staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife

large shower facility plenty of parking good covid guideline adherence good wifi

encourages pets to stay with their owners, which was not made clear on the website

massive parking

lots of parking

tight car parking

pet friendly too

beach wonderful location,the sunset bar is stunning,as is the marquee dining and restaurant

bar and restaurant had lovely ambience; food was great

other issues were the bar was expensive and breakfast was quite late starting at 9

there was also a background sound of the waterworks or adjacent laundry during the night from our attic room

beautiful building and decor. lovely bar and restaurant and outside space. fabulous bedroom too.

nice bar and close to lovely local shops

we drove to the isle of wight ferry parking lot to take the ferry over for the day which was easy and convenient

parking - a bit of a pain until you find the car park nearby

the nearby station was useful for reaching lymington and avoided parking there

the hotel is a large edwardian building with very inviting lounge, bar and dining rooms

hotel says it s pet friendly, although they don t really cater for guests with dogs

one downside was the really poor wifi in the rooms

centre but quiet and good facilities including bar and patio

outside of the manor house all just felt like a holiday camp, and our room backed on to the laundry so we were

the laundry was good

swimming pool etc lovely gym great

distance with just one hand to carry food to help you could have a table or two in the breakfast bar

tried calling reception and room service for more milk and nobody answered

shout out lisa f helping with the laundry room and getting laundry powder

we did this ourselves at extra cost for the laundry

travelling with 3 small children, the guest laundry room in the hotel was a great bonus

there is also a laundry on site if you need one

there was a guest laundry room ( 3 to wash, 2 to dry)

a hotel that promotes itself as a child friendly destination, they should have offered basic laundry facilities

both the indoor and outdoor pools were great for the kids

breakfast was the best breakfast we ve ever had

pool and spa perfect

pool and spa perfect

tastefully furnished, staff where excellent and so helpful, warm and welcoming, and very pet friendly

chose the hotel because of its location and because it was pet friendly but everything exceeded our

advised at booking we could have room service for breakfast, on check in this was not an option & one of the

room with comfy bed, kids enjoyed own space in separate sleeping area

location was great, easy to find and loads of parking

hard to flush loo could not get booked for french restaurant poor light in bedroom for make up parking a

brilliant location. loved the pool

locaction, the staff and the spa were lovely

facilities excellent staff value for money i have just rebooked and will be using spa facilities next visit

the spa facilities and thai restaurant were excellent

i was awoken at 7am on sunday by laundry being wheeled across the car park: it sounded like a tank was passing

so noise early morning as the room is in the car park bins being emptied and laundry vans

our studio room was outside of the hotel next to laundry could hear machine noise in the night.

room was on the ground floor and we we woken by cars in the car park and the laundry trollies being wheeled

ll and car park) with constant use of area outside window by staff emptying bins and loading laundry

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

the spa area is being refurbished, it s still useable, we will be back to see it finished

staff great very helpful hotel very good. lovely setting good car parking for guests. ,

the food in the restaurant was amazing & the spa facilities were great

loved the bar and the terrace and the kids play area was good, the swimming pool was a bonus

only thing that could have made the stay even better would have been the addition of laundry

only thing i can think of that would have really been useful to have is some laundry facilities either in the

the other staff were attentive especially reception and bar staff

it was a shame the indoor pool was closed as our kids loved it.

staff from reception, bar and restaurants made the visit even more special

great food and breakfast. very friendly helpful staff

is freshly cooked, ample and delicious - rooms are very comfortable - spacious parking just outside the property

beautiful little self-contained cabin with kitchenette and bathroom right next to the pub and large beer garden

evenings we had meals from the bar that we were able to eat in

good cask ales in the bar and a nice atmosphere in the evening

whilst at breakfast the laundry staff went into the room and replaced water and took away the soap this was an

the dining room and bar are nicely appointed and beautifully decorated

parking is on a first come first serve basis

parking was a little bit of a problem initially but it was a saturday and there was both a wedding

central location in the town excellent clean and comfortable room nice bar area

parking easy

sporadic wifi all over the hotel - would expect a lot better for a 4* hotel and the amount charged

breakfast was superb; evening meals very tasty and great quality; spa was lovely

i want to thank everyone, including the restaurant staff, bar staff, and the chef

were early down at breakfast, but the table wasn't cleared between courses

is excellent, the staff is welcoming, the lounge is great to spend your evenings next to the fireplace

setting, traditional style in its own grounds , free parking on site, luggage was carried on

the outdoor pool is simply lovely, a well kept area with comfy rattan loungers

grounds, the outdoor pool, the comfort of the rooms and how well maintained it was

17.50 for breakfast seemed alot. buffet could have done with more yoghurts and fruit.

are no spa facilities, so for that reason i think it is not value for money and also that the price i had

a very friendly team on hand to help with luggage and parking as my husband had mobility issues

the restaurant was closed and the food in the bar was pretty poor as was breakfast which was also understaffed

need to bring your own car to be able to use spa facilities in sister hotel

parking. due to building work spaces are limited.

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

also the new laundry arrived at 7

having requested disability parking we were not advised

the fireplace in main living areas the speaker in

and close parking

no room service for dinner so we had to carry food upstairs to prevent him disturbing others who

staff were excellent; allowed an early check in; thank you.

graham was so friendly and helpful at the bar in the evening

breakfast / dinner ;- very good food the room ;- very nice the hotel was great, parking was good

location good parking

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

the staff were great . especially marco who helped us with our laundry .

she hung our coats in the laundry and couldn't have been more accommodating

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

the room was very clean and the unexpected bunk beds made the kids happy

room service, no cleaning

room was lovely, very comfortable for myself and two kids

free parking

and also i had a parking space, what i really prefer

there was parking spaces at the property and on the street

wifi little bit slow. but for 2 nights cannot complain.

parked on the road as not enough spaces and other people were blocking others in requested early check in which

there was no mention of the free bikes, bar or water sports facilities mentioned, or indeed of breakfast (i

couldn t get any signal in my room and also when arrived there was laundry left outside my room and rubbish

we arrived to the previous night laundry for what seemed like all the rooms, all over the floor by the main

had to wake up before 6 am daily due to noisy laundry collection lorry and early fire alarm set off on one

hand soap in my bathroom, when asked to do room service bathroom wasn t done and only beds were done

big rooms pet friendly nice staff good location

s room): an enormous space with numerous pieces of furniture to make use of, a gorgeous walk-in fireplace and

easy free parking and self check in and out

spa bath in room not working ..

it was a huge room, incredibly warm (despite the age of the age of the building) and the spa bath with tv was

water took ages to drain in the shower cubicle and the wifi was not working.

smell of urine in the bathroom room location (window view of the hotel kitchen/laundry rooms) no fault of the

room right next door to kitchen and laundry room as well as communal toilet

1 word amazing pool, gym, indoor pool and sea view, what more could you want

are friendly and the location is perfect if you wanna get food or drink or find something for the kids everything

thanks to reception joanna and romanian girl on bar your are amazing ud83eudd29 same as them manager from

up to the flat roof making it a security risk if you want to leave the windows open and also the laundry is

os above a kitchen or laundry ) otherwise everything else was very good

our sleep was also interrupted by noise from laundry machinery throughout the night

no/intermittent wifi on one day

just like being abroad it s a subtrap there could of been more choices of beer or larger the bar staff were

the staff were really friendly and very helpful, and the breakfast catered for everyone's tastes, and it was

good value for money clean room breakfast was great staff was good

nice holiday hotel. suitable for families and pet friendly.

shabby, poor quality food, swimming pool closed, unhelpful staff, no wifi, 1 star accommodation at best

very poor bar chioce

laundry trolleys blocking signage for disabled parking

bedroom and a makeshift wardrobe just a rail very small room wouldn t stay again piles of dirty laundry left

good breakfast, great location very close to the beach

while the hotel did not cater for evening meals, and my room had a kitchenette area with fridge and microwave

breakfast on last day of covid rules

when we checked in at about 4pm there was still bundles of laundry outside bedrooms in the corridors and no

it would help to have more places to hang swimming costumes, and on-site laundry

was also woken up at 06:15 one morning by a delivery (roll cages of something - laundry

room service was very poor

i stayed in the hotel for two nights the room service was very bad and the room didn t smell nice

dirty laundry left in corridors

hotel with great facilities and the room was comfortable (terrible view of crates of laundry though)

not until after 4pm one day, we we're cold and wet so told them to leave it, lots of cleaning and laundry items

modern bathroom facilities and clean though it was ground floor adjacent to building services & laundry facility

laundry bags all over the place which is not the best view, in the morning to much noise night as

the food in the bar area was very good and drinks are reasonably priced and the pool was great for a swim before

fantastic amenable staff lovely spa great location

thing, in just my room i haven't had wardrobe, plus, room service is not regular

i would also recommend to set up the hours for families with the kids and adults only use of the spa separately

the swimming pool, also had a kids paddling pool next to it, was great for my 2 year old

wifi didn't work in room, however, was moved to another one where it did work

snacks could have more choice, and also would of been nice to have room service menu in room or in arrival pack

to get room service at 9

cozy and finished to a high standard. ev charging is a real bonus.

from the restaurant, the cocktail bar, room service,the attentiveness from the staff

was given a room next to staff laundry on the first floor and they started spin drying at 7:30am

com,i had to play for parking,which i think in a bit unfair told by reception that if i went directly to the

parking: plenty of spaces (including 2 for ev charging) but for booking

was divine and the evening bar man was super and it was nice not to have back ground music so we could chat

and shops staff were very helpful small charge or 15 to leave your car at the hotel on secure parking

i asked for them, only to be brought dirty laundry

no dedicated service lift for the laundry/cleaning staff

size of the room room service

parking, wifi was down

great staff, good food, ev charging available.

no wifi in rooms unless paying extra but we would expect at 230

no room service past 8pm although not a huge problem, unless we lost track of time!

staff. balcony rooms. ev charger. location. view. swimming pool very clean.

door, there was a sticker sealing the door to ensure was not entered by someone else after the room service

15 we were told that the kitchen took last orders at 7

open and rotten, mould in shower in hallway on way up to look at room met with 10 big bags of laundry not very

rubbish and dirty laundry outside the front of hotel without any fencing or hoarding/ coverage for this

the paid breakfast was not to are liking, had to pay for wifi which we didn't do

i spent most of the evening in the bar and the staff and night potter were fantastic and had a few jokes with

amazing full english breakfasts just as we liked it

having the laundry done and a delicious evening meal.

off road parking available

good off road parking

property was easy to find with parking

very nice guest house with comfortable bedroom, tv, wifi and an excellent breakfast

for the 3 nights lift broken swimming pool out of order incompetent lobby staff rubbish and dirty laundry left

15 per day to park opposite (which will now be 20 in april) and had a tiny room next to the laundry without

could only have free wifi for 20mins - not that great after all parking fee was ridiculous too

pets- did not like that pets were allowed in hotel , walked through bar to get to the garden

like the difficulty with parking and the no free wifi in the bed room, also the shabby upholstery in the lobby

no outdoor/indoor space for kids to play.

room service was also very good

was brilliant walking distance to multiple restraunts and a cinema perfect for rainy days with kids

so just wanted anyone else to know what to expect so your aware you will share with the kids

so just wanted anyone else to know what to expect so your aware you will share with the kids