we liked the laundry service

business centre facilities and wifi good

proximity to airport. bed was extremely comfortable. room service was good.

didn't have breakfast as we had an early flight

great selection for the breakfast included in the price

we stayed 10 days pity no laundry facilities.

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

bar and seating also good

gym and spare and pool

expensive for 1adult and 4 kids for an overnight stay - evening meal no breakfast food very

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

free wifi was quite fast and very useful

location is excellent. close to airport. very good wifi. clean and modern rooms.

we were disappointed that there was no 24 hour guest laundry service offered

no laundry service for guests

room was amazing,comfy bed,excellent room service

breakfast again had a wode range of fresh fruits, croissants, cereals, and a buffet style cooked

excellent room service. attention to detail

a nice place and met expectations but swimming pool was out of action when attending for a spa day which i only

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

i had a spa weekend stay and everything from start to finish will excellent best things about the hotel 1

bar, restaurant, swimming pool all in one location, excellent room service and house keeping.

good kids menu

they put us next door to a laundry room and could hear banging all night from that

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

wifi wasn t brilliant.

wifi service very poor

no wifi in my room

parking lot is extremely busy, very difficult to find spaces depending on the day and time (due to

spa was very good and well equipped with shower gel and lockers with keys

breakfast and food at the restaurant is superb

excellent room service all night

property was incredible, was super clean and great value for money , the pool is lovely and good gym facilities

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

free wifi was good and allowed me to work from my laptop

the spa wasn't open but i hope in the future it will be

that there was no food available between breakfast and dinner and the pool not being open

it was a complete shambles and if we hadn't driven so far with 3 kids we certainly wouldn't have stayed

locals in bar very friendly and helpful

the bar was well stocked

music from bar was loud in the bedroom until it stopped at midnight

tea making facilities in the room, bar downstairs

very cosy and well presented bar area, dog friendly with dog treats

did wait 1 1/2 hours for room service but when it was highlighted this was dealt with professionally and

one tiny point as pet friendly there wad no bins for dog poo

a bit over priced too i doo get a sports massage every two weeks for 90 min at home for 70 the pool was amazing

a vehicle as it is out a bit from glasgow; if you want to stay put and breathe in scotland, play golf (i don't

i had room service and that was also excellent food and service

spa bath was not working upon arrival

room service a little expensive at 4 charge per person plus cost of food/drink

kids running up the hallways late at night people arguing downstairs outside at 2am in the morning

i ordered room service that evening and the food was outstanding

free parking

shower not the best wifi poor

everything was entirely as expected! great value and easy to find. plenty of parking.

towels and room service each day

a member of the bar staff come up to us

cheap and so good rooms where lovely and bonus having wf in rooms staff helpful good bar to relax

amazing, staff great and food good, amazing pool and soft play for kids while you relax

the soft play and swimming pool is great too for the kids

hotel, with beautiful spa and gym facilities

great parking, pool/gym facilities are top notch

the play area for kids and the pool was great for our grandchildren and their parents loved their own personal

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

no wifi

property was lovely, lots of parking space, nice clean room, great location , not too far off the motorway, and

they accommodated an early breakfast as we were travelling to the open golf

good breakfast, isolated village location. friendly staff especially lisa

spa pool room

didn't enjoy about or stay but the access road to the hotel and to access the back of the hotel parking was full

despite sharing a room with our two kids we had plenty of space, the room was spotless and we really enjoyed

great stay had our dog with us who got given a bar of doggie chocolate when we arrived was really pet friendly

i liked that there was parking

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were

a spa would have been perfect but didn t deviate from how great everything else was

very kind and organised a very early check in as i was flying in for a family funeral .

gym is lacking in equipment but ok

well stocked bar with great selection of whiskies

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

pet friendly , room , friendly staff , food

very accommodating for our pet beagle building in a superb location.

comfy bed nice sized room with lounge area good wifi and room service

selected this castle hotel because the kids really wanted to stay in a castle

wifi was a bit slow in room 14

friendly staff. car parking everything about the stay was a delight.

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

was good to have seperate room for kids. convenient location

the wifi worked very well, room and bed were comfortable, and i would stay here again if i am ever back

large comfortable room, very good breakfast, nice bar and friendly staff

to us they gave us upgrade,, which we were surprised but the room was downstairs,, just under kitchen and dining

delicious breakfast

are a family of 4 with 2 kids of 9 and 6

wifi was a bit patchy but i wasn't around much to notice. not a dealbreaker.

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

while we had a few cocktails and enjoy a little down time while she made friends with the other kids there

was very clean comfortable and peaceful the staff were excellent the pool was lovely the waiters very helpful

enjoyed a swim in the pool in the morning

clean and professional service. i was able to get early check in

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

modern hotel, prime location, nice food, staff efficiency and room service was excellent

bar staff very good and chatty

heating pipes made a noise through the night , was off putting and the tv was not working as the wifi was

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

our room was above kitchen and laundry

i asked about laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the laundry machine noise at night in the 3rd floor

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

internet wifi was slow

wifi limited to rear of building

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

basement floor near laundry room

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

beside the laundry, no hot water, and no usb plugs in room

good location, very helpful laundry staff -went out of their way to advise.

the laundry service was excellent, timely and efficient

laundry was never picked up although it was lying in the room in the right

it was far away from a lot of laundry service places.

someone was in and out of cleaning/laundry cupboard late and through the night

pet friendly, pets welcome to dine with you, pets welcome in roof top bar

breakfast was amazing

great to find laundry facilities

shower ran hot then cold. room next to laundry so smell in hall was not great.

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

early check in and free guest laundry albeit dryer needs an upgrade

laundry facility was a plus, and moderately priced

breakfast was nicely cooked,

breakfast was good and friendly staff

staff were great. excellent breakfast. comfortable bed.

the wifi is ok

breakfast 10/10

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

no laundry service.

it was not connecting to the hotels new wifi system

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for

gym was too small

perfect room for family of 4 plus our dog. loved how pet friendly the hotel is

had some trouble trying to get the wifi and tv to work

property has a parking with ev charger which helped me to top up (though expensive) car battery

early check in

phone signal, wifi connections availability meant it was difficult to do e mails, use my phone

gym facilities could be improved

better to have laundry

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

great location with free parking

laundry like hand and bath towels were available on demand

laundry wagons left beside the lifts (level 1)

nice clean room faclites good free wifi comfy bed

we did get an early check in at 3pm

unusably slow free wifi (you can pay to upgrade), thin walls.

although we didn't use the leisure facilities, the liesure suit and pool looked superb

the staff were very friendly, from reception , bar and spa areas

not aware it was a set food meal either so ate of a kids menu due to dietary requirements

staff were lovely, place was very clean and the spa n gym was amazing

there were kids running round the bar at 9'30 at night

the trip was ruined by a 100 laundry bill for one bag of laundry

laundry service not available at hotel

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

kids in the bar late at night

very good room service

the same day (24 hours) laundry service should be made available.

a guest self serve laundry would also make this great hotel even better

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

quick service, spotless clean and staff were amazing with the kids

kids loved the pool, my wife and i loved everything about the hotel,the breakfast was fantastic

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the ac never worked, breakfast was cold, laundry was 12 per bag

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

liked were we had access to the swimming pool and gym

room is spacious and clean, staff are friendly and helpful and the spa facilities are

no cooking, towels, must be bought, no laundry.

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no laundry facilities but this is a very minor point.

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

the staff were okay but they briefly lost my laundry

the staff was lovely and very helpful. extremely pet friendly. pets get a bed, bowls and treats

a nice environment something different we enjoy our stay aside from the timing of breakfast because supposedly

facilities were great, with a good hotel gym if you re away with work and want to train

was a wonderful touch on the room service cards, could get light or deep clean

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

had laundry room door open at 7

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

laundry options are expensive

room service could have been cheaper.

outlook on to back of buildings with laundry(

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

laundry was the only problem

body towels had a weird smell, something wrong was with the laundry

no laundry facilities close by.

we took advantage of the laundry service and was fab

i was able to pay 20 extra for a late check out at 2pm which was great

amazing staff rich breakfast clear place coffee, juices, fruits all day available wifi lobby

great early check in of 2pm and late check out of midday which really makes the difference

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance

5 small window overlooked hotel's bins & dirty laundry

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

the girl who served us in the bar and brought our room service up was so lovely and chatty

why can’t guests without kids open the windows

the wifi and tv systems would benefit from updating

no laundry slips or bags in room.

very friendly staff, gorgeous rooms, amazing food and room service is brilliant

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came

we ordered room service and the food was delicious and fairly reasonably priced (as far as room service goes)

wifi not secure

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

wifi could be better. car park was expensive (in spite of the discount)

wifi kept dropping throughout the stay.

no breakfast room service haha

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

very fast laundry service

the gym, which is really a cupboard with some machines, and it doesn't have a treadmill, which i found

only thing that wasn t great was the gym

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

there was no laundry or general food available. but their were eateries near by.

not much we didn t like but there was no where to do our laundry

liked having an option to send out laundry

no laundrette or laundry service

the price for doing laundry.

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

delay on the room service but without prompting, the level of service noted and we were reimbursed

breakfast two days from front desk which i love this way for customer / welcoming drink from the bar / excellent

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

there were plenty of good eating close by as well as a laundry and supermarket across the road

45 by a laundry van that took ages to unload etc

as above - woken early by a laundry van!

for breakfast they need to provide sugar free juices and syrups for waffles

bar was well stocked and staff were always happy to help

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

i requested an early check in and this was

no room service or evening restaurant, however, lots of restaurants around the hotel.

were working very late so were disappointed to be woken up by room service even with a do not disturb sign

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

i also liked the late check out time

wifi only available in public area, not in bedrooms.

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

also, we had our laundry done through the hotels service

great same day laundry and really nice food

fast wifi is available too free of charge

welcoming friendly staff. great location. big rooms. room service was lovely.

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

oh and there was dirty laundry on the floor of my room

out how to order room service was a pain

superb breakfast

breakfast and stay staff were excellent and even gave a goodie bag for the journey home we arrived

and off street parking at the rear of the property out of site from the main road

small desk was handy and the wifi worked great in our room

great value, comfortable room. great location and parking. regularly stay.

) large tv, plenty of storage space if you need it, free wifi and a relaxing yet powerful shower

good big garden messiive parking easy excesses

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well

breakfast too expensive.

lovely room, good choice of food for breakfast and close to everything we needed.

wifi was free and worked very well

booked a room for myself, my husband and our two kids

lack of guest laundry as there were no laundromats nearby.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

2 days for a laundry service

staff was very helpful with info on laundry service.

room very noisy due to trains … !! did keep kids awake

have had self wash facilities so that we could do our own laundry as we were on a long trip

the gym is small but perfectly formed

we did book for the spa but somehow the dates got mixed up!

wifi seemed very slow and tv flickered

amazingly large room, excellent spa/gym

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

no information in the room about wifi, no do not disturb sign and for the money i m disappointed we didn

very tasty breakfast and a good choice

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

breakfast was amazing and you had a choice of about 8 options from a menu

breakfast in the morning was delicious and lots of variety

breakfast excellent

no laundry bag, poor selection of tea coffee

coin laundry nor the ice machine on the premises

no laundry facilities other than to send out which is expensive and as we only stayed one night not

the gym is nice but very

bigger selection of pastries at breakfast for those who don’t want cooked option but that’s being really