots combined into one.

was clean but visibly damaged with broken tiles, water damage on ceiling, and huge chips in tub, parking lot

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

coin laundry did not offer any detergent or other laundry care products

easy going. good breakfast. self service laundry.

that there was no laundry room. lol

laundry roon.please invest in that

friendly staff. breakfast included. laundry available. we'll situated.

the laundry person had disappeared on her so i had to go get them which was fine

the water in the pool was dirty 2 days in row

and slow unsecured wifi

rusted, frig didn't get that cold and the coffee maker was disappointing dog friendly but no pet cleaning

rooms, guest laundry on site indoor pool,spa, and exercise room

kids running around upstairs after 1 am. continue for over a hour after contacting front desk

kitchen area no paper towels

there for soccer tournament and had lots of kids at hotel, with that said was still very quite and had a great

the rooms are spacious and well equipped, even with a small kitchen

i loved the laundry room on the 7th floor

the laundry app wouldn't work so we couldn't do laundry .

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

breakfast isn't included and neither is the laundry room

spotted just down from our room there was a laundry with washer and dryers large too

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

there was only 1 guest laundry facility in the whole building of 5 floors

room was close to ice machine, elevator and laundry room

the complaintry meals and drinks. the spa was nice as well. not to forget the pool was relaxing.

room and common areas, convenient location, easy to access, adequate parking

very thin walls could hear the kids next door crying all night

convenient location, big parking lot, and overall look of the facility.

the eggs for breakfast were very salty.

location, location, location! modern clean hotel, friendly staff and well stocked breakfast

there was no place to do your laundry

cleaning crew just throw all linens and dirty laundry outside of the rooms and stay there for hours

comfortable room, cleanliness, friendly staff throughout. beautiful pool area.

bar staff was friendly and fun

location and pool was exceptional

lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent

the laundry facilities and

the staff was great clean facilities , laundry room was greatly priced

laundry facilities were honestly the only weak point of the hotel and that seemed to be a temporary

the pool and gym were open and clean

exterior pool on the main level looked pretty inviting

also couldn't connect to the wifi despite entering the correct information

paying for parking, breakfast, and wifi

i am also pretty unhappy that i had to pay for wifi when it said it was free when i clicked on it

the bar inside and restaurant were nice inside as well

there is also a laundry room for guests staying long enough to need it

therefore, i am requesting that our laundry services at the hotel be provided free of charge

pet waste bags

breakfast and dinner offered with happy hour they are followng the covid protocol wonderfully

didn t get info bout the wifi