lovely style and finish, safe, free laundry area and great gym.

provided a complimentary coffee machine, iron and iron board and they also have a laundry service with a

free laundry saved us time and money 3

i wish i knew about the laundry availability b4 cling out

they offer free laundry, although it wasn t communicated that it was complimentary

i appreciated being lucky with the early check in

staff was excellent and helped us connect to their wifi, which took a lot of time

kitchenette was nice, fridge is a the usual mini fridge - so difficult to do anything more than

i booked a junior suite and appreciated the separate sitting room/kitchenette with tv

room was a suite with kitchenett

guest laundry, breakfast, free parking, comfortable beds

good location, tasty breakfast, large cozy room, laundry room available

there was no microwave in the room making us have to go downstairs in a room key only laundry facility room

the laundry was directly under is

friendly and helpful staff, clean rooms, good breakfast options, laundry facilities, small selection of snacks

stars to would be the room service maids, and downstairs people keeping the hotel actually clean laundry & upkeep

the staff were amazing and the hotel itself was super cool and the bar area always busy and fun

no mini bar, no room service

hip hotel, awesome amenities (e.g. gym), and friendly and helpful staff (incl. bartender)

bar and lobby was really cool and just fun to sit and enjoy

wish there had been breakfast available and good coffee, but not possible due to covid.

breakfast was great

breakfast options were on the sweet side, but we could order eggs any style or omelette

breakfast could be a little better

gym is so tiny

air conditioning, no fridge, no microwave, no laundry facilities, and vending machines on level

requested rooms close together since we have 3 young kids in our family but we were put on different floors

unfortunately, there was a used bar of soap in the shower

very noisy our twin queen beds were actually double beds, wifi was unavailable some of the lamps did not

i wouldn t stay here with a family or young kids due to the homelessness

the main entry lobby is filled with beautiful, turn of the century furniture with a gorgeous fireplace that

loved our stay our rooms were very clean and beautiful and the fireplaces thats was best part.

antique furniture, pretty light fixtures, stained glass windows, chandeliers, and wood burning fireplaces in

i love spending time in the beautiful lobby/sitting areas with their antique furniture, cozy fireplaces, and

comfortable victorian hotel with fireplaces in some rooms

laundry was also reasonably priced - by weight rather than by piece like you get in most hotels

the courtyard, trees and pool area are awesome

wifi very slow

the wifi was not very good but i called the desk and they gave me an alternative which worked just fine

there's a nice bar with cocktails and chilled vibes

laundry facilities, but there's a laundromat around the corner

added bonus was small fully equip kitchen

neighborhood with lots of restaurants and bars clean good breakfast strong wifi signal in

the wifi didn't work for half the time i was there

cleanliness and cozy comfort with wifi access and tv for late night catch-'up

i would have loved to have had self-laundry services since we had an extended stay.

doesn't have laundry machine in hotel and near by. not included brackfast.

nice bar restaurant

no pool and gym too small

gym is laughably small with free weights and no bench to sit on while lifting and a couple

i’m sure it’s about the laundry stuff or the sheets

pros: - location is convenient (a block away from muni, middle-income laundry and cafes, 2 blocks away from

no laundry room indoors.

also my room was next to the laundry room, and some guys had a great idea of making their laundry at 6

many restaurants nearby and also laundrymarts

especially isabela (if i m not mistaken with the name), who assisted us a lot with external laundry services

wifi in the room and lobby was reliable and strong

the wifi wasn t always strong and i wished there was a chair with a back and a table/desk to work

i arrived i had to change my room because the wifi didn't stretch to the back of the building and i was there

the wifi and connection tv didn t work as well as the hot water was less than lukewarm warm

1 laundry machine available

the rooms did not have laundry bags and you could hear when a neighbor would use a faucet.

location, nice room, loved the pool, laundry facilities, very close to bus stop and easy access to trams, easy

laundry service was a great amenity

value for money self service laundry

room was rather small and the strength of the laundry and cleaning products were off the charts of i tolerability

excellent location with laundry, bars, markets

got the first floor where they did laundry and other stuff early morning

the breakfast was alright, but that s about it.

the mice problem, no central ac, the old equipment in the gym

was a good location to stay nice and quiet close to a laundry

location of the property is perfect for long-term stays laundry next door and sutter fine foods the other way

everything is right on the same block as far as food, groceries, liquor and laundry mat.

we asked the staff about laundry options, but he couldnt tell where to find, which was bit funny since the

there is a laundry next door, a couple food shops and two convenience stores close by

breakfast

we ended up walking through it as we didn't realise with our 2 young kids

coffee bar was closed which was a bummer, but there were plenty of options within walking distance

wifi was a bit slow.

hotel doesn't have the gloss a new build may have but the price location suited me and teenage kids

the free laundry. free water. the staff. the big room and fridge. whole foods.

things like stained carpet, worn paint work and unmarked signage for spaces like the gym and laundry really let

when i found out they had a laundry room and it was free? i was pretty happy about that !

i asked to use the laundry, and was sent there even though it was not open yet

in the morning when i left, they charged $45 for the fact that they have the internet, a gym, a laundry room

of had more snacks in room for free, also laundry service was not available nor the gym nor conference room

no laundry on sight

location is easy to find and the hotel allows early check in which was very convenient for us who went through

enough gym equipment, would be great to have at least 1 full power rack and a working weighing machine

of had more snacks in room for free, also laundry service was not available nor the gym nor conference room

free breakfast for all star that is downstairs at the corner of the building

clean shared bathrooms, friendly staff and a nice place to have breakfast in the same building

the staff were responsive via email and text. they had running water. the wifi was fine.

upon arriving and checking in the person at the desk gave us vouchers for a free breakfast sandwich at the

the room was clean, bed comfortable, bathrooms clean and well stocked, tv & wifi efficient

roof top bar is exquisite

little tablets to order room service or cleaning services are brilliant, aesop toiletries outstanding

great rooftop bar, lovely room service food, especially breakfast

i had a meeting 5 minutes after i arrived and they helped me with an early check in to get to my room

room service seemed much later than in other hotels i've stayed at.

as having laundry, but it was actually a laundromat that was two blocks up a notoriously steep sf street

it had very cheap laundry (taken out) facilities and the staff were only too happy to organize anything for

front staff need to smile about more and be more informative when asked questions and a laundry facility would

friendly staff gave me the best advices on everything from where to eat to where to do the laundry

comfortable room with large bath and small kitchen

we gave for laundry some clothes and were ready quick and reasonably

although minor it would have been nice if the room came with a laundry bag or plastic cover just to keep used

good wifi

style of the hotel was nice and the breakfast was better than i thought it would be (even though it was still

yotel is a very thoughtfully-detailed property with everything i needed, good wifi, the tv was set up to cast

large laundry facility

laundry facility and vending machines available, but close too early in the evening

the laundry was not working at that time and the hair dryer was broken

i did laundry there on my last day and someone stole my favorite jacket for work, socks, a pair of

laundry room was a plus

our laundry bill...... was a bit of mis communication but a good laugh for years to come

the bed was very comfy and the facilities were good quality - including a fully equipped gym (albeit small, it

nice gym / water refill station

breakfast had a wide choice of options, and well cooked, filling us up for the day

but i always felt safe, and even walked to nearby pizza place with kids at 10pm at night

cleaning due to dog hair and also attempted to connect me to an unrelated incident involving laundry chemicals

there are also laundry facilities at the hotel so we stopped at a laundrette close by to buy detergent and

had paid laundry room that was helpful for travellers

good easy check in and out provided late check in breakfast was ok laundry was cheap and good as on site

i went to put laundry on and the maid stopped her laundry so i could use the dryer

small elevator. broken floor lamp in room with dirty laundry.

bar and restaurant onsite and hotel is in walking distance to everything

the wifi was incredibly slow and lagged the entire time

staff, from check-in to the bar/restaurant

tiny bathroom, non-existent gym. paint was peeling due to damp.

coffee/tea bar located by the picturesque fireplace every morning

extra features like yoga mat, umbrella, free wifi & transportation services a plus

they double charged me a pet fee trying to up the charge from $75 when i booked to $250 and then charged me

the staff are extremely friendly, rooms are exceptionally clean, onsite gym has all necessary equipment and

location, impressive and comfortable lobby, decent gym

a shame there's not a laundry facility onsite - though the sf rinse/ hideaway cafe is nearby and a great spot

nothing to complain. just very limited amenities. no laundry room.

also, they do not offer laundry services

had a one bedroom suite on the high floors with two big kids sleeping on the sofa bed in the living room

$25 dollar per night urban fee for wifi and

worst things in hotels laundry than a puke if a puppy on their 100 years old sheets, not forget to mention my

they had it propped open by the laundry room, and preventing guests from using it

had window right above the hotel laundry

the breakfast, included in the price, was really good - a large choice of breakfast treats, toasts,

wifi very good

loved it! have a lot of amenities including a game room, and free laundry!

the free laundry was also very helpful

good location. free laundry, clean and comfortable bed. staff were nice.

the location, the amenities, the kitchenettes, the beds , the facilities, free laundry service , last but not

laundry facilities were available on

they accommodated our early check in request and gave us a room away from street noise

staff, great location for accessing places, could also use pool across the road

breakfast was so poor

is super professional and kind and they do a very nice breakfast

the continental breakfast could be fresher.

location. comfy beds. bar open late. and had a crowd. cleanly. nice staff

resort fee is included with (booking) which includes $10 beverage & food credit, 2 waters, and wifi access, but

the bar was comfortable with friendly attentive staff and a great choice of cocktails

redwood room is a gorgeous bar off the lobby with a small food menu - but the food could not be better

the bar is very popular in sf, if you sleep there you can access the bar avoiding the long queue there

no laundry facilities for use in the hotel.

they offer a same day laundry service which if placed before 10am should be returned by 7pm

free wifi

very happy with the stay , me my wife and 3 kids stayed and i chose the executive suite

no room service was available sunday night and every night after 9

laundry facilities are also good (dryer rates are cheaper than outside) and almost always

great location, easy self check-in, well-equipped kitchen and laundry room

the kitchen and laundry was great with everything that you need for your stay

the building is quiet and offers laundry and kitchen facilities on sight

the kitchen was a huge plus, very well-equipped and great for those who want to stay longer in san

staff very friendly and helpful. laundry faculties very useful. roomy good size.

have a laundry room

it was also a huge bonus to have a laundry on site

laundry area was clean

tasks, also they have high fees for anything extra and the staff is trying to sell you something (laundry, drinks

no bags for dirty laundry

i felt sorry for them doing their laundry in the gutter and picking cigarette butts

avoid staying if you traveling with kids

the glass by the tub needs a curtain because if people have there kids with them they need that privacy

beautiful and modern rooms, great gym, coffee shop and restaurant with excellent food

the room requested was for 2 adults and 2 kids, and the room was too small, with 2 double beds

we still walked safely, but all in all to decadent and a bit too much with kids

i reserved before a policy change that now requires $20 for breakfast in the lobby and gym/pool access at sister

because i reserved before a policy change that now requires $20 for breakfast in the lobby and gym/pool access

hotel was excellent. check out rocco's diner on folsom st for breakfast.

no self laundry facility

my request to get bedding for laundry without washing materials but only in water because i am allergic

all were occupied always no basic utilities in room- no dental kit, no bath robe, no water, no laundry bag, no

i lived in this hotel for a month when i was working with a a/c company when we reconstructed the laundry shoot

room service menu was limited

laundry facilities on site other than dry cleaning

the gym needs more equipment

it was very nice to have the opportunity to swim in the pool.

enjoyed the ease of getting to transportation and the heated pool

great location gym and pool, great staff.

coded doors (no risk of losing the card/key), fast wifi

aesthetic, conveniently located, lots of late night food options for delivery, beautiful bar and

also the bar and restaurant wasn't completed with renovations so looked empty and not too organised

we arrived at 1pm and were told that there wasn’t a room available yet but we could pay for an early check in

wifi was garbage

service was poor and i had to get dressed to walk down to reception to deliver laundry in the morning

of hotel services slightly differed from what was outlined in room, ie room service and laundry service

as usual hotel carpets are nasty

a very nice bar in the lobby area and a great gym with large windows and city view

the bar was permanently closed

my laundry/dry cleaning was delayed for a day

only thing to know is that there is no self serve guest laundry which can be an inconvenience if staying for

laundry was taken at 3pm and delivered the next day at 9pm

laundry service made no improvement on shirt sent in

refused citing safety but when we insisted and got a supervisor it was supplied promptly same day laundry, in

they also have a nicely equipped kitchen open 24 hours, laundry room, and computers room, and the wi-fi works

laundry facilities were good and the communal kitchen area was great

they have a laundry room with free detergent pods you can use, a kitchen area, and free wifi

there is a laundry room for convenience

room, social hall, kitchen and coin-laundry facility

also, i prepared a laundry bag to have it clean in the early morning, and when i came back in the evening it

is no free/coin-based guest laundry

is beyond amazing, they gave me an early check in nd late checkout, rooms are very tight, location is perfect

the room was quiet and attractively furnished, the bed comfortable, tv and wifi adequate (though it would be

one thing i didnt when room service was doing routine when we were that they were touching our belongings

also, there is no laundry room in the hotel

bedroom smelled of feet and was next to laundry shute and elevator so it was noisy

we were right beside the laundry shoot so i believe that's why

wifi was wetk signal!

rooms were very clean. staff was extremely friendly and helpful. free wifi was excellent.

laundry service debacle ended up in lost items but this was adequately resolved by the bellman

ummm.. i would say they dont have a laundry machine

room location very central close of union sq & cable car the sauna & spa pool even thought we were surprised to

room was spacious and clean, the kids area was a bonus i didn t know about and kids loved it

similarly, the hours for which room service is available are fewer than others which do serve breakfast

laundry and valet costs will easily double the cost of your stay

to the manager who comp'd us a breakfast and gave us a $50 credit on the bill to assist with laundry costs

was great, clean, bar area was perfect size and had good drinks and food, very pleasant stay

wifi is behind the times when it comes to paying for it. free wi-fi must be installed.

early check in by 10am

ok position and very helpful concierge. took very long for laundry to be returned

wish there was room service before 12 pm.

the gym was ok and the spa was a good surprise

safe neighborhood, room service, sauna and hot tub

very comfortable bed and daily room service was a big plus. the spa and sauna were exceptional.

there are no guest laundry services - we were told to go down the road to the laundrette and had to wait 2

laundry and garbage removal but otherwise no problem

after check-in, we found that the elevator was full of sacks of laundry that had to be moved before we could

the narrow halls being lined with bags of laundry was not a particularly pleasant welcome

a welcome cocktail and the bartender, fireplace, lady at the reception, breakfast, all!

no laundry facilities- had to source for ourselves

the gym is not huge but has everything i need it

they do have a gym and a quaint lobby

appreciated the late check out

information in the room said there was room service but there was none available which was disappointing for a

spend $25 daily on options that are set by the hotel, room service for example (but not the laundry)

booking, i called the property to ask about room service and the gym

the bar was also doing a free wine tasting during our stay

would have liked to have a full room service menu in the room itself

hotel room with two queen beds, the hotel room is very good for families with kids

a high pitched noise during the night which disturbed my sleep on a couple of occasions; no guest laundry room

booked a room for 2 adults and 3 kids upon arrival i was told the rooms only accommodate 2

a bar to sit in and have a quiet drink would have been nice after a busy day in the city.

not only price wise but pet wise also

the design and layout definitely unique and with its own gym

breakfast is superb! free laundry! everything! staff was great. clean

very charming with clean rooms, nice staff, fast elevators, quality breakfast and access to free laundry and

central location with courteous and helpful staff. free self service laundry facilities.

the free laundry was great as we were travelling internationally

hotel fitted our requirements perfectly, a free laundry to catch up on the washing was a real bonus

the hallways and elevator are pretty narrow, i wouldn t stay here if you have kids or a large group

complimentary wine and breakfast exceeded our expectations

continental breakfast

really appreciated that you could choose how often you want room service to come

excellent room service and friendly staff

this hotel doesn t offer restaurant, breakfast, laundry, parking.

i'm not sure if it was dirtness or just a bad laundry softener

no laundry

but not hotels fault is there seems to be absolutely no nearby self-service or drop-off/pickup laundry in the

i felt like i was staying in a boutique, spa hotel

bit expensive but sfo could be expensive anywhere - no laundry service

the $10 food card is not useable for room service which is my preferred way to dine after work and alone

they helped me with work-related printing, wifi issues, etc

wifi speed could see improvement

new towels after using old ones for 3 days; the front desk female asian staff said it is up to room service to

paid laundry options worked well

kitchen/laundry facilities were good too

i only found out on the last day that they do have laundry facilities

price, location, friendly staff, laundry facilities, clean and updated room.

we were pleasantly surprised to find a kitchen and laundry machines were also available at the property

laundry facilities would have been good

description made it sound like there was a laundry room guests could use, there wasn't

there was no microwave in my room and no laundry facilities

pool area is well maintained and offers a little escape from the sam francisco hustle and bustle

kids love the pool and they loved their street view

and gym facilities are a joke in my personal view (for me it was important, i only chose it because of

the gym is an absolute joke, a couple of old cv machines you can here down the corridor and only enough

room service finishes at 11pm. shower is built a bit strange,

the staff were friendly and helpful, the room was large and comfortable, the wifi was excellent.

great staff and the bar was excellent!

embarrassed us when we asked a simple question regarding laundry (wasn t william it was a

laundry is expensive - but you can just go to a nearby laundromat instead if you like.

a self service laundry facility inside the hotel will be great

went to the lobby on friday to check about laundry

it s more of romantic hotel and not so much s place for kids

the hotel is a pet friendly, you can smell the pets smell strongly through the ac

i like the bar too

staff were very welcoming, we didn't drink in the bar but the decor of the whole place was very trendy

that was a big inconvenience because we had thirsty kids

great bar to unwind at the end of each day - complimentary sangria too

rooms were comfortable...breakfast is on the house... early check in was provided

breakfast was included and the was great choice of food

gym very small

the gym is small for more than 5 persons, but the time i exercised i was alone

location next to yerba buena, comfortable bed, nice small gym

found it odd that while there is a guest laundry, the reception did not have detergent for sale

no laundry available although advertised differently

the description says they have laundry but they do not

parking, proximity

clean and own parking.

wifi worked well but one needs

breakfast was simple but good

and a fireplace on a cold san francisco night was fantastic

a lovely breakfast is included in the price

included morning continental breakfast and free wifi nice plus

central location, laundry room available, polite staff, spacious room.

there is a paid laundry but you will need to go to another laundromat to purchase washing powder (reception

the room was clean and big enough for us and we were happy to use laundry only for 2 dollars great value

laundry machine inhouse

it's location was great...and the laundry facilities were handy.