no laundry at all. fireworks at 1:30 am is too much.

have tompools , but not laundry , so what will you do with tje wet clothes after you go in to the poll

laundry room or laundry service

liked everything, could clean the back pool.

the casino. i played the machines and lost some money.

too many mosquitoes in our room. no wifi, different hours for check out

property is big and loved the pool for the kids is a great family hotel.

never see cleaning the pool full of leaves

furniture didn t have a nice appearance, no room service , the surroundings were dry not nice, there wasn

no amenities, old tv no wifi.. no store.. food not great

laundry facility on site

the laundry room is clean also

to update rhe website. example, it indicated indoor pool and there was no indoor pool.

they need a kids playroom.

it is in front of the beach with a nice view and it has a casino inside as well.

best boutique hotel in the area, with an amazing services, spa, tennis courts, scuba diving, kids activities

in las plamas excelent service of alexandra and in the pool areas julio

great pools, good food, gym, spa, etc

microwave in the room, definitely need some kind of store to obtain items, especially for kids, like munchies

kids shouting, hitting the connecting door, hitting our room door, mother and father shouting,

staff were excellent, providing suggestions, helping with parking and laundry

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service

they even allowed me to use their laundry facilities free of charge

historical architecture, the staff and how helpful they were, the fact that i can do my own laundry on site

they let us do our laundry, super helpful

in order to use the laundry room, you have to get the keys from reception

there's a guest laundry and we are able to clean our clothes after a hiking tour

wish the laundry area was open, but it s under renovation.

second note, the breakfast restaurant was furnished with bar high chairs it's not kids or senior friendly to

clean but gym was not maintained

this is located at the center of ponce so very accessible to many place such as bar and restaurant

terrible facilities and no wifi

i asked at the bar for a dirty martini and they didn't even know how to prepare it

the swimming pool is great for families.

wifi not working in our room

hotel was amazing but a small suggestion would be to add more laundry rooms and more walkways to the parking

all other things were great, super clean@!!!, very quiet, good wifi, good facilities@

staff was super friendly & helpful so much stuff for the kids to do

staff in casino, front desk, valet are professional and helpful

full and continental breakfast is very good

we paid $4 to have our laundry done by the staff, such a nice service

no laundry room for guest

looking property upon arrival - stately building, immaculately landscaped grounds, plentiful parking and an

car parking tree had many birds and get all car full of poop

wifi was available but only near the lobby area not in the upstairs rooms and i had to get some

also they can a coin laundry right on location, which saved us since we had lots of wet and dirty clothes from

gym, was out of order

location and plenty of parking, clean.

pool hours are not in accordance with check in and check out example: hours are from 10 am to 8pm

bowling, shopping, movies and kids playground

it is always so clean and you have laundry, breakfast is nice w fruits, cereal, coffee, bread, and cakes

laundry breastfast parking

staff was very very helpful, even providing change for use of the laundry

nice staff they were very patient with me when i needed their help with the wifi

very cute! has all amenities and parking on site.

it also has laundry

coin laundry available was very helpful since we were doing many different activities in, and around the

personal very friendly and kind. beautiful pool facility and very clean

there was a tv and wifi

didn t get a chance to use the pool, but it looked nice

no fridge, unstable wifi, unpaved road

no bar or food service after 3pm

the pool was clean and they keep their animals under really good conditions

pool's tile stairs are extreamly slippery

dining service closes at 19pm which is quiet early, no bar service, consequently we prefered to spend the night

14 and 15, where we stayed, are right above the laundry

was on their laundry, smelly and noisy

not properly designed for any kind of retreat - commercial type laundry working right below the rooms

very nice pool to relax at and delicious food at the restaurant

nothing other than the cost of the spa treatments was quite high.

visitor laundry facility was not working.

i believe they are using too much bleach in the laundry

breakfast staff and who ever attended me at the bar makes me feel special

love the cold room and the pool peaceful and clean

stood at arecibo inn for 5 days and not once did i receive any room service