we paid $4 to have our laundry done by the staff, such a nice service

no laundry room for guest

many families but they all left the pool area and it was so quiet by 10pm

the wifi wasn t working and the tv from 5 day stay only one was able to see it

things we should have known, but were a let down anyway: no place to sit outside your room, no wifi in or near

in las plamas excelent service of alexandra and in the pool areas julio

also, i wasn't notified that my kids breakfast were not included, i had to pay $44 per day for my kids breakfast

one pool bar did not have enough supply to fix regular pool side drinks

and irving at the spa centre is an amazing masseur who really knows what he s doing - so much more than just

small parking lot, had to walk a lot with bags to get to

laundry breastfast parking

staff was very very helpful, even providing change for use of the laundry

it is always so clean and you have laundry, breakfast is nice w fruits, cereal, coffee, bread, and cakes

very clean, comfortable bed and shower, central location, helpful staff. on-site gated parking.

laundry breastfast parking

it also has laundry

coin laundry available was very helpful since we were doing many different activities in, and around the

is very clean, cute pool between the rooms, close distance from restaurant and bakery for breakfast, the little

they have a hammock with every room, and secure parking

convenient parking area

dosnt have laundry

the laundry detergent they use is super strong and toxic

also the parking lot was a little small

rooms, poolside, customer service, hammocks, overall facilities and secure parking

the pool is the center of the property, super

have tompools , but not laundry , so what will you do with tje wet clothes after you go in to the poll

no laundry at all. fireworks at 1:30 am is too much.

laundry room or laundry service

lobby bar was closed, no option for drinks at night.

are little or no security personnel in the parking area, plus it needs more lights in the area

fresh air, up in the mountains, with a pool, and . beautiful view, what's not to like.

breakfast and coffee bar area were amazing

no wifi.

stone pool should be fixed. more variety on their menu.

best location for relaxing. nice pool! good coffee!

too many mosquitoes in our room. no wifi, different hours for check out

no wifiud83dude05, no dinner

swimming pool is great for kids.

like the pool area the, sport area and the kids play area, the bar too and the life music on

no coffee or drink available. at least a machine is advised. wifi is weak to bad.

laundry facility on site

the laundry room is clean also

hot tub at the side of the pool was not clean

room was clean friendly staff great location pool was amazing free parking

great location kids friendly

the wifi in my room was not working (the signal was low).

the pool was clean

pool wasn't private

is excellent, everything clean, the pool, the restaurant and above all the customer service is

the pool was nice with the perfect temperature

like the facilities have a bar and a restaurant on site, short drive to playa azul

bar & grill as an excellent restaurant in location

it is a party hotel so it is difficult to sleep if you are on the bar side.

it was very convenient that there was a restaurant and a bar attached to the hotel

the wifi

wifi, beds were super hard & uncomfortable, we found a roach by the a/c while preparing to check

the covid-19 pandemic hasn't helped either this whole area used to have a vibrant restaurant and bar culture

grounds very cleaned parking was great pool water just great not cold at all even after maria the place looked

good room, hard beds, no wifi, television without cable service

pleasant staff pool overall relaxing if that's what your looking for

quarters for the laundry machine on premise if planning to stay long term and use

laundry at the facility parking right next to it, dog place to take your dog for his needs and

gym equipment

fire alarm would randomly go off sometimes in the morning. wifi didn t work.

) nice clean pool in the lobby area, they have locks on the doors past a certain time which was nice, made it

they even offered to help us with some last minute laundry

historical architecture, the staff and how helpful they were, the fact that i can do my own laundry on site

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

i had emailed in advance and was told we could do our laundry at the hotel

they even allowed me to use their laundry facilities free of charge

in order to use the laundry room, you have to get the keys from reception

wish the laundry area was open, but it s under renovation.

there's a guest laundry and we are able to clean our clothes after a hiking tour

cleaning people were very late to clean room...nothing to brag about, no room service

good strong wifi

wifi not working in our room

there was zero wifi anywhere in the building

shower was clogged also and the shower head water pressure was too hard especially for the kids to take shower

we were there for a wedding at the old casino hotel hall just 2 minutes walk

i love everything about the hotel, there decor food pool this pace is beautiful.

hotel was amazing but a small suggestion would be to add more laundry rooms and more walkways to the parking

full and continental breakfast is very good

all staff was excellent and very accommodating. food and bar service good.

the hotel was full and the pool seem overcrowded, they do have another pool in the golf area but you need to

saul, diego, lil red, and alexis (ask for a parking ticket drink from him) at the bohio bar and pool area took

no laundry service. coin washers do not work.

centric. excellent staff. self laundry facilities. breakfast ok

breakfast, the staff were helpful and friendly, being able to do laundry on site, free parking, centrally located

the only thing i disliked was my room was next to the laundry room they do laundry until 11 pm

my taste, the breakfast was great

also they can a coin laundry right on location, which saved us since we had lots of wet and dirty clothes from

location close to my sister, la plena i mara maya i only have breakfast once and it was good

room was clean and comfortable, staff was very friendly and helpful. kids loves the pool.

personnel, the free parking and the easy access to the freeway, mall and restaurants, and free wifi

room was clean, wifi was good

no laundry room

is no microwave in the room wifi does not work spent s week there with the kids couldn't do laundry , the day

room, casino and pool

resort is a vacation within the vacation exceeded my expectations and very impress with the pool (water park)

amazing staff and the pools

my kids forgot the dirty laundry after checkout, and even though it was passed 12 we were in the pool and

and furniture, the little fridge, the wide tv screen, the facilities of wi-fi, desktop computer, laundry room,

nice pool, laundry 24 hours, restaurant food was good

the casino

the pool area was very clean