stayed 3 times now & never been able to connect to the wifi yet

liked the fact that i felt secure and safe even tho we had room service, they cleaned everything and all my

parking was easy and although there was entertainment on downstairs the soundproofing was excellent

it provided everything we needed, comfortable bed, spacious room, off road parking and a very reasonably priced

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they

views, staff service excellent, food at breakfast and dinner very good, bar ideal, pool sauna steam room superb

i actually arrived very early and an early check in was no issue at all - nic was excellent

prices in the bar and restaurant were very reasonable especially for being a hotel

and bar were both fantastic and very reasonably priced

about this hotel is amazing: room size comfort spa bar breakfast restaurant desk service all

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

they put us next door to a laundry room and could hear banging all night from that

we could hardly get near the bar most of the time, far to many people from the boxing hanging around the bar

it was very close to the golf club where we were attending a wedding

the bar meal was excellent

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

free wifi was good and allowed me to work from my laptop

lots of facilities in spa currently inoperable

pool area was nice enough and kids enjoyed this

location bar food all good

great pool

partner played a round of golf while i had a massage and used the spa the golf course is very run down more like

lastly there's plenty of free parking

amazing decor great spa facilities

is located within a golf course

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

breakfast, the pool all the facilities and the staff are always extremely friendly

the location, the staff and the spa and the beds were so comfortable

kids didn't want to go!

spa & steam room

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

room itself- ground floor opposite the laundry room

no laundry facilities

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

free wifi was quite fast and very useful

beds are so comfy and the free wifi, i always try to make a booking at holiday inn or the holiday inn express

we liked the laundry service

some sort of kids convention knocking on doors when trying to sleep

easy and early check in

breakfast was yummy and i grabbed a snack in the bar area, and it was good

close to the airport however not disturbed by noise at all, great staff, lovely bar area and restaurant, room

we stayed 10 days pity no laundry facilities.

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

thought the wifi was hard to access - sign up for a scheme or i had to have my room number (which i didn't),

restaurant, however, the staff on arrival were really helpful and friendly, a very stylish hotel, wifi was great

no kids macaroni which were only told 10 minutes after we ordered

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in

the wifi was horrendous

room service breakfast 1st morning after our wedding was cold

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

amazing room service dinner

the breakfast was

friendly helpful staff, lovely breakfast

reliable wifi

breakfast was great , staff lit the fire for us so it was warm ams cosy .

wifi was a bit patchy but i wasn't around much to notice. not a dealbreaker.

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

didn t like having my bank card taken at desk in case i had room service .

the maid banging the door every half hour before check-out shouting room service

the staff in the bar especially thomas and his boss they made us laugh all night

staff were brilliant, so helpful. great breakfast comfortable beds

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

great breakfast in the morning

the staff were really friendly and helpful. freshly cooked breakfast

guest came and asked us for the wifi password at 23:45 at night

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

only 15 minute walk to the convention centre, the kids had their own room, and the breakfast was a great start

wifi limited to rear of building

unfortunately the bar was closed

i asked about laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

our room was above kitchen and laundry

the laundry machine noise at night in the 3rd floor

beside the laundry, no hot water, and no usb plugs in room

our room was in the basement next to the laundry

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

bedroom was in the dungeons, walked past the laundry room,

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited

breakfast and bar snacks also booked lounge was very good and staff member in lounge did an excellent job

breakfast in our room was excellent dinner was lovely and staff were really attentive spa area was

staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will

no laundry service.

very comfortable bed, gym, buffet breakfast with healthy options.

in morning we asked if we can get a late check out as we were so ill

loved the late check out of 12pm unlike most hotels with 10am

wifi signal was a bit patchy

easy to find and good parking

the wifi was when it wanted to work, so instead i didn t bother

oh and free parking too

wifi was not great

was good to have seperate room for kids. convenient location

stay at moxy s as they re pet friendly so great for taking the dog while i travel for work

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out

late check out is always a good thing after a late night

had a request in for balloons and petals in the room the staff accommodated this with no hesitation very welcoming

great to have a gym, pool table, table football and a photo booth too

it was far away from a lot of laundry service places.

someone was in and out of cleaning/laundry cupboard late and through the night

laundry was never picked up although it was lying in the room in the right

and the wifi was super-fast, so great for working remotely

it was a shame the gym was closed, but that was down to covid.

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

shower ran hot then cold. room next to laundry so smell in hall was not great.

laundry facility was a plus, and moderately priced

early check in and free guest laundry albeit dryer needs an upgrade

great to find laundry facilities

laundry like hand and bath towels were available on demand

laundry wagons left beside the lifts (level 1)

unusably slow free wifi (you can pay to upgrade), thin walls.

the bar and restaurant weren t open

nice clean room faclites good free wifi comfy bed

the staff were okay but they briefly lost my laundry

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

no laundry facilities but this is a very minor point.

a laundry room or a place to dry wet clothes would be nice.

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

both the bar and restaurant were comfortable and a great place to sit back and relax

parking

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

the same day (24 hours) laundry service should be made available.

a guest self serve laundry would also make this great hotel even better

wifi costs very high. seems strange given abundance of 4g.

breakfast was fantastic

laundry options are expensive

had laundry room door open at 7

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in

facilities were great, with a good hotel gym if you re away with work and want to train

had to order breakfast the night before to get 5 discount

lovely staff, amazing facilities, comfortable all around and great breakfast

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

the staff was lovely and very helpful. extremely pet friendly. pets get a bed, bowls and treats

outlook on to back of buildings with laundry(

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

no laundry facilities close by.

body towels had a weird smell, something wrong was with the laundry

we also used the laundry service which was so so easy and efficient

no laundry slips or bags in room.

room service is quite expensive, however remember it's a premium hotel that provides premium

it was very clean the room was great sky tv with a big tv which was great, they gave us an early check in

sofa on left hand side of bar area opposite windows wasnt that comfy imo

we had a beautiful meal & room service for breakfast

5 small window overlooked hotel's bins & dirty laundry

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

staff where very polite and welcoming and our stay was very nice the room was beautiful and the room service

lovely quiet bar downstairs

asked for rose petals for our anniversary this request was acknowledged as they put a card acknowledging our

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

the trip was ruined by a 100 laundry bill for one bag of laundry

laundry service not available at hotel

clean and quiet and great health spa and gym

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but

cleaners carried dirty laundry through the eating area

better to have laundry

beds sagged a bit in the middle. no blow dryer or laundry services.

room, great city views, awesome breakfast, good location, good shower, 12 o'clock checkout, free parking

breakfast available at extra cost if not already in your

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

the ac never worked, breakfast was cold, laundry was 12 per bag

our expectations and were all so friendly and helpful (extra shoutout to alistair and the bar team

the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

very fast laundry service

the room was spotless and the spa was also exceptional as there were so many things to do plus breakfast was

entertainment for new year also had to order just eat to have food are they were to busy for room

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

also, we had our laundry done through the hotels service

great same day laundry and really nice food

the pool and the room and the staff very lovely and pleasant on arrival

the room service food was amazing

we took advantage of the laundry service and was fab

best location, nice staff and delicious breakfast

excellent breakfast and late check out 12pm

also the late check out, could add breakfast on on the morning of and staff were so

also a great informal type breakfast

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

there were plenty of good eating close by as well as a laundry and supermarket across the road

45 by a laundry van that took ages to unload etc

as above - woken early by a laundry van!

early check in at no extra cost

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

great room service!!

wifi overall good but not great for streaming at busy times

free wifi

very nice allowing early check in

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

have liked a better breakfast selection for room service - fry up or fruit and yoghurt were the

not a problem will 2 kids who were up then, but could be an issue for some

had breakfast in room, lovely and big hit with the kids

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

breakfast plenty of choice and again staff excellent

slightly dated but had all extras, easy wifi

great location, staff and breakfast

the bed was super comfy and room service was quick and food quality was great.

we stayed over christmas and they were very attentive and excellent in accommodating the kids

of pool/ spa facilities which didnt reflect in the price

breakfast, really great scenery from my top floor room

the sofa bed for kids kept sinking so kids got a bit scared

no laundry bag, poor selection of tea coffee

no laundry facilities other than to send out which is expensive and as we only stayed one night not

coin laundry nor the ice machine on the premises

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

room service, early check in package

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

clean and very comfortable girl at reception was so friendly and welcoming as was the girl at breakfast in the

very central. parking across the street. lovely breakfast

incredibly handy, great to have the same day laundry service.

laundry service

loved the staff and self-service laundry.

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

liked having an option to send out laundry

) also, online it says there is laundry, but there is not

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

no laundrette or laundry service

there was no laundry or general food available. but their were eateries near by.

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

would have been nice to have a room service option or a cafe on site other than the upscale champagne room

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and

cleanliness of the room and room service was excellent.

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

the laundry service was very expensive, compared to other similar hotels.

very comfortable beds good location plenty of choice at breakfast staff are very helpful

he was great with the kids and definitely made our stay memorable for them

have had self wash facilities so that we could do our own laundry as we were on a long trip

gym, sauna and cold plunge made our stay extra special

wifi didn't work which was an issue for me for work purposes

oh also the wifi was very strong

arrival male receptionist was rude re enquiry about early check in

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

wi fi not working did not pick up the laundry like they said they would

and on friday night a long heated argument among restaurant staff with kitchen equipment being moved very

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

great location, really comfortable bed, fantastic mini bar and friendly staff

at the restaurant, kitchen closes at 20.30 sharp!!! too early when business trip

pizza and cider to the room for room service 24 hours it s great

was early, could have paid for early check in, but was happy to store bags for free and have a drink in

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was

lack of guest laundry as there were no laundromats nearby.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

2 days for a laundry service

room service menu was a bit limited for simple meals

laundry service was so nice

the hotel advertises a laundry service which was, in reality not available

for breakfast there was a large choice of breads and pastries, fresh fruits, cereals and a cooked

everthing needed in room also very clean bathroom big and spacious with everthing you need good breakfast choice

great location, next to train station , friendly staff , staying 1 night 2 adults and 3 kids

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

we really enjoyed our stay here and got room service

asked staff about how to pay for public transport (tickets/contactless etc) and also if kids were charged

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

appreciated the early check in

staff, great breakfast, small reception bar great,great location also an early check in due to room being

was allowed early check in at 11am without any additional cost

laundry facilities would be useful, but in every other respect it was great.

the decoration the rooms were spotless the staff were very friendly nothing was to much trouble, breakfast

lovely free breakfast late check out until 12pm is fab

beds were comfortable, extra pillows available in the wardrobe, wifi was great, and so was the ac

clean fresh and quiet ( even though we were right in the city centre over the weekend ) the hotel bar was quiet

the laundry service was good

location and early check in option

early check in

comfy bed tea coffee in room . room service good . warm room

excellent breakfast

the bar area was very relaxing and comfortable for enjoying a small refreshment

had a cocktail at the bar and lloyd was so helpful and made us perfect cocktails

is in a perfect location short walk from the train station and residing within the hub of the bars and restaurants

will give 'top marks' for anything but was so happy with my stay, the facilities and everything (room service

on 4* hotel and for wifi you require that we need to sign up to the benefit program

laundry is only open from 5pm and can be long queues

the laundry was small and lots of ppl were waiting for their turn

the laundry machines are unreliable and the front desk staff do not seem able to account for it

thanks again for the help of the laundry coins issue

machines on the premise, now they were occupied the whole evening when we were planning to do laundry