i love everything about the hotel, there decor food pool this pace is beautiful.

wifi didn t work. hotel was older.

the bathroom smelled bad, the room didn t look, smell clean. the wifi signal was very poor

a garage sale, the mini refrigerator was all rusty and freezer compartment completely frozen, the wifi does not

i like all the lobby and bar section. i love the colors and the different spots for photos.

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service

he went above and beyond from local excursion recommendations to laundry and finding a coffeemaker, he is legit

they let us do our laundry, super helpful

they even offered to help us with some last minute laundry

wish the laundry area was open, but it s under renovation.

in order to use the laundry room, you have to get the keys from reception

there's a guest laundry and we are able to clean our clothes after a hiking tour

you can find casino, restaurants, food trucks, ponce tours, coffee shops and local artisans to enjoy your

there is a great restaurant lola in the same building, and breakfast in the mela was also great

also they can a coin laundry right on location, which saved us since we had lots of wet and dirty clothes from

private parking; easy to access the highway to san juan; the breakfast is delicious and their pick up system

gym, was out of order

private parking; easy to access the highway to san juan; the breakfast is delicious and their pick up

he breakfast and the coffee room was excellent

hotel was amazing but a small suggestion would be to add more laundry rooms and more walkways to the parking

is not really nice poor wifi connection even with 10$/day extension

saul, diego, lil red, and alexis (ask for a parking ticket drink from him) at the bohio bar and pool area took

the playground and mini golf were great to have with kids

the staff was good and everything was on point the maintenance crews was awesome as well the bar n just the

laundry facility on site

the laundry room is clean also

the fact that the bar was closed

i like the pool area, but they need another places for the enjoyment of kids.

no restaurant/order menu in the room. weak to no wifi in lower floors (2nd floor).

it s pet friendly, and the location

was not aware of the extra charge for our pets (dogs) and don't understand why is the charge for cuz there is

they are pet freindly

no bar no restaurant no small fridge in the room

check in too slow, no wifi available, sink was clogged

no laundry at all. fireworks at 1:30 am is too much.

laundry room or laundry service

have tompools , but not laundry , so what will you do with tje wet clothes after you go in to the poll

big rooms, great pool for kids

the casino. i played the machines and lost some money.

pickleball courts, pool and restaurant!

it is located in front of a noisy tennis court where you will hear people playing tennis, and a bar with loud

of the staff, from the receptionists, the restaurant and bar staff, to the gift shop and water sports equipment

restaurant/ poolside service

the room features the spa products, which is a nice change from generic soap, shampoo, etc

great place for kids—calm, warm, shallow waters

there is plenty to do without leaving the hotel, games, pools, hot tub, gym, kayaks, scuba diving, beach walks

not properly designed for any kind of retreat - commercial type laundry working right below the rooms

was on their laundry, smelly and noisy

14 and 15, where we stayed, are right above the laundry

the pool is excellent as well as the opportunity to have a massage and yoga

nothing other than the cost of the spa treatments was quite high.

no laundry room for guest

we paid $4 to have our laundry done by the staff, such a nice service

the pool

parking was open out and no security, no gate just drive right in there's a church in front and i

no wifi.

i believe they are using too much bleach in the laundry

visitor laundry facility was not working.

great pool and kids pool

wifi only at the reception, no real curtains, and the shower gave only luke warm water.

some areas place could be cleaner tiles in pool scraped with nail and grime came out very poor wifi signal in