self-laundry room

pool and it was in the center of everything i was less than 5 min from every attraction that new

i had room service and the food was terrible.

free parking, close to downtown, breakfast ok, wifi very good, rooms ok

not enough handicap parking

was very upset that the pool was under maintenance

another consideration in choosing this hotel is that it's pet friendly

wasnt a large selection of breakfast items to choose from but other than that everything was splendid

the pool.

large room equipped with kitchen, breakfast included.

cold, depressing in first floor, and the laundry bother us during staing at evening

room next to housekeeping and laundry

room next door to laundry very loud should not be used

nothing fancy about it but a great value that included breakfast, a small refrigerator and microwave

good parking and i love the price

management could have done better with having coins for the laundry service

it was not large but had a wonderful couch, and everything needed, cups, coffee, plastic laundry bag, plugs

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start

didn t have coins for the laundry

coins at laundry room

me and my mom used the on site laundry it was clean

no enough information about the faculties, found out by accident there was a laundry onsite

the laundry room was clean with good machines

the fitnesss center and laundry room were out-of service.

wifi in room 565 didnt work, but they moved me to a new room that had great internet.

no laundry soap but the book guide said is on front desk

guest laundry was clean and everything worked great

laundry didn t wash our clothes correctly

the rooms had easy access and the laundry was nice and clean

i asked for ice for an injury and was told i couldn't get any because the kitchen was

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

the maintenance guy came to the laundry room due to the washer saying error

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

only knock is that the gym was not open yet

we finally after waiting 20 mins with 3 kids and luggage, we checked in

great location, comfy beds, nice laundry facilities, kitchen.

huge room with kitchenette,clean,good service, laundry facilities outstanding

laundry area very convenient

laundry & business computer

availability was key. i also appreciate the laundry room, parking and internet.

the swimming pool

wifi and parking is not free

know in advance it was a haunted hotel, had to pay to park in the parking lot, had to pay for wifi, no hair

was closed during our stay, no ice machine and wifi was only available at cost which seems a bit outdated

had to pay for wifi

no laundry services on site.

of parking, no mini fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling,

fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap for

bed, cleanliness of room, quiet floor. fitness center was great.

the wifi.

i do believe it had been washed/laundry but it needed to be thrown away

room was near laundry room, ice room and sitting area for our floor

the staff was great. the room was nice and clean. on site laundry wss nice

need a bigger kitchen area in the suites.

was great about their property, except there was a big chair convention, and there was kids running up and down

on site laundry

loved the pool gym and that it had a laundry facility

the guest laundry was not working and was the case for the entire 4 days we were there

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

they should have wifi in the rooms

it didn't have a laundry room. the house keepers knocked on our door at random times of the day.

left two large bins of laundry in hallway after 8:00 pm on one occasion

$4.00 for a bottle of water at the bar was a bit much

room service was excellent and the check in staff was very knowledgeable about events, restaurants

no free wifi. valet parking price.

laundry was not available.

was no workout room there was no washer and dry to do laundry

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

bed very comfortable free laundry was wonderful excellent location

the breakfast and bar and grill was amazing!!!

have been a little cleaner in halls and elevators house keeping left backs of laundry and trash in

location, clean rooms reception people are very friendly and helpful there is a self laundry

laundry facilities dirty, pet trashcan by pool area was overflowing for 3 days

i appreciated the multiple options for the included breakfast and the onsite laundry

the laundry machines are super old and barely work.

only thing that bothered me was the service at the restaurants and bar wasn t good, it was lacking quality

at the bar for about 10 minutes before someone asked what i would like to order

hotel bar wasn't up to much.

no in room dining service. no parking garage connects to the property. snack bar closed at 3p.

i did not try the wifi or breakfast

a bit off the center, no basic services such as laundry, the window wouldn't open so the only circulation was

no laundry facilities to dry everything fter we got caught in down pour

also, they do not offer a laundry service even though the room has a bag and there isn't any laundry stores

no drinking water and no laundry service

only missing piece (which is not really a big deal) was the absence of any laundry facilities

fee was for they informed us of a few amenities including a daily $10 food/drink voucher and $20 laundry service

when i checked in i was told since i would be there for over a week i would get laundry, a daily $10 to spend

i was told wrong information about laundry services, wrong amounts for on-site restaurant reimbursements and

early check in.

would have liked if the hotel had a spa or offered massage services. not a deal breaker though.

good service. attentive. good bar and food.

the bar is a fun meeting place and the staff is so friendly and helpful

i liked the location, cleanliness, friendliness of staff and the rooftop pool and hot tub

advertised the rooftop pool and when we arrived they told us the recent hurricane ida caused a problem with the

the pool area was very small.

the laundry facility was convenient and nice

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

drinks at the bar were fantastic

also no one offered me the $10 choice member food voucher, provided the wifi password or generally made us feel

i never had breakfast

awesome outdoor pool and gym

restaurant at miss river, sizable rooms and bathrooms, wonderful staff, great relaxing pool and spa area and

room service staff was top notch

the location was good not in the center of downtown and close to the casino and shops.

the pool area and gym were also very nice

breakfast was only a waffle, muffins, or bread

the upgraded room features and breakfast.

i didn t like that the breakfast ran out fast.

breakfast

desk absolutely rude they overcharged for pet fee multiple times yet claim it s the

) 250/251 which was the only room in that building with the laundry right below us, so i don t know if that

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door

inexpensive laundry facilities

laundry room out of service. could not order a continental breakfast.

did not inform us that guest laundry was unavailable at check in

parking payment based on casino play a little confusing. wish you had a pool or access too.

did not like that you had to go to the casino and sign up for a players card to get the free parking offered

the casino was great good vibe

location was close to downtown and located with the casino inside of the hotel

had no bar soap so when you used the bathroom you had to get the soap out of the shower

pool didnt looked like it hadnt been cleaned in a while, saw a bag floating in it and some leaves

nothing. will appreciate if omelette is added to breakfast

very clean, breakfast always fully stocked, flowers around the property are well kept, and the housekeepers

easiness of hearing conversations outside room (though typical for this type of hotel) and the breakfast didn

the pool was closed.

staff, location, value, breakfast, laundry (5$)

the charges for laundry is too exorbitant.

laundry and breakfast and karaoke were unexpected bonuses

there is laundry, you pay $5 for the washer, and detergent and the dryer are free

can't find a reason but i could say that they can be better with the laundry, i mean you didn't know if you

no laundry no pool

laundry definitely needed fabric softener when washing the towels

i found the laundry and took towels from the one bin with towels

no bar or restaurant attached to hotel and no eggs or meat at breakfast- just carbs!

gym close to convention center price

no laundry. :( one day, only half of the room has been made, don't know why, it felt weird.

we went to reception and asked that they should be complained to the laundry

wish they had a laundry area for guests to use .

no facilities, no food, sauna cold, no laundry service

our room wasn't ready for early check in but they accommodated us with an upgraded room that was ready for

mechanical noise in the 'wall' (a/c system--sort of sounded like laundry was in the wash), but it was the kind

the laundry service is expensive

half of our laundry wasn t returned until i had to go and count the items that had been returned and realised

some of the cafe staff were quite terse. the laundry service provided is expensive.

wish the coffee bar would have been open all day and i didn't know about the free wifi but other than that we

few small things like forgetting our room cleaning or overcharging for laundry which we haven t received back

the pool and fitness center is very nice

were a big group of kids trying to sell candy in the lobby, drinks at the bar way over priced, and the dirty

no room service the second day!

the bar waiter was nice

no on site gym.

noisy air condition, location too far away from cbd, no gym

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant

love the style and the rooftop bar is beautiful

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

everything free parking

self-parking garage

everything was perfect. the location is good especially with kids

wonderful! cool location, very nice room. great staff. free parking was convenient.

the wifi was non existent

complimentary laundry (on 3 different floors)

construction, smell at entry, filthy laundry room, old furniture

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

lovely restaurant and bar downstairs with live music and the free wine hour and morning coffee in the lobby

if traveling with a pet, just note that the lobby/valet area can be quite busy at times, so might be a bit

the towels had long black hair on them clearly not checked as they came out of the laundry

was bland exterior door from corridor to outside was not functioning(end where laundry located)

indoor pool was a little too cold to swim in i thought.

having to sign into hilton homer s for wifi

was charged a $75 pet fee that i was never informed of

clothes washing facility's / laundry room included

in addition, the laundry service is free but lacks good instructions on how to use it and sometimes the washing

everything, i loved the free laundry ,w/free detergent! i have never had that before!

free laundry room for

free laundry the location friendly staff the wrist band for access was great

the pool was awesome and the pool bar was just as great

room was overall clean, my kids weren't aware the snacks were not complimentary so they opened up and ate a

coffee bar was so convenient for light breakfast and coffee

delay in room service

kind of expensive, especially room service

no laundry facilities on the premises.

only twice a week, no laundry, no wifi, shuttle from airport advertised but there wasn't one, dirty floors,

large group of college kids trashed the hotel during our stay

property , from the friendly staff , close to casino n strip n the pool was amazing n everything was very

told the restaurant was basic bar food but there were so many places to eat in the area so it didn't matter

they need to use better laundry soap sheets and towels we re hard terrible. ppl w as c

hotel does not have a microwave or laundry room, the ice machine on the floor was broken, and parking is expensive

serve breakfast due to covid 19 they don't put blankets in the room due to covid 19 and that the laundry personnel

great breakfast great bar overall stay 10

very poor wifi a little better breakfast would have been nice!

the laundry bag, shower cap are not replaced

no soy milk and no gluten free options no expresso coffee available no guest laundry

you can order it via room service, or use the room coffeemaker

she also left a note saying something about checking the wifi when i didn't need the hotels wifi because i had

view of the mississippi from the lobby bar is awesome

no laundry facilities

the bleach smell. no laundry to wash clothes and no tv in the rooms.

location and the 2 bedrooms with 2 bathrooms with refrigerator and kitchen stove and dishwasher

wifi bad

beautiful inside apartment, especially kitchen ! really comfortable !

it was difficult to get around the laundry bins and one of the doors always remained open to see vacuums break

also, they weren't able to get us towels because laundry service hadn't finished with the towels

wifi wasn't the greatest but not terrible.

we shared a wall the the 24 hour gym so the treadmill pounded the walls all night, it winter and they had

breakfast was outstanding

didnt have laundry facility, laundry service or anything close by to do laundry

no guest laundry

bed was very uncomfortable, and no place to do laundry

ac wasn t working, the room was too hot, couldn t open a window, no laundry service

room service

nice, very small (18 rooms), and lobby next to a very noisy bar

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

a bar downstairs and access to the pool table would have been great

bar listed in amenities is used for special events only, rates listed on booking

no laundry facilities.

dry cleaning charges are expensive & there are no laundry facilities close by.

there is no dog park or green space for pets to relieve themselves

the wifi, it was too weak

that the spa closed at 10pm

some people may not apreacciate that the gym facilities are located in a different building but i hardly consider

the breakfast and cocktail hour are delicious

i tried to order room service or just water / coffee a couple of times but they never showed up.

location wonderful old building beautifully restored great staff bar marilou

friendly staff and delicious breakfast

laundry was well hidden. needs a sign.

amazing roof top bar and pool. great coffee bar and location is perfect.

the gym and rooftop are amazing.

also amazing rooftop pool and bar area

guitar in the room, large bed, fast check in/out, helpful staff, fast enough wifi

3rd day of our stay, this was okay, but on the second day i asked a housekeeper for an additional laundry bag

mini bar prices did not include hotel taxes, state and federal taxes in the advertised prices.

the quiet and the promptness of room service

we didn't eat the breakfast.

other than noisy kids late one night & request for security to visit that room, all was good.

laundry facilities were excellent

very handy to have use of the free laundry facilities which were very good

there's complimentary guest laundry (washer and dryer) which is highly appreciated

free laundry on site with detergent provided, great location, very clean, great

not able to use laundry facilities as upgrade work in place

the cleaner took our laundry

disappointed that there was no laundry room and the laundry service is just far too expensive

no guest laundry.

great laundry room. this was helpful since we had been out of electricity for days.

laundry was coin operated

no pool and no guest laundry but other than that would definitely

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

elevator takes forever and gym is really small no vending machine

gym- one of the best hotel gyms i have seen, its small but very well equipped

lobby bar has excellent craft cocktails

housekeeping made 6 trips back to laundry to find clean linen

no gym or pool but it s not a big deal. i d have another stay here.

loved the balcony it was so spacious, i also loved the kitchen, the fact that we could cook and refrigerate some

it was a great location the gym was great gym for being in a hotel

a place says they are pet friendly they should have an area for pets to be able to pee that s not 2 blocks

the rooftop bar should be open at least by 11 everyday.

loved the pool

location was fantastic. room and facilities were great. gym was also fantastic.

proximity to bourbon street, parking, staff and pet friendliness.

the pool

you can walk across to marriott there is big shop to buy hot or cold food and laundry on the 5th floor

we were told it s the kind of laundry detergent they use but i still felt grossed out

electrical outlets not functioning, ac a bit finicky, tv channel selection a bit limited, no laundry service,

hallway always had the laundry in the hallways ( maid service) like 5-6 bags

started charging $75 for pets

laundry room under renovation

room was near the staff laundry room

like the self laundry service with free detergent and dryer sheets

it was around the corner from the elevators, next to the vending machine/ice machine and the laundry room

& my girlfriend had severe respiratory allergic reaction to cleaning products used in the room or laundry

the pool looked lovely but was too cold to use when we were there

great costumer service beutiful hotel and offers bar food swiming pool is just lovely.

patio balcony, pool robbie was very nice and helpful

we never get to use the pool. second time that we ve been here and pool closed.

very very nice staff clean talking beautiful rooms a restaurant good food pool nothing else to

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

super early and they were able to accomodate us with an early check in, making our first day in the city

was wonderful from the staff, lounge, pool club, gym, bar, and rooftop lounge

very well equipped gym

hotel with a great cafe/bar downstairs and stunning rooftop bar upstairs

would have liked if we had the option to use bills instead of coins in the laundry

lots of great perks, breakfast, wifi, pool, hot tub, fitness room, laundry, dinner with 3 drinks

we were on an 8,000 mile amtrak trip so the coin laundry on 6th floor was great

pool, gym, laundry, onsite parking garage, breakfast, free kick back drinks.

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

the room was super quiet and they have fee washing machine to do the laundry available 24h that we really

excellent location large rooms kitchenette laundry

laundry facilities weren't something we thought we needed until i sat in something suspicious

great location. spacious rooms. beautiful courtyard. quiet and peaceful. laundry facilities.

big comfortable beds with good amenities, including laundry services

laundry service is very expensive, but probably pretty standard for such a fancy hotel

wish the pool was on the top floor.

location is good. bedrooms and bathrooms well appointed. decent gym.

even though the pool was closed they got us to a pool across the street

microwave i order room service a lot but didn t have access to warm up my food that was left

the size of the room was a bit small. laundry services were down.

needs self-serve laundry facilities as closest laundrette was a long 15 min walk away in the heat

no laundry facility

pool is small so not a great place for big families with kids

more pleasant if we were there for just a night or two max, and just us, without our two adult kids

under construction no place for breakfast no lounge no laundry no view very unhappy

loved it ! greer room, laundry was very convenient and very friendly staff

courtesy of the staff, clean room, and location. also, the laundry facilities for guests.

the bar n hotel wasnt open like i thought it would be or that it should have been..

because the toilet is so low (if you're over 5 ft, a bar could be installed to assist

nice laundry facilities

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

the overnight host was very accommodating but explain laundry was not open at night

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

breakfast, swimming pool, laundry

no laundry room for

guest laundry doesn't exist

no laundry facilities

there wasn t a laundry facility.

pet-friendly, there were no nearby spots to take my dog to go potty

location near bourbon street free wifi spacious room with desk and 2 chairs guest laundry good bathroom with

we had to ask at front desk for info on pool, ice machine, laundry, etc

location one block from bourbon st, close to the laundry facilities.

not having coin laundry available.

have to pay for guest laundry and no

the staff was very helpful upon arrival and gave helpful information on laundry services that were available

laundry room had a dead bug and no maid service due to covid, however the staff was exceptional

laundry facilities ice machine and complimentary bottled water each day in our room

the bed was lovely. laundry facilities were excellent

frosted doors to the bathroom not much privacy if you have kids, can t lock anyone out.

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

laundry facility wasn't working properly.

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

wifi, cleanliness, staff were exceptional ud83dudc4dud83dudc4d

great wifi, lovely shower with lots of hot

my clothes out for laundry and was told it would be a one day turn around

to bring laundry down to main lobby was odd inconsistent and confusing emails pre arrival door staff very

used the laundry service once but it was delivered back to the wrong room

great location , clean rooms and room service was excellent.

free wifi was slow since they offer a 'premium wifi' @ an additional cost

nice to have free laundry facilities

i even worked out and did a load of laundry for free

appreciated access to filtered water in the lobby and access to laundry facility

the kitchen is well equipped to prepare a meal or storage food in the fridge

maybe the pool area is very very small, to me not even worth getting in