the pool was clean and they keep their animals under really good conditions

no wifi.

good price for such a nice place and good reception as well as wifi available.

the wifi signal doesn't work at my room, the far far far one

doesn t have a microwave or a coffee maker in the room and the tv was not good they is no wifi no ice maker

laundry at the facility parking right next to it, dog place to take your dog for his needs and

quarters for the laundry machine on premise if planning to stay long term and use

guest no respecting pool rules (kids diving). no room service

they gave us was right on top of the pool area and it was noisy during the day , because of the kids playing,

pool close at 10

no laundry service. coin washers do not work.

breakfast, the staff were helpful and friendly, being able to do laundry on site, free parking, centrally located

the only thing i disliked was my room was next to the laundry room they do laundry until 11 pm

centric. excellent staff. self laundry facilities. breakfast ok

the breakfast is included but also you can have local restaurant across the street

is no microwave in the room wifi does not work spent s week there with the kids couldn't do laundry , the day

no laundry room

also, the hotel has nice amenities as the casino, the verdanza restaurant with breakfast buffet, the gorgeous

river pool

room, casino and pool

nice pool, laundry 24 hours, restaurant food was good

my kids forgot the dirty laundry after checkout, and even though it was passed 12 we were in the pool and

and furniture, the little fridge, the wide tv screen, the facilities of wi-fi, desktop computer, laundry room,

the pool and casino

the casino

laundry room or laundry service

have tompools , but not laundry , so what will you do with tje wet clothes after you go in to the poll

no laundry at all. fireworks at 1:30 am is too much.

only down for me was the loud music in the pool area, but that is probably me and my sensitive ears

the wifi was

we paid $4 to have our laundry done by the staff, such a nice service

no laundry room for guest

located, beautiful building, quite area, nice pool, parking is closed and convenient, they have restaurants in

really beautiful place with large garden, swimming pool and amazing lagoon!

car parking tree had many birds and get all car full of poop

small pool. sw

the place is small and they had a party with dj at the pool area that is in front of all the rooms

pool wasn't private

the wifi in my room was not working (the signal was low).

is near the parking in an open space

the laundry detergent they use is super strong and toxic

dosnt have laundry

parking too small and parking exit too narrow. noisy during 2nd day of stay.

pool water could be cleaned more frequently.

no breakfast except on weekends.

it is always so clean and you have laundry, breakfast is nice w fruits, cereal, coffee, bread, and cakes

laundry breastfast parking

staff was very very helpful, even providing change for use of the laundry

very clean, comfortable bed and shower, central location, helpful staff. on-site gated parking.

easy to walk to restaurants, shops, excursions, and loved the amenities of the hotel (breakfast, pool, bar, etc

poolside and pool are great, and relatively quiet and tranquil

the pool was clean and water was nice temperature wise. parking was conveniently located.

pleasant staff pool overall relaxing if that's what your looking for

wifi, beds were super hard & uncomfortable, we found a roach by the a/c while preparing to check

there was free wifi alright, but only in the lobby.

coin laundry available was very helpful since we were doing many different activities in, and around the

it also has laundry

convenient parking area

there was a tv and wifi

loved the gated parking for customers with no access to outsiders

it was very convenient that there was a restaurant and a bar attached to the hotel

it is a party hotel so it is difficult to sleep if you are on the bar side.

like the facilities have a bar and a restaurant on site, short drive to playa azul

the wifi

bar & grill as an excellent restaurant in location

there is plenty to do without leaving the hotel, games, pools, hot tub, gym, kayaks, scuba diving, beach walks

kids shouting, hitting the connecting door, hitting our room door, mother and father shouting,

the beers from the bar at not cool, they need to improve that asap

one pool bar did not have enough supply to fix regular pool side drinks

small parking lot, had to walk a lot with bags to get to

highly recommended and their pet

the pool was nice for the kids

the pool awesome

the pool area stood out as a highlight clean, refreshing, and inviting for a relaxing swim or a

the parking lot needs to be made of cement or asphalted . if it rains our cars get muddied!

no habian microondas en los cuartos y tampoco habia laundry room para lavar la ropa mojada y sucia

it also has a little park for the kids, and the pool has also a side for little kids

the pool and hot tub was full of lids even though the sine said no kids under 11

perfect!! for a family vacation my kids love it!

rooms were outdated and the juniot suite wifi did not work

was on their laundry, smelly and noisy

not properly designed for any kind of retreat - commercial type laundry working right below the rooms

14 and 15, where we stayed, are right above the laundry

the pool is excellent as well as the opportunity to have a massage and yoga

that you need to use plastic cups at the pool.

close to many bars, supermarkets, laundry mats, etc

pet friendly

the bedroom was too hot comparado to the living room and kitchen

wifi was sometimes a bit slow but with a 5g coverage it was possible to use mobile hotspot data

our room had ac, toiletries, the kitchenette had enough supplies for us to have what we needed

i would have liked to have laundry facility on site and somewhere in the room for drying out our swimsuits and

no laundry bed sheets were no good

there was no microwave there is no laundry mat

the sign at the entrance could be more clear. a guest laundry room would be helpful.

room was ok, with the ac on cold there were no comforters available only bed sheets, there was no laundry in

kitchenette - i didn't use and would have not since it wasn't as clean as the other areas

i dont think the room by the kitchen and the out door sitting area should be used for paying customers

hotel is not pet friendly, pets that are certified only

thank you for being pet friendly. amazing

the room was spacious and clean and had a little kitchen with everything you needed

it s pet friendly, and the location

parking was very close to our room

property is big and loved the pool for the kids is a great family hotel.

swimming pool is great for kids.

like the pool area the, sport area and the kids play area, the bar too and the life music on

only thing was the laundry room wasn t working

there is also a vending machine and laundry area for guests

the laundry was not in service.

no microwave in the room hav to walk all the way to the laundry room

the laundry room itself was dirty but convenient

laundry facility on site

the laundry room is clean also

not having room service for breakfast.

the parking was always full because of the casino

pool area and view

i love the exercise, we have 2 kids under 2 and we needed to walk up and down aprox 7 flights of stairs to get

i love the exercise, we have 2 kids under 2 and we needed to walk up and down aprox 7 flights of stairs to get

no wifi connection! i had to connect my hotspot

the restaurant on the property by the pool was great

no late check-out that day. the only thing, that was very bad was the parking.

and parking is just an adjacent lot, open to the public

we loved that we were located on the first floor in front of the pool

really didn't expect anything other than a place to stay, but the room was right in front of the pool

didn't always have parking at hotel because of surfers parking in the

parking lot was a little scary at night

the laundry area was dirty and trash inside and around the facility

also did not like having to walk to the other side of the parking lot to do laundry

the laundry room needs improvement

they had a laundry, but a very old and rusty

not enough parking, and the plastic mattress cover was uncomfortable.

dining room for six people, living room with flat screen, sofa convertible to sofa bed, laundry area with full

place is full of options such as kitchen, laundry, bicycle riding, swimming pool, restaurant and the beach is

place is full of options such as kitchen, laundry, bicycle riding, swimming pool, restaurant and the beach is

no room service

there was a spa advertised but that was closed years ago they told me

the laundry room on line operation was complicated at best

the swimming pool and airport shuttle.

pool. dennies. big room airport shuttle!

clean rooms, fitness room ok but tv s has no signal in gym. no bar inthe room.

very nice water park style pool for the kids

access, clean, peacefull, wifi, nice pool

there is plenty of parking space

we didn't like pool hours..

need more chairs for the pool area.

great nearby golfcourse. must play!

in order to use the laundry room, you have to get the keys from reception

there's a guest laundry and we are able to clean our clothes after a hiking tour

wish the laundry area was open, but it s under renovation.

the bed and pillows were great and the breakfast and beverages were delightful

the hotel bar and lounge is beautiful

historical architecture, the staff and how helpful they were, the fact that i can do my own laundry on site

i had emailed in advance and was told we could do our laundry at the hotel

they let us do our laundry, super helpful

he went above and beyond from local excursion recommendations to laundry and finding a coffeemaker, he is legit

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service

i love everything about the hotel, there decor food pool this pace is beautiful.

the bar also closed much earlier than the 10pm curfew, although the staff was nice enough to give us

i could not use the pool due to the short time.

shower was clogged also and the shower head water pressure was too hard especially for the kids to take shower

beautiful hotel and pool. great location near the town center.

hotel was amazing but a small suggestion would be to add more laundry rooms and more walkways to the parking

have breakfast there

golf course was wonderful at reasonable price

breakfast, pool

the playground and mini golf were great to have with kids

also they can a coin laundry right on location, which saved us since we had lots of wet and dirty clothes from

nice pool,room was comfortable.

personnel, the free parking and the easy access to the freeway, mall and restaurants, and free wifi

gym, was out of order

comfortable room, clean and great breakfast.