espresso machine at bar not always working

another staff member at the lobby bar by the name of

was way to loud by pool, our room had some issues that were not taken care of

their pool needs repairs

the waves were too rough for kids

construction noise bad road to parking

kitchen facilities were good - stove, full size fridge and microwave, pots/pans, dishes and cutlery

location, amenities, friendliness, staff,beautiful pool, hot water in shower, tv & wifi that

very little parking

lack of kitchen utensils and when requested no response

the pool was beautiful. the water of beach was warm so having the pool was great

parking

no parking

the constant loud continues noise, music, woken up by workers at pool in middle of night.

parking lot separate oh hotel

the pool was lovely

no utensils or crockery in the kitchen unit, what the point?

the pool is amazing and the rooms are nice

pool, helpful staff, close to beach and restaurants etc

most exceptional staff. so friendly and helpful. good food too. pool very clean.

all staff was very kind but: i asked for towels, laundry service, crib, help with a/c, and for all it took

adult pool closed way to early(should have been open till at least 8pm) the bikes had flat tires and

loved the adults only pool but no elevator excluded many seniors

closing of pool too early

the adult pool area had all the potential in the world with a nearby bar, full sun and ample chairs, but the

being delayed that night our room was not equipped with sheets for the sofa bed so we had have my kids sleep

just mopping the floor and wiping the counters isn t enough in a pet friendly hotel

wifi could be better.

safe enclosed parking

is pet friendly and the ladies were very nice

location great breakfast great

this is a super special place whether for families with little kids or couples seeking quiet and refuge

only issue we had was with our private plunge pool

the only time this was a real issue was ordering room service

the food, views, service, architecture, spa, gym

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

incredible hotel - stunning pool, small hotel vibes so very personal, the breakfast was insanely good, it was

jungle like plants around pool were amazing

staff were fabulous. restaurant had excellent breakfast. and dinner. would recommend for sure

beautifully decorated property, great views, lovely pool

the restaurant is excellent both for breakfast and dinner. nice views and very quiet.

the wifi was incredibly spotty

jacuzzi, room and decor, coffee shop close by, walking distance to everything in san pancho, parking for

beautiful pool and rooftop tubs, comfortable beds, and helpful reception staff

the room was beautiful and spacious, the pool was amazing as well as the views from the roof top hot tub was

love the salt water pool and location

we were able to park for free on the street and do our laundry at the hotel via a local laundry service for a

the rooms were nice and clean, the pool was well maintained and warm

there are no children allowed so good for an adults only boutique hotel

courtyard with pool

small warm pool to cool off in

we loved the breakfast fruit bowl, the ac in the room, the availability of beach towels and a beach umbrella,

the pool wasn't available while we were there.

the bar next door bumps music until 11pm

breakfast at the restaurant was top notch

i wished the windows latched for safety with small kids

clean room, great rooftop pool, relaxing environment

great rooftop pool and the staff were the best

the rooftop pool is gorgeous (and a little chilly) but wonderful

we also used the pool area and it was small but perfect

the bar downstairs is fantastic as well

it's close to the beach, the bus station, laundry service and restaurants, but in the more quiet part of town

it was clean and small also the pool and the breakfast was great. felipe was a great host!!

close to beach and wildmex to rent surfboards. community kitchen for cooking. pool.

the complimentary breakfast had delicious fruit and rice pudding, which reminded me of my grandmother

convenient hotel near the town center. pool was nice and had kitchen available for your food.

the lady who does laundry/linens is a bit of a gatekeeper

they could have directed me to the nearest laundry in town and i would have been happy to wash them myself for

2 levels gave us privacy to be able to put kids to bed and still hang out downstairs

kitchen lacked utensils, but we made do

2 levels gave us privacy to be able to put kids to bed and still hang out downstairs

the pool. not enough sun so is chilly

wifi could have been better

great pool, and it was in a nice location just a couple of blocks from the town center

wifi wasn t good on the top floor.

wifi was not the greatest at times

the rooftop & bar made our stay perfect, we enjoyed many hours in and around the pool

rooftop pool is great and gets the sun all day, cool bar area there too

parking garage can get crowded.

mattress was too firm. wish kitchen was open.

it was clean, well kept and very cozy. the pool area was nice and had drink service. good wifi!!

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

we had some issues with the wifi when both of us had our phones connected

no telephone or television (not such an issue if the wifi worked well) there's a small fridge, basic cooking

amazing beachfront location with spotless pool, attentive staff, and decent breakfast included!!

the pool is fantastic - relaxing and clean with places for everyone and shady/sunny places to lay out

i was moved from 2nd floor to 1st same style room but actually smaller with a laundry deck

wasn't accommodating, like for parking for our cart

the pool is fun for families wanting to hang by the pool and in the little garden area but it can be

everything worked fine, shower, toilet, wifi, safe etc all were good

our suite was appointed with a kitchenette

very friendly rooms were clean and comfortable bathroom very spacious and nicely appointed nice pool a great

pool very cool water

pool was very cold

lovely staff. great location. nice shady pool to get out of the noon sun on the beach.

was a beautiful hotel with wonderful garden and swimming pool

very clean and beautifully land scraped really nice pool area

the landscaping and greenery throughout the hotel and pool area were beautiful as well

can't wait to see the new pool/

did not have a pool , but you are very close to beach . just a minute walk.

what really stood out was the stunning rooftop pool with incredible views of the town and ocean a perfect

when i came back after the retreat with a friend in tow, alex gave us towels for the pool and then brought my

great views from the pool deck and from our room, great location for one block to the beach.

someone sitting on the chairs outside our glass door, i think they were the workers and their kids

epic views from the rooftop pool, amazing decoration and spacious

also, the pool was dirty with too much chlorine

was helpful to have a kitchen

facilities, old beds with old covers, leaking shower, we had to ask someone to get hot water, wifi that goes

warm infinity pool with bar & restaurant on site and across the street

we parked our car in the hotels secure parking garage

now has kitchen utensils small issues due to incompetent builders but no issue ( some fittings/doors not

has a kitchenette but has bare minimum tools

clean, modern, spacious. great pool and ocean view. great staff.

the bar service also wasn t great

no kids which is a big plus

wish i could bring our beverage from our room up to the pool. :-)

the rooms are stunning and you can't beat the view from the pool deck

wifi was spotty

the rooms are great, and the pool is perfect

the pool and included breakfast was good too ud83dude18 they had a cold and warm jacuzzi, which was

the breakfast that was included each day was delicious as well

very clean and spa like feeling

the breakfast the hotel provides is delicious and their kitchen also offers some delicious afternoon snacks

quality of the food in a la carte restaurants was good excellent breakfast

lovely infinity pool with spectacular view of the pacific ocean

good gym

room was on top of the bar with shows every night

-: the spa is very very

pools close at 8 ( sunset is around 9) only open pool is quiet (adult) pool which has music blaring

great service around the pool too

got sick the first day from eating something or drinking an iced drink at either restaurant or bar pool, so the

the upgrade of family selection is worth it for room service if you have kids

side of the resort was great for the kids