necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry

laundry room etc

great parking

rooms - very clean - big frig,microwave -stove top -very pet friendly - only charge $20

no plates or it s/pans in kitchen. would like to have been warned

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

the pool could be bigger

comfy bed, nice/clean room, free breakfast/coffee, free wifi, refrigerator in room.

the pool needs to be updated

the pool was cold

hotel has no laundry facility and on booking it stated that it did

do to covid19, protocol for social distancing, breakfast was grab and go

everything was great, we stay there every time we visit our kids in huntersville.

easily accessible. well kept. nice pool area.

loved the pool just think its in a bad location would of loved sun on it at 9 am

my room was right across from the laundry room so the people working were very loud.

gave me room across from laundry room

with the laundry and dryer

laundry facilities weren't working when we stayed

that the pool,laundry room,and fitness room were out of order.

parking was tight

there could have been more parking spaces available.

the breakfast bar was good too

the tv, microwave, refrigerator, and the wifi did not work.

too was clean pool was clean breakfast was available but i didn't get up for it

location and surprised laundry use was free during pandemic.

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

the outside grill area the laundry the fact that it has a kitchenette in each room

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

room great size. nicely decorated. very pet friendly. davitues out door are excellent

staff, cleanliness, updated look, on site laundry

pool/spa closed...which the customer should be made aware of

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators

limited parking due to construction

the motel was undergoing a complete renovation which was not described when booked and parking was

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

pool was out of ours we and the gym should not be called a gym

com we were told the pool was open breakfast would be served the restaurant was available and the bar was open

wifi could ve been a bit faster

the pool was closed

attempt to use guest laundry services, only to find that the detergent machine was out of order

everything but parking.

pet friendly at reasonable cost

i was in a pet friendly room

good breakfast & coffee. good parking.

no laundry room for guest

on the couch in the front entryway, cleaning staff not wearing gloves while carrying dirty laundry to their

light down by laundry was not working, was dark at night

needed to wash some laundry but their machine was in need of being serviced, but i can't attribute that to the

button was broken to go down so i rode up and then pushed down, i reported it to a lady in the laundry room, no

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

convenience and pet friendly

also, i wasn't impressed with the pool

pet friendly

parking places were tight, and the lot was crowded.

i wish there were more options for breakfast.

breakfast was very nice

great complimentary breakfast each morning

the breakfast selection could have been better. orange juice ran out and was never replenished.

breakfast was very good

the continental breakfast was great

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

breakfast food choices could have had a bit more variety day to day

gym was lackluster

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

convenient location off of the interstate. breakfast was above average for this type of hotel.

pool was closed,cleaning rooms only if you requested,and no breakfast

breakfast was very good

got fixed for last day it was covered in bugs on top of the smell from the freshly refinished parking lot

as i recall this staff member had to stop laundry and be pulled into making eggs

having a hot breakfast was nice and so was having a laundry room

wifi access not good. front desk personnel lacking

i was disappointed on arrival that they didn't know i had a pet so they had to find a different room for me

great stay maybe next time i ll try the pool

the laundry setup could use some improvements, but it s not a major problem.

there was no internet, no laundry, no fitness room

our kids bathroom was fine

a jimmy dean sausage biscuit and a kids granola bar is not a real breakfast

check in and out was easy. bed was comfortable. shower was nice. parking was good.

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i didn't like the pillows.the pool was too small

they accused me of having a dog and charged me an additional (unauthorized) $51 for having a pet

itv was a great check in and check out, loved the pool

the breakfast

no laundry for guests

it's conveniently located and easy accessible - parking is plentiful

misleading, at check in the hostess was unprofessional and laughed when i told her i requested a late check out

wifi didn't work

breakfast, wifi

is a fee to exchange but again if they don t have any to exchange you have to wait for the laundry yo get

it was close to the stores and they where pet friendly.

there was trash in the kitchen trash can, and the floor wasn't swept

home like feel. full kitchen. true apartment set up.

wifi was down , didn t get a key

i like the room with the kitchen area.

comfortable for us and travel with our pet. very nice employees. quiet.

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

had to change hotels because the one i originally reserved had their pool closed for maintenance

breakfast was very nice

indoor pool was not warm enough and the area outside the pool was freezing for a super cold weather

there was no way to lower the window blind to block out the parking lot lights

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

laundry, spacious, great great breakfast

the laundry room is a bit warm but was very appreciated a little expensive

i would not let my kids take a bath here

when i booked our stay it was noted that there would be four people, two adults and two kids

easy to check in and check out. very clean and laundry is very easy...

i breakfast was okay. it could have been better, but it's a hotel not homecooked food.

the hotel space and the breakfast!

the beds were super comfortable. the breakfast was great.

the gym was nice

narrow parking

there was plenty of free parking

only downside was there was only one girl working the breakfast

breakfast ran out fast (not a ding) just make sure you get there early

location, clean, covid masks enforced, pet friendly and the front desk staff were wonderful

only suggestion i'd have is to upgrade the laundry units to accept cards

also, not having a change machine in the laundry room was an inconvenience

dirty sheets laundry on pull out couch when we went to bed.

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

i met, staff wise; from front desk, laundry, maintenance, cleaning, buffet servers, were extremely professional

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

sunday early in the morning people working on construction outside the parking they blocked my car i was

the little bar too

stalled vehicles no parking

hotel was under complete renovation. noisy chaos. no parking.

the laundry room was out of order. i really needed that for the amount of time we stayed

the smell of marijuana in the hallway,by the pool and in the parking lot.

staff was very accommodating and the late check out is always a plus

i like that they have free breakfast and it was very clean

couldn't use the pool.. but not the property fault

room was spacious with kitchen

nice features in kitchen of suite. good bed and pullout. shower worked well. two tvs.

breakfast was great

super clean , comfortable, great customer service, great breakfast, they even have a nice indoor pool seriously

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

the bar and food area should stay open a bit longer

oom and bed were excellent. x bar and bistro were good.

we have a pet; however, i did not realize the location was pet friendly and was going to leave the pet with a

it was in a good spot and clean, nice fire pit and pool

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

the laundry and vending machines halfway work

laundry facilities and bathroom

of parking spaces

i liked the kitchenette, ac, elevator and luggage carts

there was a group, a kids football team that was running around in the hallway, fitness area, etc

the pool water was very cold.

confusing where to order the breakfast

loved the pool being open late

especially liked the lobby bar to relax and unwind

no laundry

pool or laundry like the tru hilton in florence sc we were disappointed

with simple, geo-friendly materials, even food ideas (like the cardboard water containers) and gym was open 24

well lit parking lot, friendly check in, clean room, very comfortable bed and topped off with breakfast bar

yellow color - given thought to everything in designing the hotel - nice place and rooms - great gym - had a

laundry didn t work

last, there was a llarge group,8,-10, people hanging in the parking lot with several cases of beer

parking lot needs to be repaved, carpet in room i occupied needs replacing, hot water was

empty baggies in parking lot

the breakfast was only cereal

coin laundry did not offer any detergent or other laundry care products

easy going. good breakfast. self service laundry.

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

laundry roon.please invest in that

that there was no laundry room. lol

the laundry person had disappeared on her so i had to go get them which was fine

friendly staff. breakfast included. laundry available. we'll situated.

hot coffee, pool, wifi, close to the city and affordable

located near restaurants and starbucks along with waffle house right across the parking lot.

no pool

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

clean, pet friendly, good breakfast and gym

and the hotel's gym was decent enough

nice location. pet friendly.

laundry room was clean with $1

nice & clean. great breakfast and kids enjoyed the pool

only thing i didn t like was the grab and go breakfast

the breakfast, the heated pool, and the cleaness and comfy beds.

eggs was over done and kitchen area too small.i didn't have meat opinions

they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

the breakfast was wonderful

pool had a little to much chlorine

the breakfast was the absolute worst! hot tub/spa was filthy.

great staff & the rooms are clean, breakfast was great, price on point

the laundry room was

laundry room

no pool or laundry due to construction

the person above me walked arounduntil midnight and woke me again at 3, i was next to the laundry room i think

laundry area was also well kept

get to enjoy our breakfast (that was included in our stay) because they didn't start serving until 7 am on the

onsite bar, pool and fitness center is a plus

pool was perfect, even had toys for the kids

friendly staff, cleanliness, great beds, being on the fifth floor, great pool and location.

things that were the hotels and put them in a orderly fashion for them to gather and take to the kitchen, but

its basic but comfy, has an ok gym and most staff are friendly and helpful

the staff was super friendly. great breakfast.

wifi issues renovation being done

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle

my kids favorite part i m sure was the pool

didn't have laundry powder available to purchase for their laundry machines

on top of that the room, laundry, and even parking was perfect

friendly staff and great atmosphere the breakfast was great keep up the good work

wifi was awful

parking was limited.

bed was hard and the room was next to the laundry room, noisy!!

our room was directly across hall from laundry!!!

laundry room venting machine had thing in wrong slots still after three day being told

used the laundry

the breakfast was very organized. very quiet and relaxing

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

the property smelled a bit old and in need of painting the gym was much too small and the pool was closed due

the location was in a curve, and it was difficult to see either way when trying to leave the parking lot

lack of sufficient parking

parking.

rooms, guest laundry on site indoor pool,spa, and exercise room

from pool, although staff tried to mop promptly; sleeper sofa when pulled out blocks access to kitchen and exit

the bed was comfy and the kids loved

you pull out the sofabed there was no room to move into the kitchen area

kids running around upstairs after 1 am. continue for over a hour after contacting front desk

not enough people in housekeeping to get the laundry cleaned and back on the beds

checkin to inquire about loud music & was then told it was a customer appreciation party in the parking lot &

maybe need some security in the parking lot

due to covid was not able to get in pool there was a big family already there

loved the coffee as well as the pizza we ordered from room service

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

breakfast good, parking okay though cramped for a big van, great location.

very clean room and facilities gym is tiny but has machines

pool was off

the breakfast and breakfast staff was very welcoming

also love the fact that it had a laundry facility for the guests

n/a need to add gravy to your breakfast menu.

the smell in the room smells like a gym

and the same wonderful sweet soul, who checked us in, was also there when we were having breakfast and also

quiet, clean, very friendly staff and very convenient location for us. breakfast was excellent!

the front door within 25 feet of the entrance and i'm allergic to it plus people grilling in the parking lot

many people just hanging around outside in the parking lot

dog's id card at check in days after we got there we had a knock on the door wanting us to pay pet fees

limited parking - was able to park on property but took a bit of time to find parking at night

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

everything including the pool and laundry room.

spacious room, laundry area, and good location

staff very nice ...good location ....perfect fit laundry room big plus

we could hear every door shut and the laundry room 4 rooms down the whole time

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

laundry service, fitness center, snacks and drinks available 24/7

just the amount of space i require, with a nice kitchenette

easy access from parking lot into building

the little kitchen area in our room

the breakfast was a bit on the lame side. but all in all we like the hotel.

didn t have any plastic laundry bags

parking was a bit crowded

complimentary wifi was

was conveniently located; however there were no complimentary snacks for the kids

staff was not accomodating in relation to the major parking issues

it didn't seem to bother the kids, just me

i didn't have any have breakfast.

parents had better control of kids around the food

though the pool seemed to use salt water, my eyes stung like it was chlorine

the grandkids loved the indoor heated pool

loved the breakfast and it was good that they had laundry facilities

paying for laundry

laundry facilities

i loved the fact that it had a separate sitting area and a full kitchen

did not know they changed their pet policies

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

had to drive our wet clothes to a laundry mat to dry them

the laundry app wouldn't work so we couldn't do laundry .

i loved the laundry room on the 7th floor

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

the pool. it was dirty.

i love the breakfast and the room.

location, location, location! modern clean hotel, friendly staff and well stocked breakfast

room and common areas, convenient location, easy to access, adequate parking

was no breakfast served

room was close to ice machine, elevator and laundry room

there was only 1 guest laundry facility in the whole building of 5 floors

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

spotted just down from our room there was a laundry with washer and dryers large too

i was visiting friends for the holidays and my flight got in a little early

lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent

laundry facilities were honestly the only weak point of the hotel and that seemed to be a temporary

the staff was great clean facilities , laundry room was greatly priced

the laundry facilities and

parking was well lit and secure

cleaning crew just throw all linens and dirty laundry outside of the rooms and stay there for hours

there was no place to do your laundry

pool environment beds shower pressure food a-1

a lake cute lake to walk with your special someone and even a park for the kids

to covid there was no room service which we prefer

therefore, i am requesting that our laundry services at the hotel be provided free of charge

there is also a laundry room for guests staying long enough to need it

only downside was the wifi signal. so weak we used a data signal instead.

close to concert venue and pet friendly

pet waste bags

love the gym, the pool the bar the room, everything was excellent

paying for parking, breakfast, and wifi

misleading information about wifi

the bar was nice with good bartenders

there's no free wifi.

and i feel like there should be a coin machine and small laundry soap/fabric softener/bleaches vending with

staff were somewhat loud in my hallway since my room was next to the laundry room and upper floor customer was

wasn t much parking !!

she worked diligently with me to get an early check in, during a concert weekend

the service is good and breakfast is ok too. ;) but the air conditioning was loud.

i don't like the way they don't have a laundry room.

the rooms are comfortable, staff is helpful and friendly, the hotel is clean and the breakfast is lovely

car got broken into last night in the hotel parking lot

breakfast, location

pool being outside

linen smelled like dirty laundry

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police

the laundry room to hot

location, clean, air conditioner. kitchenette.

fact that they said there was a $25 pet fee but didnt say it was per pet

good location and glad to have laundry on site.

our room was right next to the laundry room so we heard washers and dryers a good bit

hotel has a fitness center and laundry available

and it's one of the very few hotels that still has breakfast

the wifi was slow and unreliable during my visit, and it seems to be in a gps black-hole.

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

service didn't clean the room the 3 days i was there and no wifi and the hallways smelled like

liked the free wifi and free parking

elevator halls dirty with mud most guest smoked weed so my room smelled like weed wifi was very week bad area

wifi was terrible

needed laundry bag in room.

an inside/outside coverage with ample seating and towels with a nice sized fitness room and guest laundry next

laundry equipment needs to be updated

laundry not working well, as well the clothes come out smelling really bad

guest laundry is available, but one of the machines was out of order

laundry facilities and vending machines on site

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

i was approached in the laundry/vending area by a man asking if i wanted some

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold

parking and food choices in the vacinity

clean. plenty of parking. inside rooms. elevator. comfortable beds. refrigerator and microwave.

the parking was dirty, there was weird people hanging out in the parking lot

hotel should not have been allowing people to shoot fireworks in the parking lot late into the night

breakfast was great, so was the front desk staff.

huge parking lot so i could park near my room

non smoking room was filled with an old smoke smell

the parking lot needs repairs and the

and a car in the parking lot needs to be towed away immediately

parking lot needs work seriously

smell the junkies smoking drugs on steps very unsafe me and my family left way before check

in the parking lot and

cleanliness, breakfast and location

loved the full hot breakfast

pool was too small

the spa tub i loved it. the room was really clean. i was really comfortable.

room was a disaster, the light did not work, the wc was broken, the wifi worked just half of the times

the desk clerk at check-in wasn't very kind & i got charged a $50 pet deposit which really shocked me because

didn't have amenities except a gym wish is had a pool or recreational area or a deal with top golf for the

prompt elevators, ample parking.

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

way & that was my second time staying there the first time i didnt have these problems , oh & the wifi sucks

place didn't have amenities except a gym wish is had a pool or recreational area or a deal with top golf for

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

weak wifi signal

it did have wifi and internet accessibility

were folks out by the parking lot that chose to gather, drink beer and play music

no wifi very little or any breakfast.

laundry was broken, so could not wash clothes during my extended stay

parking lot very

pool and gym closed due to construction

carpet in the pet rooms.

pet friendly and nice staff

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

quick and easy check in. love the on-site laundry and breakfast goes until 930!

that all of the smoking rooms are on the second floor

was a smoking room

love that there is a lot of parking and the check in was easy to find

there is no guest laundry and nothing close by

no laundry

and laundry room wasn't working, no one will tell you until you book the room

no guest laundry, but the employee washed my kid s jersey for free

if not, then i was allergic to the laundry detergent used to clean the sheets and bedding

receptionist very nice. breakfast was okay.

the facility was bright and the parking was good

the breakfast was delicious and included real eggs

just wish breakfast would offer different hot items for those staying multiple days

the gym was also very clean

i didn't like that they didn't have a laundry room.

pool was closed for season in july

the room was clean, and the beds were very comfortable. the breakfast was very limited.

there was a pool for the kids to play in.

more breakfast items. and breakfast lasting a little longer

there isn't a laundry room.

the kids were looking forward to that

parking is somewhat limited

my kids were really upset and there was nothing else to do at the facility and or to accommodate

i liked the beds, the clean bathroom.and the amazing breakfast.

laundry room and workout room was in poor shape and care. garbage cans over flowing all week.

didn t like the fact that i was on able to use the laundry the entire time that i was there which was just

laundry available

very accommodating on arrival time, room had full kitchen and everything seemed modernized.

it was in a nice area, and i like how you got privacy from the parking lot.

room next to ice machine & laundry guy who smoked weed outside our room

hope you have self service laundry area.

parking lot is small

there to use the facilities, we were extremely busy for our trip and didn t get to enjoy the pool or gym as

pet friendly and the staff is the best! clean and well maintained would stay again!!!

staff was friendly room was clean free laundry was great food pantry was stocked

charge for supplies and food near laundry area

comfy beds, soft thick white towels and free coffee and free laundry

was soooo comfortable and laundry was free which was nice to be able to wash a few things before we went home

free laundry, friendly staff

the floors are sticky the laundry room has 2 big trash bins that smelled horrible

i haven't ever did laundry in a hotel and that experience was actually good

pet dogs barking a lot up and down the hall

did not know it was pet friendly

i thought the breakfast needs some improvement by offering more of conventional choices. thanks

ice room and laundry accessible

find that the back of the house need to have more attention, (example) the laundry must be looking more clean

have a guest laundry which is open from 6am to midnight everyday

the bed, wifi, complimentary hotel shuttle from airport option, to make coffee in the room

great value hotel that's close to the airport and provides shuttle service.

was in a room next to the laundry with laundry carts lining the hallway

laundry room closed and unable to get coffee at 7:30 in the morning and told she would not make

laundry facilities were very dirty

would like better laundry facilities

the laundry room not working

laundry service was not available as washer was down

the only issue was the pool wasnt heated at all

they did accommodate by offering a shuttle to nearby restaurants but i was too tired to take advantage of that

the pool was really nice

my kids really wanted to go swimming with the pool was pretty darn cold

hallways floors was dirty, laundry machine was out of order and i couldn't sleep with all the noise that was in

i always saw house keeping cleaning. i liked the laundry and gym facilities

laundry in the building

the need some caulking in the bathroom, sanding and painting, the sheets apparently came out the laundry with

their staff shortage included at least 3 housekeepers that were just hanging out, in the laundry area (not