for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

wifi was slow, tv guide dad to understand

feel like they should have rooms where no pets is allowed cause my husband has allergya

parking was crowded

we did not need a kitchen but it was very nice

shuttle wasn t wheelchair accessible

great property on the outskirts of milwaukee good facilities and the kids found the gym the best on the trip so

it was impossible for my kids to wash their hands without me helping

breakfast was delicious

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

it has a pool and a laundry room for guests

they had great amenities such as laundry room, pool and gym

not every place takes into account kids when guest book two rooms

also parking was awful

excellent early morning service including shuttle driver.

i had to catch the 3 am shuttle this morning and she had placed out breakfast items at that hour for our

it meet my expectations. location friendly staff very nice shuttle personnel .good breakfast

location of breakfast was ideal. food was okay. the waffles were a huge hit!!

the shuttle to the airport goes every half hour so that did work out well when we returned at midnight

it s nice having laundry on premise

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

another bonus is that the laundry is free

kitchenette & free laundry. closer to many places.

we were across from the laundry room and it was a bit loud

and laundry was 24/7

think a pet relief area with some bags and disposal can would help pet parents.

was a great place i have been at this hotel a few time clean, friendly people, good breakfast, a few free drinks

great shallow pool for kids. excellent hot breakfast. nice staff

no laundry facilities or s microwave

not a single place in the shower for a bar of soap or bottle of shampoo to sit, so you had to put everything

the buffet breakfast, while not free, was excellent and moderately priced

swimming pool area need update and yoga room need to be reopen store need more sandwiches

of its location (close to airport and some shopping), the airport shuttle, and long-term parking make this

whatever laundry soap they use was really strong smelling

have been a little more parking area

no pet fees, close to airport

easy hwy access and pet friendly

wifi is not

we didn't really need the kitchenette because it was a one night stay

beds were a bit too firm for me. small pool, but perfect for kids to play in.

little village with a park and restaurants in walking distance and a meijer also right across the parking lot

the free breakfast was delicious an the hallways still had that new scent smell.

pool broke entire stay

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

the room perfectly meets our requirements and is spacious, particularly with the inclusion of a kitchen, allowing

they also provided an excellent breakfast

the little kitchen was amazing bonus

not having a microwave or fridge in room, laundry room

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

housekeepers laundry people and the people at the front desk.

laundry room without machine that gives quarters and the front desk will not give change, as it is

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

the wifi was terrible

a shuttle to the american family field would be nice and a working hot tub

i like the pool, the comfortable beds and the hot tub.

plenty of long term parking for our vacation and shuttle was quick

left prior to breakfast but they made up a travel bag with an apple , nutri bar water,etc

no laundry room.

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

location and breakfast.

the breakfast dont have much variety but wasn't bad at all.

it was clean, had a restaurant, wifi and breakfast. staff was pleasant and helpful.

carpets could use cleaning

no room service

so appreciated the airport shuttle service available

pleasant and well serviced bar and restaurant

gym, free laundry, kit in room,freindly staff

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the pool and free laundry as well as the comfy beds!!

the lobby, pool, gym, and laundry facilities are clean and sparkling

love the fact that there was a laundry facilities.

great location. fantastic hot breakfast every morning.

noises when sleeping meaning people need to control their kids

wifi

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i wouldn

yummy breakfast, room was fuckin massive. ran around like a dog for a lil bit. thanks.

very nice simple hotel with a great pool and breakfast.

did not like that upon checking in i was not informed about where the breakfast is held and i was told in correct

addicts is in the kitchen making the breakfast

we couldn't get extra towels because a manager took home the key to laundry room

guest laundry coin operated available

the hot tub/pool was closed

excellent location, great customer service, great shuttle to airport, great parking

price, free shuttle & breakfast

laundry was onsite and cheap plus they provided detergent

it's very clean and i was able to do my laundry

laundry facilities on site were well maintained, as were the grounds

the wifi was horrible

vety private beds comfortable rooms clean stores close by to shop thay even have semi truck parking

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

were loud kids running around

bar and grill not open for dinner on a sunday night and room service so was tricky to organise dinner without

ordered room service...it was delicious and came super fast!

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

breakfast selection was very good and set up by 6:00am

more breakfast choices.

the breakfast was basic but did the trick

everything except the breakfast. family friendly free laundry the suits are great for families

the hallway, stairs, laundry, and exercise room not cleaned the whole time

loved the attached kitchen area

very friendly staff clean rooms delicious continental breakfast

there was not enough parking at the facility! we needed to park at the walgreen's next door.

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

we enjoyed the hot tub and pool, this area was clean as well

room was great, staff excellent, like the bar and pool. nice and quiet and well kept. thanks

the pool.

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

lots of things need to be upgraded and/or fixed. such as the toilet and pool.

water flow to spa tub was very slow.

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

laundry area is clean, useable, $2 per wash or dry

fed the kids a hot breakfast and got a late check out so we could sleep

shuttle arrived promptly at the airport in a snowstorm

spacious rooms, clean, friendly staff, excellent shuttle driver

the whirlpool was broken

parking

location and shuttle provided to airport

clean, friendly, shuttle to airport

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

laundry

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

we had to ask him a lot of questions like what's the wifi password

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

about 2 electrical outlets in my room worked, the wifi was very weak/did not work at all, towels were stained,

had to throw out our own trash we really did not get any room service at all

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

room (handicapped room, although not handicapped) shuttle service, the bed comforter, flavored coffee

pool closed at 9pm

refrigerator in room wasn t very cold; treadmill in gym could use some maintenance

breakfast are was well maintained

pool was small

is was clean. staff was great. breakfast was good.

limited breakfast offering

breakfast needs improvement

very good breakfast.

the breakfast buffet was great

were comfyand the pool was enjoyed by my grandson

terrible wifi

i wish we were in town longer so we could enjoy the pool and cozy atmosphere longer.

breakfast was fine

cleanliness, location, bed & bedding, breakfast.

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

the self-service laundry and huge refrigerator are very helpful

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

common room/kitchen had everything provided for breakfast and snacks plus a lounge area, books, etc

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

nice gym

the breakfast isn't all that.

the parking lot was littered with trash

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

laundry only on main floor.

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

breakfast was always full and offered a variety of hot food items

pool was small but good enough for the kids to swim in.

the parking lot could use brighter lightning. one area of the lot the lights were out.

well maintained, pet friendly, location, laundry, friendly and helpful staff.

very clean and airy. nice simple, free breakfast. clean 4 foot indoor pool. friendly staff.

and the wifi password didnt work

the breakfast was always good-the staff was helpful and friendly-the free parking was great!!!!

the shuttle service made it so convenient and saved me a ton of money in parking

we went to the hotel for a 1 day vacation from our dogs & kids

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

bar staff was kind of rude

great fitness center

kids loved the pool table in the lobby

great location. good breakfast. free laundry facility. very helpful staff

great continental breakfast variety. kitchen staff very friendly. room was a great size.

all of the supplies you might need to make a meal were supplied in the kitchen area

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was

the staff was very helpful and the complimentary happy hour and breakfast were a nice bonus

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the access to doing laundry was a nice extra!

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the walls are thin. laundry is to expensive they had no breakfast..

we had a cute bar area, with fridge and microwave

guest laundry services available

gym did not refill the wipes to wipe the machines down after usage even after i told them wed-sun

kids enjoyed the pool and the spacious room

the hotel is very good. great location and staff. we enjoyed the pool.

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

over charging for laundry it s says pay $3 but you have to pay $8

seemed like a breakfast

location. room was really nice. free breakfast.

proximity to where we needed to be. decent basic continental breakfast.

gym!

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

breakfast my stay and the price

i liked the staff, the shuttle service and the great beds

front desk service housekeeping breakfast

on-site gym and laundry facilities were great, as was the breakfast buffet

didn't use the kitchenette but seemed very helpful

pleasant front desk staff, great breakfast, clean room and always fresh smelling

thank you all so much for the parking and pet fee deductions

gym was nice quality

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

room service

and front desk doesnt mention that you can go to gold's gym and

location and classic character. also, free access to great golds gym two blocks away.

the staff in the hotel, bar and restaurant were very friendly and helpful

the bar had local brews and the bar tenders were fantastic

our room was next to the gym. very loud. the manager compensated us for it

i wish food was served at the bar late.

room service from the bar and grill until i was denied room service and asked to leave.

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

hotel restaurant and bar was exceptional

they had an amazing gym!!! great bar too.

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

no self laundry machines

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

fast room service meals and connecting parking structure

plus, the room service was amazing and so delicious

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in

the staff had kids at the front desk

great place to party just dont bring your kids

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show

laundry facilities not on our floor

the free shuttle to anywhere within 3 miles until midnight

we used to stay here when our kids went to school here

was happier with sunday morning room service breakfast than what i received on saturday morning

location from milwaukee intermodal station, complimentary shuttle to american family field and back to hotel

great fitness area

delightful room. great view. delicious breakfast. excellent service.

staff were super friendly. breakfast included in the stay was awesome! room was nice.

the breakfast was really tasty. the room was spacious and the t.v. was outstanding.

variety available for breakfast

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

fantastic selection of well prepared breakfast and snack foods.

the breakfast was tremendous! the pool was great for kids. awesome location.

the room setup, this was 1st hotel where we got good night's sleep without kids running the halls and being loud

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

the hotel bar has bartenders that don't know how to mix drinks. ugh.

bar closed 15 minutes early sat night, rudely sending customers away

the fitness room was very small

wish the bar stayed open past midnight on a saturday night

laundry available 24/7 with coins

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

includes laundry and gym which was really nice

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

restaurants, bars, gym, foyer/check in area, room and bathroom, so good, lovely setting/atmosphere, friendly,

breakfast in the cafe was delicious. comfy bed, nice shower, prompt room service.

we were traveling for a kids event, so we were a little scruffy - not the usual high end business traveler but

the rest of my party with had already been waiting in the lobby almost an hour and with all our kids we wanted

we are hoping to book a longer stay next time so we can utilize some of the spa services

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

free breakfast, pet friendly, location

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

breakfast is fantastic with lots of options

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

restaurant and room service are great. corner room is huge.

the room service breakfast was delicious and arrived quickly

restaurant room service trays let in hall way to long

no room service

breakfast was excellent and room was great!

neighborhood, but parking was off street and was close to down town.

when you arrive as part of the check in process you go though a bit of an orientation about parking, getting

loved that you could choose your breakfast

a bit of an orientation about parking, getting in and out after hours and lastly choosing your breakfast and

the smell of the bedding was too strong. they must use a very strong product for laundry.

loud construction outside. no laundry or room service.

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

there was no bag in the room for my dirty laundry

large bag of trash sat on one side of room door and a large pile of laundry on other

we loved the lobby and its bar and art gallery spaces. the room was comfortable and fun.

prices (too high), i live in a small town and the bar is definitely making money off their drinks

the small blood stain on the mattress protector. room service was slow.

we travel with kids 6, 8, and 11

no wifi

kitchen, laundry, location, restaurant

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

for long stays i need a laundry, so i used the laundry here several times

also our room was as the end of the hall near the back door which allows access to the garage and laundry

it was great to have a full size kitchen in the room and laundry in the basement

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

the hotel has a nice laundry room

lovely gym/laundry room and breakfast

the kids lost their ipads and chromebook and they saw it and kept it for them

the kitchen fryer was down when we were there, which did not allow us to purchase off the menu as

laundry facility is convenient

location, walkable, large , comfortable rooms with full kitchens, restuarant and bar attached

room service was called multiple times for basic amenities and all calls were disregarded

were excited that the attached restaurant and bar were open again

jackson bar and restaurant has great food

my fiance and i have 3 kids so once a month we will go stay at a hotel to get away

bar down stairs

nice amenities, loved the breakfast and the bar options on site, pool, games, the courtyard, accommodating staff

we loved the games for kids and the pool

pool was extremely cold and i couldn't use it

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

pool area had 5 kids that were not supervised

pool area was nice and maintained

just the breakfast but it was due to covid 19

the restaurant and bar were perfect - our one dinner there superb, as was the service

a very nice location with great views, we found the hotel charming and very romantic in the king spa

free wifi. very nice and polite staff.

were unable to use the fireplace although it was august it was chilly in the evening

large rooms with full kitchen. very friendly staff. great location.

onsite parking was plentiful

breakfast pool

the staff and the cleanliness! pool area was awesome!

good parking and location

breakfast was very good

no laundry soap or dryer sheets.

the laundry is also ok

was a tad small and house keeping left a pile of dirty smelly laundry on my 3rd floor in the hallway all night

dirty laundry in hallways,

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

laundry was also convenient

said pet friendly but made no mention of a $100 cleaning fee when booking which the front desk wanted to

beds were comfortable, bathroom clean/fine, kids were happy

we, as a traveling family appreciated the most was the early checkin and late check out

pool was not heated.

location, cleanliness, wonderful breakfast

location, overall cleanliness, available parking, excellent staff

everyone was wonderful, even the gentleman tending to the breakfast buffet.

crowded breakfast area. could be redesigned a bit to feel less tight.

once the surroundings are finished, i'd recommend better signage to get into your parking lot

a typical hotel of the chain. good guest laundry. not so clean.

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

really loved that you had a laundry room for us to use

kids loved to swim. breakfast was great.

kids wished the indoor pool water temperature was higher, a bit chilly for us.

room was great pool was great

expensive parking

ambiance, great service at the bar by hotel employee and huge rooms

room, breakfast, complimentary bar beverage.

noise from halls and bar at night

$ pool hours

restaurant and bar on site. pool area looked nice. room nice.

pool and gym closed at 9 pm.

atrium area, the hot tub was available, pool was heated, room was clean, and the price was right

the gym and pool areas

there was room service, if you wanted to go that route, but no bar or restaurant to visit

loved the gym, was able to get my daily strength training in and cardio

there was room service, if you wanted to go that route, but no bar or restaurant to visit

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

nice size room, lovely shower. nice view towards the mall, gym, clean room...

no laundry bag

parking was an issue with only limited spaces for cars

front desk upon check in & check out, cleaning staff always held the elevator door for us, kitchen staff were

staff were very courteous very helpful and very polite hotel was clean parking was good all in all it was a

complimentary breakfast exceeded our expectations

coin laundry and price.

loved having in facility laundry for our stay

laundry room was nice.

the laundry facility had only half the machines operable

room assigned had not been cleaned (crumbs on carpet, hair in shower, thick dust on window sills and tv)

dirty microwave and laundry area

i only like the big parking lot.

that it was $180 and the air in the pool area was colder than expected

pool and tv

we both enjoyed the bar and coffee area

bar was very nice but would ve appreciated it opened later on a saturday night

this hotel was very quiet even with the restaurant and bar downstairs

no hot tub in the pool area. the pool was cold. there was no free coffee nor breakfast.

shooting occurred at the theater across the parking lot at night

the breakfast was wonderful and pool area was well kept and very clean

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

also, my kids room shower drain was completely plugged up and water couldn t properly drain

loved thw room full kitchen and the updates

everything was excellent. nothing not to like. maybe the pool could be warmer

breakfast was ok but they kept running out of items

great breakfast, clean room, friendly staff

the location is great and i love hot breakfast is served too

liked that there was a full kitchen

the laundry is convenient

the laundry area was very nice and clean

laundry 2$ bucks wash n dry

issue- pet rooms should only be for pet people-we moved- smell and furniture showed pet wear restaurant

the gym was a bit small

no plastic bag to put dirty laundry in

for room service were a little confusing

the food room service was unavailable

better fitness center

wifi switched on sunday morning, so did not have access that morning. not a big deal.

the outdoor pool. the well kept grounds with trees. bushes. beautiful lawn. the breakfast!

it was very quiet. the breakfast was amazing. the staff was very friendly and helpful.

laid out nicely and pet friendly.

the kitchen was well equipped and fully functional for our needs

the rooms and kitchen